---
description: Compare the best Conversational Marketing Platform Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Conversational Marketing Platform Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platform Software](https://www.capterra.ca/directory/31562/conversational-marketing-platform/software)

# Conversational Marketing Platform Software

Canonical: https://www.capterra.ca/directory/31562/conversational-marketing-platform/software

Page: 1 / 18\
Next: [Next page](https://www.capterra.ca/directory/31562/conversational-marketing-platform/software?page=2)

> Conversational Marketing Platforms allow businesses to use one-to-one conversations to improve customer experience and engage potential customers.

-----

## Products

1. [Adobe Brand Concierge](https://www.capterra.ca/software/1081629/Adobe-Brand-Concierge) (0 reviews) — Brand Concierge transforms static digital experiences into personalized, conversational journeys.
2. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (982 reviews) — Engage and qualify leads with conversational forms, real-time enrichment, and automated follow-ups
3. [Avochato](https://www.capterra.ca/software/161117/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
4. [CTM](https://www.capterra.ca/software/152004/call-tracking-software) — 4.7/5 (159 reviews) — CTM lets you track \&amp; attribute leads, from any source, giving you data to confidently make marketing decisions \&amp; increase conversions.
5. [TrueDialog](https://www.capterra.ca/software/144641/TrueDialog) — 4.8/5 (21 reviews) — The Ultimate 2-Way Conversational Marketing Platform. Unique "TrueDialog" Feature Built for 1,000s of reps for 2-Way Dialog at Scale.
6. [Confides](https://www.capterra.ca/software/183052/incognitodesk) — 4.7/5 (10 reviews) — An online application that allows servicing tight communities while preserving the anonymity of the users of those communities
7. [Salesmsg](https://www.capterra.ca/software/160386/salesmsg) — 4.6/5 (75 reviews) — Business texting, calling, and AI agents that help revenue teams reply first, qualify leads, and book more meetings.
8. [Qiscus](https://www.capterra.ca/software/1026338/qiscus) — 4.4/5 (7 reviews) — It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc.
9. [HubSpot Marketing Hub](https://www.capterra.ca/software/171840/hubspot-marketing) — 4.5/5 (6256 reviews) — Over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers.
10. [ActiveCampaign](https://www.capterra.ca/software/79367/activecampaign) — 4.6/5 (2570 reviews) — Cloud-based marketing and sales automation platform with email, SMS, WhatsApp, CRM, landing pages, and AI-driven automation.
11. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
12. [LiveChat](https://www.capterra.ca/software/62194/livechat) — 4.6/5 (1727 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
13. [Text Request](https://www.capterra.ca/software/167015/text-request) — 4.6/5 (1193 reviews) — Gain a competitive edge with Text Request’s SMS API, SMS marketing, appointment scheduling tools, and white-glove 10DLC registration.
14. [HumanBot](https://www.capterra.ca/software/1051105/humanbot) — 4.8/5 (827 reviews) — Create unlimited multi-lingual custom data-trained AI Human Voice Chat Agents that perform revenue generating tasks for any business.
15. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (707 reviews) — The messaging platform to enhance customer experience \&amp; engage with both customers \&amp; prospects on every channel through conversations.
16. [Weave](https://www.capterra.ca/software/141842/weave) — 4.4/5 (697 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
17. [Lime Connect](https://www.capterra.ca/software/131558/userlike-live-chat) — 4.6/5 (649 reviews) — Lime Connect is the leading GDPR-compliant software for automation \&amp; messaging that helps businesses transform customer communication.
18. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a conversational marketing platform that features live chat, chatbot automation, and its conversational AI agent, Lyro.
19. [Klaviyo](https://www.capterra.ca/software/156699/klaviyo) — 4.6/5 (539 reviews) — Klaviyo the only CRM purpose-built for B2C, combining your email and SMS marketing, analytics, and customer service in one place.
20. [Salesforce Marketing Cloud](https://www.capterra.ca/software/7723/salesforce-marketing-cloud) — 4.2/5 (532 reviews) — Customer relationship management solution that helps businesses with email marketing, loyalty management, and customer data management.
21. [Podium](https://www.capterra.ca/software/164285/podium) — 4.2/5 (526 reviews) — Cloud-based lead management platform that consolidates text, phone, email, and social into one inbox with reviews and reporting.
22. [Zenvia Customer Cloud](https://www.capterra.ca/software/201739/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução.
23. [Textedly](https://www.capterra.ca/software/150912/textedly) — 4.5/5 (352 reviews) — Textedly is an SMS marketing tool that helps businesses boost communication and revenue with automated bulk texting features.
24. [ExecVision](https://www.capterra.ca/software/165609/execvision-for-sales) — 4.3/5 (348 reviews) — ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
25. [Smartsupp](https://www.capterra.ca/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp's live chat, chatbots, AI shopping assistant, and much more make it an essential Conversational Marketing Platform.

