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SAP Business One Reviews

4.3 (292) Write a Review!

About SAP Business One

Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.

Learn more about SAP Business One

Pros:

Possibility to make your own addons to customize the ERP program. Drill down arrow buttons are very user friendly.

Cons:

Hard to be an expert, takes one year to kkow almost everything in just one module.

SAP Business One ratings

Average score

Ease of Use
3.9
Customer Service
4.1
Features
4.3
Value for Money
4.0

Likelihood to recommend

8.0/10

SAP Business One has an overall rating of 4.3 out 5 stars based on 292 user reviews on Capterra.

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Rami
Rami
Internal Auditor in Jordan
Verified LinkedIn User
Construction, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Great fully integrated Enterprise Resource Planning System

5.0 3 years ago

Comments: I am totally happy with this software because it's customizable to fit our business processes.

Pros:

I am a huge fan of SAP Business One, As a Internal Auditor what I need first is all reports and transactions has been made to check and make sure the business is on track and SAP Business One helped me a lot with reporting feature. And how this software amazingly is fully integrated, When the accountant create a new customer name or add a new item the customer or item appears in all modules, And the feature of Non-Duplicate data which secure master-data from any duplicated entry.

Cons:

SAP Business One is working just great with our business and I didn't face and issue or weak point when I'm using it.

Joshua
Senior SAP Business One Consultant in Kenya
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

This is one of the best if not the best ERP for Small and Medium Sized Entities

5.0 2 months ago New

Comments: Overall, most clients who have chosen to upgrade to SAP Business One from smaller legacy app never regret the decision. As long as you work with a good SAP partner company to implement the solution well/properly, you will get full value for your money.

Pros:

- I have taken part in SAP Business One implementation of over 30 companies in various industries in my 8 years experience as a SAP Business One Consultant. I can confidently say that this is a more than sufficient ERP solution for small and medium sized entities. It has all the business areas covered in one system. Some of this business areas/modules include: finance, inventory, supply chain(sales and procurement), producing, CRM, project management etc.- One of the main strengths that SAP Business One is known for is the customization capabilities it comes with. There are numerous customization tools that helps us consultants tailor the product to a specific customer's needs. Consultants can create custom queries, crystal reports, formatted searches(FMS), approval procedures, alerts, user defined fields, user defined tables, user defined objects. controls etc. - You can easily integrate SAP Business One to other external applications to seamlessly send data between eternal applications to SAP Business One. An example of this, you can have an external app used by sales people at the field to book orders. The orders can then be pulled into SAP in the order table. This can be a good way to save money on SAP B1 license costs.

Cons:

- It is not a very affordable ERP option for most small companies. The cost of licenses and the implementation cost can be a heavy investment.

Waheed
Sales Manager in Jordan
Construction, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

SAP Business One ERP System

3.0 4 weeks ago New

Pros:

SAP Business One is not the best ERP system in the world, it has many weakness points, but I like the user interface it is beautiful.

Cons:

SAP Business One has many weakness points, it not flexible and not compatible with business types, in our construction company we failed implementing SAP Business One because the lack of flexibility with our needs.

Audrey
Audrey
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

SAP business one simplifies organization management

4.0 3 months ago

Comments: SAP in the workplace helps us to organize our files and reduce the amount of paper we use. We are able to successfully plan for the future of our company by using information from our sap business software. Our efficiency has increased because to Sap's business features.

Pros:

The reporting tools in SAP Business One are fantastic, and I highly recommend them. I am able to create reports on a wide range of subjects, which has really aided my performance monitoring and decision-making. Sap business one has made it much simpler for us to run our company. Assist us in keeping track of our stock and making sure we don't waste money on unneeded expenses.

Cons:

The Human Resources Management subfield is a little corner of the business world. There is less emphasis on production planning when compared to SAP's All-in-One Software. In addition, accessibility via mobile devices presents a number of difficulties.

Deserie
Tax Analyst in US
Food Production, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent for consolidating multiple business areas/ reporting

4.0 4 months ago

Pros:

During the closing period, consolidating various business area reports into a single system significantly simplifies the process and reduces the likelihood of errors.

Cons:

Getting accustomed to all the navigation and features proved to be a learning curve. However, I'm uncertain if it's specific to our company's setup, but I find that the system logs me out quite quickly, necessitating multiple logins throughout the day when I use it.

Maddie
Maddie
Game Developer in US
Verified LinkedIn User
Computer Games, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great ERP solution for our company

4.0 last month New

Comments: In the realm of enterprise resource planning (ERP), SAP Business One stands out as a preferred option for smaller and medium-sized enterprises. SAP Business One is an excellent option for companies for several reasons.

