---
description: Compare the best Conversational AI Platforms in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Conversational AI Platforms - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)

# Conversational AI Platforms

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24216 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
2. [Qiscus](https://www.capterra.ca/software/1026338/qiscus) — 4.4/5 (7 reviews) — It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc.
3. [SAS Viya](https://www.capterra.ca/software/1043140/sas-viya) — 4.4/5 (12 reviews) — SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.
4. [Chatsi](https://www.capterra.ca/software/1069679/Chatsi) — 5.0/5 (2 reviews) — An AI-powered sales assistant designed to bring the in-store experience online, providing recommendations and real-time support.
5. [kama.ai](https://www.capterra.ca/software/1017085/kama-dei) (0 reviews) — Responsible AI Agents that don't hallucinate. Accurate, accountable, brand-safe answers and actions your organization can trust.
6. [Salesloft](https://www.capterra.ca/software/157977/Salesloft) — 4.3/5 (232 reviews) — Cloud-based sales platform that helps businesses manage deals, automate engagement, forecast revenue, and coach sellers using.
7. [livepro](https://www.capterra.ca/software/165150/livepro) — 4.8/5 (182 reviews) — Luna is an advanced, human-like AI Voice Agent built specifically for the contact center.
8. [Dialpad Ai Contact Center](https://www.capterra.ca/software/1000762/dialpad-contact-center) (0 reviews) — The conversational AI platform where Agentic AI reasons and acts.
9. [WhatsApp](https://www.capterra.ca/software/180345/whatsapp) — 4.7/5 (16474 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
10. [ClickUp](https://www.capterra.ca/software/158833/clickup) — 4.6/5 (4634 reviews) — Cloud-based productivity platform combining task management, docs, chat, goals, whiteboards, dashboards, and AI in one workspace.
11. [Zapier](https://www.capterra.ca/software/130182/zapier) — 4.7/5 (3082 reviews) — Cloud-based workflow automation tool that connects 9,000+ apps using no-code triggers, actions, and built-in AI steps.
12. [Notion](https://www.capterra.ca/software/186596/notion) — 4.7/5 (2832 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
13. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
14. [Fathom](https://www.capterra.ca/software/1037530/fathom) — 5.0/5 (809 reviews) — Fathom is the \#1-rated AI meeting partner: bot or bot-free capture, AI summaries, CRM sync, and searchable meeting history.
15. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (707 reviews) — Cloud-based reputation and marketing platform for multi-location brands managing reviews, listings, social media, and surveys.
16. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a conversational AI tool capable of automating up to 64% of incoming customer communication. No code, plug and play.
17. [Dialpad](https://www.capterra.ca/software/190976/dialpad-sell) — 4.2/5 (570 reviews) — The conversational AI platform where Agentic AI reasons and acts.
18. [Discord](https://www.capterra.ca/software/1022442/discord) — 4.6/5 (542 reviews) — Online communication tool that allows video, audio, and text conversations, using public or private servers.
19. [Podium](https://www.capterra.ca/software/164285/podium) — 4.2/5 (526 reviews) — Cloud-based lead management platform that consolidates text, phone, email, and social into one inbox with reviews and reporting.
20. [1min.AI](https://www.capterra.ca/software/1065472/1min-ai) — 4.7/5 (496 reviews) — Cloud-based AI platform for chat, writing, image generation, video, audio, and document analysis across 40+ AI models in one workspace.
21. [Apollo.io](https://www.capterra.ca/software/158696/apollo) — 4.5/5 (398 reviews) — Cloud-based B2B sales platform combining contact database, multi-channel outreach, built-in dialer, lead enrichment, and workflow.
22. [Simplified](https://www.capterra.ca/software/1019633/simplified) — 4.7/5 (310 reviews) — Cloud-based design platform combining graphic design, AI copywriting, video editing, and social media scheduling with real-time.
23. [ContactPigeon](https://www.capterra.ca/software/168153/contactpigeon) — 5.0/5 (308 reviews) — Cloud-based omnichannel engagement platform for retail brands, combining a built-in CDP, marketing automation, and channels like.
24. [Qlik Sense](https://www.capterra.ca/software/145530/qlik-sense) — 4.5/5 (262 reviews) — Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
25. [HelpCrunch](https://www.capterra.ca/software/146516/helpcrunch) — 4.8/5 (195 reviews) — Cloud-based customer communication platform with live chat, shared inbox, knowledge base, chatbot, email marketing, and website popups.

