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Customer Journey Mapping Tools Software
Customer Journey Mapping software allows UX designers to analyze their customers' interactions with their website or product. Customer experience management tools helps users to visualize the customer journey and evaluate their experience from all touchpoints and channels. Browse our directory of customer journey mapping software to find the best tool for your organization in Canada. Read more Read less
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Activity maps within Customer Intelligence 360 map out tasks, activities, & engagements that make up a broader customer journey.
Learn more about SAS Customer Intelligence 360
SAS Customer Intelligence 360 helps you get the attention of your customers and take the
most effective actions. Marketers can use everything they know about a customer to enable
more relevant, targeted and individualized communications on all marketing channels.
via digital channels or directly to your customers, SAS offers a multichannel marketing hub for
the modern marketing organization.
Learn more about SAS Customer Intelligence 360
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Whatfix is a digital adoption platform that provides organizations with a no-code editor to create in-app guidance on any application.
Learn more about Whatfix
Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.
Learn more about Whatfix
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
A powerful customer experience platform to build your Customer Journey Maps, manage CX Programs and integrate your VoC data.
Learn more about Cemantica
A single, scalable customer experience platform brought to you by CCXP professionals in 3 modules:
- Start with journey mapping as a first step and then manage the outcomes.
- Whenever you’re ready, connect your VoC data directly in your maps.
- And finally open the ROI module to calculate the financial impact of your CX projects.
With Cemantica you can build solid CX fundamentals and deploy different modules we offer at your own pace as you go and grow.
Learn more about Cemantica
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close.
Learn more about Pipedrive
Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 100,000+ paying customers spanning 179 countries, sales teams are drawn in by our CRM's simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling, with a CRM software that's both agile and powerful.
Learn more about Pipedrive
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Visualize and improve every moment in the customer journey to deliver personalized, omnichannel experiences.
Learn more about Customer Frontlines
Take your customers where they want to go—in the fastest and most profitable way–with the world's most advanced, AI-driven platform for customer journey optimization. Customer Frontlines makes it map out the end-to-end customer journey and optimize every touchpoint. Automatically identify friction points and how to fix them with predictive analytics and behavioral heuristics. Deliver personalized, omnichannel experiences at scale to increase customer acquisition, loyalty, and lifetime value.
Learn more about Customer Frontlines
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
FullStory helps businesses understand, measure, and perfect their digital experience across sites and apps.
Learn more about FullStory
FullStory is a trusted Digital Experience Intelligence (DXI) platform that combines rich product analytics, robust session detail, and collaboration tools to deliver real-time insights that uncover opportunities on web and mobile experiences. FullStory’s best-in-class DXI platform helps brands understand their users’ digital experiences to eliminate friction and capitalize on what’s successful.
Learn more about FullStory
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
The fastest way to fast user onboarding. Convert more customers and increase retention.
Learn more about Userflow
The fastest way to fast user onboarding
You want to improve user onboarding but your developers are busy. Your conversion rate suffers.
Userflow lets your whole team build customized in-app surveys, tours and checklists, without code.
Convert more customers and increase retention.
Learn more about Userflow
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Mailchimp is the #1 email marketing and automations brand that recommends ways to get more opens, clicks, and sales.
Mailchimp is the #1 Email Marketing and Automations brand for growing businesses. We empower businesses around the world to launch, build, and grow their businesses with world-class marketing technology, award-winning customer support, inspiring content & our data-driven recommendations
Over 12 Million businesses including TEDTalks, Shutterstock, Boston Market, Nikon India trust Mailchimp to turn their emails into revenue, grow their audience, & create effective multichannel marketing campaigns
Learn more about Mailchimp
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
The #1 visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.
Miro is #1 visual workspace for teams of any size, trusted by over 50 million users worldwide. Increase cross-functional alignment with collaborative customer journey mapping. Break down silos and enable distributed teams
to build, iterate, and adopt strategies faster than before.
Leverage our deep integrations and 250+ pre-made templates to start collaborating in seconds!
Learn more about Miro
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Powerful, easy to use marketing automation software that helps generate qualified leads and translate marketing spending into revenue.
Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying journeys. Marketo Engage facilitates alignment between marketing and sales team to drive revenue and growth for the organization, with efficiency at scale.
