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About LogicalDOC

LogicalDOC is an intuitive and highly performant solution that offers the power of enterprise document management to mid-size companies

Learn more about LogicalDOC

Pros:

I appreciate how user-friendly this software is. I like how I can organize my production files exactly the way I want to file them ... going several years back.

Cons:

Assembling and maintaining the different technologies integrated into the solutions can be a problem.

LogicalDOC ratings

Average score

Ease of Use
4.4
Customer Service
4.4
Features
4.3
Value for Money
4.5

Likelihood to recommend

8.4/10

LogicalDOC has an overall rating of 4.5 out 5 stars based on 91 user reviews on Capterra.

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Filter reviews (91)

Carl
IT Manager in US
Used the Software for: 2+ years
Reviewer Source

Enterprise Document System at an Affordable Cost

5.0 6 years ago

Pros:

This is a very strong Enterprise document management solution that you can get at an affordable cost. The GUI is very easy to use and understand, the integration with Outlook and other Office products makes using the system quick and easy. From an IT standpoint, it uses minimal resources and has a small foot print.

Cons:

I least like that the support team is based in Italy, it makes working out issues some what challenging however - the hours that they are available they are quick to respond and very knowledgeable.

Resa
Senior Data Engineer in Nepal
Information Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Manage and Automate Document Workflows with LogicalDOC

4.0 2 years ago

Comments: Overall, we had a good experience with LogicalDOC. It is a powerful document management system that provides all the features we need to store, manage and share documents. The search and sorting functions are great, and the document versioning feature is a real plus. The lack of customization options is the only drawback we found.

Pros:

LogicalDOC is a powerful document management system that has been a great help to our team. We have been using it for a while now and have found it to be intuitive to use, with an easy to navigate UI and a host of features that make it easy to store, manage and share documents. The search and sorting functions are very useful and it makes it easy to find the documents we need. The document versioning feature is also great for tracking changes over time.

Cons:

One downside of LogicalDOC is the lack of customization options. Often we find that the default settings do not quite fit our needs and there is no easy way to change them.

Baasandorj
Head of IT in Mongolia
Mining & Metals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Not really satisfied with the customer support level

2.0 2 years ago

Comments: Have not been able to fully utilize the system. Not really satisfied with the customer support.

Pros:

Electronic archive with meta-data registry

Cons:

Customer support is almost close to none. For deploying updates, we were required by the support team to pay a specific support fee. For a user that has a valid subscription, this is a bit outrageous.

LogicalDOC Response

2 years ago

Hi Baasandor, sorry for your experience but the support service extents are quite clear and well described here: https://www.logicaldoc.us/en-us/software-maintenance-terms-and-conditions Basically, the support service can be engaged for error correction only. Update packages are available for free of course and automatically installed. Assistance to apply them and fine tune your system after each update to ensure everything is working properly is offered as professional service.

Armando
Armando
Network Manager in Paraguay
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Scalable and highly collaborative DMS solution.

4.0 3 years ago

Comments: With Logical DOC I was able to share documents with my co-workers, document modifications, annotate references, verify versioning, and ensure company regulatory compliance safely and perpetually.

Pros:

Logical DOC brings together the essential functionalities to comply with the regulations required by ISOs and ensure efficient document management. Collaboration, management, security and integration. The graphical interface allows to quickly intuit the tools and take advantage of the integrations between them.

Cons:

Assembling and maintaining the different technologies integrated into the solutions can be a problem. It is based on 3rd party solutions that require, in some cases to validate the operation with updates

Kevin
Director of IT in US
Insurance Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

LogicalDOC

5.0 8 years ago

Comments: We reviewed several competing Document Management Systems and decided to implement LogicalDOC. Their pricing fit into out budget great as we are a non-profit. The flexibility of LogicalDOC allowed us to utilize LogicalDOC as an enhancement to other system capabilities. From meta-data fields, calendar scheduling, workflow, stability, to many updates and improvements regularly, this product is well worth our investment.

Pros:

Cost per user very reasonable, stable web platform, access security features, extensive file extension recognition.

Cons:

Built-in Preview needs some improvement

Ibrahim
Planning department manager in Iraq
Electrical/Electronic Manufacturing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

My experience with Logicaldoc

5.0 2 years ago

Comments: I'm happy with the ability of Logicaldoc, currently I use it daily in my company, and our team use it in periodic document creation and archive.

