---
description: Compare the best Returns Management Software (RMS) in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Returns Management Software (RMS) - Prices & Reviews - Capterra Canada 2026
---

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# Returns Management Software (RMS)

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> Returns Management (RMS) software is an application that helps businesses manage the process of returns and exchanges from customers.

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## Products

1. [AfterShip](https://www.capterra.ca/software/178663/aftership) — 4.9/5 (473 reviews) — Turn returns into a growth engine — recover revenue, retain customers, cut costs. Trusted by brands like Mejuri, Gorjana, Ridge, Fellow
2. [RenewityRMA](https://www.capterra.ca/software/153078/renewityrma) — 4.9/5 (10 reviews) — Returns, RMA, Repair and Service Management Software for In-house product service teams - easily configure to your process/data
3. [ReturnZap](https://www.capterra.ca/software/1064184/returnzap) (0 reviews) — ReturnZap is the returns solution for Shopify that makes it easy to manage refunds, exchanges, and store credit with advanced policies
4. [Samsara](https://www.capterra.ca/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (1034 reviews) — Samsara’s open, secure platform helps physical operations organizations lower costs and improve safety at scale.
5. [Elite EXTRA](https://www.capterra.ca/software/131389/elite-extra) — 4.7/5 (388 reviews) — Elite EXTRA transforms last-mile logistics with real-time routing, 3rd-party fleet integrations, and automated returns to streamline op
6. [ShippyPro](https://www.capterra.ca/software/164065/shippypro) — 4.7/5 (157 reviews) — ShippyPro automates and monitors global shipping, tracking, returns with 180+ carriers, helping businesses optimize costs \& efficiency.
7. [ShipWise](https://www.capterra.ca/software/146762/desktopshipper) — 4.7/5 (109 reviews) — Revolutionize shipping with ShipWise's cutting-edge solutions for e-commerce and 3PL industries. Simplify, automate, and excel.
8. [ShipHero](https://www.capterra.ca/software/166930/shiphero) — 4.3/5 (89 reviews) — ShipHero is a warehouse management system helping eCommerce brands and 3PLs streamline warehouse operations and shipping processes.
9. [Ordoro](https://www.capterra.ca/software/132074/ordoro) — 4.7/5 (79 reviews) — Conquer Ecommerce Complexity. Powerful software apps that fuel growth for ecommerce merchants processing 10 to 10,000 orders per day.
10. [Narvar](https://www.capterra.ca/software/195787/narvar) — 4.7/5 (58 reviews) — Narvar powers post-purchase for top brands through returns \& exchanges, order tracking, post-purchase communication, and more.
11. [CWILL Order Tracking](https://www.capterra.ca/software/1050266/parcel-panel) — 5.0/5 (54 reviews) — Improve customer satisfaction \& boost your sales with a branded post-purchase tracking experience.
12. [eShipz](https://www.capterra.ca/software/1019323/eshipz) — 4.5/5 (48 reviews) — eShipz is an AI-powered platform automating logistics for eCommerce, optimizing delivery, tracking, and returns.
13. [FF Inventory](https://www.capterra.ca/software/1029444/zap-inventory) — 4.6/5 (44 reviews) — FF Inventory simplifies stock management for small businesses, offering real-time tracking, seamless integration, and easy reporting.
14. [At Last](https://www.capterra.ca/software/1095632/At-Last) — 5.0/5 (41 reviews) — Smooth returns. Zero cost. At Last®. One portal for returns and exchanges, wherever you sell.
15. [ClickPost](https://www.capterra.ca/software/204195/clickpost) — 4.4/5 (32 reviews) — ClickPost.ai helps brands automate shipping, tracking, returns, and post-purchase logistics across multiple carriers.
16. [ReturnGO](https://www.capterra.ca/software/1013374/returngo) — 5.0/5 (29 reviews) — ReturnGO is one of the most advanced return solutions on the market, trusted by thousands of eCommerce merchants of all sizes.
17. [Outvio](https://www.capterra.ca/software/206149/outvio) — 4.8/5 (28 reviews) — Post-sales infrastructure for eCommerce.
18. [Redo](https://www.capterra.ca/software/1071824/Redo) — 5.0/5 (24 reviews) — Redo is post-purchase management software that enhances customer experience by simplifying returns, order tracking \& customer success.
19. [FarEye](https://www.capterra.ca/software/145350/fareye) — 4.6/5 (16 reviews) — Increase on-time deliveries cost-effectively with FarEye's last-mile delivery platform.
20. [Kentro](https://www.capterra.ca/software/1036153/kentro) — 4.9/5 (16 reviews) — Kentro: Modern ERP and 3PL for eCommerce. Streamline operations and fulfillment efficiently at a fraction of the cost.
21. [Item](https://www.capterra.ca/software/1058381/item) — 4.6/5 (16 reviews) — Item connects your ERP, WMS, TMS, and OMS into one real-time model, so every decision is correct, not just fast.
22. [Retino](https://www.capterra.ca/software/1040740/retino) — 5.0/5 (15 reviews) — Retino is a cloud-based return management software that helps online retailers deliver a return experience for customers.
23. [Swap Commerce](https://www.capterra.ca/software/1062905/swap-commerce) — 5.0/5 (14 reviews) — Your "everything e-commerce app" for Shopify brands looking to scale across the globe or just your hometown.
24. [WISMOlabs](https://www.capterra.ca/software/218259/wismolabs) — 5.0/5 (13 reviews) — Customizable, user-friendly returns management with branded self-service, clear status updates, and flexible business rules.
25. [Troquecommerce](https://www.capterra.ca/software/1061295/troquecommerce) — 4.7/5 (11 reviews) — Cloud-based solution that helps eCommerce businesses streamline the exchange and return process on a centralized interface.

