---
description: Compare the best Cloud Communication Platform Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Cloud Communication Platform Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platform Software](https://www.capterra.ca/directory/31362/cloud-communication-platform/software)

# Cloud Communication Platform Software

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> Cloud Communication Platforms allow organizations to move their business communications and collaboration to the cloud by integrating real-time voice, video, and messaging capabilities to their business applications.

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## Products

1. [Wildix](https://www.capterra.ca/software/218251/wildix) — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
2. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews) — 3CX is a cloud communications solution for telephony, video conferencing, live chat \& mobile apps. Get it for free\!
3. [USAN Contact Suite for Amazon Connect](https://www.capterra.ca/software/1017761/usan-contact-suite-for-amazon-connect) — 5.0/5 (3 reviews) — USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more.
4. [Elixir Cloud](https://www.capterra.ca/software/167144/tango) — 4.3/5 (4 reviews) — Elixir Cloud is the modern, scalable CCM platform for reaching more people with better comms — and way less effort.
5. [Twilio](https://www.capterra.ca/software/180158/twilio-communications-platform) — 4.4/5 (512 reviews) — Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications.
6. [Avochato](https://www.capterra.ca/software/161117/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
7. [Qiscus](https://www.capterra.ca/software/1026338/qiscus) — 4.4/5 (7 reviews) — It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc.
8. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (890 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
9. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17727 reviews) — Google Workspace is how teams of all sizes connect, create, and collaborate — to drive innovation from any device, and any location.
10. [Zoom Workplace](https://www.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14687 reviews) — Cloud-based collaboration platform unifying meetings, team chat, phone, email, whiteboard, docs, and workspace management in one app.
11. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (7416 reviews) — Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
12. [Wrike](https://www.capterra.ca/software/76113/wrike) — 4.4/5 (3042 reviews) — Wrike centralizes all your work communication with AI-powered collaboration tools to keep teams aligned.
13. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
14. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 is \#1 free cloud communication and collaboration platform used by 15 million companies. Cloud, mobile, open source.
15. [GoTo Connect](https://www.capterra.ca/software/163604/GoTo-Connect) — 4.5/5 (671 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
16. [Aircall](https://www.capterra.ca/software/144486/aircall) — 4.2/5 (466 reviews) — The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM in minutes.
17. [Zenvia Customer Cloud](https://www.capterra.ca/software/201739/zenvia-conversion) — 4.1/5 (359 reviews) — Cloud-based customer engagement platform managing the full customer journey via WhatsApp, SMS, email, webchat, and voice.
18. [Textedly](https://www.capterra.ca/software/150912/textedly) — 4.5/5 (352 reviews) — Textedly is an SMS marketing tool that helps businesses boost communication and revenue with automated bulk texting features.
19. [Kixie PowerCall & SMS](https://www.capterra.ca/software/135636/kixie-powercall) — 4.6/5 (295 reviews) — Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call.
20. [MiVoice Business](https://www.capterra.ca/software/140996/MiVoice-Business-Solution) — 4.2/5 (283 reviews) — MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.
21. [CloudTalk](https://www.capterra.ca/software/182004/cloudtalk) — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center platform for sales and customer service teams. Start your FREE 14-day trial today\!
22. [Ooma Office](https://www.capterra.ca/software/174109/ooma-office) — 4.4/5 (248 reviews) — All-in-one AI VoIP and cloud communication solution trusted by millions of users for its reliability, flexibility, and ease of use.
23. [Zoom Phone](https://www.capterra.ca/software/208535/zoom-phone) — 4.5/5 (246 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
24. [JustCall](https://www.capterra.ca/software/157853/justcall) — 4.1/5 (225 reviews) — Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email \& WhatsApp in one place.
25. [Wati](https://www.capterra.ca/software/204314/wati) — 4.6/5 (207 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth

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## Related Categories

- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)
- [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)

