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Cloud Communication Platform Software

Cloud Communication Platforms allow organizations to move their business communications and collaboration to the cloud by integrating real-time voice, video, and messaging capabilities to their business applications.

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Explore the most reviewed products by our users on the Cloud Communication Platform Software

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USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more. Learn more about USAN Contact Suite for Amazon Connect
USAN Contact Suite and Amazon Connect provide the industry’s most reliable and innovative cloud contact center platform. Move from premises-based technology to modern capabilities like unified omnichannel routing, smart self-service, outbound campaign management, and more. Learn more about USAN Contact Suite for Amazon Connect

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Heymarket business texting empowers you to expand your marketing reach, close more sales, and create strong customer relationships. Learn more about Heymarket
Heymarket is a secure business text messaging platform that empowers your team to expand your marketing reach, close more sales, and create personalized conversations with customers. Send and receive messages on SMS, MMS, Facebook and Instagram Messenger, WhatsApp, Apple Messages for Business, Google's Business Messages, and web chat. Integrate with your CRM and apps: Text from Salesforce, HubSpot, Microsoft Teams, Slack, Shopify, and more on our SOC 2 Type 2 and HIPAA compliant platform. Learn more about Heymarket

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Take your business anywhere by enabling video everywhere. Embed video directly into your apps or build a solution that fits your needs Learn more about Pexip Video platform
Enjoy the benefits of a technology Cloud communication platform with limitless scale. With centralized processing and the ability to run compute on any platform, Pexip offers a modern platform with rock solid privacy. Pexip Video Platform is self-hosted on-premises or in a public, private, or sovereign cloud or air-gapped environment. Benefit from private AI without exposing data. Pexip does not read, see, train, or share AI models. Integrate Pexip into any business workflow to meet the needs of a modern and compliant organization. Pexip’s unparalleled testing regime ensures quality and stability. 99.979% service uptime and 99.9% customer satisfaction. Pexip’s distributed architecture ensures resiliency, efficiency, and the ability to work globally with trusted performance. Customers have individual and/or policy control of user authentication, user/hierarchy access, and all meeting data. Learn more about Pexip Video platform

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Power your business with the award-winning Talk and Text service by VirtualPBX. Save up to 80% off VoIP today! Starting at $9/mo! Learn more about VirtualPBX
Power your small business with the award-winning Talk and Text service by VirtualPBX. Cut your business phone bill by 80%. Turn any location into a productive office using desk phones, computers, or smartphones. Plus, you can easily greet customers using our Auto Attendant, route calls by the department, start a video conference call, and more! As a bonus, enjoy 24/7 support all year long. Starting at $8 per month, VirtualPBX is the key to making your business better. Learn more about VirtualPBX

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Google Workspace is how teams of all sizes connect, create, and collaborate — to drive innovation from any device, and any location.
Google Meet: secure video meetings for your business. Keep your team connected with enterprise-grade video conferencing built on Google’s robust and secure global infrastructure. Meet is included with Google Workspace and Google Workspace for Education. Take advantage of the same secure-by-design infrastructure, built-in protection and global network that Google uses to secure your information and safeguard your privacy. Learn more about Google Workspace

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, inclusive and intelligent experience.
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, inclusive and intelligent experience. Make meetings more interactive and engaging • Reduce disruptions with background noise removal and voice enhancement • Enable audiences to share their reactions with animated emojis and gesture recognition • Improve audience engagement with next-gen dynamic polling and Q&A by Slido • Customize the stage layout to focus on the content and people that matters most Learn more about Webex

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Wrike is a cloud communication platform with a live editor, @mentions, custom fields, messaging app integrations, and more.
Wrike is a cloud communication platform trusted by more than 20,000 companies across the globe. Use Wrike´s all-in-one software to simplify remote working and centralize your company´s communication processes. Collaborate on shared tasks in real-time with live editing features, custom fields, @mentions, and proofing tools. Choose from 400+ app integrations to schedule team meetings and communicate via online messaging channels. Keep your remote teams connected with Wrike's cloud platform. Learn more about Wrike

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Bitrix24 is #1 free cloud communication and collaboration platform used by 12 million companies. Cloud, mobile, open source.
Bitrix24 is a leading free cloud communication and collaboration platform used by over 12 million organizations worldwide. Available in cloud and on-premise it offers communication tools, task and project management, social collaboration tools, employee engagement, group chat, shared calendars and more. Bitrix24 is absolutely free for unlimited users, but it also has paid plans with premium features. Learn more about Bitrix24

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
GoTo makes IT and business communicatiosn easy so its customers can do what matters most.
We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.​ GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. Learn more about GoTo Connect

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Twilio is a trusted and reliable partner for businesses looking to improve their communication capabilities.
Twilio is the world's leading cloud communications platform that enables businesses to build, scale, and operate their own customized communication solutions. Its flexible platform, powerful tools, and global infrastructure make it easy for businesses to create customized solutions that meet their unique needs and help them connect with customers in a meaningful way. Learn more about Twilio

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM in minutes.
The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes. Join 17,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features. Learn more about Aircall

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
3CX is a cloud communications solution for telephony, video conferencing, live chat & mobile apps. Get it for free!
3CX is an open standards Cloud Communications Platform offering complete Unified Communications, out of the box. Suitable for any business size or industry, 3CX can accommodate your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. 3CX makes installation, management and maintenance of your PBX so easy that you can effortlessly manage it yourself in your cloud account or let 3CX host it for you. Get it for free! Learn more about 3CX

