---
description: Discover and compare Free Conversation Intelligence Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Conversation Intelligence - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Free Conversation Intelligence](https://www.capterra.ca/directory/34395/conversation-intelligence/software)

# Conversation Intelligence

Canonical: https://www.capterra.ca/directory/34395/conversation-intelligence/software

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/directory/34395/conversation-intelligence/pricing/free/software?page=2)

> Conversation Intelligence software helps sales teams and call centers transcribe calls to text, identify key moments, and generate actionable insights for further analysis. This type of software can also be used to coach new hires and determine the team's performance in managing customer queries.

-----

## Products

1. [Fathom](https://www.capterra.ca/software/1037530/fathom) — 5.0/5 (809 reviews) — Fathom is the \#1-rated AI meeting partner: bot or bot-free capture, AI summaries, CRM sync, and searchable meeting history.
2. [HubSpot Sales Hub](https://www.capterra.ca/software/140219/hubspot-saleshub) — 4.5/5 (506 reviews) — Cloud-based sales platform that helps teams manage leads, automate outreach, track deals, generate quotes, and report on performance.
3. [Apollo.io](https://www.capterra.ca/software/158696/apollo) — 4.5/5 (398 reviews) — Cloud-based B2B sales platform combining contact database, multi-channel outreach, built-in dialer, lead enrichment, and workflow.
4. [Ebsta](https://www.capterra.ca/software/159162/ebsta) — 4.8/5 (104 reviews) — Ebsta guides reps to more effective pipeline reviews, forecast calls, and sales processes.
5. [Otter.ai](https://www.capterra.ca/software/202799/otter) — 4.4/5 (103 reviews) — Cloud-based meeting assistant that records, transcribes, and summarizes conversations with action item extraction and speaker.
6. [Scratchpad](https://www.capterra.ca/software/1012017/scratchpad) — 4.9/5 (96 reviews) — Cloud-based AI workspace for sales teams that automates CRM updates, enforces sales methodologies, and provides pipeline visibility.
7. [CogniAIX](https://www.capterra.ca/software/1086747/CogniAIX) — 4.6/5 (33 reviews) — Productivity tool that helps businesses capture conversations, extract decisions, and turn them into trackable tasks automatically.
8. [Nimbata](https://www.capterra.ca/software/163493/nimbata) — 4.8/5 (28 reviews) — Track offline conversions like phone calls and forms and push lead data to your marketing and sales stack.
9. [QEval](https://www.capterra.ca/software/182454/qevalpro) — 4.0/5 (20 reviews) — Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center.
10. [Laxis](https://www.capterra.ca/software/1021100/laxis) — 4.3/5 (20 reviews) — Cloud-based AI meeting assistant that records, transcribes, and summarizes meetings on Zoom, Meet, and Teams with voice recognition.
11. [Demodesk Coaching & AI](https://www.capterra.ca/software/1064100/demodesk-coaching-ai) — 4.9/5 (17 reviews) — Cloud-based sales coaching platform that records, transcribes, and analyzes calls, with automated feedback, CRM sync, and team.
12. [Eric.ai](https://www.capterra.ca/software/1072597/Eric-ai) — 4.9/5 (15 reviews) — Easy-to-use meeting note-taking tool that helps you create AI meeting notes through transcription, summaries, and action items.
13. [Jiminny](https://www.capterra.ca/software/180829/jiminny) — 4.2/5 (13 reviews) — Cloud-based conversation intelligence tool that helps sales teams record, transcribe, analyze calls, and surface coaching insights.
14. [Pronnel](https://www.capterra.ca/software/1046184/pronnel) — 4.8/5 (12 reviews) — Pronnel is a cloud-based productivity solution providing task management, timesheet management and more.
15. [MeetGeek](https://www.capterra.ca/software/1034933/meetgeek) — 4.5/5 (11 reviews) — MeetGeek is an AI meeting assistant that automatically video records, transcribes, summarizes, \& provides key points from each meeting.
16. [Postscript](https://www.capterra.ca/software/199013/postscript) — 4.7/5 (10 reviews) — Cloud-based SMS marketing platform for Shopify stores with campaign sending, automation flows, subscriber segmentation, and analytics.
