---
description: Compare the best AI IT Agents in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: AI IT Agents - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [AI IT Agents](https://www.capterra.ca/directory/34833/ai-it-agents/software)

# AI IT Agents

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> AI IT agents are autonomous AI agents that manage and optimize IT operations and support processes, deeply integrated with IT service management (ITSM) systems, knowledge bases, and workflows to autonomously resolve tickets, detect incidents, classify issues, and escalate complex problems to human IT staff while delivering specialized, high-quality IT support interactions.

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## Products

1. [Guru](https://www.capterra.ca/software/145390/guru) — 4.8/5 (640 reviews) — Cloud-based knowledge management platform that structures and verifies company knowledge, delivering cited answers to employee.
2. [Remote Monitoring and Management](https://www.capterra.ca/software/144309/atera) — 4.5/5 (461 reviews) — Cloud-based IT management platform combining RMM, PSA, helpdesk, patch management, remote access, and billing in one place.
3. [Hiver](https://www.capterra.ca/software/142975/hiver) — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
4. [LogicMonitor](https://www.capterra.ca/software/132892/logicmonitor) — 4.6/5 (119 reviews) — Cloud-based hybrid IT observability platform with full-stack monitoring across on-premises, cloud, and edge environments.
5. [LivePerson](https://www.capterra.ca/software/133021/conversational-cloud) — 4.3/5 (41 reviews) — Cloud-based conversational AI platform for managing customer interactions across web, mobile, SMS, WhatsApp, and voice via AI agents.
6. [Harmony](https://www.capterra.ca/software/1086559/Harmony) — 4.9/5 (33 reviews) — Enterprise Service Management That Runs Itself. Using AI agents that solve tickets and automate repetitive work.
7. [ElevenLabs](https://www.capterra.ca/software/1055543/elevenlabs) — 4.7/5 (25 reviews) — ElevenLabs is a platform that combines generative AI text-to-speech, voice cloning, dubbing, and voice changing all in one place.
8. [Leena AI Autonomous Agent](https://www.capterra.ca/software/187829/leena-ai) — 4.5/5 (13 reviews) — Cloud-based agentic AI platform with pre-built AI colleagues for HR, IT, Finance, and Procurement that automates multi-step workflows.
9. [Rezolve AI](https://www.capterra.ca/software/211890/rezolve-ai) — 4.8/5 (9 reviews) — Rezolve.ai is Agentic AI for IT, HR, and FinOps teams that automates support operations, resolves requests autonomously.
10. [Siit](https://www.capterra.ca/software/1043163/siit) — 5.0/5 (6 reviews) — Siit is the first dedicated internal help desk to deliver great employee service experience
11. [Quaeris](https://www.capterra.ca/software/1012383/quaeris) — 4.7/5 (3 reviews) — Quaeris offers AI driven insights and requires no constant build/maintenance of dashboards. Reduce TCO \& increase customer engagement\!
12. [Tikit by Cireson](https://www.capterra.ca/software/1029572/tikit) — 5.0/5 (3 reviews) — Tikit by Cireson is a powerful Microsoft 365 Service Desk built inside of Teams.
13. [Glean](https://www.capterra.ca/software/1031332/glean) — 4.7/5 (3 reviews) — Glean is an AI platform that connects to company data to help employees find information, create content, and automate tasks.
14. [Lyzr.ai](https://www.capterra.ca/software/1061941/lyzr-ai) — 4.7/5 (3 reviews) — Cloud-based or on-premises AI agent platform for building, deploying, and governing autonomous agents with compliance controls.
15. [Generative Studio X by OneReach.ai](https://www.capterra.ca/software/162057/onereach) — 4.0/5 (2 reviews) — Cloud-based agentic AI platform for governing, orchestrating, and scaling AI agents across departments, channels, and enterprise.
16. [Gfacility](https://www.capterra.ca/software/174067/gfacility) — 4.5/5 (2 reviews) — Gfacility is a modern IWMS solution that uses artificial intelligence to simplify \& automate the workplace.
17. [Automation Anywhere Aisera Solutions](https://www.capterra.ca/software/204926/ai-service-desk) — 4.5/5 (2 reviews) — Cloud-based and on-premises agentic AI platform automating IT, HR, finance, and customer service tasks via AI agents and workflows.
18. [ResolveIO](https://www.capterra.ca/software/214478/resolveio) — 5.0/5 (2 reviews) — Customizable web based operational platform to create POs, manage inventory, track shipments/equipment, invoices, reports, and more.
19. [Moveworks](https://www.capterra.ca/software/206137/moveworks-ai-platform) — 5.0/5 (1 reviews) — Moveworks is the generative conversational AI platform that unifies all enterprise systems.
20. [Atomicwork](https://www.capterra.ca/software/1069207/Atomicwork) — 4.0/5 (1 reviews) — AI workforce platform that deploys, governs, and scales AI coworkers across IT, HR, Finance, and Legal departments.
21. [Promethium](https://www.capterra.ca/software/199856/promethium) (0 reviews) — Promethium Data Fabric is a cloud-based data integration and analytics platform that enables organizations to build data products.
22. [Resolve](https://www.capterra.ca/software/1018634/resolve) (0 reviews) — Resolve powers the future of autonomous IT with AI-driven observability, virtual agents, automation, and orchestration.
23. [illumichat](https://www.capterra.ca/software/1060450/illumidesk) (0 reviews) — Cloud-based AI customer support tool for Shopify stores with product search, order tracking, cart management, and multi-channel.
24. [Stash](https://www.capterra.ca/software/1072454/Stash) (0 reviews) — Stash provides all the context for developers and AI agents.
25. [Flat Chat AI](https://www.capterra.ca/software/1073710/Flat-Chat-AI) (0 reviews) — Easy to use AI assistants for IT project managers, business analysts, product managers, change managers and more.

