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Microsoft Outlook Reviews

4.5 (2,084) Write a Review!

About Microsoft Outlook

Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events.

Learn more about Microsoft Outlook

Pros:

It provides time and cost savings thanks to advanced search, folder, archiving technologies and drag and drop methods.

Cons:

It has problems sending out emails sometime to some server.

Microsoft Outlook ratings

Average score

Ease of Use
4.4
Customer Service
4.1
Features
4.5
Value for Money
4.4

Likelihood to recommend

8.5/ 10

Microsoft Outlook has an overall rating of 4.5 out 5 stars based on 2,084 user reviews on Capterra.

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Filter reviews (2,084)

Marcos
Marcos
Manager in Mexico
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Helps organize your emails

4.0 2 months ago New

Comments: Although it has its limitations in the free version, it can be quite useful for organizing your personal or work email, it is a software to consider for email management.

Pros:

I like that through this program I can check my emails in a simple way, and always have notifications of each email that arrives, so I can be updated on my messages without having to constantly check my inbox.

Cons:

It has limited storage, so you may find it necessary to delete old messages, it also has advertising that can be annoying when working.

Paula
Marketing specialist in US
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Access to Microsoft Outlook

4.0 4 weeks ago New

Pros:

Microsoft Outlook account allows me to access Microsoft products such Microsoft team and Microsoft office 356.

Cons:

Microsoft Outlook locks and get suspended in many logins attempts and not easy to unlock this doesn't favor the user since someone attempts might be someone else.

Erik
owner in US
Consumer Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

horrible new outlook

1.0 last month New

Comments: infuriating, confusing, trying to be too helpful for its own good.

Pros:

not much. it is confusing to find what you're looking for. overly organized in a not helpful way.

Cons:

The organization, the way it focuses on what IT thinks is important. how difficult it is find anything you're looking for. It is the WORST EMAIL I'VE EVER USED. AND YOU HAVE TO PAY FOR IT!!!! OMG HORRIBLE.

Holly
Support specialist in US
Human Resources, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great email program

5.0 2 months ago

Comments: Very good, happy with use. Will continue to use.

Pros:

Very easy to use. The set up is really simple.

Cons:

Sometimes reorganizes which email box (focus or other) it delivers to

Ryan
Manager in US
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A great option for a company

4.0 3 weeks ago New

Pros:

Outlook makes coordinating schedules and meeting very easy within clients and employees.

Cons:

Outlook’s navigation and UI can be tricky to navigate. I would prefer more tabs and less toolbar.

Rickilee
Founder in Canada
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Effective spam

5.0 2 months ago New

Comments: Effective spam filtering with paid subscription

Pros:

Minimizes distractions with strong spam filtering. Offers a comprehensive suite of tools for email management, contacts, calendars, and tasks

Cons:

Interface is not very intuitive and some features are complex and require time to master

Nate
Sales Representative in US
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Outlook is the Way To Go

5.0 last week New

Comments: Outlook has been great to use. Every company I have worked with uses Outlook and for good reason. It has yet to be a hassle to use and has always been reliable for the busy day-to-day actions in my job.

Pros:

It is user friendly and allows many options to keep all emails organized. Including an easy to read and use calendar to balance a busy workload.

Cons:

Zero concerns or complaints about Outlook at this time! Been using this program for 8+ years and never an issue!

Allan Del Cris
Customer Service Representative in US
Outsourcing/Offshoring, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Outlook is the best email software!

5.0 2 months ago New

Comments: I really love this apps and have been using for so long since I was introduce with this on my first job. And for me, I feel like it gives me a strong professionalism when using this in professional settings instead of other email apps. I would highly recommend this to my friend.

Pros:

Microsoft Outlook has a strong security system. Easy to use. Can be use as personal email and free. Even in free version, you can you personal Signature and edit text easily.

Cons:

To be honest, I'm not seeing any cons with this apps. I've been using this in our production floor since day 1 and no any negative experience had happened.

Verified Reviewer
Verified LinkedIn User
E-Learning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Outlook is the Future

4.0 4 weeks ago New

Comments: I would recommend Microsoft Outlook to any friends, family, or workplace environment. The app also allows the software to be very versatile and allows users to work just as efficiently on smartphones and other non-PC devices.

