---
description: Discover and compare Free NPS Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free NPS Software - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Free NPS Software](https://www.capterra.ca/directory/32075/nps/software)

# NPS Software

Canonical: https://www.capterra.ca/directory/32075/nps/software

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/directory/32075/nps/pricing/free/software?page=2)

> NPS software is designed to help Canadian organizations implement campaigns to measure net promoter scores. Net promoter scores are a customer and employee satisfaction benchmark, used to gauge loyalty to the brand or organization. Net promoter score calculation is conducted with the use of surveys carried out by employees and customers. The best net promoter score software allows users to analyze and predict the future of the business based on responses. Browse all available NPS tools to find the best software solution for your business in Canada.

-----

## Products

1. [Survicate](https://www.capterra.ca/software/132914/survicate) — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
2. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews) — Collect NPS scores easily then turn feedback into action quickly with automatic score calculation, follow-ups, and real-time results.
3. [SurveyLegend](https://www.capterra.ca/software/156752/surveylegend) — 4.6/5 (963 reviews) — Create engaging, platform-independent \& beautiful NPS surveys. We empower companies - large \& small - \& individuals to collect insight
4. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10427 reviews) — Quickly and easily set up automated NPS programs to spend more time acting on critical insights, and less time managing the technology.
5. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) — Improve your customer experience by calculating your New Promotor Score (NPS) with ready-made NPS surveys from Jotform Enterprise.
6. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
7. [Zoho Survey](https://www.capterra.ca/software/131426/zoho-survey) — 4.6/5 (450 reviews) — Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.
8. [Alchemer](https://www.capterra.ca/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
9. [forms.app](https://www.capterra.ca/software/197758/forms-app) — 4.6/5 (256 reviews) — forms.app is an all-rounder form builder software for creating professional-looking forms, surveys, and quizzes, and collecting data.
10. [XM for Customer Experience](https://www.capterra.ca/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Measure and improve your NPS with intuitive, omnichannel surveys and the world's most advanced, AI-driven CX platform.
11. [SmartSurvey](https://www.capterra.ca/software/57112/smartsurvey) — 4.6/5 (114 reviews) — Measure loyalty with SmartSurvey's NPS tools—track trends, analyze feedback, and boost growth with secure, GDPR-compliant insights.
12. [Customerly](https://www.capterra.ca/software/173977/customerly) — 4.5/5 (70 reviews) — Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails.
13. [SmartCustomer](https://www.capterra.ca/software/184152/sitejabber-business-suite) — 4.4/5 (65 reviews) — The customer reviews platform where millions of buyers and businesses worldwide come together.
14. [SurveyLab](https://www.capterra.ca/software/80891/mysurveylab-com) — 4.9/5 (62 reviews) — Professional online survey software. Surveys, questionnaires, forms, and tests for Customer Experience, Market Research, HR, and more\!
15. [Delighted](https://www.capterra.ca/software/157973/delighted) — 4.8/5 (57 reviews) — Trusted by thousands of brands, Delighted’s NPS software brings together everything you need to run a world-class survey program.
16. [GetFeedback](https://www.capterra.ca/software/133180/getfeedback) — 4.6/5 (53 reviews) — GetFeedback is the \#1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight.
17. [Screeb](https://www.capterra.ca/software/1021951/screeb) — 4.5/5 (42 reviews) — We help companies to understand, ask, engage and guide their users, all in one place.
18. [Feedbackly](https://www.capterra.ca/software/142140/feedbackly) — 4.2/5 (36 reviews) — All-in-one feedback suite with omnichannel distribution, visual customization, and survey creation through the customer journey.
19. [SurveyJS](https://www.capterra.ca/software/1063198/surveyjs) — 4.9/5 (24 reviews) — Measure customer loyalty with customized NPS surveys and real-time reporting from SurveyJS.
20. [Trustmary](https://www.capterra.ca/software/214611/trustmary) — 4.6/5 (23 reviews) — Measure NPS, automate feedback collection, find your Promoters, and request testimonials.
21. [Surveyapp](https://www.capterra.ca/software/1017459/surveyapp) — 4.7/5 (23 reviews) — Surveyapp offers omni-channel tools like smiley surveys, kiosks, and more to help collect actionable customer and employee insights.
22. [youengage](https://www.capterra.ca/software/1012584/youengage) — 4.9/5 (21 reviews) — Customer engagement solution to help generate leads, engage users, and get feedback using quizzes, surveys, polls, live Q\&A, and more.
23. [XEBO.ai](https://www.capterra.ca/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
24. [Customer Thermometer](https://www.capterra.ca/software/133435/customer-thermometer) — 4.9/5 (18 reviews) — 1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email.
25. [Clootrack](https://www.capterra.ca/software/1042420/clootrack) — 5.0/5 (16 reviews) — Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/directory/32075/nps/pricing/free/software?page=2)