Learn more about Marketo Engage
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Use Hotjar to understand how users behave and what they feel at each step of their journey.
Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step of their journey, through interviews, behavioral insights, and frequent feedback. Join one million other websites to get inspired, spot bugs, and make confident website improvements with Hotjar.
Learn more about Hotjar
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Use Pendo's customer journey analytics to learn how customers move through workflows, then take action to improve the user experience.
Understand the customer journey with Pendo. Analyze how customers move through product workflows, then take action to improve the user experience. Empower your teams with comprehensive product analytics to inform data-driven decisions. Know which features users adopt, which they ignore, and see how they navigate your entire product portfolio. It’s impossible to predict every path users may take. Pendo codelessly tracks all usage as soon as it’s installed - no tagging or instrumentation required.
Learn more about Pendo
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Website optimization tools used by 400,000+ sites worldwide. Heatmaps, recordings, surveys, live chat, and more included in every plan.
Learn why website visitors aren’t converting to grow sales and capture leads. Installation is easy and doesn’t require coding experience. Quickly find valuable sessions with Optimizable Segments that show you frustrated, confused, bounced visitors and more. For one price, you get Heatmaps, Session Recordings, Surveys, Announcements. Conversion Funnels, Form Analytics, Visitor Profiles, Live Chat & Live View and a real-time Dashboard. Start your free trial today; no credit card required.
Learn more about Lucky Orange
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
CardBoard helps teams collaboratively explore and visualize product ideas, user experiences, customer journeys and more.
CardBoard is the world's #1 user story mapping app. Collaborate with you team in real-time even if they are scattered across the globe. Easy to use and helps team build products that customers love.
Sync your boards with tools like Jira, Trello, Azure DevOps, VersionOne and Pivotal Tracker. Your boards stay up to date whenever you make a change.
See what you have been missing and try CardBoard.
Learn more about CardBoard
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Customer Journey Mapping Tools help your business drive individualized experiences at scale – with absolutely zero code.
LeadSquared’s Customer Journey Mapping Tools help your business tailor personalized journeys and drive individualized experiences at scale – with absolutely zero code. Sketch customer and prospect journeys visually, and identify pain points and drop-off areas. No matter what your campaign goal – new customer acquisition, dormant lead reactivation, increasing upsell/cross-sell rates, increasing renewal ratios, app installs, app usage, etc., you can build end-to-end customer journeys with ease
Learn more about LeadSquared
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Impartial customer journey analytics; evaluate journeys across devices, browsers, apps; review key metrics to reduce path-to-purchase
Capture privacy-first journeys to understand the path-to-purchase. Built-in identity graph unifies journeys across devices, browsers, and apps. See which marketing programs and channels convert the fastest. View analytics for programs that work well together and that provide incremental lift against other programs. Measure and improve customer acquisition costs and customer lifetime value.
Learn more about LeadsRx
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Smartlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, events & funnels
Smartlook is a qualitative analytics solution for web and mobile helping over 300,000 businesses of all sizes and industries answer the whys behind users actions. Why do users churn, or why arent they using that feature? Eliminate the guesswork: always-on visitor recordings and heatmaps show real user behavior, while automatic event tracking and conversion funnels reveal trends in behavior. Not just numbers and graphs, Smartlook tells you why users behave the way they do.
Learn more about Smartlook
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Contentsquare is the #1 Digital Experience Analytics leader. Discover Session Replay, Zone-Based Heatmaps, Journey Analysis and more.
Contentsquare’s #1 Digital Experience Analytics Cloud is a feature-rich, enterprise-class platform used by 800+ leading brands to uncover hidden customer behaviors and deliver better experiences.
Capabilities like Zone-Based Heatmaps, Journey Analysis, Session Replay, Impact Quantification, AI Insights, Struggle Analysis & more provide unique insights, visualizations and recommendations Marketing, eCommerce, Operations, Product, UX and Analytics teams can use to optimize CX & fuel growth.
Learn more about Contentsquare
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees.
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse.
With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience.
Learn more about SurveySparrow
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
An online platform for building an outstanding customer experience via customer journey mapping, personas, impact mapping techniques.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features.
With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online!
Learn more about UXPressia
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Make your websites faster and more reliable with easy-to-use web performance and digital experience monitoring.