Pros:

The ability to collaborate effectively with others is beneficial in the workplace environment and for students of all ages.

Cons:

The controls are not the most user-friendly. I am now able to quickly navigate Outlook, but only with the help of YouTube tutorials.

Oluwalonimi
Oluwalonimi
Project Administration Assistant in UK
Verified LinkedIn User
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Efficient and Organized

5.0 4 weeks ago New

Pros:

I am able to manage my emails. I also like the fact that I can recall emails I sent in error

Cons:

can't really say there's something I dislike

Verified Reviewer
Verified LinkedIn User
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

General Email Mailbox Provided

5.0 7 months ago

Comments: We used mailtastic and several other signature tools in pair with it. Syncing between Outlook and other environments was not the best.

Pros:

Everyone knows how to use it and how it works. Basic interface is easy to understand. A lot of existing solutions and unique features. Native sync and connections to Microsoft tools.

Cons:

Using it on other platforms than PC is challenging depending on business needs and other software used. Some features, addons, toolkits are not available on Mac OS.

Crystal
Owner in US
Individual & Family Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My Outlook on Outlook (MS)

4.0 6 months ago

Pros:

I like the fact that it is user friendly with simple help solutions

Cons:

The online application is not my thing. Idk why, but the actual app just works better for me.

Andrew
Support Technician in Australia
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The only mailbox management platform for professionals

4.0 12 months ago

Pros:

Ease of use, alerting system, layout. Outlook is the best mailbox management platform I have come across in my career.

Cons:

The search function is the only function requiring attention.

Esther
Esther
Payroll Coordinator in US Virgin Islands
Verified LinkedIn User
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing Microsoft Outlook

5.0 4 months ago

Comments: My overall experience with Microsoft Outlook has been positive. One thing for sure, I am more organized with my time and workflow.

Pros:

I use Microsoft Outlook everyday for my job. I like that I can set up appointments on the calendar. I can schedule when I need to send out an email. I send mass emails without anyone knowing they are on my list.

Cons:

I actually like everything about Microsoft Outlook. I have not had anything negative happen.

Amit
Amit
Senior Recruiter in India
Verified LinkedIn User
Staffing & Recruiting, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Outlook: Useful tool to prioritize your work

4.0 8 months ago

Comments: The overall experience is quite positive for effective communication and timely response is a best tool by Microsoft.

Pros:

It helps us to prioritize the work, ensure timely response for a better client response.

Cons:

The application lags at times then need to refresh it get the fresh emails and got a limited storage capacity of old emails.

Joshua
Joshua
Director of Marketing and Promotions in US
Verified LinkedIn User
Broadcast Media, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best email management software out there.

5.0 7 months ago

Comments: Microsoft Outlook is seriously great. I use it all day every day at work. I love that I can manage not only my emails, but also my calendar, to-do list, meeting scheduling, and more, all from one app.

Pros:

Microsoft Outlook is still the king of email. I love the ease of use, clean layout and deep integration with other Microsoft products as well as third party applications.

Cons:

I've always love Outlook. Some of the new features and design changes with the latest release took some getting used to, but after a while it felt natural.

Verified Reviewer
Verified LinkedIn User
Civil Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Outlook for meetings and email management

5.0 5 months ago

Comments: Overall, I've found Microsoft Outlook to be very useful for managing emails, calendars, and tasks. While the interface can be complex and it sometimes slows down with lots of emails, it's still a powerful tool for staying organized.

Pros:

I liked Microsoft Outlook's comprehensive email management, including its powerful organizational features, integrated calendar, and task management, which streamline productivity and communication efficiently.

Cons:

What I liked least about Microsoft Outlook is its sometimes complex interface and occasional slow performance with large email volumes, which can hinder productivity.

Taras
Designer in US
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Solid profession email client

5.0 7 months ago

Pros:

Matchable features of it are really good and the calendar integration is fantastic for a professional office in. Having multiple calendars allows you to have personal calendars integrated into company-wide calendars and that is a fantastic feature. Also sorting project related emails into folders is a great organizational tool.