Pros:

With one of the greatest systems for in-app modification via user-defined fields, this tiny program covers everything from purchasing to inventory to production to sales to accounting support.

Cons:

Smaller companies may balk at the initial expenditure required to implement SAP Business One because of the software's high price tag.

Deniz Nur
IT Specialist in Türkiye
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great ERP solution, especially for SMBs

4.0 last month New

Comments: We have the capability to streamline and enhance the entire customer interaction process within a single, integrated platform. This includes various tasks such as sending emails, managing customer data, and establishing an efficient order management system, among numerous other functions. SAP offers a comprehensive solution that empowers businesses to seamlessly address these essential aspects of customer engagement, ultimately optimizing their operations and improving overall efficiency.

Pros:

SAP Business One is all-in-one tool for small and medium-sized businesses. It helps you deal with everything from sales and buying stuff to planning, HR, money stuff, safety, and quality control. Plus, it gives each department their own access, so your secrets stay safe, and you don't accidentally mess up important data. It's basically the go-to choice for smaller businesses trying to keep their operations smooth and secure in today's data-focused world.

Cons:

At first, using the system felt like trying to solve a puzzle because it had a few tricky steps to figure out before you could get where you wanted. But here's the cool part: if you put in the time and effort, stayed focused, and just didn't give up, something pretty amazing happened. As you got used to the system and started to understand how it worked, it suddenly felt a whole lot easier and kind of like second nature.And guess what? You started nailing your orders! Everything just fell into place, and you were doing things exactly the way they needed to be done. It was like going from total confusion to becoming a pro at it after going through that learning curve.

Mauricio
Account Executive in Paraguay
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

SAP Business One Review from User, and former SAP sales employee

4.0 2 months ago New

Comments: Despite the pros and cons of ERP, SAP Business One is one of the most reliable enterprise software solutions in the world. It provides a solid financial backing, which is essential for any company, regardless of size. So, my final conclusion is, if you have the money to invest, do it. If you don't have it and you plan to go into debt to do it, I would advise you to look at the market as there are several interesting alternatives for much less money.

Pros:

SAP Business One is the best ERP in the world because it requires companies that adopt the software to change their processes and customs to align with the best practices that SAP has identified over years of working with the world's largest companies. This is a major step towards innovation and process digitization for effective business management. SAP Business One offers up to 13 native SAP modules, along with numerous proprietary and third-party applications that can be of great assistance in the effective management of your business.

Cons:

The downside of SAP Business One is the cost. This would be the overall cost. The annual maintenance cost is usually between 17% and 20% of the value of the total licenses you have acquired. The cost of these licenses is usually between $1,750 and $2,500. So, if your company has 50 employees and your total license cost is approximately $85,000, your annual maintenance renewal is approximately $14,450. In addition, SAP consulting is the most expensive of all consulting or professional services in the ERP world. Without a doubt, due to the high costs, you can find a good ERP that can help you save more.

Katerina
Manager in Türkiye
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Solid Business Management Solution for Growing Operations

5.0 3 weeks ago New

Comments: I've been using SAP BO for about two years and I can say that it's one of the most powerful business management solutions you can have as you expand your operations. We rely on in for inventory, order management, fulfillment, and a lot more. It's very customizable and integrates well with outside tools. All in all, it's definitely driven value for our business.

Pros:

I love how customizable SAP products are. Most of the time, with other tools, you're conformed with the boundaries of the product, whereas with SAP, we've been able to customize everything that comes with it to fit our needs, and even set up the product to work in tandem with processes we have that rely on other tools.

Cons:

I think the support aspect needs a bit of improvement. We could definitely benefit from having people to help with issues and councel us as to how else we can use the product.

Verified Reviewer
Verified LinkedIn User
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

All in one product for manufacturing firms

5.0 2 months ago New

Comments: We use this software for order management, inventory tracking, financial matters such as tax purposes, and other accounting purposes and it has been great so far to work with. The only thing I would want is fewer modules and more flexibility in adding some fields in some scenarios.

Pros:

It has the capability to handle all business functionalities including orders, inventories, invoices, and accounting management things as well. One can use this for both financial and non-financial purposes.

Cons:

sometimes it has a limited number of fields that can be edited, which can be made better by allowing users to add those fields. Also, it has a lot of modules which makes it harder for beginners to understand and a professional has to switch between the modules back and forth to go from one to another.

Andrea
Chief Operating Officer in US
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Highly recommend SAP B1

5.0 3 months ago

Pros:

We found the transition to SAP B1 to be unexpectedly easy. Visual business maps (workflows, relationship maps) helped new users both learn the system initially as well as audit and follow through with order to cash processes long after we had learned the system. SAP B1 (along with OptiPro WMS) allows us to have clear visibility to our inventory throughout our 4-warehouse network, which in turn helps us better manage our purchasing. Lot control is far simpler than with other similar systems. We have room to grow within SAP B1, as we know there are many features we haven't yet implemented. Very happy with the customer support we receive as well.