Your website is the face of your company. Every time it’s down or running slow, there’s a direct impact on the business, either in lost productivity or lost customers, and as a result, lost revenue. SolarWinds ® Pingdom® provides easy and affordable uptime, transaction, page speed, and real user monitoring (RUM) of your web applications. Make your websites faster and deliver a great digital user experience with actionable insights into your application’s health and performance.
Learn more about Pingdom
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Swiss online whiteboard software: GDPR-compliant and with secure data hosting incl. self-hosting options on-premises or in your cloud
Colllaboard is a collaborative online whiteboard software from Switzerland. It offers a new way of virtual collaboration in online meetings and workshops, because "Great minds think together": In real-time, ideas in brainstorming sessions can be gathered, mind-maps created, projects planned, and much more. The software of Collaboard is GDPR-compliant and the data is hosted with high-security standards in NL and Switzerland. You can also self-host the data on-premises or in your cloud.
Learn more about Collaboard
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Twilio Segment is the world’s leading Customer Data Platform (CDP). Join the 25,000+ companies using Segment.
Twilio Segment is the world’s leading Customer Data Platform (CDP). The platform provides 25K+ companies with the data foundation that they need to put their customers at the heart of every decision. Using Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time.
Learn more about Segment
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
World's leading All-in-One eCommerce Sales & Marketing Automation Platform for Businesses @ Every Stage.Join w Luxe,FIT Mexico, GiaRose
Save 96% w/ AiTrillion, the only All-in-One ecommerce marketing automation platform on Shopify&Magento. 11+ AI-enabled marketing features. 200K+ installations. 175 countries.
Email, loyalty rewards, web push, product reviews, pop ups, announcement bar, affiliates, membership, form builder, deep segmentation, predictive analytics, reporting, personalization etc.
Rated 5 stars on G2, Capterra, Shopify.
Focused on maximizing customer acquisition, engagement, experience, boost sales & stop churn.
Learn more about AiTrillion
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Easy to use no-code content builder for interactive online forms, surveys, web calculators, quizzes, product finders & payment pages.
involve.me specializes in growth tools for online customer engagement through white label interactive funnels.
Its main software is a no-code content builder for embeddable and standalone online quizzes, online surveys, web calculators, online forms, product finders and payment pages that look & feel custom coded.
involve.me's no-code interactive content builder software has been used by Salesforce, Universal Pictures, Nestlé, Pearson Education, Time Out and Bloomberg LP.
Learn more about Involve.me
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Matomo is the leading open-source web analytics solution. Make more informed decisions while ensuring data privacy and ownership.
Matomo is the leading open-source web analytics solution that gives you 100% data ownership.
Make more informed decisions and enhance your customer experience while ensuring GDPR compliance, data privacy and ownership.
Matomo is the trusted solution for over 1.5 million websites globally.
Gain peace of mind with a GDPR-compliant web analytics solution that delivers 100% accurate data.
Learn more about Matomo
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
GetFeedback is the #1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight.
With GetFeedback for Salesforce, you can automatically collect customer feedback at critical touchpoints in the customer journey. Pull more context into your surveys then push feedback into Salesforce so you can measure valuable customer metrics like NPS, CSAT, or CES and take intelligent action to improve your customer experience. GetFeedback customers see a 240% increase in response rates and 7x faster implementation than other cx survey platforms.
Learn more about GetFeedback
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Record, replay & analyse web & mobile app sessions to understand what customers/visitors do your digital channels and why.
Record, replay & analyse web & mobile app sessions to understand what customers/visitors do your digital channels and why.
Learn more about Glassbox
Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Dreamdata is a B2B Revenue Attribution Platform that helps you build, repeat and scale success.
Dreamdata is a B2B Revenue Attribution Platform that helps you build, repeat and scale success. The Dreamdata platform gathers, joins, cleans all go-to-market data to visualise the end-to-end B2B Customer Journey Map.
Dreamdata’s customer journey mapping enables companies to analyse the impact of every touch along customer journeys and identify what activities are working and when.
Learn more about Dreamdata
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Powerfront's INSIDE is an omni-channel customer service software that replicates in-person experiences online seamlessly.
Make online shopping as personalized as in store with INSIDE, an omni channel customer service software that provides agents with the tools and data to replicate in-person shopping experiences online and seamlessly between channels.