## Related Categories

- [360 Degree Feedback Software](https://www.capterra.ca/directory/30666/360-degree-feedback/software)
- [Survey Tools](https://www.capterra.ca/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)
- [Polling Software](https://www.capterra.ca/directory/31220/polling/software)
- [Forms Automation Software](https://www.capterra.ca/directory/10023/forms-automation/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/32075/nps/software)
- [All Categories](https://www.capterra.ca/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Capterra Canada","url":"https://www.capterra.ca/","@type":"WebSite","@id":"https://www.capterra.ca/#website","publisher":{"@id":"https://www.capterra.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"NPS Software","description":"Discover and compare Free NPS Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.ca/directory/32075/nps/pricing/free/software","about":{"@id":"https://www.capterra.ca/directory/32075/nps/pricing/free/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ca/directory/32075/nps/pricing/free/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/directory/32075/nps/pricing/free/software#webpage","mainEntity":{"@id":"https://www.capterra.ca/directory/32075/nps/pricing/free/software#itemlist"},"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free NPS Software","position":2,"item":"https://www.capterra.ca/directory/32075/nps/software","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/32075/nps/pricing/free/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Free NPS Software - Capterra Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Survicate","position":1,"description":"Survicate makes it easy to measure, understand, and act on Net Promoter Score® feedback—helping you boost loyalty, identify promoters and detractors, and turn insights into growth.\n\nWith advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts.\n\nConnect Survicate seamlessly with 40+ native integrations and act on the collected insights instantly. \n\nKey features:\n\n🎯 Run highly targeted surveys via email, link, website, in-product, and mobile apps\n🎯 Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more\n🎯 Visualize real-time data with customizable Dashboards & widgets\n🎯 Analyze & categorize feedback & sentiment faster with the AI-powered Insights Hub\n🎯 Instantly uncover trends and customer needs with the Research Assistant AI chat","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3ea9811-0efe-4142-a73c-dc185941a50d.png","url":"https://www.capterra.ca/software/132914/survicate","@type":"ListItem"},{"name":"Typeform","position":2,"description":"Typeform makes it easy to collect and understand Net Promoter Score® feedback. Share your survey across multiple channels to make it easy for customers to meet you where they are. With conditional logic, follow-up questions adapt automatically depending on whether someone is a promoter, passive, or detractor, so every response gives you more useful context. \n\nYour NPS score is calculated in real time, and results update instantly, ready to share without spreadsheets or manual work. You can also trigger follow-ups or workflows based on how people respond, helping you close the loop with detractors and celebrate promoters while the feedback is still fresh.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.capterra.ca/software/137289/typeform","@type":"ListItem"},{"name":"SurveyLegend","position":3,"description":"SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous NPS surveys.\n\nWant to make sure your clients are happy? Want to know how loyal your customers are? Interested to learn if your patients recommend you to others? All these questions and a whole lot more are answered using the Net Promoter Score (NPS).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d40466c-7e3f-42e2-8064-6d772a44c140.png","url":"https://www.capterra.ca/software/156752/surveylegend","@type":"ListItem"},{"name":"SurveyMonkey","position":4,"description":"CX teams use SurveyMonkey to set up NPS programs in a matter of hours, get real insights from customers, and identify promoters and detractors with ease. Build segmented campaigns to turn your promoters into brand advocates and act on feedback from passives or detractors. Understand where you stack up with SurveyMonkey industry benchmarks and bring NPS data into your CRM with seamless integrations.