-----

Page: 1 / 18\
Next: [Next page](https://www.capterra.ca/directory/31562/conversational-marketing-platform/software?page=2)

## Related Categories

- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)
- [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software)
- [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/31562/conversational-marketing-platform/software)
- [All Categories](https://www.capterra.ca/directory)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/directory/31562/conversational-marketing-platform/software> |
| de | <https://www.capterra.com.de/directory/31562/conversational-marketing-platform/software> |
| de-AT | <https://www.capterra.at/directory/31562/conversational-marketing-platform/software> |
| de-CH | <https://www.capterra.ch/directory/31562/conversational-marketing-platform/software> |
| en | <https://www.capterra.com/conversational-marketing-platform-software/> |
| en-AE | <https://www.capterra.ae/directory/31562/conversational-marketing-platform/software> |
| en-AU | <https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software> |
| en-CA | <https://www.capterra.ca/directory/31562/conversational-marketing-platform/software> |
| en-GB | <https://www.capterra.co.uk/directory/31562/conversational-marketing-platform/software> |
| en-IE | <https://www.capterra.ie/directory/31562/conversational-marketing-platform/software> |
| en-IL | <https://www.capterra.co.il/directory/31562/conversational-marketing-platform/software> |
| en-IN | <https://www.capterra.in/directory/31562/conversational-marketing-platform/software> |
| en-NZ | <https://www.capterra.co.nz/directory/31562/conversational-marketing-platform/software> |
| en-SG | <https://www.capterra.com.sg/directory/31562/conversational-marketing-platform/software> |
| en-ZA | <https://www.capterra.co.za/directory/31562/conversational-marketing-platform/software> |
| es | <https://www.capterra.es/directory/31562/conversational-marketing-platform/software> |
| es-AR | <https://www.capterra.com.ar/directory/31562/conversational-marketing-platform/software> |
| es-CL | <https://www.capterra.cl/directory/31562/conversational-marketing-platform/software> |
| es-CO | <https://www.capterra.co/directory/31562/conversational-marketing-platform/software> |
| es-CR | <https://www.capterra.co.cr/directory/31562/conversational-marketing-platform/software> |
| es-DO | <https://www.capterra.do/directory/31562/conversational-marketing-platform/software> |
| es-EC | <https://www.capterra.ec/directory/31562/conversational-marketing-platform/software> |
| es-MX | <https://www.capterra.mx/directory/31562/conversational-marketing-platform/software> |
| es-PA | <https://www.capterra.com.pa/directory/31562/conversational-marketing-platform/software> |
| es-PE | <https://www.capterra.pe/directory/31562/conversational-marketing-platform/software> |
| fi | <https://www.capterra.fi/directory/31562/conversational-marketing-platform/software> |
| fr | <https://www.capterra.fr/directory/31562/conversational-marketing-platform/software> |
| fr-BE | <https://fr.capterra.be/directory/31562/conversational-marketing-platform/software> |
| fr-CA | <https://fr.capterra.ca/directory/31562/conversational-marketing-platform/software> |
| fr-LU | <https://www.capterra.lu/directory/31562/conversational-marketing-platform/software> |
| it | <https://www.capterra.it/directory/31562/conversational-marketing-platform/software> |
| ja | <https://www.capterra.jp/directory/31562/conversational-marketing-platform/software> |
| ko | <https://www.capterra.co.kr/directory/31562/conversational-marketing-platform/software> |
| nb | <https://www.capterra.no/directory/31562/conversational-marketing-platform/software> |
| nl | <https://www.capterra.nl/directory/31562/conversational-marketing-platform/software> |
| nl-BE | <https://www.capterra.be/directory/31562/conversational-marketing-platform/software> |
| pl | <https://www.capterra.pl/directory/31562/conversational-marketing-platform/software> |
| pt | <https://www.capterra.com.br/directory/31562/conversational-marketing-platform/software> |
| pt-PT | <https://www.capterra.pt/directory/31562/conversational-marketing-platform/software> |
| sv | <https://www.capterra.se/directory/31562/conversational-marketing-platform/software> |