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## Related Categories

- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software)
- [Enterprise Search Software](https://www.capterra.ca/directory/31096/enterprise-search/software)
- [AI Agents for HR](https://www.capterra.ca/directory/34730/ai-agents-for-hr/software)
- [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software)

## Links

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AI agents can troubleshoot issues, fulfill requests, trigger approvals, search enterprise knowledge, and execute workflows across existing enterprise systems.\n\nThe solution integrates with platforms such as ServiceNow, Jira Service Management, Freshservice, Workday, SharePoint, Confluence, and Google Drive.\n\nCore capabilities include:\n\nAutonomous L1 and L2 support automation\nAI-powered enterprise search\nConversational workflow creation\nVoice-based AI support\nAI Ops automation\nNo-code AI agent deployment\nEnterprise compliance and governance","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db52ea41-5e66-4e70-b2de-67190230c246.png","url":"https://www.capterra.ca/software/211890/rezolve-ai","@type":"ListItem"},{"name":"Siit","position":10,"description":"Siit is a modern Service Desk that unifies internal data, streamlines processes, and turns operational efficiency into growth.\n\n\nIt empowers IT, HR & Operation teams to manage and resolve internal requests. 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Mine insights on what users are doing with their data, add relevant features & win","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de1ec9e7-a41f-4e33-ab5e-138cfff4e1df.png","url":"https://www.capterra.ca/software/1012383/quaeris","@type":"ListItem"},{"name":"Tikit by Cireson","position":12,"description":"Tikit by Cireson is our next-generation AI-powered Microsoft Service Desk, purpose-built for the evolving needs of our cloud-focused customers. 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Glean Protect ensures secure and compliant AI deployment across the organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a55aa105-7a69-4efa-b5a6-dcb6e7427730.jpeg","url":"https://www.capterra.ca/software/1031332/glean","@type":"ListItem"},{"name":"Lyzr.ai","position":14,"description":"Lyzr.ai is a cloud-based or on-premises AI agent platform that helps organizations build, deploy, and manage autonomous AI agents across business workflows. Teams use it to automate tasks, coordinate multi-agent pipelines, and maintain oversight through built-in compliance and safety controls.\n\nLyzr.ai includes tools for agent creation, workflow orchestration, monitoring, and governance. It supports integration with existing systems and offers both managed cloud and self-hosted deployment options, giving organizations control over their data and infrastructure.\n\nThe platform is best suited for mid-size to large enterprises in industries such as finance, healthcare, and technology, particularly teams looking to operationalize AI agents at scale while meeting internal or regulatory compliance requirements.","image":"https://images.g2crowd.com/uploads/product/image/160951e646d2b66809d0a022ae39d03d/lyzr-lyzr-ai.png","url":"https://www.capterra.ca/software/1061941/lyzr-ai","@type":"ListItem"},{"name":"Generative Studio X by OneReach.ai","position":15,"description":"","image":"https://images.g2crowd.com/uploads/product/image/4e78d85d46e26f68615946666192c33b/generative-studio-x-by-onereach-ai.png","url":"https://www.capterra.ca/software/162057/onereach","@type":"ListItem"},{"name":"Gfacility","position":16,"description":"Gfacility is a modern Integrated Workplace Management System (IWMS) that leverages artificial intelligence to streamline facility operations, enhance workplace experiences, and automate repetitive tasks across your organization. Designed for enterprises, municipalities, and service providers, Gfacility centralizes room bookings, service requests, asset tracking, and task management into one unified platform.