\n\nSurveyMonkey offers:\n-Multi-channel response collection (SMS, web) lets you capture NPS across customer touch points easily. Use SurveyMonkey email invites to embed the NPS question in your email so customers can respond with just one click\n- Benchmarkable templates to get started quickly and understand how you stack up\n- Integrations with Salesforce, HubSpot, and more to automate follow-up emails to promoters, passives, and detractors\n\n- Securely share insights across your organization with advanced collaboration features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8a170d5-f00f-4bc4-bb3c-53f779e744b1.jpeg","url":"https://www.capterra.ca/software/32728/surveymonkey","@type":"ListItem"},{"name":"Jotform","position":5,"description":"Improve your customer experience by calculating your Net Promoter Score (NPS) with ready-made NPS surveys from Jotform Enterprise. Create and customize an NPS survey with Jotform's drag-and-drop online builder, then use our built-in sharing options to send email invitations, share a link on your social media profiles, or seamlessly embed it in your company's website. Get a good read on customer loyalty and drive up customer retention and growth in no time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba1007d-abcd-4fe1-aeb3-964fd08702cb.png","url":"https://www.capterra.ca/software/158456/jotform-4-0","@type":"ListItem"},{"name":"Trustpilot","position":6,"description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers & businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan & New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars & more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0340ad5c-7a32-415d-beb8-8fc9875e80c7.png","url":"https://www.capterra.ca/software/169618/trustpilot","@type":"ListItem"},{"name":"Zoho Survey","position":7,"description":"Zoho Survey is an online survey tool that allows users to create customizable surveys for gathering feedback and conducting market research. The software features over 30 question types and pre-designed templates for various applications including customer satisfaction and employee engagement surveys. Its advanced logic capabilities enable personalized survey experiences through dynamic paths and branching options. The platform supports multiple languages and offers branding customization for consistent presentation. Users can distribute surveys through various channels such as email, social media, and QR codes, with offline functionality available for areas with limited connectivity. Zoho Survey includes analytics tools that generate real-time reports and sentiment analysis of responses. The system also provides automated follow-up options and customizable post-survey experiences. The platform maintains data security standards and GDPR compliance for information protection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6f355114-394f-4c08-8b28-5b6f19ef5d2d.jpeg","url":"https://www.capterra.ca/software/131426/zoho-survey","@type":"ListItem"},{"name":"Alchemer","position":8,"description":"Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/536d7b1c-f614-4e51-a757-88cb5e4ff27f.png","url":"https://www.capterra.ca/software/72549/alchemer","@type":"ListItem"},{"name":"forms.app","position":9,"description":"forms.app is an online form builder that enables users to create and customize forms, including NPS surveys for customers and employees. Its drag-and-drop interface allows anyone to design professional forms quickly. The platform includes AI-powered tools that generate questions and answer options instantly. Users can access a library of customizable form templates for various purposes, including application, booking, report, quote, registration, order, and payment forms.\n\nforms.app offers form features such as conditional logic, multi-page forms, e-signatures, PDF generation from responses, and payment integrations with Stripe and PayPal. forms.app maintains data security through GDPR compliance, ISO/IEC 27001 certification, and PCI DSS adherence. The platform integrates with many popular business apps. The form builder provides a comprehensive solution for creating engaging forms and surveys that works smoothly across multiple devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5fad776f-de27-4a29-8066-57b84d7e8022.jpeg","url":"https://www.capterra.ca/software/197758/forms-app","@type":"ListItem"},{"name":"XM for Customer Experience","position":10,"description":"Customer Frontlines makes it easy to measure, analyze, and improve your Net Promoter Score. Collect real-time feedback across every channel with intuitive, easy-to-use surveys. Empower your organization to improve every key moment along the customer journey with dynamic reporting, role-based dashboards, predictive insights, and AI-powered recommendations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.capterra.ca/software/152924/customer-frontlines","@type":"ListItem"},{"name":"SmartSurvey","position":11,"description":"Understand and enhance customer loyalty with SmartSurvey's Net Promoter Score (NPS) tools. Easily create branded surveys to measure how likely your customers are to recommend your business and identify promoters, passives, and detractors.\n\nUse advanced dashboards to track NPS trends, visualize customer feedback, and measure progress against key benchmarks. Integrate seamlessly with CRMs like Salesforce to automate follow-ups and align feedback with actionable strategies.\n\nWith GDPR-compliant, UK-based data storage and robust security features, SmartSurvey ensures your data is safe while delivering the insights needed to improve customer satisfaction and loyalty. Choose SmartSurvey to turn feedback into growth opportunities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2aba5e1-6095-445e-b750-5e355fc691a9.png","url":"https://www.capterra.ca/software/57112/smartsurvey","@type":"ListItem"},{"name":"Customerly","position":12,"description":"Customerly is the first-in-class AI customer service platform, redefining how businesses engage with customers. Powered by advanced AI Agents, Customerly switches seamlessly between AI Assistant and Mission Mode, automating entire customer conversations, resolving issues instantly, and escalating complex cases based on intent.