---
description: Discover and compare Incident Management Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Incident Management Software for Windows - Price comparison & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Incident Management Software for Windows](https://www.capterra.ca/directory/31332/incident-management/software)

# Incident Management Software

Canonical: https://www.capterra.ca/directory/31332/incident-management/software

Page: 1 / 7\
Next: [Next page](https://www.capterra.ca/directory/31332/incident-management/deployment-options/windows/software?page=2)

> Incident Management software provides a repository of IT service issues and a centralized platform to report on and resolve incidents. Incident Management systems allow IT and DevOps departments to keep all information and data related to service issues in a single platform, allowing them to manage incidents more efficiently. Incident reporting software also streamlines reporting on and resolving IT service issues as well as EHS and any security incidents in the field and across the organization. Browse our catalogue to find the best incident management software in Canada for your organization.

-----

## Products

1. [Preparis](https://www.capterra.ca/software/185220/preparis) — 4.3/5 (3 reviews) — When you need to put your BC plan into action, Incident Manager provides simple task delegation and all-up incident management.
2. [HSI Donesafe](https://www.capterra.ca/software/141558/donesafe) — 4.8/5 (96 reviews) — Handle incidents with ease using HSI's AI-powered platform. Streamline reporting, improve response times, \& keep your workforce safe.
3. [4HSE](https://www.capterra.ca/software/178687/4hse) — 4.8/5 (19 reviews) — 4HSE integrates all HSE processes to strengthen compliance, governance, and accountability, delivering full operational control.
4. [DisasterLAN](https://www.capterra.ca/software/182445/disasterlan) — 4.7/5 (10 reviews) — DLAN provides real-time situational awareness tools for emergency management.
5. [Vector EHS Management](https://www.capterra.ca/software/55228/industrysafe-safety-management-software) — 4.5/5 (24 reviews) — Record, track, and manage multiple types of incidents; generate accurate regulatory reports and DART/TCIR rates.
6. [SafetyAmp](https://www.capterra.ca/software/181004/safetyamp) — 4.7/5 (48 reviews) — Trusted across industries by today's workforce - SafetyAmp is the modern, configurable EHSQ solution you've been looking for.
7. [VelocityEHS](https://www.capterra.ca/software/119952/ehs-management-software) — 4.4/5 (85 reviews) — VelocityEHS makes it easy to manage \& control workplace incidents with the emphasis on prevention, by analyzing risks and causes.
8. [Intellect QMS AI](https://www.capterra.ca/software/108528/intellect) — 4.6/5 (84 reviews) — Intellect’s QMS AI streamlines compliance, automates quality processes, and reduces costs for manufacturing \& life sciences.
9. [Intelex Incident Management Software](https://www.capterra.ca/software/129771/safety-incident-reporting-software) — 4.2/5 (6 reviews) — Trusted since 1992 with over 1.6 million users worldwide. Record, track and report your safety incidents, accidents and injuries.
10. [Fidelis Elevate](https://www.capterra.ca/software/168954/fidelis-elevate) — 5.0/5 (1 reviews) — Comprehensive incident management to detect, assess, and respond to security incidents to minimize their impact.
11. [Polonious](https://www.capterra.ca/software/1043040/polonious) (0 reviews) — Powerful process management software for all investigations. Take the headache out of compliance and improve productivity.
12. [Incident Tracker](https://www.capterra.ca/software/119211/incident-tracker) — 4.6/5 (25 reviews) — Cloud-based incident management software which helps all types of industries report, track and trend incidents with analytics.
13. [SafetyCulture](https://www.capterra.ca/software/141080/iauditor) — 4.6/5 (354 reviews) — SafetyCulture (iAuditor) is a mobile-first platform that streamlines your operations to save time and increase data accuracy.
14. [ManageEngine ServiceDesk Plus](https://www.capterra.ca/software/179501/manageengine-service-desk-plus) — 4.4/5 (233 reviews) — Move fast and fix outages before they impact your end users and revenue, with ServiceDesk Plus and its no-code automations.
15. [Site24x7](https://www.capterra.ca/software/168192/site24x7) — 4.7/5 (353 reviews) — Site24x7 alerts DevOps and IT teams to proactively resolve issues before they affect the customers.
16. [Workday HCM](https://www.capterra.ca/software/66908/workday-hcm) — 4.5/5 (1758 reviews) — Workday HCM helps master the transition to a new era of work, with a comprehensive global HR suite for core HR, talent, and benefits.
17. [Salesforce Service Cloud](https://www.capterra.ca/software/136189/salesforce) — 4.5/5 (825 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
18. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
19. [SolarWinds Service Desk](https://www.capterra.ca/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — Resolve incidents up to 52% faster with AI-powered ticketing. Smart routing, instant asset context, and automated workflows—one tool.
20. [Datadog](https://www.capterra.ca/software/135453/datadog-cloud-monitoring) — 4.6/5 (361 reviews) — Use Datadog Incident Management to create and track incidents and collaborate while troubleshooting, reducing mean time to resolution.
21. [Splunk Enterprise](https://www.capterra.ca/software/94317/splunk) — 4.6/5 (262 reviews) — Get actionable insights with Splunk’s powerful dashboards and end-to-end visibility from edge to cloud—powered by Splunk AI.
22. [Pirani](https://www.capterra.ca/software/196959/pirani) — 4.5/5 (212 reviews) — Risk Management Software to capture, classify, and track incidents with reports and alerts, aligned with ISO 31000, Basel III, and COSO
23. [New Relic](https://www.capterra.ca/software/118128/new-relic) — 4.5/5 (196 reviews) — Boost DevOps performance and collaboration through real-time insights, designed specifically for software engineer practitioners.
24. [Vivantio](https://www.capterra.ca/software/132880/vivantio) — 4.3/5 (178 reviews) — Incident management in Vivantio goes beyond reactive workflows with predictive analysis, automated routing, and risk mitigation tools.
25. [Zoho Creator](https://www.capterra.ca/software/211755/zoho-creator) — 4.3/5 (170 reviews) — Cloud-based application development tool that enables teams to build custom applications, automating workflows, and managing data.

