---
description: Discover and compare Free Customer Retention Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Customer Retention Software - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Free Customer Retention Software](https://www.capterra.ca/directory/34255/customer-retention/software)

# Customer Retention Software

Canonical: https://www.capterra.ca/directory/34255/customer-retention/software

> Customer Retention Software helps companies analyze customer journeys, track engagement metrics and satisfaction to improve their customer retention.

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## Products

1. [Hotjar](https://www.capterra.ca/software/163516/hotjar) — 4.6/5 (545 reviews) — Hotjar is website analytics software that provides heatmaps, recordings, surveys, and tools to understand and optimize websites.
2. [XM for Customer Experience](https://www.capterra.ca/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
3. [MoEngage](https://www.capterra.ca/software/164687/sherpa) — 4.3/5 (58 reviews) — MoEngage is an insights-led customer engagement platform that empowers marketers and product owners with AI-driven insights.
4. [Screeb](https://www.capterra.ca/software/1021951/screeb) — 4.5/5 (42 reviews) — We help companies to understand, ask, engage and guide their users, all in one place.
5. [Stamp Me](https://www.capterra.ca/software/131810/stamp-me) — 5.0/5 (24 reviews) — Stamp Me is the digital stamp card platform used by small \& medium sized businesses to increase customer retention \& loyalty.
6. [Pushwoosh](https://www.capterra.ca/software/163449/pushwoosh) — 4.4/5 (21 reviews) — Boost customer retention with personalized engagement powered by Pushwoosh.
7. [Revinova](https://www.capterra.ca/software/136485/revinova) — 4.6/5 (14 reviews) — Revinova is an AI-powered Clinical Trial Enablement Platform that uses Agentic AI to improve patient engagement, site readiness, protoc
8. [CausalFunnel](https://www.capterra.ca/software/1062383/causalfunnel) — 5.0/5 (12 reviews) — CausalFunnel increases site conversion by custom AI models such as personas and AI shop assistants.
9. [STAMP](https://www.capterra.ca/software/172472/stamp) — 4.9/5 (8 reviews) — STAMP is a B2B Retention Automation Platform that determines how well you are delivering on the needs of your most important customers.
10. [Stames](https://www.capterra.ca/software/211503/stames) — 4.8/5 (5 reviews) — Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels \& apps.
11. [Corelation](https://www.capterra.ca/software/1052352/corelation) — 4.8/5 (4 reviews) — Corelation Software makes it easy to spot and initiate customer retaining actions and lower employee turnover. Relations that matter.
12. [Churn Solution](https://www.capterra.ca/software/1062096/churn-solution) — 5.0/5 (3 reviews) — Churn Solution is a retention platform designed to help subscription businesses reduce customer cancellations and recover lost revenue.
13. [Eclipse AI](https://www.capterra.ca/software/1033058/eclipse-ai) — 4.0/5 (2 reviews) — Cloud-based voice-of-customer platform that aggregates omnichannel feedback, runs sentiment analysis, and delivers actionable insights.
14. [Churn Assassin](https://www.capterra.ca/software/1072127/Churn-Assassin) — 4.5/5 (2 reviews) — Churn Assassin offers 90% of what you need at 10% the cost. Powerful, yet simple customer success and customer health monitoring.
15. [Fideliya Pass](https://www.capterra.ca/software/1100797/Fideliya-Pass) — 5.0/5 (2 reviews) — Wallet-native loyalty for small businesses: stamps, points, gift cards and referrals in Apple and Google Wallet, no app.
16. [ChurnIQ](https://www.capterra.ca/software/200145/churniq) (0 reviews) — ChurnIQ - Out of the box subscriber insights \& segmentation for retention strategies.
17. [IrisAgent](https://www.capterra.ca/software/1030936/irisagent) (0 reviews) — AI for every customer conversation, grounded in your truth. Resolve 50%+ of tickets across chat, email, and voice.
18. [SuccessBoard](https://www.capterra.ca/software/1059541/successboard) (0 reviews) — Maximize Customer Retention, Satisfaction and Growth using Automation, AI and Single Source of Truth
19. [Subscription Retention Tool Set](https://www.capterra.ca/software/1100341/Subscription-Retention-Tool-Set) (0 reviews) — Subscription Retention Tool Set is subscription management software that helps businesses reduce churn and recover revenue.
20. [Magic Wishlist](https://www.capterra.ca/software/1101099/Magic-Wishlist) (0 reviews) — Magic Wishlist is a free Shopify app that helps merchants recover sales through wishlists, price alerts, and stock notifications.
21. [Kudos Cards](https://www.capterra.ca/software/1104580/Kudos-Cards) (0 reviews) — Kudos Cards is software for schools, clubs, and centers that tracks birthdays and sends personalized printed cards automatically.
22. [Attribuly](https://www.capterra.ca/software/1104951/Attribuly) (0 reviews) — Identify anonymous visitors, recover abandoned carts, and sync richer signals to Klaviyo and ad platforms to generate more revenue.
23. [rewa](https://www.capterra.ca/software/1239612/rewa) (0 reviews) — Loyalty points and tiers for small shops. Customers identify with their ID at the counter, so there is no app or card to carry.