17. [Salesteq](https://www.capterra.ca/software/1072591/Salesteq) — 5.0/5 (6 reviews) — Salesteq is an AI-powered sales software that provides contact management, automation, and insights to boost sales team productivity.
18. [Meetric](https://www.capterra.ca/software/207958/meetric) — 5.0/5 (5 reviews) — Easily record, share and search the tasks/actions decided in meetings and auto follow-up with participants to make sure they get done.
19. [Spiky.ai](https://www.capterra.ca/software/1043699/spiky-ai) — 5.0/5 (4 reviews) — Spiky is a revolutionary AI-powered platform transforming sales meetings and elevating revenue growth.
20. [MaestroQA](https://www.capterra.ca/software/172800/maestroqa) — 5.0/5 (3 reviews) — Cloud-based contact center QA platform that scores all customer interactions and supports agent coaching and compliance.
21. [Fullview](https://www.capterra.ca/software/1026502/fullview) — 5.0/5 (3 reviews) — Fullview gives B2B SaaS support teams session replay and in-app cobrowsing, so they can see what users did and fix it live
22. [SalesCaptain](https://www.capterra.ca/software/1077908/Salescaptain) — 4.3/5 (3 reviews) — SalesCaptain unifies calls, texts, and social chat, and offers a no-code AI agent builder to automate and streamline communication.
23. [AgentX](https://www.capterra.ca/software/1064324/agentx) — 1.0/5 (1 reviews) — Free and no-code AI chatbot build platform for businesses
24. [Nonverbia](https://www.capterra.ca/software/1079090/Nonverbia) — 5.0/5 (1 reviews) — Cloud-based conversation intelligence tool for video sales calls with buying signal detection, deal risk alerts, and buyer engagement.
25. [Grain](https://www.capterra.ca/software/1038225/grain) — 5.0/5 (1 reviews) — Cloud-based AI meeting recorder that transcribes, summarizes, and generates notes, action items, follow-up emails, and CRM updates.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/directory/34395/conversation-intelligence/pricing/free/software?page=2)

## Related Categories

- [Sales Coaching Software](https://www.capterra.ca/directory/31333/sales-coaching/software)
- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [AI Meeting Assistants](https://www.capterra.ca/directory/34861/ai-meeting-assistants/software)
- [Sales Forecasting Software](https://www.capterra.ca/directory/30930/sales-forecasting/software)
- [Inside Sales Software](https://www.capterra.ca/directory/30680/inside-sales/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/34395/conversation-intelligence/software)
- [All Categories](https://www.capterra.ca/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Capterra Canada","url":"https://www.capterra.ca/","@id":"https://www.capterra.ca/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Conversation Intelligence","description":"Discover and compare Free Conversation Intelligence Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.ca/directory/34395/conversation-intelligence/pricing/free/software","about":{"@id":"https://www.capterra.ca/directory/34395/conversation-intelligence/pricing/free/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ca/directory/34395/conversation-intelligence/pricing/free/software#breadcrumblist"},"@id":"https://www.capterra.ca/directory/34395/conversation-intelligence/pricing/free/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.ca/directory/34395/conversation-intelligence/pricing/free/software#itemlist"},"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"@id":"https://www.capterra.ca/directory/34395/conversation-intelligence/pricing/free/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free Conversation Intelligence","position":2,"item":"https://www.capterra.ca/directory/34395/conversation-intelligence/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Free Conversation Intelligence - Capterra Canada 2026","@context":"https://schema.org","@id":"https://www.capterra.ca/directory/34395/conversation-intelligence/pricing/free/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Fathom","position":1,"description":"Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman.\n\nMeeting Capture: Bot-based or fully Bot-Free capture across Zoom, Google Meet, and Microsoft Teams, with support for multiple languages. Bot-free available on Mac now; Windows coming soon.\nMobile: iOS app\nAI Summaries: Action items, follow-up email drafts, and 17+ summary templates.\nCRM Sync: Summaries and notes sync automatically to HubSpot, Salesforce, and Close, with integrations for Slack, Notion, Asana, and Zapier.