## Links

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It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.​\n\nGoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.capterra.ca/software/163604/GoTo-Connect","@type":"ListItem"},{"name":"Aircall","position":16,"description":"The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes. Join 22,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: intelligent AI agents, SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features.","image":"https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png","url":"https://www.capterra.ca/software/144486/aircall","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":17,"description":"Zenvia Customer Cloud is a cloud-based platform that centralizes customer communications, data, and automation across the full customer journey. Businesses use it to manage interactions through channels like WhatsApp, SMS, email, webchat, and voice from a single interface.\n\nThe platform supports marketing campaigns, customer service, sales, and post-sale engagement. Teams can build automated conversation flows, track customer data, and monitor performance through unified dashboards.\n\nZenvia Customer Cloud is best suited for small, midsize, and large businesses in retail, education, insurance, finance, health, and construction that need to manage high volumes of customer interactions across multiple channels.","image":"https://images.g2crowd.com/uploads/product/image/3f09b42ce001460f5cf52edda25c8cc2/zenvia-customer-cloud.png","url":"https://www.capterra.ca/software/201739/zenvia-conversion","@type":"ListItem"},{"name":"Textedly","position":18,"description":"Textedly is an SMS marketing platform for mass text communication, allowing users to send bulk texts, schedule campaigns, collect SMS opt-ins, and engage in two-way conversations. It supports 300-character messages, exceeding standard SMS limits, and offers rich font options like bold and italic. Features include AI tools for message creation, webforms for opt-ins, analytics, text-to-pay, appointment reminders, and Google Business Reviews integration. Automated responses, drip campaigns, and segmentation are also available. The web-based platform is compliant with opt-in/out regulations and supports integration with tools like Zapier, Mailchimp, Slack, and Salesforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b3622a-3ca6-428a-a855-b5cdf736be03.png","url":"https://www.capterra.ca/software/150912/textedly","@type":"ListItem"},{"name":"Kixie PowerCall & SMS","position":19,"description":"Kixie PowerCall & SMS is a cloud-based sales engagement platform that combines a multi-line power dialer, business SMS, and CRM integration to help sales teams connect with more leads and manage outreach in one place.\n\nSales teams use Kixie PowerCall & SMS to automate call logging, send and receive texts, run multi-line dialing campaigns, and track performance across calls and messages. It integrates with popular CRMs to sync contact data and activity automatically.\n\nCore features include a power dialer, two-way SMS, voicemail drop, call recording, live coaching tools, and real-time reporting. AI-assisted features support call scoring and conversation analysis.\n\nThe platform suits small to midsize sales teams in industries such as real estate, insurance, financial services, and SaaS.","image":"https://images.g2crowd.com/uploads/product/image/4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png","url":"https://www.capterra.ca/software/135636/kixie-powercall","@type":"ListItem"},{"name":"MiVoice Business","position":20,"description":"MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An open, feature-rich unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by organizations across all industries. \n\nWith the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, or in your public cloud instance.\n\nThe entire solution can be purchased with traditional CapEx perpetual licensing or using OpEx subscription payment model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4e365b6-f7c7-4d7c-b03f-973c9edc36e4.jpeg","url":"https://www.capterra.ca/software/140996/MiVoice-Business-Solution","@type":"ListItem"},{"name":"CloudTalk","position":21,"description":"Maximize your agent's potential with CloudTalk's powerful Cloud Communication Platform!\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations (including HubSpot, Salesforce, and Pipedrive), CloudTalk offers an AI Voice Agent and AI-powered features that help agents automate their daily workflows and boost efficiency.\n\nBenefit from global coverage across 160+ countries, exceptional call quality and AI Conversational Intelligence that turns every conversation into actionable insights. Trusted by 4,000+ companies like Nokia, Glovo, and Valutico.\n\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.capterra.ca/software/182004/cloudtalk","@type":"ListItem"},{"name":"Ooma Office","position":22,"description":"Ooma Office is an award-winning business communication solution designed to grow with your business. Whether you have 2 or 200 employees, Ooma delivers flexible, scalable voice and collaboration tools that are easy to manage.\n \nOoma Office customers save an average of 50% per line compared to competing services. With unlimited line expansion, a simple do-it-yourself setup, and no contracts or long-term commitments, Ooma Office VoIP phone service makes it easy to scale at your own pace.\n \nOoma offers 100+ powerful business phone features to support a seamless communications experience. Capabilities like AI Transcriptions, Virtual Receptionist, videoconferencing, and CRM integrations help teams collaborate more effectively and deliver exceptional customer experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cec27933-dd78-4f3f-b481-969de73baee0.png","url":"https://www.capterra.ca/software/174109/ooma-office","@type":"ListItem"},{"name":"Zoom Phone","position":23,"description":"Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone  consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).","image":"https://images.g2crowd.com/uploads/product/image/79e71315820c2ed6d8ef4a9835781827/zoom-zoom-phone.png","url":"https://www.capterra.ca/software/208535/zoom-phone","@type":"ListItem"},{"name":"JustCall","position":24,"description":"JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helped businesses connect, close, and support customers across voice, SMS, email, and WhatsApp.\n\nWith AI Voice Agents that handle calls 24/7, automatic call scoring, rep coaching, and workflow automation — all in one platform with 100+ CRM integrations — JustCall takes the manual work off your team's plate. Reps get more time selling. Managers get full visibility. Customers get faster, smarter support even after hours.\n\nWhether you're looking to book more meetings, reduce churn, or stop missing inbound leads, JustCall gives your team everything it needs to move faster and perform better.","image":"https://images.g2crowd.com/uploads/product/image/cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png","url":"https://www.capterra.ca/software/157853/justcall","@type":"ListItem"},{"name":"Wati","position":25,"description":"Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, and support. By uniting AI agents and human teams across WhatsApp, Instagram, RCS, voice, and web chat, Wati unlocks growth via meaningful interactions while the Wati AI Copilot supercharges your team's productivity.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\n\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\n\nWati, the Agentic Customer Engagement Platform for Revenue Growth. \n\n© Wati 2026. Clare.ai Limited. GDPR Compliant. ISO/IEC 27001 Certified.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.ca/software/204314/wati","@type":"ListItem"}],"numberOfItems":25}
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