--- description: Learn more about Bonsai pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bonsai Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Time Tracking Software](/directory/30612/time-tracking/software) > [Bonsai](/software/1021160/bonsai) # Bonsai Canonical: https://www.capterra.ca/software/1021160/bonsai Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/1021160/bonsai?page=2) > One platform to streamline your entire business. Consolidate your projects, clients and team into one integrated, easy-to-use platform > > Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bonsai? SMBs, agencies, consultancies, mid-size businesses ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 95 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bonsai ## Commercial Context - **Starting Price**: US$9.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Appointment Management - Approval Process Control - Automated Scheduling - Availability Management - Billable & Non-Billable Hours - Booking Management - Business Process Automation - Calendar Management - Calendar Sync - Capacity Management - Categorization/Grouping - Client Management - Client Portal - Customizable Forms - Document Management Software - Drag & Drop - Electronic Payments - Employee Database - Employee Management - Expense Tracking - Forms Creation & Design - Forms Management - Interaction Tracking - Invoice Management - Lead Management Software - Online Booking - Overtime Calculation - Pre-built Templates - Prioritization - Process/Workflow Automation - Progress Tracking - Project Management Software - Project Planning/Scheduling - Project Time Tracking - Project Tracking Software - Proposal Generation - Real-Time Updates - Real-time Scheduling - Receipt Management - Reminders - Reporting/Analytics - Reporting/Project Tracking - Resource Scheduling - Task Editing - Task Management Software - Tax Management Software - Templates - Time Tracking Software - Timesheet Management - Workflow Configuration ... and 64 more features ## Integrations (12 total) - Calendly - ClickUp - Gmail - Google Calendar - Google Drive - Google Sheets - HubSpot CRM - QuickBooks Online - Slack - Trello - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Time Tracking Software](https://www.capterra.ca/directory/30612/time-tracking/software) ## Related Categories - [Time Tracking Software](https://www.capterra.ca/directory/30612/time-tracking/software) - [Professional Services Automation Software](https://www.capterra.ca/directory/16/professional-services-automation/software) - [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software) - [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software) - [Project Tracking Software](https://www.capterra.ca/directory/31375/project-tracking/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [Xero](https://www.capterra.ca/software/169561/xero) — 4.4/5 (3273 reviews) 3. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2003 reviews) 4. [QuickBooks Online](https://www.capterra.ca/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 5. [FreshBooks](https://www.capterra.ca/software/142390/freshbooks) — 4.5/5 (4506 reviews) ## Reviews ### "Everyone Needs a Bonsai" — 5.0/5 > **Jonathan** | *October 29, 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: As the sole operator of my company, I don't have time to reinvent the wheel on the lifecycle from proposal submission to invoice generation from disparate and disaggregated sources. Bonsai is responsive to the time-crunched business owner like myself. The average turnaround time working with some clients from contract agreement to invoice generation and sign-off has been about 5 days. If you are a business owner who is also working for smaller organizations who need to get a project off the ground ASAP, then Bonsai is for you\! > > **Cons**: The legalese in the contracts, and the inability to make more substantive edits in this regard is a small negative - particularly when working with organizations who might not be as familiar with your business. > > Pain-free experience all around. Easy to log in, easy to find, easy to access the tools and products I need. In a matter of a few clicks. I had one issue with accessing Bonsai on the desktop app, contacted support and received a response and a solution in less than 30 minutes. ----- ### "Never give up , doit better" — 4.0/5 > **Rodney** | *July 28, 2025* | Business Supplies & Equipment | Recommendation rating: 2.0/10 > > **Pros**: Very recently to this but I will give good tips, what exactly is what I like most and what is not good this app > > **Cons**: In the begging is a little complicate when you do the first installation , so I almost quick , but I got good advice from friends > > Well since I was victim of scam , I have been doing and learning a lot in how install the right app in mi IMac , you should doit as well ----- ### "A cohesive, customizable all-in-one software for proposals, contracts, and invoices" — 4.0/5 > **Vesna** | *November 19, 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Things I love about Bonsai: (1) Using one tool for proposals, contracts, and invoices It's great to be able to use one tool to manage all 3 major transactional events with clients. It also makes you look like a professional when the things you send to your client all have a cohesive look and feel. (2) The granular level of customizations available for proposals, contracts, and invoices - Proposals are highly customizable. You can start with a template (and there are quite a few good ones) and customize and edit it any way you like. - You can also save your own proposals as reusable templates for future clients. - I love that the proposals have various formats for project-based packages (like allowing the client to select multiple options or making the client pick only one of several options, or