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About Google Maps

Google Maps is a mapping software that uses JavaScript to provide interactive maps and location-based services.

Learn more about Google Maps

Pros:

Easy to setup and can be a simple setup for any beginner developer. Community support and overall help from peers.

Cons:

It lags sometimes, like when your service is lost and it connects back again there's a slight lag in the system.

Google Maps ratings

Average score

Ease of Use
4.7
Customer Service
4.3
Features
4.6
Value for Money
4.8

Likelihood to recommend

9.2/10

Google Maps has an overall rating of 4.7 out 5 stars based on 1,665 user reviews on Capterra.

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Filter reviews (1,665)

Alfiya
Alfiya
Software Engineer in India
Verified LinkedIn User
Computer & Network Security, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Google maps- daily experience shared

4.0 3 months ago

Comments: I use it daily to move from one location to another, I use it to visualise locations. For my projects as well I used it’s API. Also I can see the real time traffic in my area, locations near to me for visiting

Pros:

I like the real time detection of traffic and analysis of time required to move from point A to point B. I like the way they have images for visually determining how the locations actually look like without even visiting the place

Cons:

The costing they have for accessing there apis

Randy
Director Copr. Operations in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Google maps used by Samsara

4.0 7 months ago

Pros:

Ease of use, features for traffic visualization, able to change views and use street level when trying to find a location

Cons:

Some of the interface is not very intuitive when trying to build a a route

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Works better than apple maps

3.0 last year

Pros:

I like that it is easy to search for locations and you can use the sat map to see what it actually looks like

Cons:

App crashes while you are driving and you have no way of knowing until you realize you havent received a direction in a while... but that time you've missed your turns/

Musonda
CSO in Zambia
Airlines/Aviation, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Locating made easier

4.0 4 months ago

Pros:

The geo coding makes it easier than other softwares which only work in certain parts of the world whereas with Google, I can use it even in the remotest parts of the world.

Cons:

None observed as yet, it is a very good software.

Justin
Teacher in US
Primary/Secondary Education, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easily integrates and useful on so many levels

5.0 last year

Comments: I like how easy it is to use and how many features are built right in.

Pros:

I like how easy it is to use Google Maps for everything from finding a nearby restaurant to planning the driving for a multi-day trip. I also like the built in sharing features so that people can know my progress. The alerts for speed traps is also nice.

Cons:

I wish that estimated departure/arrival times when planning with multiple stops was an option.

Carlo Gennaro
IT Computer Software in Italy
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Why Google Maps is My Favorite Travel Tool

5.0 2 months ago

Comments: Google Maps is a very app for any type of trip.
I used it during a vacation and it saved me in multiple occasions.
The algorithm behind it is very accurate, even in more remote areas.
I really appreciated the ability to search for restaurants, bars, and attractions nearby, filtering by reviews and ratings.
The navigation feature is easy to use and well-detailed.
It’s a huge help for exploring new cities without wasting time!

Pros:

I love Google Maps because with it I can do various things including: - view maps; - find directions to reach a place by car, on foot or by public transport; - discover restaurants, attractions and other places of interest near your route or destination; - access reviews and images of places; - have both satellite and photographic vision; - find what you want, wherever it is in the world; - have additional functions, such as games and social options.

Cons:

For the use I make of it I have not found any type of cons

Verified Reviewer
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great road maps!

4.0 3 months ago

Comments: Overall, I like Google Maps and recommends all of my friends to use since it is user-friendly.

Pros:

Google Maps is easy to use for finding my destination and provides road alerts. Also, I can add options not showing me the toll road. Google Maps provides me the most reliable road situations.

Cons:

Previously, I could choose from the suggested routes, but recently, it seems like it no longer shows the heavy traffic route, possibly based on its own decision. I have used Google Maps everyday, and it was based on my recent experience.

Verified Reviewer
Verified LinkedIn User
Civil Engineering, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Google Maps Makes it Easy to Drive

5.0 3 months ago

Pros:

Google Maps is awesome for its accurate directions, real-time traffic updates, and helpful features like street view and local reviews.