Cons:

We don't find the standard layout for financial reports to align with our needs. While these reports can be customized, the output doesn't export well to Excel. Easy to work around this through a template we created. We feel that if this is our biggest "dislike", the product is pretty much a slam dunk for our business.

Rom Rulida
Rom Rulida
Marketing Funnel Specialist in Philippines
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Easy to use with almost complete functionality

5.0 6 years ago

Comments: Easy-to-use ERP System with not-so-complicated functionalities.

Pros:

SAP Business One is an ERP System that is designed for Small and Medium Entities. With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it. Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users. Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions. With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.

Cons:

Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.

Marco
Marco
IT Administrator in Ecuador
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Good Tool To Do What is Required

5.0 last year

Pros:

It manages and regulates various functions, including accounting, inventory, purchasing, sales, providing invaluable assistance to the sales department as it helps to control the sales process from orders to control customer visits, also allows you to keep track of expenses, quite nice to use as it offers many opportunities.

Cons:

To use its full potential it lacks flexibility to choose the modules or functions you want or need, any information needed must be entered manually without being able to automate it.

William
IT Admin in El Salvador
Chemicals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Driving important changes in your company with SAP B1

5.0 3 years ago

Comments: SAP B1 has been able to give a significant boost to operations within the company. Practically going from basic controls to more complete controls, visualizations and traceability of operations is something that is basic that every company should have. But it is key that the company is clear about its internal processes and where it wants to go.

Pros:

SAP B1 allows companies to make an evaluation of each of the processes and to improve them in the best way. SAP B1 can become a great ally of the company for the control and management of the processes.

Cons:

It is important to note that what an ERP software cannot do or does not adapt to the company's model does not mean that it is not good. For this reason, it is important that companies that decide to implement SAP B1 do a prior process analysis to know how the company is doing and compare it against SAP B1 and in this way the best decision can be made about which ERP to implement.

Ryan
Staff Accountant in US
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Very powerful ERM

5.0 3 years ago

Comments: Overall, I am satisfied with SAP and I would recommend it to anyone.

Pros:

SAP is an incredibly powerful ERM tool. We use it to manage all aspects of the business from the beginning creating quotes all the way thru to paying our bills, invoicing the customers, and receiving incoming payments. We also use it to create our financial statements and manage our assets. SAP also has the ability to track and manage inventory though this is a function we do not use as we do not have inventory. Lastly, it can also be used to create your own queries allowing you to slice and dice your data any way you see fit. Of course, you can always export this to excel and do as you see fit with the data there.

Cons:

There is a bit of a learning curve with SAP. Some of its functions are not very intuitive. Also, the interface could be a little more appealing.

Dheeraj
Dheeraj
Business Development Manager in India
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic UI and a stable and effective economic system

4.0 9 months ago

Comments: Overall, this programme is nice, although it may be expensive and has a reasonable learning curve. streamlined every procedure and obtained complete responsibility for every single transaction. Process monitoring in real-time and the capacity to obtain useful managerial information. Reports and management reports are often well-liked by business managers.

Pros:

Comparing the program to other local programs, it offers a reasonable price-performance ratio. The solution is quite adaptable and may be tailored to your company plan as well as to each department's unique needs inside your organisation. If you are willing to invest a lot of money over time, your potential to alter for your personal usage is practically endless. Because it seamlessly connects with other SAP systems, it is perhaps the greatest robust, dependable, compliance solution for corporate and large companies.

Cons:

Can be extremely difficult. Searching for a particular report or document may need several steps and be too involved for straightforward reporting. Its main components do not include an embedded HR Module. Instead of adding fees for each upgrade, they ought to incorporate additional features in the base package.

Don
President in US
Management Consulting
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

12 year SAP Business One veteran

5.0 9 years ago

Pros:

SAP pours a lot of R&D into this product. I have worked with it for 12 years - as an implementation consultant. Its capabilities, performance and reliability has changed dramatically during this period. Technologically, it is head and shoulders above the crowd. The capability to tailor the product and features to meet a customer's requirements is outstanding. The ERP functionality is complete - from accounting to service functions, to distribution and manufacturing functions. It comes with mobile apps available as part of the system. Dashboards are included with the system. Functions such as email alerts, approvals and workflows are embedded in the product. I also develop add-ons for SAP Business One. The software development kit (SDK) provided by SAP makes 'add-on' functionality 100% transparent to the user - they don't know which screens or popups are SAP's and which are the add-ons. And there are hundreds of programmers available to produce add-ons.

