---
description: Discover and compare Contact Center Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Contact Center Software for Mac - Price comparison & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Contact Center Software for Mac](https://www.capterra.ca/directory/32035/contact-center/software)

# Contact Center Software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
2. [Avochato](https://www.capterra.ca/software/161117/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
3. [CallTools](https://www.capterra.ca/software/149510/call-center-software) — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
4. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (890 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \& mobile numbers and more...
5. [VINSI](https://www.capterra.ca/software/1097305/VINSI) — 5.0/5 (10 reviews) — AI-powered platform unifying voice agents, CRM, automation, ticketing, QA \& analytics into one connected business ecosystem.
6. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (7416 reviews) — Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
7. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2216 reviews) — Zoho Desk helps businesses unify customer communication over the phone, email, live chat, SMS, social media, and instant messaging.
8. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
9. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (1005 reviews) — High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
10. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (919 reviews) — Cloud-based platform for business phone, omnichannel contact center, and customer conversations via voice, video, chat, and email.
11. [TeamSupport](https://www.capterra.ca/software/87908/teamsupport) — 4.5/5 (850 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
12. [Salesforce Service Cloud](https://www.capterra.ca/software/136189/salesforce) — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
13. [Talkdesk](https://www.capterra.ca/software/132852/talkdesk) — 4.5/5 (734 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
14. [Apptivo](https://www.capterra.ca/software/1011835/apptivo) — 4.4/5 (708 reviews) — Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more.
15. [CallHippo](https://www.capterra.ca/software/159578/callhippo) — 4.4/5 (693 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
16. [GoTo Connect](https://www.capterra.ca/software/163604/GoTo-Connect) — 4.5/5 (671 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
17. [Lime Connect](https://www.capterra.ca/software/131558/userlike-live-chat) — 4.6/5 (649 reviews) — Lime Connect is the leading GDPR-compliant software for automation \& messaging that helps businesses transform customer communication.
18. [NiCE CXone](https://www.capterra.ca/software/134775/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
19. [Dialpad](https://www.capterra.ca/software/190976/dialpad-sell) — 4.2/5 (571 reviews) — The world's first Agentic AI contact center for modern customer experience.
20. [Agile CRM](https://www.capterra.ca/software/135148/agile-crm) — 4.1/5 (526 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
21. [Five9](https://www.capterra.ca/software/132405/five9) — 4.2/5 (487 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
22. [Aircall](https://www.capterra.ca/software/144486/aircall) — 4.2/5 (466 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
23. [Kixie PowerCall & SMS](https://www.capterra.ca/software/135636/kixie-powercall) — 4.6/5 (295 reviews) — Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call.
24. [Front](https://www.capterra.ca/software/132901/front) — 4.5/5 (291 reviews) — Front is a customer ops platform that helps businesses keep the human touch in every interaction.
25. [MiVoice Business](https://www.capterra.ca/software/140996/MiVoice-Business-Solution) — 4.2/5 (283 reviews) — MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.

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## Related Categories

- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.ca/directory)

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Everything is completely accessible from an Android or iOS device and integrated with Office365 & G Suite.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.capterra.ca/software/1011835/apptivo","@type":"ListItem"},{"name":"CallHippo","position":15,"description":"CallHippo is a modern business phone system that helps users connect with the customers. It is easy-to-use platform that offers various features, including power dialer and automatic call distribution. Reporting and integrations enable sales and service teams to have effective conversations with customers. \n\nCallHippo's omnichannel platform unifies customer interactions across voice, chat, and email, offering workflow automation and team performance analytics. It also integrates with CRMs and other business tools to streamline workflows and provide insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.ca/software/159578/callhippo","@type":"ListItem"},{"name":"GoTo Connect","position":16,"description":"We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. 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With CXone, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.ca/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Dialpad","position":19,"description":"Dialpad Contact Center is the world's first Agentic AI contact center, where AI agents reason, resolve, and act autonomously across the full customer journey instead of just transcribing calls. Voice, digital, and human agents unify in one AI-native platform, connecting the voice and data silos that have historically kept support teams reactive. Every interaction compounds into intelligence across 775M+ AI recaps and counting, governed by Dialpad's Guardian layer for secure, enterprise-grade operations. Up to 80% of issues resolve autonomously, and Dialpad's Proving Ground lets you validate ROI before scaling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.capterra.ca/software/190976/dialpad-sell","@type":"ListItem"},{"name":"Agile CRM","position":20,"description":"Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.ca/software/135148/agile-crm","@type":"ListItem"},{"name":"Five9","position":21,"description":"Five9 is the all-in-one call center software that uses Practical AI to increase your team's effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.ca/software/132405/five9","@type":"ListItem"},{"name":"Aircall","position":22,"description":"Aircall is a cloud-based business phone and call center platform that brings voice, SMS, and WhatsApp into one shared workspace. Sales and support teams use it to manage high volumes of customer conversations while keeping their CRM and helpdesk tools in sync automatically.\n\nCore features include smart call routing, IVR, call recording, power dialer, live monitoring, and a shared inbox with full conversation history across channels. Over 250 native integrations connect with tools like Salesforce, HubSpot, and Zendesk, with automatic call logging after every interaction.\n\nAI tools handle inbound calls and messages around the clock, generate call summaries, score calls, and surface real-time coaching prompts for agents during live conversations.\n\nAircall suits SMB and mid-market sales teams, customer support teams, and revenue operations roles across healthcare, SaaS, professional services, and marketing agencies. A minimum of three licenses is required.","image":"https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png","url":"https://www.capterra.ca/software/144486/aircall","@type":"ListItem"},{"name":"Kixie PowerCall & SMS","position":23,"description":"Kixie PowerCall & SMS is a cloud-based sales engagement platform that combines a multi-line power dialer, business SMS, and CRM integration to help sales teams connect with more leads and manage outreach in one place.\n\nSales teams use Kixie PowerCall & SMS to automate call logging, send and receive texts, run multi-line dialing campaigns, and track performance across calls and messages. It integrates with popular CRMs to sync contact data and activity automatically.\n\nCore features include a power dialer, two-way SMS, voicemail drop, call recording, live coaching tools, and real-time reporting. AI-assisted features support call scoring and conversation analysis.\n\nThe platform suits small to midsize sales teams in industries such as real estate, insurance, financial services, and SaaS.","image":"https://images.g2crowd.com/uploads/product/image/4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png","url":"https://www.capterra.ca/software/135636/kixie-powercall","@type":"ListItem"},{"name":"Front","position":24,"description":"Yes—you can scale and keep the human touch. Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all customer ops.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.ca/software/132901/front","@type":"ListItem"},{"name":"MiVoice Business","position":25,"description":"MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An open, feature-rich unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by organizations across all industries. \n\nWith the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, or in your public cloud instance.\n\nThe entire solution can be purchased with traditional CapEx perpetual licensing or using OpEx subscription payment model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4e365b6-f7c7-4d7c-b03f-973c9edc36e4.jpeg","url":"https://www.capterra.ca/software/140996/MiVoice-Business-Solution","@type":"ListItem"}],"numberOfItems":25}
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