-----

Page: 1 / 7\
Next: [Next page](https://www.capterra.ca/directory/31332/incident-management/deployment-options/windows/software?page=2)

## Related Categories

- [EHS Management Software](https://www.capterra.ca/directory/10015/ehs-management/software)
- [Quality Management Software](https://www.capterra.ca/directory/30099/quality-management/software)
- [Risk Management Software](https://www.capterra.ca/directory/30665/risk-management/software)
- [Audit Software](https://www.capterra.ca/directory/30664/audit/software)
- [Safety Management Software](https://www.capterra.ca/directory/31299/safety-management/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/31332/incident-management/software)
- [All Categories](https://www.capterra.ca/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Capterra Canada","url":"https://www.capterra.ca/","@type":"WebSite","@id":"https://www.capterra.ca/#website","publisher":{"@id":"https://www.capterra.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Incident Management Software","description":"Discover and compare Incident Management Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.ca/directory/31332/incident-management/deployment-options/windows/software","about":{"@id":"https://www.capterra.ca/directory/31332/incident-management/deployment-options/windows/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ca/directory/31332/incident-management/deployment-options/windows/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/directory/31332/incident-management/deployment-options/windows/software#webpage","mainEntity":{"@id":"https://www.capterra.ca/directory/31332/incident-management/deployment-options/windows/software#itemlist"},"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software for Windows","position":2,"item":"https://www.capterra.ca/directory/31332/incident-management/software","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/31332/incident-management/deployment-options/windows/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Incident Management Software for Windows - Price comparison &amp; Reviews - Capterra Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Preparis","position":1,"description":"When you need to put your BC plan into action, Preparis Incident Manager provides simple task delegation and all-up incident management in one place. Unlike other tools which may cost more or become too cumbersome, Incident Manager allows you to focus on the most important tasks first and immediately put your plan into action, complete with built-in communication functionality, giving you one view into your entire BC program.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6361e63f-e2a3-4c59-b85c-d2a5de7fa9c1.png","url":"https://www.capterra.ca/software/185220/preparis","@type":"ListItem"},{"name":"HSI Donesafe","position":2,"description":"Respond to incidents faster and more effectively with the HSI Incident Management software. Designed to simplify the entire process, this solution helps you capture, track, and resolve incidents with ease. From near misses to large-scale events, the HSI Platform ensures you’re equipped to manage every situation efficiently, reducing downtime, and protecting your workforce. \n\nWith real-time data and automated workflows, you’ll improve response times, enhance communication, and drive accountability at every level. \n\nFor admins, discover true configurability with our no-code platform - simply change what you need when you need with our easy-to-use drag and drop function. For users, the simple interface will empower your team to take swift, informed action, and foster a culture where safety and proactive incident management go hand in hand. \n\nKeep your people safe and reduce operational risks with a solution built for seamless incident management and continuous improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dcfe7d26-aa11-4f17-846b-f15873af641e.jpeg","url":"https://www.capterra.ca/software/141558/donesafe","@type":"ListItem"},{"name":"4HSE","position":3,"description":"4HSE is a cloud platform that centralizes all Health, Safety, and Environment processes in one intuitive environment. It manages risk assessment, training, incident and non-conformity reporting, medical surveillance, audits, inspections, corrective actions, and full document control.