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Conversational AI Platforms

Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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Explore the most reviewed products by our users on the Conversational AI Platforms

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Forethought is the most advanced generative AI agent for customer support trained on your unique data. Learn more about Forethought
Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. Learn more about Forethought

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
No-code conversational AI platform for enterprise to automate customer service, internal support, sales and self-service. Learn more about Boost.AI
Conversational AI software that’s fast to deploy, easy to manage and can scale to meet the needs of your business. Build advanced virtual agents that automate customer service and internal support channels, enhance human efficiency and drive revenue through engaging online conversations. Create and launch a transformative CX in days, not weeks, thanks to a no-code conversation builder and market-leading NLU that handles thousands of user intents without any drop in resolution rates. Learn more about Boost.AI

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads. Learn more about Pipedrive
Turn your website window shoppers into qualified leads with Pipedrive's Chatbot and Live Chat. Chatbot engages your website visitors 24/7. Easily customize your bot's look, the questions it asks and how it replies. Have available sales reps add a human touch with Live Chat from their phones or desktop. If your team gets busy, Chatbot steps in so no leads slip away. Both tools are available in the LeadBooster add-on, which can be added to any Pipedrive CRM plan. Start your 14-day free trial. Learn more about Pipedrive

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Explore what’s possible with a complete AI and analytics platform that helps turn critical questions into trusted decisions. Learn more about SAS Viya
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. Viya makes it possible to integrate teams and technology, enabling all users to work together successfully. AI-based automation aligns to the needs and talents of your team, connecting all aspects of the AI and analytics life cycle and helping turn critical questions into trusted decisions. Learn more about SAS Viya

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Call Journey automates customer intelligence storytelling. Learn more about Call Journey
Advanced, continuous customer intelligence derived directly from customer interactions. Our software automatically transcribes your customer interactions and analyzes them to pinpoint the root cause of: • Why customers are calling • Why they’re dissatisfied • Where the effort is • Why they’re calling back We automate the analytical heavy-lifting so that our customers can make smarter, faster, higher-impact decisions about what to solve, what to digitize, and how to improve customer service. Learn more about Call Journey

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like your best rep. Learn more about Outreach
Outreach is the first and only Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations use Outreach to power workflows, put customers at the center of their business, and win in the market. Learn more about Outreach

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights. Learn more about Capturi
Transform your customer conversations into actionable insights with Capturi, a conversational AI platform used by more than 150 brands, including Coop, Whiteaway, and 3. Each year, Capturi analyzes over 35 million conversations, helping departments improve their customer service efficiency while maintaining high quality. The AI powered platform automatically categorizes conversations, making it easier for contact centers to identify trends, manage workloads effectively, and share relevant issues with other departments. Additionally, Capturi AI Assistant enhances customer experiences by quickly summarizing calls and smartly directing them to the appropriate agent for faster, more effective solutions. Learn more about Capturi

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales. Learn more about Birdeye
Live Chat - Chat with website visitors the moment they reach your site to generate leads, book appointments, conduct virtual consults, and more. Chat Bot - Give your teams the breathing room they need to focus on more complex work with effortless and efficient customer support powered by our AI chatbot, Robin. AI Tools - Send better quality messages with the help of an AI-writing assistant that can generate tailored responses from scratch or rephrase your replies to ensure they're on-brand, empathetic, and consistent. Response Templates - Craft response templates for common questions and send templated requests for reviews, referrals, and more. Smart Inbox - Funnel, filter, and organize all web chat conversations into a single inbox based on location, time, or type of conversation. Team Assignments - Assign conversations to a team or individual. Webforms - Capture website leads and route them to your Birdeye Inbox for follow up. Learn more about Birdeye

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Canada Local product
Designed emotional intelligence platform that puts the human touch into automated client interactions. Learn more about kama DEI
Designed emotional intelligence platform that puts the human touch into automated client interactions. Learn more about kama DEI

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Meet your new AI sidekick for Microsoft Teams. Get next-level productivity and collaboration no matter your where you are. Learn more about Frameable AI Assistant
Frameable AI Assistant is an add-on to Microsoft Teams, enhancing productivity and collaboration by quickly and accurately getting you what you need, when you need it. Using natural language prompts, AI Assistant sifts through all Microsoft Teams communications and files to help find, summarize and prioritize your workflow. AI Assistant is an alternative offering to Microsoft's Copilot. Learn more about Frameable AI Assistant

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Freshworks Customer Service Suite-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities. Learn more about Freshworks Customer Service Suite
Freshworks Customer Service Suite, powered by gen AI, offers conversational chatbots that work across channels to deflect up to 70% of inquiries. These multlingual bots are designed to emulate the behavior of your human agents and tailor responses based on individual customer interactions. With round-the-clock support, they reduce the workload on your agents, freeing up their time to handling more complex customer queries on the same platform, and scaling their operations. Learn more about Freshworks Customer Service Suite