| tr | <https://www.capterra.web.tr/directory/31562/conversational-marketing-platform/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Capterra Canada","url":"https://www.capterra.ca/","@id":"https://www.capterra.ca/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Conversational Marketing Platform Software","description":"Compare the best Conversational Marketing Platform Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.","url":"https://www.capterra.ca/directory/31562/conversational-marketing-platform/software","about":{"@id":"https://www.capterra.ca/directory/31562/conversational-marketing-platform/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ca/directory/31562/conversational-marketing-platform/software#breadcrumblist"},"@id":"https://www.capterra.ca/directory/31562/conversational-marketing-platform/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.ca/directory/31562/conversational-marketing-platform/software#itemlist"},"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"@id":"https://www.capterra.ca/directory/31562/conversational-marketing-platform/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational Marketing Platform Software","position":2,"item":"https://www.capterra.ca/directory/31562/conversational-marketing-platform/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Conversational Marketing Platform Software - Prices &amp; Reviews - Capterra Canada 2026","@context":"https://schema.org","@id":"https://www.capterra.ca/directory/31562/conversational-marketing-platform/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Adobe Brand Concierge","position":1,"description":"Adobe Brand Concierge is a brand-first AI solution that transforms static digital experiences into intelligent, conversational journeys. Powered by approved content and first-party data, it delivers accurate, personalized responses that reflect your brand’s voice and compliance standards. Designed for B2C and B2B, Brand Concierge helps users discover products, qualify needs, and take action confidently. Marketers control the experience with low-code tools and built-in analytics, optimizing engagement and content performance. Integrating with Adobe Experience Manager and Platform or working independently, Brand Concierge enables immersive, high-touch engagement that builds loyalty and accelerates conversion.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7762e9b8-8487-4396-b9bb-039d438ce928.png","url":"https://www.capterra.ca/software/1081629/Adobe-Brand-Concierge","@type":"ListItem"},{"name":"Typeform","position":2,"description":"Typeform helps you get to know your customers with forms designed to feel conversational and responsive. Using Logic, you can surface relevant questions based on someone’s answers, guiding them through a flow that feels personal rather than generic.\n\nTo make conversations feel even more natural, respondents can reply with video or audio answers. This gives people the freedom to explain themselves in their own words, adding nuance and context that text alone can miss, and helping you build a clearer picture of who they are.\n\nAs responses come in, Typeform enriches lead data and stores it in your contact list, so you have more context about every interaction. AI helps surface patterns across responses and makes it easier to understand intent and act quickly.\n\nBased on what people share, automatically trigger next steps. The result is a smoother way to turn interest into real conversations, without relying on static forms or manual work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.capterra.ca/software/137289/typeform","@type":"ListItem"},{"name":"Avochato","position":3,"description":"SMS texting and live chat has never been easier than with Avochato's two-way conversation solution for marketers.  With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, broadcast, and respond to your contacts to scale your communications.\n\nAvochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/937f05f3-8717-4b38-9a29-b161863967df.png","url":"https://www.capterra.ca/software/161117/avochato","@type":"ListItem"},{"name":"CTM","position":4,"description":"CTM is a global conversation analytics provider giving marketers data to make confident strategy decisions. With several users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to make data-driven advertising decisions. CTM integrates with core tools marketers use every day, including Google Ads and Analytics, HubSpot, Salesforce, Zoom, and Facebook.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.capterra.ca/software/152004/call-tracking-software","@type":"ListItem"},{"name":"TrueDialog","position":5,"description":"The Ultimate in Conversational Marketing. Text 1-to-millions and also utilize our proprietary \"TrueDialog\" feature for multi-user, team-based 2-way conversations at scale. Call Center Module built for 1,000s of reps. TrueDialog's Enterprise-Grade SMS Platform is built for big business, yet made easy for small business. Integrations with SalesForce, Dynamics 365, HubSpot & others. Seamlessly move between Short & Long Codes. Fully-documented SMS API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3727f2a5-f0b7-4bae-9967-e77599ac0257.png","url":"https://www.capterra.ca/software/144641/TrueDialog","@type":"ListItem"},{"name":"Confides","position":6,"description":"IncognitoDesk is a Help Desk and Customer Service platform created to connect you with your community. Your community can be made up of users, customers, employees, neighbours, etc. IncognitoDesk allows its members to easily reach your organization and its services through SMS, Email, WhatsApp, Facebook Messenger, etc.