Some of the world’s leading brands use INSIDE to earn on average a 25-35%, sometimes 48%, conversion rate using the enterprise live chat, chatbots, video-assisted personal shopping and live-streaming solutions
Learn more about INSIDE
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Heap is the only solution that shows you every action by every user on your product or site, then gives insight on what to fix and how.
Quickly improve conversion, retention, and customer delight with Heap, the only digital insights platform that gives you complete understanding of your customers’ full digital journeys. See every action by every user on your product or site, then receive direction on the improvements that will most impact your business.
Unlock the full potential of your data with over 100 integrations to advance analysis. Don't rely on gut instinct—enable your team to become data-driven with Heap.
Learn more about Heap
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
All-in-one feedback suite with omnichannel distribution, visual customization, and survey creation through the customer journey.
Feedbackly is an all-in-one feedback tool that turns feedback into sales automatically throughout the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool.
Feedbackly is the only CXM provider on the market that enables Emotional Experience measurement. Furthermore, it shows you which emotions drive your sales.
Learn more about Feedbackly
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Indeemo is an in-the-moment research platform for MR/UX/CX Diary Studies, Journey Mapping, Digital Ethnography and Discovery Research.
Our mobile first, Experience Research platform helps Research, Design and Product teams remotely research human needs, behaviours, journeys and experiences; in context and in-the moment.
Spanning every industry and sector, the teams we support use Indeemo in B2C and B2B contexts for a variety of research methodologies including:
- Diary Studies
- Digital Ethnography
- Journey Mapping
- Qual Pre-tasking
- Product and usability testing
- Path-to-purchase / Shopper
- CX / EX Research
Learn more about Indeemo
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Clarity is a free, easy-to-use tool that help you understand how real people actually use your site.
Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start receiving data in minutes. With features including advanced heatmaps, session recordings, and robust user insights to analyze your website or mobile app.
Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity.
Learn more about Microsoft Clarity
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified.
WebEngage, being a full-stack marketing automation platform, allows you to get a unified view of your users through its journey designer feature. You can orchestrate complex lifecycle marketing campaigns using a simple drag-n-drop interface on the WebEngage dashboard. User journeys can be designed using specific rules completely customized to suit each business and the kind of user events that occur in the course of a user's lifecycle.
Learn more about WebEngage
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Leadoo, The Conversion Platform provides you with a complete set of tools and essential insights for converting your website visitors.
Leadoo converts more visitors to customers from your existing website traffic. Already 1.000 companies increasing their conversions by 30-70% with Leadoo.
The best conversion tools for converting your visitors. Insightful and easy to use Conversion Insights that show what works and what doesn't.
Learn more about Leadoo
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
LogRocket combines session replay, error tracking, and product analytics – empowering software teams to create the ideal web and mobile
LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.
Using LogRocket, Software teams can fix user-reported issues faster, de-noise their error alerts, and see the "why" behind their product analytics graphs and funnels. Make sure your team is focusing on the digital experience issues with the biggest impact at all times.
And now, with the release our machine learning functionality, LogRocket Galileo, you'll
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Marketers from all kinds of businesses use Oribi to get amazing marketing results without having to rely on developers or analysts.
Oribi was built as an alternative to Google Analytics for marketers who are tired of endless reports and don't have the time to dig through piles of data. Thousands of users use Oribi to reduce cart abandonment, view all their key metrics, trends, and marketing budgets in one dashboard, improve paid campaigns, and credit every single marketing activityfrom paid campaigns to newsletters or contentand know exactly how each one contributes to sales.
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Vizury Engage360 is an AI-driven Omnichannel marketing platform that enables marketers to drive incremental conversions & conversations
Vizury Engage360 is an AI-driven Omnichannel marketing platform that optimizes the potential of each channel & delivers integrated user experiences across connected devices. It delivers high value user conversions by empowering marketers to seamlessly craft unique consumer journeys & enables timely decision-making across multiple touch-points powered by machine learning that learn & evolve real-time.
The platform aims to bring efficiency in marketing spends by integrating CRM & paid channels.
Learn more about Engage360
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
A customer journey mapping tool to easily drag and drop and automate even the most complex user journeys across multiple channels.