\nMeeting Intelligence: Ask Fathom surfaces answers across your entire meeting history, Trackers proactively alert you when topics you care about come up, and AI Scorecards help you assess call quality. Fathom's MCP integration connects that same knowledge to Claude and ChatGPT.\n\nOutcome: Teams cut post-meeting admin work and turn every conversation into a searchable, connected knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/dee726cf705bf25cd1cc3b1ff354c90c/fathom-video.png","url":"https://www.capterra.ca/software/1037530/fathom","@type":"ListItem"},{"name":"HubSpot Sales Hub","position":2,"description":"HubSpot Sales Hub is a cloud-based sales platform that supports the full sales cycle, from prospecting and lead management to closing deals and reporting on results. Sales teams use it to organize contacts, automate follow-up emails, and track every interaction with prospects in one place.\n\nHubSpot Sales Hub includes tools for pipeline management, meeting scheduling, quote generation, and sales forecasting. Built-in reporting gives managers visibility into team activity and deal progress without needing separate tools.\n\nThe platform suits small to midsize businesses as well as larger sales teams looking to centralize their sales process. It integrates with common business tools and scales as teams grow.","image":"https://images.g2crowd.com/uploads/product/image/92f791c125019514c13f2138425a640b/hubspot-sales-hub.png","url":"https://www.capterra.ca/software/140219/hubspot-saleshub","@type":"ListItem"},{"name":"Apollo.io","position":3,"description":"Apollo.io is a cloud-based B2B sales and go-to-market platform that combines sales intelligence and sales engagement in one system. It gives teams access to a database of 240M+ contacts and 30M+ companies, with 65+ filters for targeting by job title, industry, location, company size, and buyer intent signals.\n\nBusinesses use Apollo.io to build prospect lists, run multi-step outreach across email, phone, and LinkedIn, and automate follow-up workflows. Built-in Power and Parallel Dialers support high-volume calling, while inbound lead routing, CRM enrichment, and website visitor tracking help teams manage the full pipeline. It connects with 200+ apps including Salesforce, HubSpot, and LinkedIn.\n\nApollo.io suits startups, SMBs, and enterprise teams alike. It is used by SDRs, account executives, marketers, founders, and revenue operations professionals across technology, fintech, legal technology, and other B2B industries.","image":"https://images.g2crowd.com/uploads/product/image/99c4bd25dc044ae603ad32e419e76983/apollo-io.png","url":"https://www.capterra.ca/software/158696/apollo","@type":"ListItem"},{"name":"Ebsta","position":4,"description":"69% of salespeople are failing to hit quota. It's not sustainable.\n\nIf you do as you always have done, you are doomed to repeat the same mistakes.\n\nEbsta guides reps to more effective pipeline reviews, forecast calls, and sales processes. Over 500+ customers trust Ebsta to improve the effectiveness of their sales teams. Ebsta adapts to the sales team's methodology, sales process, and objectives to support teams with effective decision making at every stage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c75d2e6-1ec1-4177-a870-7e59d4e2113c.png","url":"https://www.capterra.ca/software/159162/ebsta","@type":"ListItem"},{"name":"Otter.ai","position":5,"description":"Otter.ai is a cloud-based meeting assistant that automatically records, transcribes, and summarizes voice conversations in real time. Teams use it to capture notes during meetings, interviews, and lectures without manual note-taking.\n\nThe platform generates meeting summaries, pulls out action items, and identifies individual speakers throughout a conversation. Users can search transcripts, add comments, and share notes with teammates directly from the app.\n\nOtter.ai integrates with video conferencing tools such as Zoom, Google Meet, and Microsoft Teams, joining meetings automatically to capture content. Transcripts and summaries are stored in a searchable library for later reference.\n\nOtter.ai is best suited for small to midsize businesses, remote teams, sales professionals, and educators who need a reliable way to document spoken conversations and follow up on key decisions.","image":"https://images.g2crowd.com/uploads/product/image/3b3cfbb190f3a7dba5553b67fc3f3ed7/otter-ai.png","url":"https://www.capterra.ca/software/202799/otter","@type":"ListItem"},{"name":"Scratchpad","position":6,"description":"Scratchpad is a cloud-based workspace for sales teams that connects to Salesforce to automate CRM data entry, enforce sales methodologies, and give leaders real-time pipeline visibility. It works directly in the browser alongside existing tools like Zoom, Gmail, Slack, and Outlook.