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## Related Categories

- [Conversational Marketing Platform Software](https://www.capterra.ca/directory/31562/conversational-marketing-platform/software)
- [AI Agents for Customer Support](https://www.capterra.ca/directory/34696/ai-agents-for-customer-support/software)
- [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software)
- [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software)
- [Generative AI Tools](https://www.capterra.ca/directory/34155/generative-ai/software)

## Links

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Now part of Superhuman.\n\nMeeting Capture: Bot-based or fully Bot-Free capture across Zoom, Google Meet, and Microsoft Teams, with support for multiple languages. Bot-free available on Mac now; Windows coming soon.\nMobile: iOS app\nAI Summaries: Action items, follow-up email drafts, and 17+ summary templates.\nCRM Sync: Summaries and notes sync automatically to HubSpot, Salesforce, and Close, with integrations for Slack, Notion, Asana, and Zapier.\nMeeting Intelligence: Ask Fathom surfaces answers across your entire meeting history, Trackers proactively alert you when topics you care about come up, and AI Scorecards help you assess call quality. Fathom's MCP integration connects that same knowledge to Claude and ChatGPT.\n\nOutcome: Teams cut post-meeting admin work and turn every conversation into a searchable, connected knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/dee726cf705bf25cd1cc3b1ff354c90c/fathom-video.png","url":"https://www.capterra.ca/software/1037530/fathom","@type":"ListItem"},{"name":"Birdeye","position":15,"description":"Birdeye is a cloud-based marketing and reputation platform built for businesses with multiple locations. It brings together reviews, listings, social media, surveys, messaging, and marketing campaigns into a single dashboard, removing the need for separate tools.\n\nBusinesses use Birdeye to manage their online presence across locations, respond to customer reviews, keep directory listings accurate, run email and SMS campaigns, and track customer sentiment. It connects with over 3,000 business apps including Salesforce, HubSpot, and QuickBooks.\n\nCore features include review management across 200+ sites, listing sync across 50+ directories, social media scheduling, a unified inbox for customer conversations, survey tools, digital payments, and always-on reporting.\n\nBirdeye is best suited for multi-location businesses ranging from small operations to large enterprises across healthcare, retail, home services, automotive, financial services, dental, real estate, and food and beverage.","image":"https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg","url":"https://www.capterra.ca/software/152997/birdeye","@type":"ListItem"},{"name":"Tidio","position":16,"description":"Tidio is a conversational AI platform powered by Lyro, the AI agent for customer service. Resolve up to 64% of incoming communication with truthful, grounded, human-like answers.\n\nWith Lyro, you'll bring down response times to seconds. Support your clients 24/7 in multiple languages and locations. Train the conversational AI agent on you knowledge base with a single click. With every interaction, Lyro improves its answers and reasoning.\n\n• Automated Support: Answers common customer questions instantly without human intervention.\n• Contextual Understanding: Uses AI to provide more natural, human-like conversations compared to basic rule-based bots.\n• 24/7 Availability: Helps businesses provide around-the-clock customer service.\n• Handoff to Humans: If Lyro can’t handle a request, it can seamlessly pass the conversation to a human agent.\n• No Coding Needed: Businesses can train Lyro using their existing FAQs or knowledge base—no complex setup required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.ca/software/144040/tidio-chat","@type":"ListItem"},{"name":"Dialpad","position":17,"description":"A conversational AI platform shouldn't stop at understanding language, it should act on it. Dialpad's Conversational AI is built on Agentic AI: agents that reason through voice and digital conversations in real time, taking the next step toward resolution instead of just generating a response. Every conversation connects into one AI-native platform, compounding intelligence across 775M+ AI recaps and counting. Governed by Dialpad's Guardian layer for secure, enterprise-grade oversight, and validated through the Proving Ground so you can confirm real-world results before scaling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.capterra.ca/software/190976/dialpad-sell","@type":"ListItem"},{"name":"Discord","position":18,"description":"Discord is a communication platform that makes it possible to maintain public or private communities where users can chat by video, audio, and text. Discord communities are organized using channels and roles, which allows the moderating of conversations, granting of differentiated access to some users, and defining a series of settings, such as the volume of audio messages shared by each participant and the integration of bots to automate content.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a85b36ef-ff72-49be-8c06-c385860eecd0.jpeg","url":"https://www.capterra.ca/software/1022442/discord","@type":"ListItem"},{"name":"Podium","position":19,"description":"Podium is a cloud-based platform that helps local businesses manage leads, customer communication, reviews, and payments from a single dashboard. Businesses use it to handle inquiries across text, phone, email, and social channels without switching between tools.\n\nCore features include a unified inbox, automated review invitations, text-based payment collection, bulk SMS marketing, and a built-in CRM with profiles and conversation history. The platform connects with 200+ third-party tools including QuickBooks, Salesforce, Mailchimp, and Calendly.\n\nAutomations handle tasks like missed-call follow-ups, appointment reminders, and post-review referral requests, reducing manual work for staff. Payments can be collected via text invoice, tap-to-pay, or in-store card reader within the same platform.