\n\nThis cloud-based solution supports teams in managing both physical spaces and operational workflows, while ensuring compliance, reducing manual workloads, and improving service quality. Gfacility distinguishes itself by combining powerful configuration options with embedded AI - making it not just a management tool, but a smart workplace engine.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/179f6d01-ace9-4e99-9e50-c5801da4ce2d.jpeg","url":"https://www.capterra.ca/software/174067/gfacility","@type":"ListItem"},{"name":"Automation Anywhere Aisera Solutions","position":17,"description":"Aisera is a cloud-based and on-premises agentic AI platform that automates tasks, workflows, and decisions across IT, HR, finance, customer service, and operations. Businesses use it to resolve employee and customer requests without human intervention, reducing ticket volume and response times across departments.\n\nCore features include AI agents built with low-code tools, an enterprise AI copilot with federated search, AIOps for proactive incident detection and root-cause analysis, conversational AI with multi-intent handling, and integration with 100-plus enterprise apps including ServiceNow, Salesforce, Workday, and Zendesk. Support is available across web, mobile, email, SMS, voice, MS Teams, and Slack in over 100 languages.\n\nAisera is best suited for mid-market and large enterprises in financial services, healthcare, retail, telecom, media, and transportation, particularly IT, HR, finance, and customer service teams.","image":"https://images.g2crowd.com/uploads/product/image/3177cd3ace26c4e1fbf909d8b69b1fd3/automation-anywhere-aisera-solutions.png","url":"https://www.capterra.ca/software/204926/ai-service-desk","@type":"ListItem"},{"name":"ResolveIO","position":18,"description":"Fully customizable, lightning-fast, web based, operational platform hosted on AWS.  Helps businesses create POs (with approval limits), manufacture raw product into finished goods, ship material and generate all shipping paperwork, track jobs/equipment, create invoices/reports, track equipment live via GPS 3rd party integration, tie into ERP/Quickbooks, built in report-builder, dashboards, user control, automated reporting, text/email alerts, and much more!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7707bf1-c76c-4aa2-ba01-0f026b5a076d.png","url":"https://www.capterra.ca/software/214478/resolveio","@type":"ListItem"},{"name":"Moveworks","position":19,"description":"The Moveworks generative AI platform boosts employee productivity by surfacing information and automating tasks through natural language.\n\nMoveworks gives enterprises a conversational interface that works across every system — from Microsoft to Workday to Salesforce. Powered by GPT-class machine learning models, the Moveworks platform learns the unique language of your organization to solve thousands of use cases.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20c349e0-06e4-4849-8756-4b1217271d26.png","url":"https://www.capterra.ca/software/206137/moveworks-ai-platform","@type":"ListItem"},{"name":"Atomicwork","position":20,"description":"Atomicwork is the AI workforce platform for modern IT teams. It gives enterprises the infrastructure to deploy, govern, and scale AI coworkers alongside their human workforce across IT, HR, Finance, and Legal.\nAtomicwork is built with AI and data in the same system. AI coworkers don't just suggest they act by reading policies, understanding context, and resolving requests end-to-end.\nEvery AI coworker has a defined role, managed credentials, bounded access, a compute budget, and full audit trails — governed across identity, lifecycle, skills, performance, and change management from day one.