---
description: Discover and compare Speech Analytics Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Speech Analytics Software for Mac - Price comparison & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software for Mac](https://www.capterra.ca/directory/32258/speech-analytics/software)

# Speech Analytics Software

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> Speech Analytics software helps organizations capture, track, and analyze ongoing or recorded calls. These tools offer sentiment/emotional analysis, language detection, automatic transcription, as well as other functionality to monitor customer experience.

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## Products

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
2. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
3. [Talkdesk](https://www.capterra.ca/software/132852/talkdesk) — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
4. [NiCE CXone](https://www.capterra.ca/software/134775/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
5. [Transkriptor](https://www.capterra.ca/software/1030033/transkriptor) — 4.7/5 (551 reviews) — Your AI-Powered Note-Taking Assistant\!
6. [Rilla](https://www.capterra.ca/software/1061343/Rilla) — 4.8/5 (367 reviews) — Forget ridealongs - Rilla's leading AI captures insights to coach your reps virtually 100x faster and maximizes your close rates.
7. [CloudTalk](https://www.capterra.ca/software/182004/cloudtalk) — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
8. [Genesys Cloud CX](https://www.capterra.ca/software/21409/genesys-cloud) — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
9. [XM for Customer Experience](https://www.capterra.ca/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
10. [Convin](https://www.capterra.ca/software/204868/convin) — 4.9/5 (232 reviews) — AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.
11. [JustCall](https://www.capterra.ca/software/157853/justcall) — 4.1/5 (225 reviews) — JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction.
12. [Talkatoo](https://www.capterra.ca/software/198507/talkatoo) — 4.7/5 (221 reviews) — Boost your practice’s productivity like never before and eliminate medical records with our expanded suite of voice-enabled AI tools.
13. [Crisp](https://www.capterra.ca/software/151292/crisp) — 4.6/5 (148 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
14. [Amazon Connect](https://www.capterra.ca/software/1017140/amazon-connect) — 4.5/5 (96 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
15. [Vonage Contact Center](https://www.capterra.ca/software/104649/contactworld) — 4.3/5 (71 reviews) — Cloud-based contact centre solution that offers queue visibility, conversation analyzer, sentiment analysis, auto dialer, and more.
16. [8x8 Contact Center](https://www.capterra.ca/software/161523/contactnow) — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
17. [Sunoh](https://www.capterra.ca/software/1060811/sunoh) — 4.1/5 (37 reviews) — Powered by AI and voice recognition technology, Sunoh.ai generates clinical documentation from patient-provider conversations.
18. [Leexi](https://www.capterra.ca/software/1036430/leexi) — 4.9/5 (35 reviews) — AI Notetaker - AI conversational intelligence: Transform your meeting productivity. Recording,Meeting notes,follow-up tasks,analytics,.
19. [MaxContact](https://www.capterra.ca/software/156506/maxcontact) — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
20. [NUACOM](https://www.capterra.ca/software/161267/nuacom) — 4.8/5 (30 reviews) — Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
21. [Natterbox](https://www.capterra.ca/software/155887/natterbox) — 4.1/5 (22 reviews) — Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce.
22. [Invoca](https://www.capterra.ca/software/142981/invoca) — 4.5/5 (20 reviews) — Trusted by the world’s top brands, Invoca conversation intelligence helps businesses unlock new data from calls so they can win more.
23. [inconnect](https://www.capterra.ca/software/164772/omnichannel) — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
24. [XEBO.ai](https://www.capterra.ca/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
25. [Infinity Call Tracking](https://www.capterra.ca/software/152003/call-tracking) — 4.7/5 (17 reviews) — A call intelligence solution that integrates into a number of other solutions so that you track the full visitor journey.

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## Related Categories

- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)
- [Conversation Intelligence](https://www.capterra.ca/directory/34395/conversation-intelligence/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/32258/speech-analytics/software)
- [All Categories](https://www.capterra.ca/directory)

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Built around industry-leading intelligent dialling technology and smart automation, we help teams connect with the right customers at the right time, while AI-powered capabilities drive consistent performance improvements.\n\nOur platform delivers exceptional results - from 200-300% increases in contact rates to doubling sales teams conversion rates. Whether driving sales, improving retention, or optimising debt recovery, MaxContact empowers businesses to scale performance predictably. We're so confident in these results that we guarantee measurable performance improvements with the MaxContact Performance Promise.\n\nTrusted by growing companies handling millions of interactions annually and backed by 5-star UK-based support, MaxContact proves that smart technology amplifies human potential rather than replacing it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7aee20a-66e9-4d21-9679-68a1647a48e3.png","url":"https://www.capterra.ca/software/156506/maxcontact","@type":"ListItem"},{"name":"NUACOM","position":20,"description":"The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45e7a40e-bbad-4543-8d23-e5ebae7d97cb.png","url":"https://www.capterra.ca/software/161267/nuacom","@type":"ListItem"},{"name":"Natterbox","position":21,"description":"Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations. Make voice a key digital channel that is fully integrated and managed inside Salesforce with full contact center features including IVR, click-to-dial, call recording, dynamic routing, call coaching, voice transcription, sentiment analysis, plus more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fef01285-3908-4c2f-ab42-711b83238fbc.png","url":"https://www.capterra.ca/software/155887/natterbox","@type":"ListItem"},{"name":"Invoca","position":22,"description":"Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions?\n\nInvoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results:\n\n• Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82%\n• Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100%\n• Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50% \n\nTo see more customer results, visit invoca.com/customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0699083d-0039-4de6-983a-b64705b26870.png","url":"https://www.capterra.ca/software/142981/invoca","@type":"ListItem"},{"name":"inconnect","position":23,"description":"Manage all CX channels with a single contact center solution and boost your agents’ productivity thanks to the AI embedded in an omnichannel environment. \nCentralize customer experience management: Manage all contact channels in a unified way: calls, chats, emails, WhatsApp messages, and social media. \nBoost agent productivity: Give your teams an intuitive interface with embedded AI copilots to assist agents in their day-to-day activities. \nReduce costs with smart self-service:Automate processes with GenAI-powered, IVR conversational voicebots that enhance your response capacity. \nMaximize outbound campaigns: Get more successful calls in less time by using powerful multimodal auto dialer engines. \nOptimize inbound management: Accelerate response with smart query distribution and integration of the outbound channel on the same platform. \nEnsure operational control: Access updated reports that facilitate real-time monitoring of the activity to guarantee the level of service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.ca/software/164772/omnichannel","@type":"ListItem"},{"name":"XEBO.ai","position":24,"description":"XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration. XEBO.ai can provide detailed insights in real-time through its features of interactive analytics, Text analytics, and Push Reporting. It is well suited for most sectors from financial services, retail, public sector, and telecom to B2B companies. It allows you to collect feedback","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9247d130-660c-4df9-ad18-e2f6aa775477.png","url":"https://www.capterra.ca/software/178584/survey2connect","@type":"ListItem"},{"name":"Infinity Call Tracking","position":25,"description":"Infinity analyses the conversations you have with your customers to create clarity, which empowers you to grow revenue & reduce costs. Infinity allows you to integrate call data into the Google suite to allow you to track the full visitor journey.  Infinity is a call intelligence platform available in over 75 countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abedf0b3-5e79-4eb7-a16b-8f2404e30a75.png","url":"https://www.capterra.ca/software/152003/call-tracking","@type":"ListItem"}],"numberOfItems":25}
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