\n\nWhat makes it perfect for you?\n\nOur platform has anonymity built-in (but optional), so you can keep your contacts’ identities confidential.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb78fef-d693-4f78-8954-ca418301d057.png","url":"https://www.capterra.ca/software/183052/incognitodesk","@type":"ListItem"},{"name":"Salesmsg","position":7,"description":"Salesmsg is the texting and calling platform for revenue teams that can't afford to let a ready-to-buy lead go cold. Send and receive SMS and MMS, make calls, launch broadcasts, automate follow-up, and keep every conversation synced with your CRM.\n\nBuilt-in AI texting and calling agents reply instantly, qualify inbound leads, answer questions from your Knowledge Base, and book meetings around the clock. Your team gets the context it needs to take over and close.\n\nWork from Salesmsg or inside HubSpot, Salesforce, and 20+ connected tools. Manage shared inboxes, local or toll-free numbers, compliant opt-ins, workflows, reporting, and conversation history from one scalable platform.","image":"https://images.g2crowd.com/uploads/product/image/83c4708dc639d3805ac8702e97f64131/salesmsg.png","url":"https://www.capterra.ca/software/160386/salesmsg","@type":"ListItem"},{"name":"Qiscus","position":8,"description":"It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca0dc557-9adc-46a1-b934-fdfe6c6d9b0e.png","url":"https://www.capterra.ca/software/1026338/qiscus","@type":"ListItem"},{"name":"HubSpot Marketing Hub","position":9,"description":"HubSpot Marketing Hub helps B2B and B2C companies attract visitors, convert online traffic into leads, turn leads into customers, and analyze marketing ROI. With integrated blogging and content tools, you can create exciting content that gets found online with built-in SEO optimization. Convert more leads with landing pages that take minutes to build, and add a form, CTA, or live chat with ease. Delight leads with world-class marketing automation and email marketing. Get started for free.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5152f7c6-61ed-4168-b89f-f436d97ebccd.png","url":"https://www.capterra.ca/software/171840/hubspot-marketing","@type":"ListItem"},{"name":"ActiveCampaign","position":10,"description":"ActiveCampaign is a cloud-based marketing and sales automation platform that combines email marketing, multi-channel messaging, CRM, and landing pages in one system. Businesses use it to automate customer journeys, send personalized campaigns across email, SMS, and WhatsApp, and manage contacts and sales pipelines from a single place.\n\nKey features include a drag-and-drop email designer, 900+ pre-built automation recipes, contact segmentation and tagging, A/B testing, site tracking, custom reporting, and 1,000+ integrations with tools like Salesforce, Shopify, and Google Ads. A landing page builder and transactional email are also included.\n\nActiveCampaign suits small to midsize businesses through enterprise organizations across industries such as ecommerce, retail, education, fitness, and SaaS. Franchise and multi-location businesses are supported through a dedicated management hub. HIPAA support is available on Enterprise plans.","image":"https://images.g2crowd.com/uploads/product/image/50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg","url":"https://www.capterra.ca/software/79367/activecampaign","@type":"ListItem"},{"name":"LiveAgent","position":11,"description":"LiveAgent is a cloud-based customer service platform that brings all customer communication channels into one dashboard. Teams manage emails, live chats, phone calls, social media messages, and self-service portals without switching between tools.\n\nBusinesses use LiveAgent to handle customer inquiries from Facebook, Instagram, WhatsApp, Viber, Telegram, and X alongside email and phone. The built-in call center supports inbound and outbound calls with IVR, call recording, and automatic call distribution. A knowledge base builder lets teams publish help articles and customer forums to reduce incoming ticket volume.