\n\nDesigned for SaaS companies, Customerly combines AI-powered support, customizable workflows, NPS & CSAT surveys, and email marketing automation to boost efficiency, enhance customer satisfaction, and drive retention.\n\nSince its launch, Customerly has supported hundreds of SaaS businesses, enabling them to scale support operations, improve engagement, and deliver unparalleled customer experiences. With powerful AI automation and seamless human integration, Customerly is your ultimate solution for customer service and success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0dc0408c-9842-40d7-9760-9b1da51a77e0.png","url":"https://www.capterra.ca/software/173977/customerly","@type":"ListItem"},{"name":"SmartCustomer","position":13,"description":"SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.\n\nBeyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance.\n\nSmartCustomer currently supports over 60K brands in building connections based on trust and transparency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b06f1abe-7ea9-45a4-84fd-a366b3978382.png","url":"https://www.capterra.ca/software/184152/sitejabber-business-suite","@type":"ListItem"},{"name":"SurveyLab","position":14,"description":"SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation.\n\nSystem is a web application and no additional software except a web browser is needed to use it. Some of the service features include : advanced logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d935befe-4185-461c-b8f1-e83788406a57.png","url":"https://www.capterra.ca/software/80891/mysurveylab-com","@type":"ListItem"},{"name":"Delighted","position":15,"description":"With Delighted NPS, you can collect, analyze, and act on customer feedback in 3 easy steps – no development or design resources required.\n\nDelighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.\n\nSign up now and gain access to free NPS survey software. Gather feedback in minutes!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ec7acc3-8287-4db3-a093-dfec534158c2.png","url":"https://www.capterra.ca/software/157973/delighted","@type":"ListItem"},{"name":"GetFeedback","position":16,"description":"With GetFeedback for Salesforce, you can automatically collect customer feedback at critical touchpoints in the customer journey. Pull more context into your surveys then push feedback into Salesforce so you can measure valuable customer metrics like NPS, CSAT, or CES and take intelligent action to improve your customer experience. GetFeedback customers see a 240% increase in response rates and 7x faster implementation than other cx survey platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc968c99-21e4-4ff3-b402-08433c48ab3c.png","url":"https://www.capterra.ca/software/133180/getfeedback","@type":"ListItem"},{"name":"Screeb","position":17,"description":"Screeb redefines the way businesses collect and manage NPS to better understand their customer's needs:\n\n- See how people are using your app\n- Ask questions to better understand their behaviour\n- Get qualitative insights to improve your product\n\nScreeb helps you to know who is using your app and to spot improvement areas for your product. Get a clear understanding of why your users act like this, what they want and what you should do next.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0befc8ed-4258-4d78-ac42-ea27b360f6d8.png","url":"https://www.capterra.ca/software/1021951/screeb","@type":"ListItem"},{"name":"Feedbackly","position":18,"description":"Feedbackly helps you create customizable surveys and publish them simultaneously on any sales/communication channel; then analyze the responses in our industry-leading dashboard. Use our loved survey templates (NPS, EVI, and more). Publish surveys in minutes. Sit back and wait for the feedback to gather automatically. Follow the progress in real-time on our customer journey specialized analytics tool. PS! Feedbackly is the only CXM software on the market that enables measuring customer emotions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/038e731d-57e4-47bc-a283-27df9436944c.png","url":"https://www.capterra.ca/software/142140/feedbackly","@type":"ListItem"},{"name":"SurveyJS","position":19,"description":"SurveyJS helps businesses easily collect and measure Net Promoter Score (NPS) to gauge customer loyalty and satisfaction. With its intuitive form builder, businesses can design NPS surveys that dynamically change the flow of a survey based on customer behavior, ensuring timely and relevant feedback. The platform’s open-source nature allows full customization to fit any business need, from simple NPS score collection to detailed follow-up questions for deeper insights. Real-time analytics and reporting help businesses track NPS trends over time. Visit the SurveyJS website to access a free full-featured form builder demo, along with over 200 starter examples and tutorials.