Cons:

I dislike how app and the program are being upgraded. Computer malfunctions when you have the app version and the program software version on one PC. Windows is doing a lot of changes that aren't really necessary as they shouldn't fix something that wasn't broken but it seems the the moving into this whole cloud hosted 365 nonsense to get subscription fees. Also then you look update for the program is messing with how we are saving emails into folder structures. Also it's super annoying when one employee is on a Mac and certain features are simply messing from outlook on their machine. This shouldn't be. All menus should be the same.

Elias
Elias
marketing and finance in US
Verified LinkedIn User
Architecture & Planning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I feel safe

5.0 7 months ago

Comments: a great work tool to send and receive secure emails

Pros:

It is a platform that I have used for many years and I feel safe sharing files, sending important information, sure that the information is not leaked and that it reaches the recipient quickly and safely. Furthermore, its use is very easy to learn to use and a quite useful work tool

Cons:

There is nothing bad that I dislike, everything works perfectly with useful functions

Omar
Fulfillment specialist in Canada
Broadcast Media, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft outlook best for email management!

5.0 3 weeks ago New

Comments: Overall Microsoft outlook has been an excellent email client in our company. Our systems are fully integrated with this app and we have the ability to access outlook on mobile devices and stationary without any issues!

Pros:

I found Microsoft outlook to be the best software for email management. It has a very clean and organized interface. I was able to connect multiple email accounts on one platform and use the same setup across multiple devices.

Cons:

I think I Microsoft office sometimes has a lag when syncing emails from cloud storage, it doesn’t happen often but I guess it is expected to happen when you have 15 years of email data in an account.

Ma. Rezie
Healthcare Virtual Assistant in Philippines
Medical Practice, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Microsoft Outlook

5.0 last month New

Comments: The best experience i have compare to other similar tools. What i like the most in Microsoft outlook is you can access it online and offline. The way you can areange the folders and inboxes and setting the emails in high priority and can also flag and mark it complete once you are done with the emails.

Pros:

It’s accessibility to use. It is very handy and you can make folders to segregate your emails

Cons:

The loading part when it is already email full

Georgios
Engineer in Greece
Maritime, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Outlook a daily and very useful tool for everybody.

5.0 12 months ago

Comments: I use Microsoft Outlook in daily basis.
Is the best mail management program in the market.
I have it in all my devices and I can use it everywhere very friendly in use and I suggest it to every proffesional.

Pros:

Very easy to use, very friendly environment. Very useful the pinned mails tool. Best in the market mails management program. You can find it through app or through browser in every device pc,laptop,tablet and in every system iOS or Android.

Cons:

If you comlete your storage you need to pay in order to have access in extra storage. Also when I send a mail I can understand if my mail send it or not but I cannot see if my mail is opened or not.I mean if the receiver read my mail.This one feature that I can do it with an external app but not included in the Microsoft Outlook.

Issac
Senior Engineer in India
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A good email client application

4.0 2 months ago New

Comments: Outlook is great for all email services, its quick and is very useful for all calendar scheduling actions

Pros:

Outlook is the default email client and is easy to use for all email related Servies. Syncs quickly as soon as you are connected to the internet. Also setting emails rules is pretty easy for example to redirect emails from a particular sender to a folder

Cons:

Outlook search needs to be more refined as the search results are not always very accurate

Verified Reviewer
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Defacto For Corporate Email System

4.0 12 months ago

Comments: It's a solid email platform and integrates easily with MS 365 platform.

Pros:

It's familiar and easy to navigate with solid filtering functionality.

Cons:

The new Outlook has some bugs. Traditional view is what I like. As long as performance is good then so am I.

Jennifer
Reservations agent in US
Hospitality, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Microsoft office

4.0 6 months ago

Comments: Overall outlook is not a bad program. Use it for work but I am able to have the app on my phone and still keep up with emails while I'm not at work

Pros:

It's an easy program to use for interoffice emails

Cons:

Every few days I have to redo my signature and change the font of my emails. It's very frustrating because no matter how many times I go in and change and save it every few days I have to do so again