\n\nSales reps use Scratchpad to take notes, update deals, and manage tasks in one place, with all changes syncing automatically to Salesforce. After calls and emails, AI agents fill in CRM fields, draft follow-up emails, and generate call summaries and handoff documents, reducing time spent on administrative work.\n\nSales leaders get a spreadsheet-style pipeline view, Kanban boards, forecast analytics, and CRM hygiene scoring to monitor deal health and team process adherence without manual audits.\n\nScratchpad is best suited for account executives, SDRs, sales leaders, and RevOps teams at B2B companies of all sizes, from startups to enterprise, across technology, fintech, logistics, and enterprise software.","image":"https://images.g2crowd.com/uploads/product/image/8fc1282dc194419a64bf2a2abae83ce2/scratchpad.png","url":"https://www.capterra.ca/software/1012017/scratchpad","@type":"ListItem"},{"name":"CogniAIX","position":7,"description":"CogniAIX is an AI productivity tool that transforms conversations into actionable tasks. The solution captures audio from team meetings, client calls, or voice notes, transcribing in real time while analyzing content to extract decisions and agreed actions. The platform uses AI to identify key decisions, commitments, and action items, then automatically generates structured, assignable tasks.\n\nTasks are created with assigned owners and due dates. The software turns dialogue into a trackable workflow. It organizes ideas and action items into a structured system, eliminating the manual effort of task creation and follow-ups. CogniAIX transitions conversations to completion, offering visibility into discussions and decisions while keeping everyone accountable with automated tracking and reminders. The platform makes the output of any conversation an actionable outcome.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eaaf63c2-be45-4d54-86fe-55b65c800e80.png","url":"https://www.capterra.ca/software/1086747/CogniAIX","@type":"ListItem"},{"name":"Nimbata","position":8,"description":"Nimbata is a call tracking and conversation analytics platform that helps agencies, multi-location businesses, and marketing teams connect marketing to revenue. Serving more than 7,000 brands and agencies worldwide, Nimbata uses Dynamic Number Insertion (DNI) to attribute every phone call and web form submission to the exact source, medium, campaign, ad, keyword, and landing page that drove it.\n\nBeyond basic tracking, Nimbata automatically transcribes, summarizes, and scores conversations, revealing caller intent and lead quality without manual review. By pushing this data instantly into Google Ads, GA4, and leading CRMs, you get a complete view of your revenue funnel. As the only platform charging per answered call, not per minute, Nimbata delivers transparent, predictable pricing to help you scale profitably.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/07a0c69c-ec2e-4de5-a660-7b55437d4a7b.png","url":"https://www.capterra.ca/software/163493/nimbata","@type":"ListItem"},{"name":"QEval","position":9,"description":"QEval is Etechs SaaS-based quality monitoring platform, focusing Operations, and strategic solution designed for contact centers. It accomplishes stringent demands of quality, customer experience, and compliance. QEval with Etech as your partner helps in identifying opportunities and actions to improve the processes, sales conversion, and customer satisfaction.","image":"https://images.g2crowd.com/uploads/product/image/4550b3822267a29ed89deff6d425aaf1/qeval.png","url":"https://www.capterra.ca/software/182454/qevalpro","@type":"ListItem"},{"name":"Laxis","position":10,"description":"Laxis is a cloud-based meeting assistant that records and transcribes conversations on Zoom, Google Meet, and Microsoft Teams. It generates automatic summaries, action items, and follow-up emails after each call, reducing the time spent on manual note-taking.\n\nBusinesses use Laxis to capture client conversations, track commitments, and sync meeting data directly into CRM platforms such as Salesforce and HubSpot. Sales, marketing, and customer success teams rely on it to keep records accurate and up to date.\n\nLaxis is best suited for small to midsize businesses in sales, consulting, and professional services where client communication is frequent and documentation is critical.","image":"https://images.g2crowd.com/uploads/product/image/eaf799cf237649392ec0b24e2b740f89/laxis.png","url":"https://www.capterra.ca/software/1021100/laxis","@type":"ListItem"},{"name":"Demodesk Coaching & AI","position":11,"description":"Demodesk Coaching & AI is a cloud-based conversation intelligence and sales coaching platform that records, transcribes, and analyzes sales calls. Teams use it to review meetings, track talk patterns, and identify coaching opportunities across their sales organization.