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency. Learn more about Ringover

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Mass SMS Text Messaging services. Great for sending bulk text messages, appointment reminders, coupons, sales, and more.
SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS Text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start with a FREE 14-day trial period. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Use Textedly's Text-to-Pay feature and charge credit card. Learn more about Textedly

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Canada Local product
A cloud-based communication platform that helps businesses manage calls, chats, audio/video web conferencing, and screen sharing.
MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other via their preferred method of communication. MiCloud Connect lets you move your communications and collaboration to the cloud with confidence. Learn more about MiVoice Business Solution

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Kixie is an advanced, cloud-based sales engagement platform that simplifies the task of calling and texting for customer-facing teams. Featuring powerful tools like a multi-line PowerDialer, AI Local Presence, call coaching, call recording, Voicemail Drop, SMS Templates, Click-to-call, Conversation Intelligence, and many more. Kixie integrates seamlessly with major CRM systems and offers real-time reporting and analytics. Start making calls in 3 minutes with no hardware and a 100% free trial. Learn more about Kixie PowerCall

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
Maximize your agent's potential with CloudTalk's powerful Cloud Communication Platform! Embrace the future of calling with Next Generation Business Calling Software designed for data-driven teams. Benefit from AI-Powered conversational intelligence, Cloud Communication Platform features, the market's largest number coverage (160+ countries), exceptional call-quality and save up to 3 minutes per each call. Trusted by 2,500+ companies like DHL, Revolut and Glovo. Start your FREE 14-day trial Learn more about CloudTalk

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
JustCall: AI-powered customer comms platform - Voice, SMS, WhatsApp. Workflow, CRM integration, global reach. Elevate interactions.
JustCall is an AI-powered customer communication platform for instant Voice, SMS, and WhatsApp connections. It streamlines workflows, integrates with 100+ CRMs, and is trusted by 6,000+ global companies. Features include call management, messaging, sales tools, real-time AI insights, and CRM integrations, with global phone numbers available in 70+ countries. Enhance communication and productivity with JustCall Learn more about JustCall

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
A time-centered task, project and workflow management solution, complete with beautiful dashboards and powerful AI enabled reports.
Runrun.it is a Work Management Solution in the Cloud. If your company needs to track where people's time goes, Runrun.it can help in a simple and unique way. Imagine Runrun.it as a playlist of tasks, projects, and workflow. The user clicks on Play and Runrun.it automatically counts hours, allocating costs to clients, projects, and task types. You gain control and insight into the profitability of your projects and clients through a powerful set of data. Try it free. Learn more about Runrun.it

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
SMS texting and live chat has never been easier than with Avochato's solutions for teams, marketers and contact centers. With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, and broadcast to your contacts to scale your teams communications. Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration. Learn more about Avochato

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
Acefone’s telephony systems bring you an entire suite of cloud communication services. From VoIP-based telephony to complete inbound and outbound contact center solutions—get smart features like click-to-call, call queues, call routing and auto-attendants that enable you to optimize remote work, while maintaining data security. Special offer: Unlimited calling at just $12.99/user/month Learn more about Acefone

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Bandwidth provides APIs that make it easy to embed voice calling, text messaging, and 911 access into software and applications.
Bandwidth is a software company with APIs that make it easy to embed voice, messaging, and 911 access into software and applications. We're transforming the way people communicate and challenging the standards of old telecom. We power some of the most important communications technologies on the market today- companies like Google, Skype and Ring Central to name a few. Learn more about Bandwidth

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
Zingle helps SMBs and enterprise companies communicate with their customers authentically, at scale, for a better experience.
Maintain connection and keep the conversation open across every touchpoint in your customer's journey. Engineered for enterprise marketers, corner shops and small business, Medallia Zingle's cloud-based messaging platform combines all of your contacts and conversations onto one screen, including SMS texting, MMS, Facebook Messenger, web chat and more. Schedule messages, automate personalized responses, send promotions, shortcodes and mobile keywords. Intelligent communication at scale. Learn more about Medallia Concierge

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
LoopUp is a Microsoft Teams global direct routing provider. Fully compliant in 67 countries, LoopUp is built for global businesses.
LoopUp is a global cloud telephony direct routing provider. With fully compliant cloud PSTN replacement in 67 countries and flexible solutions elsewhere, LoopUp has the reach to provide even the largest multinationals with a single global solution for telephony. All your users on Microsoft Teams Calling from one service provider, on one global network, administered on one management system – wherever in the world they may be. Learn more about LoopUp

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition
TextP2P combines Text messaging, Email marketing, and Ringless Voicemail drops into one affordable and easy to use online application.
TextP2P combines Text messaging, Email marketing, and Ringless Voicemail drops into one affordable and easy to use online application. Thousands of small to mid-sized businesses in the US & Canada have used our services to communicate with their customers getting a 98% open rate in under 3 minutes! Save time with our automation features including drip campaigns, keyword signups, automated responses, in-text surveys, and more. Try it for FREE for 14 days and get 100 FREE text credits. Learn more about TextP2P

Features

  • Chat/Messaging
  • Audio/Video Conferencing
  • File Sharing Software
  • Call Routing
  • Call Recording Software
  • IVR/Voice Recognition