---
description: Compare the best Chatbot Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Chatbot Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software)

# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [SAS Viya](https://www.capterra.ca/software/1043140/sas-viya) — 4.4/5 (12 reviews) — SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.
2. [Text](https://www.capterra.ca/software/1078275/Text-App) — 4.7/5 (25 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
3. [Fin](https://www.capterra.ca/software/1077853/Fin) — 4.6/5 (14 reviews) — Fin is the best performing AI Agent for customer service – automating complex queries and delivering high-quality support.
4. [ChatBot](https://www.capterra.ca/software/166420/chatbot) — 4.6/5 (66 reviews) — ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
5. [Social Intents](https://www.capterra.ca/software/211547/social-intents) — 4.7/5 (10 reviews) — Engage website visitors instantly through seamless AI chatbot and live chat integrations with Microsoft Teams, Slack, Google Chat.
6. [CoSupport AI](https://www.capterra.ca/software/1061059/cosupport-ai) — 5.0/5 (10 reviews) — AI support agents that don’t hallucinate, live in 10 mins
7. [Pipedrive](https://www.capterra.ca/software/132666/pipedrive) — 4.5/5 (3050 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
8. [Writesonic](https://www.capterra.ca/software/219972/writesonic) — 4.8/5 (2102 reviews) — Writesonic is an AI-powered writing assistant with a mission to empower everyone in the world to write anything and publish anywhere.
9. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1780 reviews) — Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.
10. [Appy Pie](https://www.capterra.ca/software/140928/appy-pie) — 4.6/5 (1390 reviews) — Appy Pie is an AI App and Website Builder with prompt-based creation plus visual and selection-based editing for easy customization.
11. [Intercom](https://www.capterra.ca/software/134347/intercom) — 4.5/5 (1133 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
12. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (704 reviews) — Birdeye is a Reputation \& Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, \& grow sales.
13. [Weave](https://www.capterra.ca/software/141842/weave) — 4.3/5 (669 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
14. [Lime Connect](https://www.capterra.ca/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
15. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI
16. [ChatGPT](https://www.capterra.ca/software/1049484/chatgpt) — 4.4/5 (351 reviews) — ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.
17. [ExecVision](https://www.capterra.ca/software/165609/execvision-for-sales) — 4.3/5 (348 reviews) — ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
18. [Smartsupp](https://www.capterra.ca/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) — Automate customer care processes, increase sales, and boost your conversion rates with our chatbot and AI shopping assistant.
19. [Celoxis](https://www.capterra.ca/software/5923/celoxis) — 4.4/5 (327 reviews) — Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results
20. [Wati](https://www.capterra.ca/software/204314/wati) — 4.6/5 (203 reviews) — The AI-Powered Customer Engagement Platform built for Revenue Growth.
21. [Drift](https://www.capterra.ca/software/150371/drift) — 4.5/5 (199 reviews) — Drift is a human-centric, AI-powered buyer engagement platform.
22. [Rocket.Chat](https://www.capterra.ca/software/161575/rocket-chat) — 4.3/5 (156 reviews) — Bring together messaging, voice, video, critical apps, and AI to keep teams connected and missions protected.
23. [Tiledesk](https://www.capterra.ca/software/187541/tiledesk) — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
24. [contents.ai](https://www.capterra.ca/software/1039219/contentsai) — 4.6/5 (154 reviews) — Imagine having an assistant that goes beyond simple text, capable of understanding images, audio files, video, PDFs, .docx, .csv\!
25. [Crisp](https://www.capterra.ca/software/151292/crisp) — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.