\n\nThe platform provides dashboards, planners, automated alerts, and structured workflows to improve visibility, coordination, and compliance across activities. It also includes unlimited storage, a customizable checklist editor, template-based document-generation tools, and advanced import/export features.\n\nFully documented REST APIs enable seamless integration with ERP, HR, and maintenance systems.\n\nA dedicated Worker App gives access to personalized compliance information, certificates, procedures, and instructions, and supports real-time incident reporting with photos and attachments.\n\nDesigned for traceability and continuous compliance, 4HSE enables proactive, efficient, and accountable HSE management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1f4910d9-be4f-4622-a25d-b2838eb03887.png","url":"https://www.capterra.ca/software/178687/4hse","@type":"ListItem"},{"name":"DisasterLAN","position":4,"description":"With user-friendly tools for shared situational awareness, workflow-based information management, and real-time communication, DisasterLAN (DLAN) will help your team prepare for, respond to, & report on issues. \n\nBCG will configure DLAN to integrate with your current systems and processes. Administrators can customize the system using our simple toolsets, with no programming skills required. With DLAN, you will be properly prepared to manage daily operations, emergencies, & everything in-between","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/229230ea-f2d1-47ff-b07a-341826436af8.png","url":"https://www.capterra.ca/software/182445/disasterlan","@type":"ListItem"},{"name":"Vector EHS Management","position":5,"description":"With Vector EHS Management Software (formerly IndustrySafe) you can record a variety of incidents, including near misses, vehicle incidents, employee and non-employee injuries, environmental, and security incidents from your mobile devices, with or without web access. Users can also perform root cause analysis and calculate DART/TCIR rates. Vector EHS generates accurate regulatory reports, including OSHA logs, and allows you to comply with OSHA's electronic recordkeeping requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/297c146f-4016-4bc6-831b-3ff85d9cdf60.png","url":"https://www.capterra.ca/software/55228/industrysafe-safety-management-software","@type":"ListItem"},{"name":"SafetyAmp","position":6,"description":"SafetyAmp's leading incident management platform helps today’s workforces manage incidents, exceed their targets, and deliver dollars - not injuries. \n\nWe share your goal of ensuring every employee returns home safely. SafetyAmp helps your employees, safety team, and leadership track and report all of your safety data, monitor leading indicators, deliver new insights, and change outcomes. \n\nEnter the future of safety reporting - all within a budget suitable for organizations of any size.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ae90729-97e6-4266-8d63-7b0107a8e75f.png","url":"https://www.capterra.ca/software/181004/safetyamp","@type":"ListItem"},{"name":"VelocityEHS","position":7,"description":"The VelocityEHS Accelerate® Platform makes it easy to track all types of Incidents, manage corrective actions, and simplify reporting & analytics, giving you the flexibility to control every aspect of incident management anywhere, anytime with its robust workplace Incident Management Software Solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ba38214-4091-48b2-89ba-62fd3a0d2845.png","url":"https://www.capterra.ca/software/119952/ehs-management-software","@type":"ListItem"},{"name":"Intellect QMS AI","position":8,"description":"Intellect is an AI-powered Quality Management System (QMS) designed for manufacturing, life sciences, and other regulated industries. The SaaS and on-premises platform is designed for quality teams to automate processes, ensure compliance, eliminates duplicate efforts, and lowers operational costs across organizations.\n \nIntellect's QMS AI has configurable workflows and automation, simplifies document management, audits, CAPA, risk management, and supplier quality management. The system integrates easily with other business systems through open APIs and pre-built connectors, delivering a comprehensive view of quality data to minimize errors and accelerate decision-making.