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations. Learn more about Gong.io
Gong empowers your entire go-to-market organization by unlocking and operationalizing your most valuable data set — your customer conversations. Now the institutional knowledge of top performers can be democratized and connected to revenue and pipeline data, transforming your revenue organization into a revenue machine. Empower hybrid, remote, and field teams with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals. Learn more about Gong.io

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
VIVI is a conversational AI solution supporting voice and chat for human-like scalable interactions for support, sales , surveys etc. Learn more about VIVI
VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides 24/7 customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs. It uses GoVivace's patented voice technology, which includes speech recognition, voice biometrics, speaker characteristics, and generative AI that allows it to pay attention to details, and be more effective. Learn more about VIVI

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again. Learn more about Fathom
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings so you can focus on the conversations instead of taking notes. Learn more about Fathom

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Learn more about Chatbot
Automate key tasks right away by creating multipurpose chatbots with diverse templates and a visual builder. Connect ChatBot with various tools and platforms using one-click integrations, the open API, webhooks, and Zapier. Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services. Learn more about Chatbot

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Userlike is the leading GDPR-compliant software for messaging and automation that helps businesses transform customer communication.
Userlike is the leading German software for customer messaging and AI support automation that helps SMBs and large companies connect to their customers. The solution offers a central inbox for customer communication via website, WhatsApp, Facebook and more. Benefit from professional features like file sharing, voice messages, live translations and automate big parts of your support using Userlike's Automation Hub including GPT-4 to create AI chatbots, smart FAQs and interactive contact forms. Learn more about Userlike

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Dialpad Ai modernizes communication technology, putting voice, messaging, meetings, and video on any device.
Dialpad Sell is an effective sales dialer for sales organizations of any size. Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency. With features like Real-Time Recommendations, answers to common prospect questions pop up when specific keywords are mentioned during an active call. Direct integrations with other essential tools like Salesforce, G Suite and more means accurate activity logging, whether your reps are at their desks or out in the field. Learn more about Dialpad

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Accelerate your growth with conversational AI for customer service. Tidio's AI answers up to 70% of customer questions - on any live ch
Accelerate your growth with conversational AI for customer service. Tidio enables you to offer timely support to your customers, generate leads, and boost your sales 24/7. Solve up to 70% of customer problems - on any live channel, in 7 languages - without extra hiring. Tidio's Lyro AI Agent answers customers in 6 seconds using only your data and human-like language. Lyro AI also performs tasks, freeing your support agents to focus on high-value or uncommon requests. Learn more about Tidio

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Centralize o atendimento de seu cliente e acompanhe a produtividade da sua equipe por meio de dados e insights.
Aumente suas vendas com a simplicidade e agilidade de uma conversa Com Zenvia Conversion você reduz o tempo de espera dos seus clientes aumentando a conversão de vendas otimizando a experiência do seu consumidor por meio de conversas inteligentes e em múltiplos canais, ao mesmo tempo garantir uma melhor performance do seu time comercial através de dados e integrações. Learn more about Zenvia Conversion

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard. Learn more about ExecVision

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Delivering chatbot AI order status checks and automated live chat communication via chatbot, Smartsupp offer Conversational AI tools.
Delivering the power of automated live chat communication as well as chatbot AI order status checks, Smartsupp is an intuitive Conversational AI platform built for businesses of all sizes. Offering live chat with chatbot agents allows businesses to streamline their visitor requests through automation, so that your customer care team can focus on growing sales, improving conversion rates, and delivering great customer care, all while attending to the most relevant visitor and customer inquiries. Learn more about Smartsupp

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
Qlik Sense is world-class business intelligence software that helps global enterprises move faster, work smarter and put modern analytics in everyone's hands. Easily combine, load, visualize, and explore data, no matter how large (or small). Create and share powerful, interactive dashboards in a governable environment. Get unmatched performance and scalability on enterprise SaaS, your cloud of choice, or on-premises. Accelerate your path to business value with the most complete BI platform. Learn more about Qlik Sense

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Genesys Cloud™ unifies customer and agent experiences across phone, email, chat, text and social channels.
Genesys Cloud™ is a cloud contact centre solution that is trusted by thousands of organisations of all sizes and recognised as an industry leader across the globe. It connects insights across teams, tools and interactions so you have the data to solve customer problems easily in any channel - making customers feel understood and agents feel empowered. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Learn more about Genesys Cloud CX

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.
Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more informati Learn more about SalesLoft

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Drift is the Revenue Acceleration platform that uses AI to replicate the behavior and performance of your very best SDRs.
Drift is an all-in-one platform that combines Conversational Marketing, Conversational Sales, and AI to help companies grow revenue and increase customer lifetime value, faster. Drift AI Chatbots replicate the behavior and performance of your very best SDRs at a scale that lets you engage and qualify every single site visitor, no matter when they hit your site. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience. Learn more about Drift

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software