Cons:

SAP Business is complex to install. It takes a staff of people with up to date IT experience to perform the install. It's not a long process (8 - 10 hours), just complex.

John
Controller in US
Construction, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Can do almost anything, but it's not easy (or cheap) to learn or set up

4.0 6 years ago

Comments: I have used SAP in two previous jobs. I love what it can do, but a common issue I have seen are companies wanting what it offers, but balking at the cost to implement and/or maintain. A poor implementation can be a disaster - make sure the "experts" you rely on have a good track record. Also, lack of training and/or in-house experts (post implementation) can result in poor use of the system, excessively complicated processes, and offline processes (thus defeating much of the real value of the system).

Pros:

Very powerful software, very reliable, very good documentation, good training courses available, and an extensive user group (very helpful to get involved with)

Cons:

Not easy to just sit down and figure it out, training can be very expensive, implementation and on going in-house support are critical and can also be very expensive

Aileen
Senior Consultant in Philippines
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Choosing an Enterprise Resource Planning (ERP) software like SAP Business One

5.0 5 months ago

Comments: I cannot think of any problems using SAP Business One but it's always a gain for me as a consultant as this product saves all the companies I implemented to reduce manual processing and improve daily activities when it comes to operations and financial aspects

Pros:

I like most about SAP Business One is how intelligently designed it is and easy to use. SAP Business One has user-friendly configuration that can easily used for entire company and even individual users.

Cons:

I like least about SAP Business One is the HR module, I believe this module can improve more due to luck of functionalities only but still easy to get additional fields and tables if needed as SAP Business One can do customization itself.

allen
AP analyst in Philippines
Wholesale, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Accounting System that is easy to navigate

5.0 last year

Comments: Very Much Excellent

Pros:

it is actually easy to navigate and actually do its purpose that makes your work finish much faster

Cons:

When you log too many date, or your using it for a long time it sometimes lag a bit. but IT probably can resolve that.

Dipesh
Student in US
Banking, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Best tool for any big organization

5.0 6 years ago

Pros:

SAP Business All-in-One has all features which an organization needs, including HRMS, ERP, FI-CO, etc. I will say this tool is comprehensive. You can enter as much information as you want on transactions. It fits for all types of businesses.

Cons:

Most of the people think that SAP is too complicated to inplement considering its SAP GUI. It has numerous fields on the screen. However, this all is customizable. Moreover, this tool is All in one, hence you do not have flexibility to choose a single module in the suit. Sometimes you end up not using few modules throughout your organizational process.

Burak
Burak
Accounts Payable Analyst in UK
Verified LinkedIn User
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good for big companies

5.0 4 years ago

Comments: We designed a new vendor master data management system with SAP Business One and got awarded in 2019.

Pros:

Every action that was done by users are saved and cannot delete anything which is good for checking the whole picture. Also can be accessed by many users in many different countries at the same time and gives vision for everyone and no mistakes on calculating taxes, rates, pricings etc.

Cons:

Hard to be an expert, takes one year to kkow almost everything in just one module. And management reporting is the only weakness and needs to be improved.

Vipul
COO in Canada
Pharmaceuticals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Sap business one for SMEs

5.0 6 years ago

Pros:

Low TCO. Easy to implement, easy to use and east to maintain. Reporting with SAP Hana is so very easy.

Cons:

Some features are missing like discount cannot be accounted for. It's nets off the discount from selling price. Accruals for charge backs, rebates cannot be accounted for at the time of AR invoice. Serialization for track and trace to meet with US FDA requirement is though a challenge. Pharmaceuticals quality management functionalities are not available in standard version however there are some add-on are available at extra cost.

Jonathan
Payroll Analyst in Philippines
Construction, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

A good software to have

4.0 5 years ago

Pros:

What i like about this software is that it is very easy to learn and understand, it also has restrictions if you enter an invalid code or insufficient quantity which serves as a great error proofing. A very useful one specially for inventory.

Cons:

What i wish for this software to have is the faster loading speed. cause at first when you open SAP it takes a couple of minutes before it can be operated normally. but other than that I don't have any complains with SAP. It is very useful though.

Sisira
Sisira
Senior Manager - IT in Sri Lanka
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Strength & Weaknesses

3.0 5 years ago

Comments: SAP business one is good for a mid size business. However, in my opinion, still strengths of the product has not been properly transferred to customers.

Pros:

Relationship Map provides a great trace-ability of a document. not limited to that, since each transaction has a link to other, transaction auditing is very easy.

Cons:

Project Management Module does not gives a value to the business. It can handle only an activity list. Cannot maintain a Project stage wise BOQ & stage wise billing.