\nPricing is available in usage-based and outcome-based models. Professional plan starts from $25,000/year. Business and Enterprise plans available for larger teams with flexible and custom pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/14fd8ebd-bda1-4654-b0df-d5c56793b5bd.png","url":"https://www.capterra.ca/software/1069207/Atomicwork","@type":"ListItem"},{"name":"Promethium","position":21,"description":"Promethium is a self-service analytics software that integrates, prepares, and serves trusted data to business users. It aims to optimize costs, accelerate time to insight, increase productivity, and simplify building data pipelines and products using its automated, AI-assisted platform. Promethium’s data solution provides data connectivity, preparation, governance, and discovery capabilities within one intuitive interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bebffee0-2ece-491f-821b-ba2e3c9169c1.jpeg","url":"https://www.capterra.ca/software/199856/promethium","@type":"ListItem"},{"name":"Resolve","position":22,"description":"Resolve is a unified AI platform that combines observability, virtual agents, no-code workflow creation, and enterprise orchestration to transform IT operations. It ingests signals from across your environment, correlates data, and triggers automated responses to resolve issues before they impact users. Virtual agents like RITA handle high-volume service desk requests in real time, while Jarvis enables teams to build workflows using natural language. With scalable orchestration, intelligent automation, 5,000+ prebuilt workflows and native integrations, Resolve helps IT teams reduce ticket volume, accelerate resolution, and improve service delivery without adding operational overhead.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f7feca0-344b-4279-a7d3-f7ba1dbb8d0f.png","url":"https://www.capterra.ca/software/1018634/resolve","@type":"ListItem"},{"name":"illumichat","position":23,"description":"illumichat is a cloud-based AI customer support agent built for Shopify stores. It installs from the Shopify App Store in one click, automatically syncing product catalog and order data to deploy a ready-to-use support agent across all connected channels with no coding required.\n\nBusinesses use illumichat to handle common customer inquiries such as order tracking, product search, and cart updates across website chat, Instagram DMs, Facebook Messenger, and SMS. The AI agent is trained on store-specific documents, website content, and product data to reflect each brand's voice and policies.\n\nCore features include multi-channel messaging, knowledge base training, support ticket creation with SLA tracking, human handoff for complex issues, and integrations with HubSpot, Jira, and OneDrive. Flat-rate pricing with no per-ticket fees and a free tier are available.","image":"https://images.g2crowd.com/uploads/product/image/864fa628b0b1209a41b37ba982e9711d/illumichat.png","url":"https://www.capterra.ca/software/1060450/illumidesk","@type":"ListItem"},{"name":"Stash","position":24,"description":"Stash is a developer tool that unifies technical data sources to give developers and their AI agents the full context they need to resolve issues faster. Instead of wasting time switching between Jira, GitHub, Confluence, and other tools, Stash automatically brings together relevant code, documentation, past tickets, and the right teammates.\n\nTeams use Stash to speed up issue resolution, improve onboarding, and reduce interruptions in large or legacy codebases. When a developer gets a new task, Stash instantly surfaces related tickets, key code files, technical docs, and internal experts - so they can start solving, not searching.\n\nBy removing the friction of hunting for answers, Stash frees developers to focus on building and shipping high‑quality software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b25d078-5151-4ae7-89f6-e8e7a7684e9d.jpeg","url":"https://www.capterra.ca/software/1072454/Stash","@type":"ListItem"},{"name":"Flat Chat AI","position":25,"description":"Flat Chat AI Assistants are designed to make AI adoption easy for IT project teams.  Streamline workflow and automate time-consuming tasks for project managers, business analysts, product managers, change managers, and more.\n\nThe intuitive AI assistants are designed to enhance productivity without any prior experience or training in AI from users. This makes Flat Chat AI an ideal choice for organizations looking to quickly implement AI solutions across a large team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/95ace660-8e78-4c6b-af6d-f1e9e00139dd.png","url":"https://www.capterra.ca/software/1073710/Flat-Chat-AI","@type":"ListItem"}],"numberOfItems":25}
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