--- description: Learn more about Rocketlane pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rocketlane Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/16/professional-services-automation/software) > [Rocketlane](/software/1015299/rocketlane) # Rocketlane Canonical: https://www.capterra.ca/software/1015299/rocketlane Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/1015299/rocketlane?page=2) > Rocketlane is a next-gen PSA platform that unifies your projects, resources, and time into a single, powerful system. > > Verdict: Rated **4.7/5** by 127 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Rocketlane? Running customer-facing onboarding and implementations for teams of all sizes. Must for SaaS businesses, IT Services, System Integrators, and Marketing Agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 127 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rocketlane Corp ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Rocketlane pricing starts at $19 per team member, per month when billed annually. Choose between Professional, Premium, and Enterprise plans to best suit your customer onboarding needs. Comes with a free 14-day trial. For more information on pricing, visit: https://www.rocketlane.com/pricing - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Netherlands, New Zealand, Poland, Singapore, Sweden, United Arab Emirates, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Approval Process Control - Approval Workflow - Billable & Non-Billable Hours - Billing & Invoicing - Business Process Automation - Capacity Management - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Customer Engagement Software - Customer Experience Management - Data Visualization Software - Document Management Software - Drag & Drop - Expense Tracking - Financial Analysis - Financial Reporting Software - Forms Management - Invoice Management - Kanban Board - Live Chat Software - Multiple Projects - Onboarding Software - Progress Tracking - Project Management Software - Project Planning Software - Project Planning/Scheduling - Project Time Tracking - Real-Time Updates - Reminders - Reporting & Statistics - Reporting/Analytics - Reporting/Project Tracking - Resource Scheduling - Self Service Portal - Skills Tracking - Status Tracking - Task Management Software - Time & Expense Tracking - Time Tracking Software - Timesheet Management - Usage Tracking/Analytics - User Onboarding - Visual Analytics - Workflow Configuration - Workflow Management Software ... and 25 more features ## Integrations (7 total) - Google Calendar - HubSpot CRM - Jira - Salesforce Platform - Slack - Workato - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Professional Services Automation Software](https://www.capterra.ca/directory/16/professional-services-automation/software) ## Related Categories - [Project Tracking Software](https://www.capterra.ca/directory/31375/project-tracking/software) - [Time and Expense Software](https://www.capterra.ca/directory/30080/time-and-expense/software) - [Project Portfolio Management Software](https://www.capterra.ca/directory/30862/project-portfolio-management/software) - [Financial Management Software](https://www.capterra.ca/directory/31136/financial-management/software) - [Resource Management Software](https://www.capterra.ca/directory/30859/resource-management/software) ## Alternatives 1. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15312 reviews) 2. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 3. [Clockify](https://www.capterra.ca/software/169607/clockify) — 4.8/5 (9235 reviews) 4. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13547 reviews) 5. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23487 reviews) ## Reviews ### "Rocketlane Review - By someone that is client facing and uses the tool daily. Very eager to update this review, as improvements are made\!" — 2.0/5 > **Jodie** | *July 9, 2024* | Computer Software | Recommendation rating: 1.0/10 > > **Pros**: In theory, it's great. There are many features that will help certain team members, for example, the employee allocated resource tool seems great and the time tracking feature really excels. The ability to customize the projects into certain lists is helpful. > > **Cons**: As a client facing user, who needs to post meeting minutes, communicate with clients, actively working 3-5 projects at a time, with a role on roughly 10 other projects that only requires me to update one task, I find the system has quite a way to go to be robust enough to replace other client facing tools. I'll list out the various items I've encountered since we began using the tool. - If a client shares their login URL with someone else and they both click it, they are both registered to that email and it's not an easy process to undo this. - All training videos have music playing in the background with no ability to silence it. I found it very distracting. - No ability to send private communication to any users. Therefore, communications on sensitive topics (such as payroll) need to be handled outside of Rocketlane. - When adding files to the same project, Rocketlane does not version them. When trying to use their filter to determine the correct file by date, the chronological filter does not work properly. - Clients are confused about where they should communicate because there are so many different options available. And since you can't be certain a client will tag you, you have to agree to receive almost all communication. - If you work multiple roles (Ex, you oversee certain aspects of 1 project, but