not offering options at all ... it really allows you to structure your proposal in the way YOU do business). - I like that both proposals and invoices can be edited \*after\* you send them. So if a client wants to negotiate one last thing, you don't have to cancel the proposal/invoice and start over. You can edit the existing one and the link you sent them still works. - I like that I can decide whether I want to send a proposal/contract/invoice as a link in my own email or send out an "automated" looking email straight from Bonsai. I've tried both ways and both work very well. - I love the ability to completely customize fields in my invoices. Many invoice software out there doesn't allow for a lot of customization, but customization in invoicing is ultra important to me because every project is different. - I like the ability to attach a pdf to the invoice (like bank wire information if the client prefers to pay with that over a credit card payment). - For contracts you have so many different template options, it's easy to find one that matches your needs as closely as possible and then you can even convert it to a fully editable contract where you can add or remove entire clauses and make your own. Then you can save your contract as a template for future clients. - Auto-reminders for invoices are optional. I like that I can turn it on or off on a per-client basis. - There are also lots more customizations for invoices like the ability to do scheduled recurring invoices. It makes me feel like Bonsai can handle whatever business models and client projects I evolve through. (3) The ability to bill in multiple currencies. - I was shocked to discover so many invoicing platforms force you to use your own local currency (e.g., Honeybook). I'm in Canada, but many of my clients are in the U.S. and in Europe, and I prefer to bill in USD. So a multi-currency billing platform was a must for me. (4) Support is decent. - You have to use chat to access customer support, but I have always found them to respond by the next day at the latest. > > **Cons**: Things I dislike or don't love about Bonsai: (1) I don't care for the calendar and project management features. I'm really picky about my booking calendar and need lots of features. So I feel like Bonsai's pricing went up for features I don't even need or use. For that reason, I ended up downgrading my Bonsai to a lower tier to make it more affordable again — which meant I had to give up custom branding. Bonsai should allow custom branding in the lower tier. The middle tier should include things like the calendar and project management and more CRM features. Don't force people to upgrade to a more expensive tier just to use custom branding. (2) For proposals, I wish Bonsai would make the currency visible to the client. A couple of my clients were confused and asked me if I was charging CAD or USD because on my side of Bonsai, I can see the currency, but on the client's side, they cannot see it. So now I have had to add a note on all my proposals "All currency is x." Bonsai should fix this. Yes, the invoice always shows it, but the proposal should show it as well\! (2) The reporting is very confusing to non-USD users. When I look at my dashboard and Bonsai gives me graphs and stats about my earnings, the dropdown menu is not intuitive, and I've had to ask support to help me understand what it means. > > I've been using Bonsai since 2021. I've thought about moving platforms a few times, mostly looking for something cheaper that also allows me to use my own branding, but I always end up sticking with Bonsai in the end because it allows me to customize so many other things — which, in the end, are more important to me. In the 3+ years I've used Bonsai, I've never had issues with payment processing, invoice/proposal/contract links, etc. I've never had any mishaps with it, and my clients seem to like everything I send from there. Bonsai has actually helped me look professional and prepared. ----- ### "Best project management tool for our agency\!" — 5.0/5 > **Emeline** | *June 17, 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: As a creative agency of over 15+ professionals, Bonsai has transformed our workflow. We started using them when we were only 2 people on the team, and we used Bonsai only for a few features at the beginning (proposals, contracts and invoicing). But as our team grew to nearly 20 people now, we started needing more features, and surprisingly, Bonsai grew as well and launched the features we needed like project management and budgeting, team resource planning and business profitability overview. It made our operations more efficient by simplifying the overall project management process and working with clients. We also tested a few other tools in the meantime but Bonsai was the only one that hit the sweet spot of easiness of use and a comprehensive list of features that seem to be specifically built for agency workflows. Additionally, the customer support is top-notch, always responsive and knowledgeable. > > **Cons**: The only thing I'd suggest is to have maybe a little bit more design/structure control over client portal. > > Bonsai has significantly boosted our team's productivity, allowing us to focus more on delivering quality services to our clients. We highly recommend it to any agency or other type of small business looking to improve their business processes. ----- ### "Digital market agency CRM" — 4.0/5 > **Balaji** | *October 16, 2024* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: sales automation, projects management, tasks management > > **Cons**: lack of some feature on client portal, clients not sync with quickbooks ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/1021160/bonsai?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1021160/bonsai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data