Netcore’s customer journey mapping tool enables marketers to easily create marketing campaigns based on customer behavior and stages. With our drag and drop builder, even the most complex customer journeys can be mapped, automated, and optimized on the go by adding or removing stages. Netcore adapts to even the smallest behavioral changes to deliver contextual messages across your channels. Create dynamic journeys based on transactional data to make the right recommendations and increase ROI.
Learn more about Netcore Customer Engagement & Experience Platform
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
World's easiest email marketing & marketing automation platform
"All in one" email marketing & marketing automation software. Offer extremely easy-to-use mobile responsive email marketing, newsletter templates, sms campaigns, landing page builder, survey tool, optimization tools, marketing automation features, smart lead forms, and sales booster for e-commerce.
Learn more about ActiveTrail
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
An analytics suite with a focus on user privacy and data security – the perfect alternative to Google Analytics
Piwik PRO is the first privacy-oriented alternative to Google Analytics. Created in 2013, Piwik PRO Analytics Suite allows for tracking web, app, product and intranet behavior of users. The platform ensures compliance with strict EU, US, Chinese and Russian data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).
Learn more about Piwik PRO
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Create customer journey maps, personas and stakeholder maps online. Collaborate and share journeys with peers and present to clients.
Journey mapping tools help you visualize your customer's experience. Digitizing your journey maps makes it easy to share, collaborate and export them to create professional presentations. Save time and scale journey mapping in your organization.
Learn more about Smaply
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Factors.AI is Marketing Analytics and Attribution platform that helps teams understand the impact of marketing on revenue
Factors.AI is a Marketing Analytics and Attribution platform that helps you understand and prove the impact of how your activities impact revenue
We collect and process all data across your customer journeys. You can monitor metrics across web, campaigns and CRM with the goal of increasing revenue.
With an easy self-serve interface, multi-touch attribution models, AI-powered analytics engine, and template library — you'll have all the answers to frequent marketing questions
Learn more about Factors.ai
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Software design tool with wireframing, process mapping, network diagramming, and visual modelling tools for agile software projects.
Visual Paradigm helps software development teams to capture correct requirements and transform them into accurate design, thus helping developers to build right software according to requirements.
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
A fully featured store locator service that is incredibly quick and easy to configure, add locations and embed in your website.
The fully featured store locator service that is incredibly quick and easy to configure, add locations and embed in your website. Upload your locations using CSV or Excel files or if you prefer, set up an automated sync from a Google Sheet. Fully supports all major CRMs including Shopify, Squarespace, Wordpress, Drupal and Joomla and is fully customisable including custom Google Maps and Markers. All plans allow completely unrestricted and unlimited usage.
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
MikMak provides eCommerce marketing analytics and eCommerce enablement software to accelerate online sales for brands.
MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies understand their consumers' online behavior, determine the best use of marketing dollars, and drive online sales.
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Zoho PageSense, a Conversion Rate Optimization & Personalization platform, helps businesses make data-driven changes on their website.
Zoho PageSense is a conversion optimization and personalization platform that helps you optimize your website, personalize pages to suit your target audience and boost your overall conversion rate. With features like Funnel Analysis, Form Analytics, Heatmap, Session Recording, A/B Testing, and Personalization, you can precisely understand what works on your website and causes drop-offs and optimize it for better conversions.
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience
The easy-to-use tool for creating powerful digital Customer Journey Maps, User Stories, Experience maps and Service Blueprints:
Organize all your customer insights, data, solutions and ideas in one place.
Present and share your maps for greater commitment and impact.
Collaborate on maps IRL with remote teams for higher efficiency.
Update and use your maps as change plans by using Custellence's unique status settings
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
Traek is a comprehensive analytics tool designed to help businesses analyze website performance and optimize conversion rates.
Traek is an innovative and comprehensive sale-marketing tool designed to help businesses effectively connect with their audience, analyze website performance, and optimize conversion rates.
Traek offers the following solution.
→ Connect: With its wide range of features, Traek enables you to engage visitors.
→ Analyze: Gain valuable insights into your website's performance.
→ Convert: Simplify the sales process by providing easy-to-use tools for creating sales flows that enhance closers.
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Features
- Behavioral Analytics
- Customer Profiles
- Data Import/Export
- Collaboration Tools
- Customer Segmentation
- Customer Experience Management
- Performance Metrics
- Reporting & Statistics