are the main contact for another) there is no ability to determine notifications per project. It's overwhelming to have to sift through everything received. - Since you have to enable all notifications, I've had to set up email rules to try and reduce how much hits my inbox. I reached out to support for advice and they were able to share tips for Gmail but were unable to give directions for Outlook. Despite trying a variety of filters, I still cannot get it to always work, and despite requesting if someone at rocketlane might be able to assist since our entire company uses outlook, this request has never been fulfilled. - When reporting issues to Rocketlane, they will ping you and chat bubble comes up. The sound is very loud and jarring. Rocketlane does not have internal controls for this, and as a user, you need to update your browser settings. Unfortunately, not all browsers have this setting, and it needs to be completed per tab in some cases. To add to this, the reminder emails they send do not link to the existing ticket or name it, so you have to log in to even know what issue they are referencing. - When on client calls using "Presentation" mode, you cannot make any updates. This means if you want to update something while on the call with a client, they will see the entire board, including the private items they aren't supposed to see. - When using their special features, like @@ to link something, it lists everything that is possible, but not the stage of the project, so unless you have everything named very uniquely, this because challenging. - If someone responds via email, everything will post, include their signature and the message will not have any formatting. - If an employee wants to respond via email, there is nothing in the email to identify the reply as being private or public. - There is no ability to forward emails into the project. Since there is no ability to share private communications with certain clients, payroll conversations become difficult to properly document. - The "what's new" section doesn't just include product updates, but updates on how successful they've been at raising money. I haven't come across this on other platforms and feel it's unnecessary. - The shared space section where you and a client can work on items together only allows for one document, so there is no value in this feature for us. > > Overall, I've enjoyed working with the Rocketlane team and feel that there are upcoming updates that will really make a difference and improve the experience for those with roles similar to mine. I do think that Rocketlane would be a great tool for companies that do not have as much customer interaction as our company. I also think it's great for management, as it does a lot of great resource allocation. After working with the platform for close to two months and being part of a pilot program, I feel I have the experience necessary to provide this feedback. It was only today, after receiving an email from Rocketlane Support, that I decided to leave a review. The email was to inform me that they will not be investigating a solution that would allow for users to mute the jarring notification sound that occurs anytime someone from support responds to your chat. The expectation is I close down all browsers with Rocketlane, any time I'm on a client call and update the specific tab that I'm presenting, to not receive notification sounds. This doesn't seem typical of a product that has a client presentation mode. I really do plan on coming back to make updates as the system improves. ----- ### "Handing the customers' Go Live with ease" — 5.0/5 > **Anand** | *August 6, 2024* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: The most likeable thing about Rocketlane is the ease of use. It is simple to use but very powerful in terms of keeping the user focused on completing the right stages of implementation at the right time. > > **Cons**: The least likeable thing used to be the slowness of loading the pages. But over the last 6 months it has improved considerably. > > Its been a very effective in handling my customers and their implementation experience ----- ### "A great experience, cool team\!" — 4.0/5 > **Ariel** | *November 4, 2024* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: The team was great, they were very helpful. > > **Cons**: A little bit of steep learning/setup curve. ----- ### "Franchisee Trainer" — 4.0/5 > **Tiffany** | *July 23, 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: The ability to communicate with our franchisees and keep accountability with timelines and expectations > > **Cons**: The amount of time it takes for some of the pages to load > > So far it has been a overall good experience. ----- ### "An excellent Implementation System" — 5.0/5 > **Cara** | *July 29, 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Rocketlane allows us to personalize our project environments while tracking our employee's involvement on a granular level. I can also see our team's utilization and make better resourcing decisions based on their availability. > > **Cons**: I wish there were not so many bugs recently, but I will say the customer service is EXCELLENT and any issues I report are always fixed very quickly and with a smile. > > It has been a great learning experience and I am currently working on learning even more\! ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/1015299/rocketlane?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/1015299/rocketlane) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data