\n\nDemodesk Coaching & AI helps managers give structured feedback through scorecards, call libraries, and automated meeting summaries. It surfaces trends in rep performance and highlights areas for improvement without requiring manual note-taking or call review from scratch.\n\nCore features include AI-generated call summaries, CRM auto-sync, keyword tracking, and customizable coaching scorecards. The platform integrates with common sales and CRM tools to keep data centralized.\n\nIt is best suited for sales teams and revenue organizations in small to midsize businesses looking to improve rep performance and standardize coaching practices.","image":"https://images.g2crowd.com/uploads/product/image/e6cf3277e0e0fc6b4990123ff930c58a/demodesk-coaching-ai.png","url":"https://www.capterra.ca/software/1064100/demodesk-coaching-ai","@type":"ListItem"},{"name":"Eric.ai","position":12,"description":"Never take meeting notes again!\n\nEric.ai is your free AI meeting assistant that automates meeting notes, meeting recordings, meeting actions (and more). \n\nIt's easy-to-use and works seamlessly with Microsoft Teams, Google Meet and Zoom.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d9b58ad0-ea8f-4e30-a778-ec2a1c2d5e3c.jpeg","url":"https://www.capterra.ca/software/1072597/Eric-ai","@type":"ListItem"},{"name":"Jiminny","position":13,"description":"Jiminny is a cloud-based conversation and revenue intelligence platform that records, transcribes, and summarizes sales calls, emails, and video meetings automatically. It syncs activity data directly to CRM systems like Salesforce and HubSpot, keeping records accurate without manual data entry.\n\nSales teams use Jiminny to track deal health, spot pipeline risks early, and access coaching insights based on real customer conversations. Managers can score calls, build best-practice libraries, and deliver feedback to reps at scale. Reps can review their own calls and self-coach using conversation analytics.\n\nCore features include automated meeting summaries, deal risk alerts, competitive intelligence tracking, performance scorecards, and an AI assistant for querying call and deal data. The platform supports 60+ languages and holds SOC 2 Type II, GDPR, CCPA, and HIPAA certifications.","image":"https://images.g2crowd.com/uploads/product/image/5e77bb7420ba3802eae7368614d65121/jiminny.png","url":"https://www.capterra.ca/software/180829/jiminny","@type":"ListItem"},{"name":"Pronnel","position":14,"description":"Pronnel is a domain agnostic SaaS Work Management solution. Clients have built their CRM, Tech Development (AGILE), Recruitment Pipelines, HR Processes, Logistics, Event Management, Lead Management Systems, Performance Marketing, Event Management, as a tool to support ISO Implementation and Audits, CAPI systems in Market research, Movie Production Management, Facility Management Systems and even Construction Services.\n\nFeatures include Kanban, Grid View, Document Repository, Email/ WhatsApp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4288b26-8b90-4079-b10e-261ef0c5e656.jpeg","url":"https://www.capterra.ca/software/1046184/pronnel","@type":"ListItem"},{"name":"MeetGeek","position":15,"description":"MeetGeek is an AI meeting assistant that automatically video records, transcribes, summarizes, and provides the key points from every meeting.\n\nAutomatic note-taking keeps you focused on the conversation while it writes down all the important details for you.\n\nNow it’s easy to share customer feedback, requirements, or important updates with your team. They can easily stay in the loop and share knowledge while having fewer meetings.\n\nUsing conversation analytics and tailored tips, you can finally understand where your meetings suffer and take action to improve them over time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/74085099-4851-4891-b953-2604575f04cb.webp","url":"https://www.capterra.ca/software/1034933/meetgeek","@type":"ListItem"},{"name":"Postscript","position":16,"description":"Postscript is a cloud-based SMS marketing and sales platform built exclusively for Shopify brands. It helps ecommerce businesses grow their subscriber lists, send targeted campaigns, and automate customer communications over SMS, MMS, and RCS channels.