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Conversational AI Platforms

Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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Explore the most reviewed products by our users on the Conversational AI Platforms

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Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again. Learn more about Fathom
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings so you can focus on the conversations instead of taking notes. Learn more about Fathom

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Explore what’s possible with a complete Data and AI platform that helps turn critical questions into trusted decisions. Learn more about SAS Viya
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. Viya makes it possible to integrate teams and technology, enabling all users to work together successfully. AI-based automation aligns to the needs and talents of your team, connecting all aspects of the AI and analytics life cycle and helping turn critical questions into trusted decisions. Learn more about SAS Viya

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads. Learn more about Pipedrive
Turn your website window shoppers into qualified leads with Pipedrive's Chatbot and Live Chat. Chatbot engages your website visitors 24/7. Easily customize your bot's look, the questions it asks and how it replies. Have available sales reps add a human touch with Live Chat from their phones or desktop. If your team gets busy, Chatbot steps in so no leads slip away. Both tools are available in the LeadBooster add-on, which can be added to any Pipedrive CRM plan. Start your 14-day free trial. Learn more about Pipedrive

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Revolutionize your customer experience & drive business growth with conversation analytics software that leverages data-driven insights Learn more about InMoment
InMoment’s conversation analytics software gives you the ability to understand everything your customers are saying, across every channel, whether it’s through phone calls, emails, chat messages, or social media interactions. By capturing and analyzing conversations in real-time, our software uncovers the true voice of your customers and provides insights into agent and team performance, strengths and areas for improvement. InMoment can also go beyond just your conversational data to pull together all of your strongest CX data signals from every system, channel, and perspective for a truly integrated CX program. Unlike other vendors, InMoment uniquely combines software and services for proactive guidance and actionable insight, leading to the highest impact programs with the fastest ROI. Learn more about InMoment

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Learn more about ChatBot
Automate key tasks right away by creating multipurpose chatbots with diverse templates and a visual builder. Connect ChatBot with various tools and platforms using one-click integrations, the open API, webhooks, and Zapier. Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services. Learn more about ChatBot

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
AI-Powered Chatbot will help enterprises deflect support tickets and reduce team workload. Learn more about HappyFox Chatbot
HappyFox Chatbot is an AI-powered, enterprise chatbot solution for customer support and self-service use cases. It is easy to implement and integrates with HappyFox Help Desk and Zendesk Support to create tickets and to keep the conversations in sync. Free up your support staff's time for the questions that matter. Learn more about HappyFox Chatbot

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Luna is an advanced, human-like AI Voice Agent built specifically for the contact center. Learn more about livepro
Luna: The 24/7 AI Voice That Speaks Like Your Team and Integrates with Your Knowledge. Luna is an advanced, human-like AI Voice Agent built specifically for the contact center. Incredibly realistic and highly customizable, Luna is the latest in generative AI and knowledge management innovation by livepro. Unlike other AI Voice Assistants, Luna is specifically designed with the contact center in mind. The first of its kind to be delivered by a Knowledge Management Organization, Luna operates using your existing single source of truth. Don’t manage yet another knowledge silo –  deliver natural language AI phone answers to your customers that combine best in AI, CX and Knowledge Management Innovation. Luna by livepro is able to handle anything from a handful to thousands of calls simultaneously, adapting to your contact centers needs. Learn more about livepro

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Canada Local product
kama DEI

kama DEI

(0) Canada Local product
Designed emotional intelligence platform that puts the human touch into automated client interactions. Learn more about kama DEI
Designed emotional intelligence platform that puts the human touch into automated client interactions. Learn more about kama DEI

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Web-based help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start. Learn more about LiveAgent
LiveAgent is a web-based live chat software that enhances customer engagement and support with a customizable chat platform. It offers a live chat widget that integrates easily into any website, enabling real-time customer support. Key features include automation capabilities, including proactive chat invitations, smart chat routing, and real-time typing view, which streamline the chat experience and improve first contact resolution. LiveAgent supports various integrations with third-party business tools for seamless collaboration and a unified customer experience. Its multilingual chat widget offers multiple language options, fostering better communication and personalized support. Additionally, the software provides comprehensive reporting and analytics to help businesses optimize their support strategies. Learn more about LiveAgent

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Generative AI platform that helps forecast ticket volume, manage team schedule, track performance metrics, automate workflows & more. Learn more about Assembled Assist
Assembled Assist is a Generative AI platform that helps support teams streamline and enhance customer service operations. The software forecasts ticket volume manages team schedules, tracks performance metrics, automates workflows with AI, and generates insights to optimize customer support processes. Key features of Assembled Assist include short-term forecasting, real-time management, large-scale scheduling, and AI solutions, including automated case resolution and agent assistance. Learn more about Assembled Assist

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
VIVI is a conversational AI solution supporting voice and chat for human-like scalable interactions for support, sales , surveys etc. Learn more about VIVI
VIVI voice and chat is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides 24/7 customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs. It uses GoVivace's patented voice technology, which includes speech recognition, voice biometrics, speaker characteristics, and generative AI that allows it to pay attention to details, and be more effective. Learn more about VIVI

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Call Journey automates customer intelligence storytelling. Learn more about Call Journey
Advanced, continuous customer intelligence derived directly from customer interactions. Our software automatically transcribes your customer interactions and analyzes them to pinpoint the root cause of: • Why customers are calling • Why they’re dissatisfied • Where the effort is • Why they’re calling back We automate the analytical heavy-lifting so that our customers can make smarter, faster, higher-impact decisions about what to solve, what to digitize, and how to improve customer service. Learn more about Call Journey

