---
description: Page 2 - Compare the best Conversational AI Platforms in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Page 2 - Conversational AI Platforms - Prices & Reviews - Capterra Canada 2026
---

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# Conversational AI Platforms

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [Outreach](https://www.capterra.ca/software/159318/outreach) — 4.4/5 (308 reviews) — Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like your best rep.
2. [Genesys Cloud CX](https://www.capterra.ca/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
3. [Qlik Sense](https://www.capterra.ca/software/145530/qlik-sense) — 4.5/5 (261 reviews) — Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
4. [TextCortex AI](https://www.capterra.ca/software/1018715/textcortex-ai) — 4.7/5 (236 reviews) — TextCortex is designed to meet the specific needs of your enterprise through customized content creation and secure data integration.
5. [SalesLoft](https://www.capterra.ca/software/157977/salesloft) — 4.3/5 (231 reviews) — The \#1 platform to codify \& automate dynamic sales plays, facilitate coaching, \& deliver insights at every stage of the revenue cycle.
6. [Wati](https://www.capterra.ca/software/204314/wati) — 4.6/5 (203 reviews) — End-to-end WhatsApp API solution designed for small and medium-sized businesses for efficient sales, marketing, and customer support.
7. [Drift](https://www.capterra.ca/software/150371/drift) — 4.5/5 (199 reviews) — Drift is the Revenue Acceleration platform that uses AI to replicate the behavior and performance of your very best SDRs.
8. [Jobin.cloud](https://www.capterra.ca/software/1021637/jobincloud) — 4.7/5 (172 reviews) — AI-powered platform combining ChatGPT personalization with multi-channel outreach and CRM integration for enhanced customer engagement.
9. [Tiledesk](https://www.capterra.ca/software/187541/tiledesk) — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
10. [Crisp](https://www.capterra.ca/software/151292/crisp) — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
11. [Emitrr](https://www.capterra.ca/software/215815/emitrr) — 4.8/5 (146 reviews) — Customer engagement solution that enables local businesses to communicate effectively via text messaging and automation tools.
12. [Gladly](https://www.capterra.ca/software/156723/gladly) — 4.8/5 (139 reviews) — Gladly is a CX platform with built-in AI that powers seamless, personalized conversations across all messaging and voice channels.
13. [Freshchat](https://www.capterra.ca/software/158117/freshchat) — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
14. [TeamSupport Messaging & Live Chat](https://www.capterra.ca/software/1033604/teamsupport-messaging--live-chat) — 4.6/5 (114 reviews) — TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier.
15. [Comm100](https://www.capterra.ca/software/108889/comm100-live-chat) — 4.7/5 (108 reviews) — Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale.
16. [Glassix](https://www.capterra.ca/software/1052241/glassix) — 5.0/5 (103 reviews) — Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4
17. [Sobot](https://www.capterra.ca/software/1072329/Sobot) — 4.9/5 (93 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
18. [Sprinklr](https://www.capterra.ca/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
19. [Clepher](https://www.capterra.ca/software/1037558/clever-messenger) — 4.8/5 (88 reviews) — Upgrade your sales, marketing, and support with Clepher's drag 'n drop bot builder for FB™ Messenger and Instagram™ DM today.
20. [Botsonic](https://www.capterra.ca/software/1061327/botsonic) — 4.8/5 (80 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
21. [SmatBot](https://www.capterra.ca/software/181581/smatbot-) — 4.6/5 (74 reviews) — An omnichannel platform that can be used to build conversations with your customers for Multiple Used cases.
22. [UChat](https://www.capterra.ca/software/1022133/uchat) — 4.9/5 (73 reviews) — UChat is a chatbot platform that helps businesses automate conversations across 12 channels without coding.
23. [Zipteams](https://www.capterra.ca/software/1034208/zipteams) — 4.7/5 (73 reviews) — Qualify Better, Close Faster with Zipteams Smart Meeting Rooms.
24. [Chatbase](https://www.capterra.ca/software/1053300/chatbase) — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
25. [ManyChat](https://www.capterra.ca/software/206636/manychat) — 4.6/5 (72 reviews) — Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS.