\n\nBusinesses use Postscript to build automated message flows for events like abandoned carts, post-purchase follow-ups, and back-in-stock alerts. A drag-and-drop Flow Builder supports over 65 trigger events, and segmentation tools with more than 45 filters let teams target subscribers based on Shopify data, purchase behavior, and more.\n\nCore features include list growth tools such as popups, embedded forms, and landing pages; a CashBack subscriber incentive tool; two-way messaging with topic and sentiment filtering; RCS messaging with rich cards and product links; centralized offer management; and built-in TCPA compliance safeguards.","image":"https://images.g2crowd.com/uploads/product/image/bb00d7c5f52d485d8d95648c96180775/postscript.jpg","url":"https://www.capterra.ca/software/199013/postscript","@type":"ListItem"},{"name":"Salesteq","position":17,"description":"Salesteq is a sales platform that leverages AI and automation to boost sales team productivity and drive revenue growth. The software provides a powerful contact management hub, intelligent insights through AI analysis of data, and seamless Google integration to equip teams with collaborative tools to execute sales strategies and accelerate deal cycles. Key features include lead prioritization, workflow automation, centralized tracking of customer interactions, data-driven forecasting, and a virtual sales assistant called Wingman that handles repetitive tasks to allow reps to focus on selling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c96aaace-6b06-4f59-bd4f-559352d2a92b.jpeg","url":"https://www.capterra.ca/software/1072591/Salesteq","@type":"ListItem"},{"name":"Meetric","position":18,"description":"Meetric is a tool to record, share and search any new tasks & actions decided in meetings and automatically follow-up with participants to make sure they get done in time. It links the actions with the events in your calendar and syncs them to your favourite productivity and collaboration tools.\n\nMeetric effectively becomes the missing link between your meetings, your tasks and the different teams you work with.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfd5c56a-2e3b-47a7-a76d-fbdaede14441.png","url":"https://www.capterra.ca/software/207958/meetric","@type":"ListItem"},{"name":"Spiky.ai","position":19,"description":"Spiky is an AI conversation intelligence and real-time sales coaching platform for revenue teams. It automatically records and transcribes meetings on Zoom, Microsoft Teams, and Google Meet, then analyzes what was said, how it was said, and how it was received, combining language, tone, and engagement signals. After each call, Spiky delivers AI summaries, action items, sentiment, and talk-to-listen analytics, plus an AI assistant you can ask about any meeting. During calls, the Whisper desktop app surfaces live battlecards, objection prompts, and playbook reminders. Spiky identifies the winning plays behind closed deals and turns them into live coaching for the whole team. It auto-fills CRM fields, drafts follow-up emails, and syncs insights to HubSpot, Salesforce, and Zoho. Built for sales, customer success, and RevOps teams, Spiky is SOC 2 Type II and ISO 27001 certified and offers a free plan.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e24f38-bda2-4620-b514-ad46a66a0dbd.png","url":"https://www.capterra.ca/software/1043699/spiky-ai","@type":"ListItem"},{"name":"MaestroQA","position":20,"description":"MaestroQA is a cloud-based quality assurance and conversation analytics platform built for contact centers. It analyzes every customer interaction across calls, chats, emails, bots, and surveys to surface quality, compliance, and performance insights across support, sales, and operations teams.\n\nTeams use MaestroQA to automate ticket scoring, flag compliance risks, identify coaching opportunities, and track agent performance. Customizable scorecards and dashboards give managers a full view of team quality, while coaching workflows tie feedback directly to real conversation examples and measurable outcomes.