Cons:

It sometimes gives confusing directions or traffic info. App glitches at times.

John
Plant Manager in US
Plastics, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Traveling with Google Maps

5.0 3 months ago

Comments: Google maps not only shows you the best routes and directions, but this app updates you if there is new construction or traffic restraints.

Pros:

Very user friendly, convenient, and up to date.

Cons:

Overall there is nothing that trigger me to consider as a con for google maps. This app is a 5 star in all attributes in my opinion.

Paige
Business administration support in UK
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Nothing better

5.0 2 months ago

Comments: 10/10, i use this for all of my transport or travel needs and recommend to all family, friends and colleagues.

Pros:

Super easy to use, available anywhere in the world. i love the option to choose what mode of transport you are using.

Cons:

Its not already installed on new devices.

Giorgi
Distribution coordinator in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Navigating Excellence with Precision and Innovation"

5.0 9 months ago

Comments: My overall experience with Google Maps has been exceptional. It's my go-to navigation tool, offering accuracy, real-time updates, and a user-friendly interface that consistently enhances my travel and exploration.

Pros:

What I like most about Google Maps is its unparalleled accuracy and real-time updates, providing seamless navigation and ensuring I reach my destination efficiently.

Cons:

The occasional inaccuracies in live traffic data and the need for a stable internet connection for certain features are minor drawbacks.

Melanie
Melanie
Coach in US
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Let customers know where you are with Google Maps

5.0 11 months ago

Comments: It is simple and free to set up. I like the functionality and options to enhance business listings. If you want to do more with it, then Google Maps has tools to advertise as well.

Pros:

Everyone uses Google so adding your business on Google adds searchability and can help drive customer traffic. You can showcase key info about your business and track the views it gets.

Cons:

Sometimes it cannot discern what category a business is and then it lumped into irrelevant types. If your business is getting suggested to the wrong audience then that doesn't help you grow.

Gretchen
Co owner in US
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

I love Google maps

5.0 8 months ago

Comments: I love Google maps and can't imagine going back to actual road atlas's again!

Pros:

Easy to read and understand directions with visual and sound cues. Accurate maps.

Cons:

Doesn't work well in the mountains or extremely remote locations

Sindhu
Doctor in India
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

To Reach with ease

4.0 7 months ago

Comments: It's very good experience I had with Google maps as a doctor i have to travel different areas and hospitals for internship it makes my life better

Pros:

It makes life so less complicated with the best of route maps with busy routes and in less time possible

Cons:

The accuracy sometimes the maps shows the wrong route after taking a turn without warning before

Rebecca
Leasing Manager in US
Real Estate, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

So Easy! So Useful!

5.0 last year

Comments: I absolutely love Google Maps! It helps us get to where we need to go by letting us know what the best way to get there is! It shows us any traffic accidents speed traps construction delays and even better it tells us how long it is going to take to get where we need to go! I have had a great experience with Google Maps!

Pros:

I always use Google Maps and so does my team! It helps us get to where we need to go by letting us know what the best way to get there is! It shows us any traffic accidents speed traps construction delays and even better it tells us how long it is going to take to get where we need to go!

Cons:

Hum? I would really have to think about what I do not like about Google Maps because, I have ALWAYS and ONLY ever used Google Maps since day 1! It is so easy!

Katelyn
Phone Counselor in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Never get lost again

5.0 last year

Comments: My overall experience is joy. I remember back in the day using a gps then when all of a sudden I lost it I started getting lost going places. Ever since finding Google maps it has changed my life, making traveling anywhere in the world so easy. I don't ever have to be worried getting lost again with Google maps.

Pros:

I love how easy it is to find where you need to go. Putting in the address and Google maps giving you the best route to your destination really decreases my stress level when trying to get somewhere. I have used Google maps for many years now, and even more so with my work now because I work from home. Being able to direct customers to an office using Google maps helps me and my patients! I am so grateful for this amazing tool.

Cons:

To be honest there isn't anything I don't like. Google maps really takes the cake for me.