\n\nCore features include a multichannel ticketing inbox, proactive live chat invitations, automation rules, SLA management, canned responses, time tracking, agent collision detection, gamification, and reporting. Over 200 integrations and 43+ languages are supported.","image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.ca/software/102188/liveagent","@type":"ListItem"},{"name":"LiveChat","position":12,"description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.ca/software/62194/livechat","@type":"ListItem"},{"name":"Text Request","position":13,"description":"Text Request is a business texting software that upgrades your business phone number to send and receive texts without losing voice capabilities. \n\nOur texting-first software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. \n\nGet 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. No chatbots. Only real human experts here to help you scale.\n\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building the best business texting software for a texting-first and human-first experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.capterra.ca/software/167015/text-request","@type":"ListItem"},{"name":"HumanBot","position":14,"description":"HumanBot allows anyone to create unlimited custom data-trained AI Human Voice Chat Agent that can perform revenue generating tasks such as lead generation, closing sales, appointment booking, table reservations, customer support and more.\n\nTrain our self learning AI Human Bot with your website URLs, PDFs, Knowledge-base or other files. You have full flexibility of creating custom chat flows, keyword triggers and even switch to live chat with a real human with unlimited chat agents at any time!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/203e134e-7e30-44be-8ff1-e98747df016d.png","url":"https://www.capterra.ca/software/1051105/humanbot","@type":"ListItem"},{"name":"Birdeye","position":15,"description":"Connect with leads and customers through texting, live chat, and bulk messaging. One messaging platform to enhance customer experience and engage with both customers and prospects through one-on-one conversations. Respond in real time by mobile app, desktop application or text message whether you or your customers are on-the-go.","image":"https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg","url":"https://www.capterra.ca/software/152997/birdeye","@type":"ListItem"},{"name":"Weave","position":16,"description":"Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.ca/software/141842/weave","@type":"ListItem"},{"name":"Lime Connect","position":17,"description":"Lime Connect (formerly Userlike) is the leading German AI-Agent platform for customer communication, combining AI Agents, customer messaging across all channels, and WhatsApp marketing in one solution.\n\nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n\nAll messages from website chat, WhatsApp, email, and more are managed in the central Message Center, with professional service features, accessible via desktop and our mobile app.\n\nAdditional tools like WhatsApp Campaigns allow businesses to reach customers directly with personalized updates and offers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.ca/software/131558/userlike-live-chat","@type":"ListItem"},{"name":"Tidio","position":18,"description":"With Tidio's conversational marketing platform, you create exceptional customer journeys 24/7. \n\n• Answer up to 64% of customer questions with Lyro AI—our game-changing AI support agent. \n• Manage all your live communication channels in a single dashboard to offer immediate support.\n• Connect with website users through a lightweight live chat widget.\n• Move leads through your sales funnels with custom automation flows.\n• Generate leads with email marketing.\n\nUse Tidio Flows—the visual chatbot builder—to create rules-based interactions. Choose Lyro, if you want to put most of your interactions on autopilot. Lyro, trained on your knowledge base and FAQs, will provide truthful, grounded in reality, answers without hallucinating. When unable to help, Lyro will escalate to a human agent.\n\nFree trial available. No credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.ca/software/144040/tidio-chat","@type":"ListItem"},{"name":"Klaviyo","position":19,"description":"Klaviyo is the all-in-one platform purpose-built to help B2C businesses grow, combining marketing, analytics, and service in one intuitive solution.