## Related Categories

- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)
- [Customer Success Software](https://www.capterra.ca/directory/30961/customer-success/software)
- [Personalization Software](https://www.capterra.ca/directory/30965/personalization/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/34255/customer-retention/software)
- [All Categories](https://www.capterra.ca/directory)

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The AI-powered exit surveys collect and categorize customer feedback to reveal churn reasons and actionable insights. Churn Solution also provides detailed churn metrics and analytics to track retention trends and forecast future revenue impact. With integrations for major payment platforms and a focus on data-driven retention strategies, Churn Solution helps subscription businesses reduce churn.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02bc63b3-cee7-485e-a76a-8efea1f5a9c7.png","url":"https://www.capterra.ca/software/1062096/churn-solution","@type":"ListItem"},{"name":"Eclipse AI","position":13,"description":"Eclipse AI is a cloud-based platform that collects and analyzes customer feedback from multiple sources, including surveys, online reviews, call recordings, chat logs, and support tickets, all in one place.\n\nBusinesses use it to get a unified view of customer sentiment across locations and channels. 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Your team gets actionable insights to step in and support customers at the right time, every time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85ec038d-5a40-41b5-8d38-6f7ff1891932.webp","url":"https://www.capterra.ca/software/1072127/Churn-Assassin","@type":"ListItem"},{"name":"Fideliya Pass","position":15,"description":"Fideliya is wallet-native loyalty software for small businesses. Customers add a stamp or points card to Apple Wallet or Google Wallet in one tap, with no app to download and no account to create.\n\nThey join by scanning the QR code at your counter. Staff scan with any phone in a browser, so there is no hardware, and the count updates on the customer's phone within seconds. Change the reward or the design and every card already in circulation changes with it.\n\nThe dashboard is built around repeat visits: who came back, who has gone quiet, when regulars turn up, how each counter compares. Push messages land in the wallet, gift cards are sold as wallet passes, and a referral QR rewards both sides.\n\nFor coffee shops, bakeries, restaurants, salons, spas, gyms and boutiques. English, French, Spanish and Arabic with right-to-left support. Free for 20 customers; Pro EUR 49.99 a month for 2,500; Enterprise from EUR 99.99, priced per business up to five.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de9484d2-b7d3-41c7-aa10-e441a4ce7cbd.png","url":"https://www.capterra.ca/software/1100797/Fideliya-Pass","@type":"ListItem"},{"name":"ChurnIQ","position":16,"description":"ChurnIQ is an AI-powered subscriber analytics tool designed to drive revenue growth through unified, predictive insights. It helps digital subscription businesses proactively reduce churn and optimize customer lifetime value by consolidating 26+ dashboards into a single, intelligent view across all channels. With customizable KPIs and 80+ data dimensions, it automates data summarization to highlight key trends at a glance. ChurnIQ delivers instant answers to business-critical questions, guiding users through complex datasets for faster, more informed decision-making. It also offers hundreds of ready-to-use audience segments and AI churn models with up to 95% accuracy, providing automated intervention recommendations and clear visibility into churn causes—empowering businesses to take action before subscribers leave.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d2378ba-a2c3-4aa3-b7b2-6ed749ccdff8.png","url":"https://www.capterra.ca/software/200145/churniq","@type":"ListItem"},{"name":"IrisAgent","position":17,"description":"IrisAgent is an AI customer support automation platform that resolves conversations across chat, email, voice, and WhatsApp. Unlike generic chatbots, IrisAgent grounds every response in your knowledge base, historical tickets, and connected systems, so answers stay accurate and on-brand.\n\nThe platform deploys in 24 hours and autonomously resolves 50%+ of support tickets with 95%+ answer accuracy. Beyond deflection, IrisAgent surfaces recurring issues, churn signals, and at-risk accounts to inform product and operations decisions.