JOMAR
SALES REPRESENTATIVE in Philippines
Supermarkets, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

The Best Maps!

5.0 7 months ago

Comments: As a person with motorcycle. This s very helpful and convenient to me.

Pros:

I used it for 4 years now. Very helpful to me specially when I don't know the route to the place where I need to go.

Cons:

Some streets and dead end roads still not captured by them.

Rogerio
analista in Brazil
Market Research Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

I can not live without

5.0 9 months ago

Comments: Apart from the lack of alert, I always used the app daily for years, as I was an app driver, it always "travelled" with me.

Pros:

Platform with highly accurate and real-time data. Receive millions of updates daily

Cons:

Improve the application's level of alerts, especially in relation to its biggest competitor.

Rayhann
Student in US
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Google Maps Review

5.0 7 months ago

Pros:

I really like how Google Maps is optimal to use. For instance, it uses machine learning and data reviews to predict traffic patterns and accurate times of arrival. One of the things I really like is how it gets the times of public transportation accurately when the actual website doesn't.

Cons:

One of the things I don't really like about Google Maps is how hard it is to "start" a navigation route and how to "customize" it. Of course, it's not hard to press the start button, but once you press start, changing the voice for navigation to on and off is hard to navigate and it's often frustrating. However, this isn't a major complaint, it's just from my own experience.

Aditya
Pharmacist in India
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Aditya's personal review about Google maps

4.0 9 months ago

Comments: It's good like anyone could use this app

Pros:

It's the best live maps ever made it give accurate locations the time and the distance

Cons:

Sometimes it give the wrong information about the traffic which could be a hassle for some people who is going to their job and get reliable to the time feature of the map

Shannen
Shannen
Strategist in Netherlands
Verified LinkedIn User
Design, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

An essential tool which can be improved

5.0 last year

Comments: Very useful in helping me find my way around. I rely a lot on the reviews and ratings of businesses. There are definitely improvements needed to make this app more user friendly.

Pros:

It's generally accurate and I love being able to see ratings and reviews of establishments. A great tool especially when on holiday!

Cons:

It doesn't always give me the most efficient route. It's also difficult to map a route between two destinations- I often have to type in an address instead of just tapping on a destination. Google Maps needs to improve their communication with businesses - I have often arrived at restaurants that either no longer exist or are closed even though Maps says they are open. It is also sometimes hard to tell from the map/route when the entrance side of an establishment is.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Google Maps is considered a new tool in marketing

5.0 last year

Comments: I think it is a wonderful application. It helps me with many things, whether it is my work or the things of our daily life.

Pros:

Google Maps helped me know the locations of many of the target customers for my products and how to contact them, and then make a lot of sales through them and make money. In addition, I use it for other things, such as how to reach places that I do not know their exact location.

Cons:

The bad thing is that there are some errors in determining the location of the places and roads that lead to this place

Verified Reviewer
Verified LinkedIn User
Internet, Self Employed
Used the Software for: 2+ years
Reviewer Source

Ideal and Simple

5.0 last year

Pros:

Whether for personal or business reasons, using Google Maps has been very helpful for getting contact details and viewing data on different areas for me.

Cons:

It can take a little while to load at times. There is not much of a tutorial to it and it could be overwhelming for some users.

Sital
Dental tech in US
Medical Practice, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Google maps

5.0 7 months ago

Pros:

Very happy with the interface google maps are easy to use and share to other people

Cons:

Sometimes the routes picked are not optimal but it will re route.

Muhammed
Muhammed
Ceo in Türkiye
Verified LinkedIn User
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

Google Harita Nino

5.0 last year

Comments: My experience in terms of Google Maps is great, I like it very much and I recommend it to anyone who will use it. My experience in terms of Google Maps is great, I like it very much and I recommend it to anyone who will use it.

Pros:

I like Google Map's location tracking, Geographic Map and Data collection. It's been pretty successful.

Cons:

The answer to the question of what I liked least about Google Maps may be features that I have not used before. Creating maps is very difficult.