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Conversational AI Platforms

Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation. These solutions include chatbots and virtual assistants, among other tools.

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Explore the most reviewed products by our users on the Conversational AI Platforms

Local products for Canada

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Explore what’s possible with a complete AI and analytics platform that helps turn critical questions into trusted decisions. Learn more about SAS Viya
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. Viya makes it possible to integrate teams and technology, enabling all users to work together successfully. AI-based automation aligns to the needs and talents of your team, connecting all aspects of the AI and analytics life cycle and helping turn critical questions into trusted decisions. Learn more about SAS Viya

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Outreach is the only AI-powered Sales Execution Platform that helps sales teams efficiently create more pipeline and close more deals. Learn more about Outreach
Outreach’s conversation Intelligence is powered by Kaia™, an AI-powered virtual assistant, that joins and records live meetings, captures real-time transcription, and delivers on-demand confidence. With Outreach, new reps ramp up faster, sellers run more productive meetings, and managers can tap into the details and trends across all conversations. Learn more about Outreach

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads. Learn more about Pipedrive
Turn your website window shoppers into qualified leads with Pipedrive's Chatbot and Live Chat. Chatbot engages your website visitors 24/7. Easily customize your bot's look, the questions it asks and how it replies. Have available sales reps add a human touch with Live Chat from their phones or desktop. If your team gets busy, Chatbot steps in so no leads slip away. Both tools are available in the LeadBooster add-on, which can be added to any Pipedrive CRM plan. Start your 14-day free trial. Learn more about Pipedrive

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Call Journey deepens and enriches customer and employee insights. Learn more about Call Journey
Call Journey's advanced interaction intelligence and analytics technology utilizes AI software to gather data from customer interactions, providing insights into customer and agent behaviors. This enables personalized customer experiences, improved employee performance, data-driven decision-making, increased efficiency, and accelerated business growth. Contact Call Journey for a free analysis. We'll get you up and running in no time. Learn more about Call Journey

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights. Learn more about Capturi
Capturi enhances your chances to become the most important department. By using AI, Capturi transforms customer conversations into valuable insights that you can immediately act upon. Use conversational AI to gain valuable AI-generated insights into areas where your employees lack knowledge. Also, you can easily identify phrases that positively impact customer satisfaction levels. Trusted by over 150 brands, including Coop and 3, Capturi analyzes over 30 M customer conversations annually. Learn more about Capturi

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales. Learn more about Birdeye
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets. Learn more about Birdeye

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Student engagement platform powered by AI chatbots over text. It is purpose-built to positively influence student outcomes. Learn more about Mainstay
Mainstay is the student engagement platform that's powered by behaviorally intelligent chatbots. It is purpose-built to positively influence students and guide them throughout their academic journeys. Hundreds of higher education institutions and college access networks have partnered with Mainstay to support millions of students. With a research-backed approach to student engagement, Mainstay is proven to close equity gaps, boost enrollment, and improve retention. Learn more about Mainstay

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Canada Local product
kama DEI

kama DEI

(0) Canada Local product
Designed emotional intelligence platform that puts the human touch into automated client interactions. Learn more about kama DEI
Designed emotional intelligence platform that puts the human touch into automated client interactions. Learn more about kama DEI

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Freshworks Customer Service Suite-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities. Learn more about Freshworks Customer Service Suite
Step into the future of customer service with Freshworks Customer Service Suite, an AI-first, all-in-one solution. The Customer Service Suite provides a seamless experience across channels, from automated self-service to agent-led conversational support, plus advanced ticketing management for issues that require collaboration across teams, and provides actionable insights for leaders. Freshworks Customer Service Suite builds on our proven track record of offering world-class, omnichannel support Learn more about Freshworks Customer Service Suite

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
VIVI is a conversational AI solution supporting voice and chat for human-like scalable interactions for support, sales , surveys etc. Learn more about VIVI
VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides 24/7 customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs. It uses GoVivace's patented voice technology, which includes speech recognition, voice biometrics, speaker characteristics, and generative AI that allows it to pay attention to details, and be more effective. Learn more about VIVI

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Accelerate your growth with conversational AI for customer service. Tidio's AI answers up to 70% of customer questions - on any live ch Learn more about Tidio
Accelerate your growth with conversational AI for customer service. Tidio enables you to offer timely support to your customers, generate leads, and boost your sales 24/7. Solve up to 70% of customer problems - on any live channel, in 7 languages - without extra hiring. Tidio's Lyro AI Agent answers customers in 6 seconds using only your data and human-like language. Lyro AI also performs tasks, freeing your support agents to focus on high-value or uncommon requests. Learn more about Tidio