\n\nCapabilities include AI chat and email agents, Voice AI, Smart Operating Procedures, auto-tagging and triage, AutoQA, AutoKB knowledge generation, and a conversational Support Analyst. IrisAgent integrates with Zendesk, Salesforce, Intercom, Freshworks, HubSpot, and Jira. Trusted by Dropbox, Zuora, and others, processing 1M+ conversations monthly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d9b84dac-2e7d-49f5-af53-ddcb803b751e.jpeg","url":"https://www.capterra.ca/software/1030936/irisagent","@type":"ListItem"},{"name":"SuccessBoard","position":18,"description":"SuccessGuardian is a customer success platform designed to help businesses to enhance customer relationships and drive growth through AI-powered technology. It helps customer success teams to streamline workflows, track customer journeys, and automate engagement to reduce churn and increase customer satisfaction. SuccessGuardian focuses on delivering proactive customer outreach, enabling companies to save time and improve customer retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65e3518a-6655-4030-b0b7-4c9e5aa6d868.png","url":"https://www.capterra.ca/software/1059541/successboard","@type":"ListItem"},{"name":"Subscription Retention Tool Set","position":19,"description":"Subscription Retention Tool Set combats customer churn and recovers revenue through a unified system deployed via a lightweight code snippet. It integrates with Stripe, Chargebee, Recurly, Shopify, and Recharge, enabling retention strategies without developer resources. The software features customizable cancellation flows to turn cancellations into retention opportunities. A no-code editor allows businesses to configure save offers, plan switches, and pause options. One-click reactivation helps win back churned customers with tailored onsite reactivation and winback offers. Real-time analytics reveal churn patterns, successful save tactics, and customer feedback to identify cancellation drivers. Setup is simple via Google Tag Manager or direct installation, with immediate dashboard updates for monitoring results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a95bd97d-49f0-4124-818c-a973872d93a6.jpg","url":"https://www.capterra.ca/software/1100341/Subscription-Retention-Tool-Set","@type":"ListItem"},{"name":"Magic Wishlist","position":20,"description":"Magic Wishlist is a Shopify app that helps merchants recover lost sales through a wishlist system and automated customer engagement. Shoppers can save products without accounts, with items syncing automatically when they sign in or check out. 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It tracks birthdays and handles the process from design selection to printing, packaging, and postal delivery. Contact lists with birth dates are uploaded via spreadsheet or manual entry in under five minutes. The software monitors birthdays, sends notifications, or operates autonomously based on preferences. Each card includes the recipient's name, a custom message, and a QR code linking to a personalized digital message page accessible on smartphones without app downloads. The platform features a dashboard for tracking birthdays, sent cards, and approvals. Student data is securely stored in the UK, ensuring GDPR compliance. Subscription tiers suit various organizational sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc04e0fc-a352-4858-ab19-15f82a2b35f6.jpg","url":"https://www.capterra.ca/software/1104580/Kudos-Cards","@type":"ListItem"},{"name":"Attribuly","position":22,"description":"Most visitors leave without buying, while browser pixels miss the identities and events recovery flows need. Attribuly closes both gaps.\n\nReCapture restores Added to Cart, Started Checkout, and other onsite events that Klaviyo and other ESPs miss because of privacy restrictions, cookie loss, or ad blockers. More high-intent shoppers can then enter existing abandonment flows.\n\nCapture identifies anonymous shoppers who leave without submitting an email. It syncs enriched profiles and behavior to your ESP for recovery, or to Meta and Google for retargeting.\n\nUsing first-party data and server-side tracking, Attribuly captures more reliable signals and applies AI-driven click- and view-through attribution to measure revenue.\n\nAttribuly works with Shopify and Klaviyo without replacing your lifecycle stack. Improve identification, event coverage, recovery, and attribution. Start with a free plan or trial, then upgrade when ready to scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1f415cf7-f123-49db-9a11-d50eb3dd55a2.jpg","url":"https://www.capterra.ca/software/1104951/Attribuly","@type":"ListItem"},{"name":"rewa","position":23,"description":"Built for bakeries, hair salons, greengrocers and coffee shops that want repeat customers without slowing down the line. rewa runs tiered points from the cash register: customers identify with their ID, benefits apply on the ticket, and the owner sees who stopped coming. The setup wizard recommends a program with your own numbers (margin, ticket, visit frequency) and shows what it will cost before going live. Data stays yours and exports anytime. Spanish and English. Free plan up to 50 customers, no credit card.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bc6d0d24-e510-4763-a3fe-a923c1f7eccf.png","url":"https://www.capterra.ca/software/1239612/rewa","@type":"ListItem"}],"numberOfItems":23}
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