\n\nPodium is best suited for small to midsize local businesses in industries such as auto dealerships, home services, retail, dental, healthcare, and medical spas.","image":"https://images.g2crowd.com/uploads/product/image/8adaf9cae4d6226e062076492066232e/podium.png","url":"https://www.capterra.ca/software/164285/podium","@type":"ListItem"},{"name":"1min.AI","position":20,"description":"1min.AI is a cloud-based platform that brings together 40+ leading AI models into one workspace. Users can write content, generate images, transcribe audio, create videos, and analyze files without switching between tools.\n\nBusinesses use 1min.AI to handle a wide range of content and productivity tasks, from drafting marketing copy to summarizing documents and generating visuals, all from a single subscription.\n\nCore features include AI chat, image generation, text-to-speech, speech-to-text, video creation, and file and web search. Users can also build custom AI assistants tailored to specific workflows.\n\n1min.AI suits freelancers, small businesses, and growing teams across industries such as marketing, media, and professional services who want access to multiple AI tools under one plan.","image":"https://images.g2crowd.com/uploads/product/image/0ed912ff8d71866533013f67afb91bd9/1min-ai.png","url":"https://www.capterra.ca/software/1065472/1min-ai","@type":"ListItem"},{"name":"Apollo.io","position":21,"description":"Apollo.io is a cloud-based B2B sales and go-to-market platform that combines sales intelligence and sales engagement in one system. It gives teams access to a database of 240M+ contacts and 30M+ companies, with 65+ filters for targeting by job title, industry, location, company size, and buyer intent signals.\n\nBusinesses use Apollo.io to build prospect lists, run multi-step outreach across email, phone, and LinkedIn, and automate follow-up workflows. Built-in Power and Parallel Dialers support high-volume calling, while inbound lead routing, CRM enrichment, and website visitor tracking help teams manage the full pipeline. It connects with 200+ apps including Salesforce, HubSpot, and LinkedIn.\n\nApollo.io suits startups, SMBs, and enterprise teams alike. It is used by SDRs, account executives, marketers, founders, and revenue operations professionals across technology, fintech, legal technology, and other B2B industries.","image":"https://images.g2crowd.com/uploads/product/image/99c4bd25dc044ae603ad32e419e76983/apollo-io.png","url":"https://www.capterra.ca/software/158696/apollo","@type":"ListItem"},{"name":"Simplified","position":22,"description":"Simplified is a cloud-based, all-in-one content creation platform designed to help teams produce, manage, and publish content from a single workspace. Businesses use Simplified to create graphics, write copy, edit videos, and schedule social media posts without switching between tools.\n\nThe platform includes a drag-and-drop design editor, an AI writing assistant, a video editor, and a social media scheduler. Teams can collaborate in real time, leave comments, and share brand assets across projects.\n\nSimplified is best suited for small to midsize businesses, marketing teams, freelancers, and agencies in industries such as e-commerce, media, and professional services that manage ongoing content production.","image":"https://images.g2crowd.com/uploads/product/image/1595044afa3d2f8ae6acc0640a73f6ac/simplified-simplified.jpeg","url":"https://www.capterra.ca/software/1019633/simplified","@type":"ListItem"},{"name":"ContactPigeon","position":23,"description":"ContactPigeon is a cloud-based omnichannel customer engagement platform that brings together customer data, marketing automation, and campaign management in one place. Businesses use it to create personalized messages across email, SMS, web push, and social channels based on customer behavior and preferences.\n\nContactPigeon helps marketing teams track customer activity, segment audiences, and trigger automated campaigns at the right moment. Core features include a drag-and-drop campaign builder, real-time analytics, customer segmentation, and pre-built automation workflows.\n\nThe platform is best suited for mid-size to large retail and e-commerce businesses looking to manage customer communication across multiple channels from a single tool.","image":"https://images.g2crowd.com/uploads/product/image/faaec41428484038e1f87810e471406b/contactpigeon.png","url":"https://www.capterra.ca/software/168153/contactpigeon","@type":"ListItem"},{"name":"Qlik Sense","position":24,"description":"Qlik Sense is world-class business intelligence software that helps global enterprises move faster, work smarter and put modern analytics in everyone's hands. Easily combine, load, visualize, and explore data, no matter how large (or small). Create and share powerful, interactive dashboards in a governable environment. Get unmatched performance and scalability  on enterprise SaaS, your cloud of choice, or on-premises. Accelerate your path to business value with the most complete BI platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76cb11aa-aaa5-425b-b763-b1b2fc58dbd3.jpeg","url":"https://www.capterra.ca/software/145530/qlik-sense","@type":"ListItem"},{"name":"HelpCrunch","position":25,"description":"HelpCrunch is a cloud-based customer communication platform that brings live chat, email, chatbots, a shared inbox, and a knowledge base into one place. Businesses use HelpCrunch to manage customer support, run marketing campaigns, and engage website visitors through a single dashboard.\n\nCore features include automated chat workflows, multi-channel messaging, canned responses, and a self-service help center. Teams can track conversations, assign chats to agents, and monitor customer data from one interface.\n\nHelpCrunch is best suited for small to midsize businesses in SaaS, e-commerce, and digital services that want to centralize customer interactions across support and marketing functions.","image":"https://images.g2crowd.com/uploads/product/image/3f92f8be3c222b8c1d1022b253b472fe/helpcrunch.png","url":"https://www.capterra.ca/software/146516/helpcrunch","@type":"ListItem"}],"numberOfItems":25}
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