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Userlike is the leading GDPR-compliant software for messaging and automation that helps businesses transform customer communication.
Userlike is the leading German software for customer messaging and AI support automation that helps SMBs and large companies connect to their customers. The solution offers a central inbox for customer communication via website, WhatsApp, Facebook and more. Benefit from professional features like file sharing, voice messages, live translations and automate big parts of your support using Userlike's Automation Hub including GPT-4 to create AI chatbots, smart FAQs and interactive contact forms. Learn more about Userlike

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
Gong empowers your entire go-to-market organization by unlocking and operationalizing your most valuable data set — your customer conversations. Now the institutional knowledge of top performers can be democratized and connected to revenue and pipeline data, transforming your revenue organization into a revenue machine. Empower hybrid, remote, and field teams with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals. Learn more about Gong.io

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Dialpad Ai modernizes communication technology, putting voice, messaging, meetings, and video on any device.
Dialpad Sell is an effective sales dialer for sales organizations of any size. Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency. With features like Real-Time Recommendations, answers to common prospect questions pop up when specific keywords are mentioned during an active call. Direct integrations with other essential tools like Salesforce, G Suite and more means accurate activity logging, whether your reps are at their desks or out in the field. Learn more about Dialpad

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Centralize o atendimento de seu cliente e acompanhe a produtividade da sua equipe por meio de dados e insights.
Aumente suas vendas com a simplicidade e agilidade de uma conversa Com Zenvia Conversion você reduz o tempo de espera dos seus clientes aumentando a conversão de vendas otimizando a experiência do seu consumidor por meio de conversas inteligentes e em múltiplos canais, ao mesmo tempo garantir uma melhor performance do seu time comercial através de dados e integrações. Learn more about Zenvia Conversion

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard. Learn more about ExecVision

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Delivering chatbot AI order status checks and automated live chat communication via chatbot, Smartsupp offer Conversational AI tools.
Delivering the power of automated live chat communication as well as chatbot AI order status checks, Smartsupp is an intuitive Conversational AI platform built for businesses of all sizes. Offering live chat with chatbot agents allows businesses to streamline their visitor requests through automation, so that your customer care team can focus on growing sales, improving conversion rates, and delivering great customer care, all while attending to the most relevant visitor and customer inquiries. Learn more about Smartsupp

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
Qlik Sense is world-class business intelligence software that helps global enterprises move faster, work smarter and put modern analytics in everyone's hands. Easily combine, load, visualize, and explore data, no matter how large (or small). Create and share powerful, interactive dashboards in a governable environment. Get unmatched performance and scalability on enterprise SaaS, your cloud of choice, or on-premises. Accelerate your path to business value with the most complete BI platform. Learn more about Qlik Sense

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Genesys Cloud CX transforms your customer experience by creating meaningful outcomes with minimal effort - on any channel, with an all-
Genesys Cloud CX™ is a cloud contact center solution that is trusted by thousands of enterprises of all sizes and recognized as an industry leader across the globe. It connects insights across teams, tools and interactions so you have the data to solve customer problems easily in any channel - making customers feel understood and agents feel empowered. Learn more about Genesys Cloud CX

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.
Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more informati Learn more about SalesLoft

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Drift is the Revenue Acceleration platform that uses AI to replicate the behavior and performance of your very best SDRs.
Drift is an all-in-one platform that combines Conversational Marketing, Conversational Sales, and AI to help companies grow revenue and increase customer lifetime value, faster. Drift AI Chatbots replicate the behavior and performance of your very best SDRs at a scale that lets you engage and qualify every single site visitor, no matter when they hit your site. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience. Learn more about Drift

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings so you can focus on the conversations instead of taking notes. Learn more about Fathom

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
No-code platform enhancing customer engagement and aiding support teams. Design flows, automate tasks, use AI for human-like response.
Tiledesk is a no-code customer support and engagement platform that offers the Design Studio, enabling you to design conversation flows and automate tasks with drag-and-drop technology. It leverages the power of ChatGPT to generate LLM-powered responses that are human-like. Tiledesk also offers omnichannel messaging, AI chatbot, knowledge base, and analytics. With Tiledesk, you can integrate your bot with various digital channels including websites, WhatsApp, FB Messenger, and more. Learn more about Tiledesk

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
- Create your custom AI co-worker under 5 minutes.
Hypercharge your writing wherever you need it in your browser. Write better, faster, from everywhere with TextCortex. - Start with a Free plan with 20 free creations every day - no credit card required. - Refer friends to earn extra free daily creations. - Perfect for professionals, marketers, writers, developers and students TextCortex is an AI companion that is designed to understand you and your writing needs. Learn more about TextCortex AI

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation Learn more about Freshchat

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software