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales.
Live Chat - Chat with website visitors the moment they reach your site to generate leads, book appointments, conduct virtual consults, and more. Chat Bot - Give your teams the breathing room they need to focus on more complex work with effortless and efficient customer support powered by our AI chatbot, Robin. AI Tools - Send better quality messages with the help of an AI-writing assistant that can generate tailored responses from scratch or rephrase your replies to ensure they're on-brand, empathetic, and consistent. Response Templates - Craft response templates for common questions and send templated requests for reviews, referrals, and more. Smart Inbox - Funnel, filter, and organize all web chat conversations into a single inbox based on location, time, or type of conversation. Team Assignments - Assign conversations to a team or individual. Webforms - Capture website leads and route them to your Birdeye Inbox for follow up. Learn more about Birdeye

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Userlike is the leading GDPR-compliant software for messaging and automation that helps businesses transform customer communication.
Userlike is the leading German software for customer messaging and AI support automation that helps SMBs and large companies connect to their customers. The solution offers a central inbox for customer communication via website, WhatsApp, Facebook, Instagram, E-mail and more - from desktop and mobile app. Benefit from professional features like file sharing, voice messages, live translations and automate big parts of your support using Userlike's Automation Hub including GPT-4 to create AI chatbots, smart FAQs and interactive contact forms. Learn more about Userlike

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
Gong empowers your entire go-to-market organization by unlocking and operationalizing your most valuable data set — your customer conversations. Now the institutional knowledge of top performers can be democratized and connected to revenue and pipeline data, transforming your revenue organization into a revenue machine. Empower hybrid, remote, and field teams with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals. Learn more about Gong.io

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings & video on any device.
Dialpad Sell is an effective sales dialer for sales organizations of any size. Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency. With features like Real-Time Recommendations, answers to common prospect questions pop up when specific keywords are mentioned during an active call. Direct integrations with other essential tools like Salesforce, G Suite and more means accurate activity logging, whether your reps are at their desks or out in the field. Learn more about Dialpad

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Accelerate your growth with conversational AI for customer service. Tidio's AI answers up to 70% of customer questions - on any live ch
Accelerate your growth with conversational AI for customer service. Tidio enables you to offer timely support to your customers, generate leads, and boost your sales 24/7. Solve up to 70% of customer problems - on any live channel, in 7 languages - without extra hiring. Tidio's Lyro AI Agent answers customers in 6 seconds using only your data and human-like language. Lyro AI also performs tasks, freeing your support agents to focus on high-value or uncommon requests. Learn more about Tidio

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Centralize o atendimento de seu cliente e acompanhe a produtividade da sua equipe por meio de dados e insights.
Aumente suas vendas com a simplicidade e agilidade de uma conversa Com Zenvia Conversion você reduz o tempo de espera dos seus clientes aumentando a conversão de vendas otimizando a experiência do seu consumidor por meio de conversas inteligentes e em múltiplos canais, ao mesmo tempo garantir uma melhor performance do seu time comercial através de dados e integrações. Learn more about Zenvia Conversion

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard. Learn more about ExecVision

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Automate customer care processes, increase sales, and boost your conversion rates with our AI shopping assistant.
Delivering the power of automated live chat communication with AI shopping assistant, Smartsupp is an intuitive Conversational AI platform built for businesses of all sizes. Offering live chat with chatbot agents allows businesses to streamline their visitor requests through automation, so that your customer care team can focus on growing sales, improving conversion rates, and delivering great customer care, all while attending to the most relevant visitor and customer inquiries. 100,000+ customers. Setup in 2 minutes, 14 days free trial. Get started right away! Learn more about Smartsupp

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Celoxis Conversational AI Platform uses NLP to automate tasks, provide insights, & streamline project management with simple commands.
Celoxis Conversational AI Platform leverages advanced AI and Natural Language Processing (NLP) to redefine project management with seamless, intuitive interactions. Users can execute commands, retrieve updates, and manage tasks with conversational inputs like, “What’s the status of Project X?” or “Assign this task to John by next Friday,” eliminating complex navigation. Its intelligent automation handles repetitive tasks such as reminders, status updates, and task prioritization, significantly reducing manual effort. With real-time insights, predictive analytics, and smart recommendations, the platform identifies risks, optimizes resource allocation, and enhances decision-making. Designed to streamline workflows, enhance collaboration, and boost productivity, the Celoxis Conversational AI Platform integrates effortlessly with the Celoxis project management software, delivering a unified and efficient project management experience. Book a Celoxis PM Software Demo & 14 Days Free Trial. Learn more about Celoxis

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like your best rep.
Outreach is the first and only Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations use Outreach to power workflows, put customers at the center of their business, and win in the market. Learn more about Outreach

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
Qlik Sense is world-class business intelligence software that helps global enterprises move faster, work smarter and put modern analytics in everyone's hands. Easily combine, load, visualize, and explore data, no matter how large (or small). Create and share powerful, interactive dashboards in a governable environment. Get unmatched performance and scalability on enterprise SaaS, your cloud of choice, or on-premises. Accelerate your path to business value with the most complete BI platform. Learn more about Qlik Sense

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
Genesys Cloud is a cloud contact centre solution that is trusted by organisations of all sizes and recognised as an industry leader across the globe. It connects insights across teams, tools and interactions so you have the data to solve customer problems easily in any channel - making customers feel understood and agents feel empowered. Through Genesys Cloud, an AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Learn more about Genesys Cloud CX

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software
The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.
Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more informati Learn more about SalesLoft

Features

  • Code-free Development
  • Intent Recognition
  • Multi-Language
  • Chatbot Software
  • Speech Recognition Software
  • Pre-Configured Bot
  • Live Chat Software