\n\nCore features include automated QA scoring, an AI metrics platform, conversation analytics with data export to tools like Snowflake, screen capture for desktop activity review, root cause analysis, and calibration tools to align human and automated grading.","image":"https://images.g2crowd.com/uploads/product/image/5262ff93769d101bb9d1152c5e624139/maestroqa.png","url":"https://www.capterra.ca/software/172800/maestroqa","@type":"ListItem"},{"name":"Fullview","position":21,"description":"Fullview is a customer support platform for B2B SaaS companies that lets support and success teams see exactly what users are doing — and fix problems inside the product with them. \n\nSession replay records every user session, so agents can watch what happened before a ticket was filed, with console logs, network errors and device data attached. \n\nCobrowsing lets agents start a live, no-download screen share directly inside your web app, take control of the cursor with permission, and walk users through complex flows in real time. It all runs from the tools teams already use: Fullview integrates with Intercom and Zendesk so replays and cobrowsing sit next to the conversation, with no context switching. Installation is a single JavaScript snippet, and privacy controls mask sensitive fields by default. \n\nTeams use Fullview to cut resolution time, kill the \"can you send a screenshot?\" back-and-forth, and onboard new users faster.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6473e863-b377-4774-b99e-8287283cfc06.png","url":"https://www.capterra.ca/software/1026502/fullview","@type":"ListItem"},{"name":"SalesCaptain","position":22,"description":"SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise.\n\nSalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform.\n\nBuild drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d33a8a5d-5b13-4349-9636-97692615b65e.png","url":"https://www.capterra.ca/software/1077908/Salescaptain","@type":"ListItem"},{"name":"AgentX","position":23,"description":"AgentX allows businesses to \n\n(1) build and publish your own GPT with no-code; \n(2) deploy your GPT for lead generation, customer service, marketing, internal knowledge base, and more; and \n(3) provide a full AI tools suit for internal use ChatGPT 4, Gemini, Claude 3, AI image generation, AI video generation. \n\n\nKey Features: \n(1) Precise Response: RAG powered response with no hallucination; \n(2) Intention Detection: Set triggers based on detecting user’s intention; \n(3) Lead Generation and Conversion: Capture leads and get notified in email \n(4) Multi-model: Pick your favorite AI model such GPT4, Gemini, Claude 3, or Image generation \n(5) Knowledge: Extensive embedding knowledge base from the web or documents of your choice \n(6) Deployment and Integration: Deploy your agent to website, Discord, Agent Space, and other chat Apps","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/332eab06-fa7e-4a9a-a59e-5f37780db4bb.jpeg","url":"https://www.capterra.ca/software/1064324/agentx","@type":"ListItem"},{"name":"Nonverbia","position":24,"description":"Nonverbia is a cloud-based conversation intelligence platform built for video sales calls. It analyzes call transcripts, voice tone, and video engagement signals to surface buying signals, deal risks, and a buyer-readiness score after every call.\n\nSales reps use it to reduce admin work. An AI assistant named Stella generates pre-call briefs, post-call meeting notes, follow-up email drafts in the rep's voice, CRM field updates, and next-step suggestions automatically after each call. Outputs are pushed to Slack, Gmail, Outlook, and calendar tools.\n\nSales managers get a Revenue Intelligence dashboard and private, evidence-based coaching feedback tied to specific call moments, without manually reviewing every recording. Call data can also be queried in plain language through connections to Claude, ChatGPT, and Gemini.\n\nNonverbia works with Zoom, Google Meet, and Microsoft Teams, and supports in-person meetings.","image":"https://images.g2crowd.com/uploads/product/image/26501d068eaab78cbd2aa73f4e62e49e/nonverbia.png","url":"https://www.capterra.ca/software/1079090/Nonverbia","@type":"ListItem"},{"name":"Grain","position":25,"description":"Grain is a cloud-based AI notetaker and conversation intelligence platform that records, transcribes, and summarizes meetings. It works via a bot that joins video calls on Zoom, Google Meet, Webex, and Microsoft Teams, or through a desktop app that captures audio locally without a bot.\n\nTeams use Grain to stay present in meetings while the platform handles notes, action items, follow-up email drafts, and CRM updates automatically. Recordings and transcripts are searchable and shareable across the organization, not just with customer-facing staff.\n\nCore features include customizable notes templates, deal analysis, coaching scorecards, topic tracking, sentiment analysis, clip creation, and CRM sync with HubSpot and Salesforce. A free plan is available, with paid plans starting at $19 per seat per month.","image":"https://images.g2crowd.com/uploads/product/image/ef6fd3f724dbd2a2c06412f214d500ed/grain.png","url":"https://www.capterra.ca/software/1038225/grain","@type":"ListItem"}],"numberOfItems":25}
</script>