---
description: Learn more about Surveyapp pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Surveyapp Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [Surveyapp](/software/1017459/surveyapp)

# Surveyapp

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> Surveyapp offers omni-channel tools like smiley surveys, kiosks, and more to help collect actionable customer and employee insights.
> 
> Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Surveyapp?

Airports, shopping centers, hospitals, schools, workplaces, travel and tourism, human resources, retail, and fast food restaurants.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 23 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Surveyapp

## Commercial Context

- **Starting Price**: US$29.99
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Pay by month or the year, and cancel at any time.

The Surveyapp trial comes with 60 free responses - 20 for each channel.

Surveyapp supports charities, students and teaching faculty across the globe. Send our team a message with your information and, if you’re eligible, we’ll send you a discount code.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Customer Experience Management
- Customer Segmentation
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Data Import/Export
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- Offline Response Collection
- Pulse Surveys
- Question Branching
- Reporting/Analytics
- Skip Logic
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software
- Third-Party Integrations
- Visual Analytics

## Integrations (6 total)

- HubSpot CRM
- Microsoft Teams
- Salesforce Platform
- ServiceNow
- Shopify
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Tools](https://www.capterra.ca/directory/30092/survey/software)

## Related Categories

- [Survey Tools](https://www.capterra.ca/directory/30092/survey/software)
- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)
- [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software)
- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.ca/directory/32075/nps/software)

## Alternatives

1. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews)
3. [UmfrageOnline](https://www.capterra.ca/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
4. [Google Forms](https://www.capterra.ca/software/176571/google-forms) — 4.7/5 (11363 reviews)
5. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10427 reviews)

## Reviews

### "Lovely and simple for great impact results" — 5.0/5

> **Erin** | *June 26, 2025* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: Super user friendly. Quick and simple to design, exceptional response data, endless options for survey question logic.
> 
> **Cons**: Some issues onboarding and customer service can be slow to respond. Clunky chat and email correspondence while trying to resolve issues. Weirdly glitchy at times.

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### "Surveyapp for real time feedback\!" — 4.0/5

> **Shenella** | *February 12, 2026* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: Super easy to use software to gather and review employee and customer feedback\! Real time collection of date.
> 
> **Cons**: A little pricey with limited customization. Customer support is a little slow to respond to queries.
> 
> Super easy to deploy and use with individual devices. Real time collection of responses is super impressive.

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### "I love Surveyapp\!" — 5.0/5

> **Mikaela** | *April 10, 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: I love using Surveyapp. Great for feedback and surveys\!
> 
> **Cons**: I’ve had no issues with Surveyapp. Super easy to use\!\!
> 
> I’ve loved using Surveyapp\! So easy to navigate and great for getting feedback\!

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### "Good, but could use some work" — 4.0/5

> **Erica** | *March 27, 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: I like surveyapp for the user friendly interface and smiley face based surveys. It makes it fun and engaging. It’s super easy to design surveys which makes people want to use it. Great value for the money and I really enjoy the offline mode.
> 
> **Cons**: What I like least about surveyapp is that there are very low pay rates, time consuming tasks, and it’s easy to get disqualified.
> 
> Overall, surveyapp is okay. I would say it should change some things regarding the low reimbursement for surveys and the fact that it can be easy to not qualify for many.

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### "Great Product" — 5.0/5

> **Lydia** | *October 16, 2025* | Logistics & Supply Chain | Recommendation rating: 9.0/10
> 
> **Pros**: Sureveyapp was great for what we used it for. There is a free "trial" of 15 free responses. The customer service emails back quickly with questions.
> 
> **Cons**: I think the pricing is a little expensive, but I did end up going with them because they have a lot to offer.
> 
> My overall experience was great\! My employees and people that I used it with said it was very easy to navigate

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## Links

- [View on Capterra](https://www.capterra.ca/software/1017459/surveyapp)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/234912/SurveyApp/> |
| en-AE | <https://www.capterra.ae/software/1017459/surveyapp> |
| en-AU | <https://www.capterra.com.au/software/1017459/surveyapp> |
| en-CA | <https://www.capterra.ca/software/1017459/surveyapp> |
| en-GB | <https://www.capterra.co.uk/software/1017459/surveyapp> |
| en-IE | <https://www.capterra.ie/software/1017459/surveyapp> |
| en-IL | <https://www.capterra.co.il/software/1017459/surveyapp> |
| en-IN | <https://www.capterra.in/software/1017459/surveyapp> |
| en-NZ | <https://www.capterra.co.nz/software/1017459/surveyapp> |
| en-SG | <https://www.capterra.com.sg/software/1017459/surveyapp> |
| en-ZA | <https://www.capterra.co.za/software/1017459/surveyapp> |

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