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## Related Categories

- [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)

## Links

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The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more informati","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/929f2a73-02d9-4447-b9df-558b65f0e758.png","url":"https://www.capterra.ca/software/157977/salesloft","@type":"ListItem"},{"name":"Wati","position":6,"description":"WATI is an end-to-end WhatsApp API solution for SMBs. Using powerful chatbots, APIs, integrations, and customer intelligence capabilities, WATI enables efficient sales, marketing, and customer support. 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Acting as a virtual assistant, it manages communication tasks 24/7. Businesses can send texts from existing phone numbers, reducing calls, while team messaging improves staff collaboration.\n\nAutomation tools streamline operations with appointment reminders and updates. The reviews module boosts online presence, and rext campaigns enable mass messaging. Additional features include an online form builder for lead generation, smart scheduling to reduce no-shows, and a VOIP system for phone management.\n\nEmitrr integrates with various CRMs, helping businesses maintain workflows while upgrading communication capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d7cab41-bf45-4fce-a9a7-a3cfa59b8097.jpeg","url":"https://www.capterra.ca/software/215815/emitrr","@type":"ListItem"},{"name":"Gladly","position":12,"description":"Gladly is a modern customer experience platform with built-in conversational AI that powers real-time, personalized interactions across voice, chat, email, SMS, and more. The AI assistant, Sidekick, automates repetitive inquiries, surfaces relevant customer context, and suggests helpful responses—enabling agents to focus on higher-value conversations. \n\nUnlike legacy tools, Gladly supports a continuous conversation model where AI and humans work together seamlessly to serve customers as people, not tickets. Brands like TUMI and Crate & Barrel use Gladly to deliver AI-enhanced service that is both efficient and personal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.ca/software/156723/gladly","@type":"ListItem"},{"name":"Freshchat","position":13,"description":"Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.\n\nWith the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.\n\nThis is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.capterra.ca/software/158117/freshchat","@type":"ListItem"},{"name":"TeamSupport Messaging & Live Chat","position":14,"description":"TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, collaborate with external departments, and garner valuable customer insights in one intuitive dashboard. TeamSupport is here to help agents tackle their most pressing challenges with a nimble solution that’s easy to learn and implement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46f9b243-b89c-47ea-a91f-2a98ffa75ba2.jpeg","url":"https://www.capterra.ca/software/1033604/teamsupport-messaging--live-chat","@type":"ListItem"},{"name":"Comm100","position":15,"description":"Comm100 is a global provider of innovative AI-powered omnichannel customer support solutions for commercial, government, and nonprofit organizations. \n\nComm100 AI Agent is a conversational support solution designed to handle routine customer inquiries quickly, accurately, and at scale while keeping humans in control when it matters. It engages customers in natural, context-aware conversations across live chat, messaging, email, and other digital channels, resolving common questions instantly and reducing pressure on support teams. \n\nBuilt to work from your verified knowledge and defined workflows, Comm100 AI Agent delivers consistent, on-brand responses without guessing or hallucinating. It recalls conversation context, asks clarifying questions when needed, and guides interactions toward resolution -- exactly like a skilled human agent would. When an issue becomes complex or sensitive, the AI Agent can hand the conversation to a live agent with full context intact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b70598f4-fc91-4b84-845f-aee84ab8da07.png","url":"https://www.capterra.ca/software/108889/comm100-live-chat","@type":"ListItem"},{"name":"Glassix","position":16,"description":"From AI 🤖 to Hi 👋, all your business conversations in one place. Our AI-powered customer communications platform enables teams to converse like pros, effortlessly automating tasks & leaving customers saying 'Wow'. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From Omnichannel chatbots to personalized greetings, keep your customers engaged in one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73fa782a-b426-4387-a141-99ab6979cf2e.png","url":"https://www.capterra.ca/software/1052241/glassix","@type":"ListItem"},{"name":"Sobot","position":17,"description":"Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Our mission is to provide a secure, adaptable platform that empowers companies worldwide to connect deeply and efficiently with their customers.\n\nFrom small startups to multinational enterprises, Sobot believes that every business should have access to innovative customer experience tools. Serving over 10,000 brands across diverse industries in 18+ languages, our clients include renowned names such as Samsung, OPPO, Philips, Tineco, DFS, Renogy, Weee!, Michael Kors, J&T, Air Liquide, OPay, Mico, and Lilith Games.