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## Related Categories

- [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/32448/chatbot/software)
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Define what-if rules to answer frequently asked questions, generate leads, and keep your customers engaged.\n\nResolve up to 64% of all incoming tickets with the Lyro AI agent for customer service. This easy to use no-code conversational AI learns from your knowledge base and FAQs, and provides truthful responses in natural, human language.\n\nIntegrate with Zendesk, Hubspot, Salesforce, Shopify, WordPress, and more, to streamline your customer communication.\n\nConnect Facebook, Instagram, and WhatsApp, and put your messaging on autopilot. No-code, plug and play.\n\nFree 7-day trial available, no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.ca/software/144040/tidio-chat","@type":"ListItem"},{"name":"ChatGPT","position":16,"description":"ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans. The software allows users with tasks like writing essays, emails, poems, and code by responding to queries and requests in a manner reminiscent of a human being.\n\nThe AI chatbot uses machine learning and language processing capabilities to produce a conversational speech that sounds human. The language model can extract data and create various written content such as blog posts, social media updates, essays, code, and emails.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5747618c-7ace-46db-bd4b-7a35a5aaeb51.png","url":"https://www.capterra.ca/software/1049484/chatgpt","@type":"ListItem"},{"name":"ExecVision","position":17,"description":"ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.capterra.ca/software/165609/execvision-for-sales","@type":"ListItem"},{"name":"Smartsupp","position":18,"description":"Don't work harder, work smarter. Smartsupp's chatbot and AI shopping assistant allows you to reply instantly to messages from your website visitors, suggest and upsell products, provide customer service, and more, all without even breaking a sweat. \n\nAutomate customer care processes to help save your online business loads of time, money, and resources, all while increasing sales and boosting your conversion rates. Don’t know how to set up a chatbot? No problem! Smartsupp offers chatbot templates to help you get started.\n\n100,000+ customers. Setup in 2 minutes, 14 days free trial. Get started right away!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.capterra.ca/software/136251/smartsupp-live-chat","@type":"ListItem"},{"name":"Celoxis","position":19,"description":"Celoxis is an all-in-one project management tool with deep, built-in capabilities for projects, resources, financials, and processes. Everything works out of the box—no add-ons or automations needed. Our reports and dashboards are the best in the industry—fully customizable and easy to use. Getting started is easy—our experts set everything up with your workflows and data and walk you through exactly how it works. Zero risk. Zero stress. Just results. Yes, and unlike others, it stays fast as your data grows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e99765c-75ea-4a05-98ff-4d9a7288e686.png","url":"https://www.capterra.ca/software/5923/celoxis","@type":"ListItem"},{"name":"Wati","position":20,"description":"Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\n\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\n\nWati, the AI-Powered Customer Engagement Platform for Revenue Growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.ca/software/204314/wati","@type":"ListItem"},{"name":"Drift","position":21,"description":"Drift is a human-centric, AI-powered buyer engagement platform.\n\nA platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey.\nA platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience.\n\nDrift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d72c04f-b917-469c-ae1e-20c53999527a.png","url":"https://www.capterra.ca/software/150371/drift","@type":"ListItem"},{"name":"Rocket.Chat","position":22,"description":"Rocket.Chat Secure CommsOS® unifies messaging, voice, video, AI, and mission-critical applications into a single platform, ensuring full data privacy, compliance, and operational efficiency for defense operations, government agencies, and critical infrastructure sectors.\nBuilt for classified communications, air-gapped deployments, and out-of-band connectivity, it provides the resilience, security, and adaptability required in the most demanding mission-critical environments.\nDeployed at scale by governments and federal system integrators operating under the highest security standards, Rocket.Chat safeguards some of the world’s most sensitive conversations and data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69b2aa2f-9a1e-42f8-a445-90369f2dc4bc.png","url":"https://www.capterra.ca/software/161575/rocket-chat","@type":"ListItem"},{"name":"Tiledesk","position":23,"description":"Tiledesk is an AI Agent platform that helps businesses automate customer support and business routines across channels. Teams build and deploy agents with a no code, drag and drop flow builder. It is open source and available as SaaS or self hosted.\n\nIt includes a knowledge base with RAG that imports URLs and files for accurate, context aware answers. With MCP actions, agents can connect to CRMs, email, spreadsheets, webhooks, and tools like Google Workspace, Slack, Shopify, and Notion using natural language instructions. When AI falls short, human resolutions can be turned into new knowledge so the agent improves over time, with multilingual support including WhatsApp Business and Facebook Messenger.\n\nTiledesk also supports AI to human handover, proactive messaging, real time analytics, SLAs, queues, and smart assignment. Common use cases include support automation, ecommerce assistants, AI sales agents, internal copilots, and company knowledge hubs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.ca/software/187541/tiledesk","@type":"ListItem"},{"name":"contents.ai","position":24,"description":"Imagine having an assistant that goes beyond simple text, capable of understanding images, audio files, video, PDFs, .docx, .csv. \n\nThat's exactly what the Contents.ai AI Chatbot offers: an interaction that significantly expands your content creation possibilities.\n\nWith the AI Chat by Contents.ai, you'll finally be able to:\n- Analyze visual content to receive detailed feedback and ideas for improvement.\n- Summarize audio and video content.\n- Extract key information from PDF files.\n- Analyze complex data directly from .csv and .docx files.\n\nNOTE: Our previous Brand and Platform Zulla has now been merged with contents.ai into a new and robust Generative AI Platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c94ae503-16dd-45cd-a9ef-9f5f94eef9c2.jpeg","url":"https://www.capterra.ca/software/1039219/contentsai","@type":"ListItem"},{"name":"Crisp","position":25,"description":"Build your own multichannel AI-powered customer platform through Crisp and start to engage with your customers and leads seamlessly.\nWith our Team Inbox, Crisp lets you centralize 12+ channels into one place to make things simple for your teams and your customers.\nThrough a wide range of features, we simplify the way you help your leads and customers to unlock hypergrowth through conversational experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.capterra.ca/software/151292/crisp","@type":"ListItem"}],"numberOfItems":25}
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