Pros:

High ability of documents control, as well as record document versions.

Cons:

It may not considered cons, but I would like to go depth in additional tools like dashboard, and work flow routes. At that opportunity I will be grateful if you can support us with materials describe different Logicaldoc features and tools.

Erika
Business Manager in US
Used the Software for: 2+ years
Reviewer Source

Affordable Enterprise Document Solution

5.0 6 years ago

Pros:

The interface for this product is easy to use with minimal training. The security functions behind the product make it easy to segregate documents between roles in our company. The Microsoft Office add-ins make editing documents a breeze.

Cons:

No major complaints at this time, if I had to pick one thing - it would be that the support team is located in Italy which can make troubleshooting issues a bit of a challenge with the time differences.

Alberto
sales support in Italy
Food & Beverages, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use software

5.0 last year

Comments: LogicalDOC offers commendable functionality, though direct filing of Acrobat pdfs and improved product documentation could enhance user experience. Minor user permission issues were overcome with research, while live phone support would be beneficial.

Pros:

LogicalDOC is a user-friendly and cost-effective software with easy installation. It enables seamless organization of production files, even spanning years. The automation features, customizable interface, and efficient search make it an exceptional document management system.

Cons:

Although LogicalDOC has room for improvement, such as direct filing of Acrobat pdfs and more robust product documentation, I appreciate its functionality. Despite minor hiccups in user permission management, I managed to understand and utilize it effectively after some research. While occasional bugs occur, having live phone support would be beneficial.

Fabian
Sr. SW Engineer in Germany
E-Learning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great value and support

5.0 2 years ago

Pros:

Lots of integration paths, very fast and helpful support, dockerized usage for local development

Cons:

The UI is hard to grasp and navigate without traning

Gary
Gary
President in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

LogicalDoc Document Management

4.0 8 years ago

Comments: For a very reasonable price, this product does a good job with document management. Although many of the integrations are not polished, they do work well. I've been using LD for several years. One downside is their support is over seas. Emails are typically answered by the time I arrive the next morning. They are there for most of the morning EST. They are very helpful and in a few instances where we had major problems, they remoted in and help out. I've made feature suggestions several times. Some have been implemented. We've installed it for a few clients too - they like it - especially when the consider the price as compared to other "full featured" expensive products.

Juan José
Analyst in Spain
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Using Logical Doc

4.0 2 years ago

Comments: Logical Doc help us solving our problems with data management.

Pros:

Working with LogicalDoc is very useful. It allows us to keep all our documents well organized and the use of them in our daily basis is efficient.

Cons:

We found very complex and difficult to use the option of sharing documents with our clients. Allowing them access is not easy. Having simpler ways to do it would be a great improve.

Michael
IT Specialist in Philippines
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Nice Document Management System

4.0 2 years ago

Pros:

The product is user friendly. Most of the features are necessary for a document management system

Cons:

It could be better if the viewing of CAD files is available for baseline features.

Grga
CEO in Croatia
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

DOMUS plus

4.0 2 years ago

Comments: Fit to our needs and usage

Pros:

Web interface acceble from any device, DMS

Cons:

GUI could be more modern, pricing could be more moderate (consireding Sharepoint)

Bob
Director of IT in US
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great support!

4.0 4 years ago

Pros:

The software works as described. Very easy to use.

Cons:

Lack of different views of column. Workflow hard to use

Matteo
CEO in Italy
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use and reliable documental repository

5.0 6 years ago

Pros:

I've been using LogicalDOC (PC and Synology NAS versions) for over 4 year now. Beeing able to find, share and print sensitive documents instead of leaving them in the office is priceless: saves a lot of time and there are very little (or none) security risks,

Cons:

The backup engine should have a user interface to be more user friendly and should be included for free in the software.

María Teresa
LogicalDOC in Spain
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

LogicalDOC

5.0 2 years ago

Comments: We have been using logicaldoc as a document manager for 8 years. All this time we have worked without problems. Plus, support is instantly active for any issues.

Pros:

It is easy to use software and you have very good version control

Cons:

Nothing, everything has good features, it is fast and intuitive for users

Elsa Pansilvania
PhD Student in Japan
Education Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

I have been using the software for more that

3.0 2 years ago

Pros:

Easy to use and create personalized searching system

Cons:

Is expensive, and difficult to create backup files and migrate the software.