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/842aa0f1-659b-4283-b84d-f66a8fe6f828.jpeg","url":"https://www.capterra.ca/software/1072329/Sobot","@type":"ListItem"},{"name":"Sprinklr","position":18,"description":"Sprinklr's mission is to help the world's most loved brands create happier customers. We do this with the world's first Customer Experience Management (CXM) platform, which enables one-to-one, human connections at scale across 25+ different communication channels such as Twitter, Facebook, and Instagram. Headquartered in New York City with 1,400 employees in 22 offices, Sprinklr works with more than 1,200 of the world's most valuable brands, including McDonald's, Nike, and Microsoft.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.capterra.ca/software/131274/sprinklr-platform","@type":"ListItem"},{"name":"Clepher","position":19,"description":"Want to upgrade your sales, marketing, and support cycles to the next level? Clepher is your solution! With our easy-to-use drag 'n drop flows and automation rules, you can quickly create custom AI-Powered conversational chatbot experiences for your customers on Facebook™ Messenger and Instagram™ Direct Message. With over 50+ native integrations (plus Zapier and Make), 220+ Done for You Templates and 200+ Done for You Flows, nothing stops you from adding a chatbot today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3e76cf3-5f28-4266-aa78-9b2b4a8abd38.png","url":"https://www.capterra.ca/software/1037558/clever-messenger","@type":"ListItem"},{"name":"Botsonic","position":20,"description":"Botsonic offers intuitive tools for building versatile support bots, creative GPT bots, and enhanced OpenAI Assistants.  It excels in seamless Zendesk and Freshdesk integration for live agent handoff, ensuring a smooth transition and superior customer service. Enjoy multilingual support, advanced analytics, and GDPR compliance. Perfect for businesses seeking efficient, AI-powered customer interaction solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2794f36-ce07-447b-a579-9ed726e4c3ed.png","url":"https://www.capterra.ca/software/1061327/botsonic","@type":"ListItem"},{"name":"SmatBot","position":21,"description":"SmatBot - a subsidiary of ByteQuark Solutions, is a leading player in the AI-powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users.\n\nOur omnichannel, multilingual ( 50+ languages ) chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f1cd448-58b5-4cb2-a842-f52b5247845f.jpeg","url":"https://www.capterra.ca/software/181581/smatbot-","@type":"ListItem"},{"name":"UChat","position":22,"description":"UChat is a no-code omnichannel chatbot platform that allows businesses to engage with customers across 12 channels including Facebook Messenger, WhatsApp, SMS, and more. The software provides a visual drag-and-drop interface to build advanced chatbot automations and workflows without coding, and includes AI integration, ecommerce features, human takeover, and over 50 platform integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1baab04-2076-4f6b-af28-078208d58530.png","url":"https://www.capterra.ca/software/1022133/uchat","@type":"ListItem"},{"name":"Zipteams","position":23,"description":"Smart meeting rooms for instant and contextual customer conversations to qualify them better and convert them faster.  \n\nIntegrated with all major CRMs including Salesforce, HubSpot, Zoho, LeadSquared, these rooms can be embedded anywhere in your buying journeys. \n\nCan be implemented within a few hours and you will see your metrics on days to close and closure rates improving in no time. \n\nCreate your smart meeting room on https://zipteams.com today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/53385ceb-99c9-45d4-909e-a9578de37d27.jpeg","url":"https://www.capterra.ca/software/1034208/zipteams","@type":"ListItem"},{"name":"Chatbase","position":24,"description":"With Chatbase, you get everything you need to easily create a chatbot powered by ChatGPT to match your brand’s personality.\n\nChatbase makes it easy to train your chatbot offline by uploading files like Word documents, PDFs, and other text files.\n\nYou can use plain text to train your chatbot by copy-pasting info from non-downloadable sources like emails and text messages.\n\nPlus, your chatbot will be able to crawl your website for answers when responding to different support questions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8be3e7fc-9704-443b-860a-b0360a18b2e8.jpeg","url":"https://www.capterra.ca/software/1053300/chatbase","@type":"ListItem"},{"name":"ManyChat","position":25,"description":"Manychat is a chat marketing software that allows businesses to automate two-way conversations on social media platforms. The software offers features to automate responses, identify sales opportunities, capture contact information, and re-engage past leads. Manychat aims to help companies drive more conversions and sales through conversational messaging on platforms like Instagram, Facebook Messenger, and SMS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7afa98c-c3d7-4c10-8ba7-bcdd21d09b12.png","url":"https://www.capterra.ca/software/206636/manychat","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/31596/conversational-ai-platform/software?page=2#itemlist","numberOfItems":25}
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