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## Related Categories

- [Logistics Software](https://www.capterra.ca/directory/30081/logistics/software)
- [Shipment Tracking Software](https://www.capterra.ca/directory/31602/shipment-tracking/software)
- [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software)
- [Third Party Logistics (3PL) Software](https://www.capterra.ca/directory/32675/third-party-logistics-%283pl%29/software)
- [Order Management Software](https://www.capterra.ca/directory/30225/order-management/software)

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We provide everything you should be doing (returns, exchanges, order protection, order tracking, customer support), and connect all of them into a single platform.\n\nOur returns solution is free for merchants while still allowing merchants to provide a premiere post-purchase experience for their customers. We build out product hand-in-hand with our merchants to make sure our product remains built for merchants, by merchants, and addresses the main pain points they're working hard to resolve every day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df81d722-2d0b-4732-93be-bb7ea5a11a15.jpeg","url":"https://www.capterra.ca/software/1071824/Redo","@type":"ListItem"},{"name":"FarEye","position":19,"description":"FarEye’s AI-Powered Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and CEP (courier, express & parcel) companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye has 150+ customers across 30 countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1fa57e36-2bda-44ab-a65b-161cef56753e.png","url":"https://www.capterra.ca/software/145350/fareye","@type":"ListItem"},{"name":"Kentro","position":20,"description":"Designed for efficiency, Kentro streamlines multi-channel sales, inventory, supply chain, accounting, and fulfillment services, all at a fraction of the cost. \n\nWith fully integrated, in house 3PL capabilities, including same-day shipping and real-time inventory management, Kentro takes over the operational complexities so you can focus on growing your brand!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be79e5f7-a68d-46e8-9568-64b04a678cf6.png","url":"https://www.capterra.ca/software/1036153/kentro","@type":"ListItem"},{"name":"Item","position":21,"description":"Item is built for supply chain, logistics, and e-commerce teams running separate order, warehouse, and transportation systems that don't talk to each other, forcing someone to manually piece data together before every decision.\n\nAt Item's core is the Integrated Resource Ontology, a living model connecting procurement, planning, fulfillment, warehousing, transportation, and workforce into one real-time picture. Executives, operators, analysts, and AI agents work from the same ground truth.\n\nOn top of it sits Decision Intelligence: Ontology Suite to extend your operating model, AgentFactory to build AI agents that act on live data, and ItemGPT, a natural-language copilot for querying and acting on operations instantly.\n\nThis is Integrated Resource Planning & Control, not just automation: Item applies the proper rules to real data before acting, so results are correct, not a fast guess. Item sits above your existing ERP, CRM, WMS, TMS, and OMS, without requiring replacement.","image":"https://images.g2crowd.com/uploads/product/image/df253084215e7d1711955a82b5bc4c7f/item.png","url":"https://www.capterra.ca/software/1058381/item","@type":"ListItem"},{"name":"Retino","position":22,"description":"Retino is a return management software that helps online merchants streamline the return process. Retino offers an embedded portal where customers can initiate returns or warranty claims, schedule pickups, and track status. The software centralises return data like communication history, refunds, and customer satisfaction ratings to help online retailers optimise the return experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/972753a8-3db0-4a86-a318-d6acba1d49c7.png","url":"https://www.capterra.ca/software/1040740/retino","@type":"ListItem"},{"name":"Swap Commerce","position":23,"description":"Swap is your \"everything e-commerce app\" for Shopify brands looking to scale with a one-login solution for global shipping, returns & exchanges, tracking, insurance, and recycling. From increasing retained revenue with easy exchanges to cross-border commerce support, Swap is fully customizable to your brand's preferences at every stage of the journey. We handle all direct relationships with carriers to give you back time and money you never knew you had.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3c8b2a9-9661-4c0f-b873-78b0b85f5294.jpeg","url":"https://www.capterra.ca/software/1062905/swap-commerce","@type":"ListItem"},{"name":"WISMOlabs","position":24,"description":"WISMOlabs Returns Management gives ecommerce brands a customizable, user-friendly way to manage returns from request through resolution. Brands can tailor the return experience to their policies, products, customers, and business rules while giving shoppers a clear branded self-service flow. Customers can follow return and refund status and receive relevant updates without contacting support. Teams gain configurable workflows for return requests, exceptions, notifications, refund status, and return shipping, plus visibility across the return journey. WISMOlabs integrates with Shopify, BigCommerce, WooCommerce, Magento, APIs, and custom systems. The platform is designed for ecommerce brands shipping 500-20,000+ orders per month and includes white-glove configuration for a fast, guided launch.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c6185ca-ce8c-488d-8fa2-5ee9093b1bec.png","url":"https://www.capterra.ca/software/218259/wismolabs","@type":"ListItem"},{"name":"Troquecommerce","position":25,"description":"Troquecommerce offers a seamless exchange and returns platform for e-commerce businesses, focusing on automation and user-friendly experiences. Simplify your post-sales process with our system that works around the clock, cutting out manual data entry and customer service backlogs. With a pay-per-use model, we provide a cost-effective solution tailored to your needs. Our platform supports scalability, offering valuable insights and integrations with over 30+ ecommerce platforms and shipping methods, ensuring your customers return for the hassle-free post-purchase service they can trust. Join over 800 stores improving their operations with Troquecommerce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8dc89d37-55f4-40a3-bad5-487dae1b5e60.webp","url":"https://www.capterra.ca/software/1061295/troquecommerce","@type":"ListItem"}],"numberOfItems":25}
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