\n\nPowered by unified data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across email, SMS/RCS, WhatsApp, push, and ads. With 400+ native integrations, 100+ prebuilt templates and flows, and unlockable analytics like RFM and funnel reporting, Klaviyo helps you move faster, simplify operations, and build stronger customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d70b8191-9d4f-4371-8f75-fdaaab9b6584.png","url":"https://www.capterra.ca/software/156699/klaviyo","@type":"ListItem"},{"name":"Salesforce Marketing Cloud","position":20,"description":"Salesforce Marketing Cloud is a marketing solution designed to increase engagement with every consumer. Teams can use powerful data management to collect, organize, and securely store first, second, and third-party data alongside offline data to create complete consumer data profiles. Administrators can tailor every interaction along the journey with the brand using built-in AI. Teams can engage each individual consumer at scale using industry-leading email, mobile, advertising, and social solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a2b2816-ff47-405e-a9e2-2b8d6fd68dfd.png","url":"https://www.capterra.ca/software/7723/salesforce-marketing-cloud","@type":"ListItem"},{"name":"Podium","position":21,"description":"Podium is a cloud-based platform that helps local businesses manage leads, customer communication, reviews, and payments from a single dashboard. Businesses use it to handle inquiries across text, phone, email, and social channels without switching between tools.\n\nCore features include a unified inbox, automated review invitations, text-based payment collection, bulk SMS marketing, and a built-in CRM with profiles and conversation history. The platform connects with 200+ third-party tools including QuickBooks, Salesforce, Mailchimp, and Calendly.\n\nAutomations handle tasks like missed-call follow-ups, appointment reminders, and post-review referral requests, reducing manual work for staff. Payments can be collected via text invoice, tap-to-pay, or in-store card reader within the same platform.\n\nPodium is best suited for small to midsize local businesses in industries such as auto dealerships, home services, retail, dental, healthcare, and medical spas.","image":"https://images.g2crowd.com/uploads/product/image/8adaf9cae4d6226e062076492066232e/podium.png","url":"https://www.capterra.ca/software/164285/podium","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":22,"description":"A Zenvia Customer Cloud é a IA completa para empresas que querem vender mais e atender melhor. \n\nCom WhatsApp, SMS, e-mail e outros canais integrados, você centraliza a comunicação e garante fluidez em toda a jornada do cliente. Nossos chatbots automatizados e recursos de IA completa otimizam o atendimento, geram leads qualificados e aumentam a produtividade das equipes de vendas e suporte. \n\nA solução conta ainda com integrações poderosas que conectam sistemas e dados, simplificando operações e eliminando a necessidade de múltiplos fornecedores. Do primeiro contato ao pós-venda, você acelera processos, reduz custos e melhora resultados. Além disso, dashboards inteligentes e análises centralizadas oferecem insights estratégicos para decisões rápidas, ajudando sua empresa a crescer e encantar clientes em cada interação.","image":"https://images.g2crowd.com/uploads/product/image/3f09b42ce001460f5cf52edda25c8cc2/zenvia-customer-cloud.png","url":"https://www.capterra.ca/software/201739/zenvia-conversion","@type":"ListItem"},{"name":"Textedly","position":23,"description":"Textedly is an SMS marketing platform for mass text communication, allowing users to send bulk texts, schedule campaigns, collect SMS opt-ins, and engage in two-way conversations. It supports 300-character messages, exceeding standard SMS limits, and offers rich font options like bold and italic. Features include AI tools for message creation, webforms for opt-ins, analytics, text-to-pay, appointment reminders, and Google Business Reviews integration. Automated responses, drip campaigns, and segmentation are also available. The web-based platform is compliant with opt-in/out regulations and supports integration with tools like Zapier, Mailchimp, Slack, and Salesforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b3622a-3ca6-428a-a855-b5cdf736be03.png","url":"https://www.capterra.ca/software/150912/textedly","@type":"ListItem"},{"name":"ExecVision","position":24,"description":"ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.capterra.ca/software/165609/execvision-for-sales","@type":"ListItem"},{"name":"Smartsupp","position":25,"description":"Smartsupp is an all-in-one, multichannel Conversational Marketing Platform that provides live chat, chatbots, AI shopping assistant and a customizable widget, along with various other powerful sales tools.\n\nLeveraging a live chat to perform conversational marketing is an asset to any business–tools like chatbot menus, visitor data and metrics, detailed visitor lists, and customizable widgets for branding and brand awareness reinforcement all help customer care agents better sell and upsell products on your website.\n\n100,000+ customers. Setup in 2 minutes, 14 days free trial. Get started right away!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.capterra.ca/software/136251/smartsupp-live-chat","@type":"ListItem"}],"numberOfItems":25}
</script>