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51db91c3-bf7e-4931-8384-2e7d43a8ec2f.png","url":"https://www.capterra.ca/software/1063198/surveyjs","@type":"ListItem"},{"name":"Trustmary","position":20,"description":"Trustmary helps you measure Net Promoter Score, find your Promoters, and request testimonials.\n\n– Create personalized NPS surveys.\n– Distribute via email, URL, QR code, and embed.\n– Request testimonials from your Promoters.\n– Automate the whole feedback and testimonial collection flow.\n– Get shareable reports and analyze trends.\n– Integrate with your CRM for more accurate automation triggers.\n\nUse the data to improve your services and promote positive customer experiences on your website.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef904475-6146-4495-b6a8-52e59c45fc63.png","url":"https://www.capterra.ca/software/214611/trustmary","@type":"ListItem"},{"name":"Surveyapp","position":21,"description":"Surveyapp is a comprehensive experience management software offering omni-channel feedback tools. It features a smiley survey app for tablets and phones that can capture feedback even offline. Businesses can gain valuable insights into customer and employee satisfaction through the use of smiley face surveys. The SurveyKiosk, a ready-to-use terminal, collects feedback in busy locations like airports and shopping centers. \n\nThe software also includes email surveys for gathering employee and customer feedback. Surveyapp provides smiley buttons for real-time feedback as well as online surveys that can be shared via links, QR codes, and web forms. The employee pulse email surveys capture immediate feedback. The Surveyapp Manager App allows users to view feedback on the go, receive alerts, and collaborate with teams. The software includes management capabilities with detailed statistical and text analysis through a real-time analytics suite.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20e5af3e-9817-4639-bb79-eff942f6abbb.png","url":"https://www.capterra.ca/software/1017459/surveyapp","@type":"ListItem"},{"name":"youengage","position":22,"description":"Using youengage you can easily create beautiful interactive experiences that convert. Engage and get feedback at every step of the customer journey. Create and share interactive content such as quizzes, surveys, polls, calculators, assessments, product recommendations, and live Q&A on your virtual events.\nYou can generate leads and drive more revenues while capturing data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7f434b7c-1fc9-4e9a-873f-9f50df0cc830.jpeg","url":"https://www.capterra.ca/software/1012584/youengage","@type":"ListItem"},{"name":"XEBO.ai","position":23,"description":"XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration. XEBO.ai can provide detailed insights in real-time through its features of interactive analytics, Text analytics, and Push Reporting. It is well suited for most sectors from financial services, retail, public sector, and telecom to B2B companies. It allows you to collect feedback","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9247d130-660c-4df9-ad18-e2f6aa775477.png","url":"https://www.capterra.ca/software/178584/survey2connect","@type":"ListItem"},{"name":"Customer Thermometer","position":24,"description":"Customer Thermometer combines an unbeatable, 1-click customer satisfaction measurement tool with award-winning support and seamless platform integration. Over 10,000 support, service and help desk teams at leading companies around the world use us to drive real-time feedback for NPS, CSAT, CX and EX initiatives. Survey response rates regularly top 80% and you’ll love our simple config, dashboards and in-depth reporting options. Installation is easy and takes just minutes. Trial us for free!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9331f36f-e3de-49d4-9324-cbd10fd2a3c2.png","url":"https://www.capterra.ca/software/133435/customer-thermometer","@type":"ListItem"},{"name":"Clootrack","position":25,"description":"Clootrack is an AI super-agent for complete VoC analytics. Overcome declining survey response rates by tapping into the broadest data set. Gain deeper insights 7.5X faster, using AI that's tailored to your business and research methods. \n\nClootrack delivers qualitative and quantitative insights from 100% of customer interactions, including calls, reviews, surveys, and chat. Its unsupervised, patented AI achieves 96.5% theme detection accuracy and 98% sentiment accuracy, ensuring insights are both unbiased and precise. \n\nWith 1,000+ enterprise data connectors and online listening capabilities, it captures a full view of customer experience. Use Clootrack to reduce churn, accelerate product innovation, decrease returns, and identify growth opportunities in real time with a proven ROI of up to 38X.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/338513d5-f570-42e1-992e-3bc4b4a17426.jpeg","url":"https://www.capterra.ca/software/1042420/clootrack","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/32075/nps/pricing/free/software#itemlist","numberOfItems":25}
</script>