ITAMAR
Ing. ELECTROMECANICO in Bolivia
Utilities, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

A GOOD TOOL

5.0 8 years ago

Comments: IT IS A PROGRAM THAT HAS HELPED ORGANIZE OUR MUCH AS ADMINISTRATIVE TECHNICAL INFORMATION
EASY ACCESS, AND VERY FLEXIBLE, ROBUST SOFTWARE LOOKS

Pros:

FLEXIBILITY TO SUIT YOUR NEEDS OUR

Cons:

NOTHING

Andy
Owner
Used the Software for: Not provided
Reviewer Source

Update support

4.0 10 years ago

Comments: I needed some assistance with a failed installation. The failure was, as it turns out not the fault of LogicalDoc, but due to the lack of error messages in the log I did not know what the real prblem was, only that the update did not work.
After sending in the logs from the failed install, I had a tech support representative from LogicalDoc loginto the server and go through some trouble shooting steps. It turns out part of the java installation was out of date. After a quick fix the install was able to be processed successfully.
I have been through 6 updates with the LogicalDoc product and all have been relativly painless. Drop in a .zip package to the updates folder, run a command from a command prompt and away you go. This could be made easier with an executable, but as it stands it's not too bad.
Tech support is knowledgeable, and quick.

Muhammad
Pakistan
Used the Software for: Not provided
Reviewer Source

Love this document management system

5.0 8 years ago

Comments: As a businessman I need to store all the data about my ideas and my laptop was not a great place to store it because space is a serious issue. I was unable to manage my documents. Sometimes, I deleted my important documents just to free some space and sometimes I didn't know the exact location of my documents. It takes the time to find the documents.
Then I started to use this document management software. Its user-friendly interface and attracting features made my life very easy. I don't need the laptop to access my documents. Whenever I need any document, I open my account and search the documents by their names and Logicaldoc DMS shows the requested results. That's why Logicaldoc is the best document management system in current times.

Michael
IT Analyst in US
Used the Software for: Not provided
Reviewer Source

Top Notch Document Management System

5.0 10 years ago

Comments: My company decided that we were going to start making all company documents digital and we needed an application to help us organize this move. After testing multiple vendors LogicalDOC was by far the best product for the price. The other vendors who had a comparable application wanted more than two times the cost of LogicalDOC per user license. MIM Software has been using LogicalDOC for three years now and we are very satisfied with the product and how it performs. There has been times when the software was not working properly, but the LogcalDOC support team is always quick to respond and come up with a solution. I would recommend LogicalDOC to other companies looking to move all their documents into a digital platform.

Peter
chief executive IT department
Used the Software for: Not provided
Reviewer Source

LogicalDOC 6.8

5.0 10 years ago

Comments: LogicalDOC EE conviced us with the simple handling of the user interface and the modern design. The continuous advancement of the development and the compliance of our security aspects finalized the profile of requirements. ROBEL greatly appreciates the ability to define workflows for the documents. In fact the number of documents held by the company is growing and it is necessary that LogicalDOC allows to define responsibilities and activities to be assigned to users in order to work collaboratively on documents. ROBEL is able to track exactly all the documents so they can reconstruct the activities carried out by a user on a document during its entire lifetime with LogicalDOC.

Carl
CEO in Haiti
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

LogicalDoc

4.0 2 years ago

Pros:

Functionality, ease of use, access control, API for interfacing with other software

Cons:

online help, some functionalities are not evident. An online help will facilitate the use

Maria
Spain
Used the Software for: Not provided
Reviewer Source

LogicalDOC is a wonderful program

5.0 10 years ago

Comments: The support of LogicalDOC is very serious, as well as very fast and efficient.
Also, they provide us with solutions for improve on the uso of LogicalDOC and getting the best performance.
LogicalDOC support is always available and you can speak them. When there are problems, they resolve it as rapidly as possible with the certainty of which already it doesn't return to happen. We are a company called COJALI S.L with LogicalDOC. We have many documents and LogicalDOC was the solution to manage them and archive them correctly.

Edward
COO in Ghana
Professional Training & Coaching, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

LogicalDOC Use in Archiving

4.0 2 years ago

Pros:

Ease of use and deployment was smooth and very on point

Cons:

The scanning ability needs some improvement