\n \nOur AI provides insights, identifies issues, and guide compliance processes, reducing audit fatigue while improving efficiency. ISO-certified, Intellect empowers teams to produce high-quality, compliant products faster while cutting documentation time and overall quality costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67ef5c42-b765-404a-aa81-df8f216df431.jpeg","url":"https://www.capterra.ca/software/108528/intellect","@type":"ListItem"},{"name":"Intelex Incident Management Software","position":9,"description":"Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f19823b-115a-425a-af0f-352b909cdc98.png","url":"https://www.capterra.ca/software/129771/safety-incident-reporting-software","@type":"ListItem"},{"name":"Fidelis Elevate","position":10,"description":"Fidelis Elevate is the only XDR Solution that delivers endpoint security, Network Security, Deception & active Directory protection in a single platform, making it the powerhouse of a cyber-resilient environment. \n\nFidelis Elevate facilitates efficient incident management by providing organizations with the tools and capabilities needed to detect, investigate, and respond to security incidents promptly. By automating incident detection, orchestrating response actions, and facilitating collaboration between security teams, Fidelis Elevate helps organizations streamline incident response processes and minimize the impact of security breaches. With Fidelis Elevate, organizations can enhance their incident response capabilities, reduce dwell time, and mitigate the risk of data loss and business disruption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7cb9365f-59d8-485d-8469-660915078e60.png","url":"https://www.capterra.ca/software/168954/fidelis-elevate","@type":"ListItem"},{"name":"Polonious","position":11,"description":"Powerful process management software for all investigations, including fraud, misconduct, and complaints. Take the headache out of compliance and improve productivity.\n\nImplement a streamlined but rigorous process that ensures your stakeholders are updated as and when required and decisions are only made when all the prerequisites are satisfied - all while cutting paperwork for investigators.\n\nPolonious scales with you - we're used everywhere from small PI firms to large, multinational banks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/99d2864a-1a70-4e09-ad3f-d1f7b35aca36.jpeg","url":"https://www.capterra.ca/software/1043040/polonious","@type":"ListItem"},{"name":"Incident Tracker","position":12,"description":"Incident Tracker is a cloud-based incident and reporting management platform trusted across healthcare, behavioral health, education, government, logistics, property management, hospitality, and more. Built for organizations of any size, it gives teams a centralized system to report, track, and resolve incidents from any device.Configure custom forms, automated reminders, escalation workflows, and approval routing — no coding required. Role-based access ensures the right people see the right information at the right time. The built-in analytics dashboard delivers real-time visibility into trends, response times, and resolution rates, while a robust API connects Incident Tracker to the tools you already use. Whether you're managing workplace injuries, behavioral health events, security incidents, or compliance issues, Incident Tracker adapts to your workflows — not the other way around. Fast to deploy, easy to use, and fully customizable out of the box.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0d3c487-f9c0-4883-b7f0-9e11b6cd064a.png","url":"https://www.capterra.ca/software/119211/incident-tracker","@type":"ListItem"},{"name":"SafetyCulture","position":13,"description":"SafetyCulture is a mobile-first operations platform that gives you the knowledge, tools, and processes you need to work safely, meet higher standards, and improve every day, offering a better way to work. \n\nWhat started as a digital checklist app has evolved into a platform for conducting inspections, raising and resolving issues, managing assets, and training teams on the go. \n\nSafetyCulture also helps teams do more than just tick the boxes for governance, risk, and compliance – it can help set EHS and quality standards, raising the bar when it comes to operational excellence. \n\nWith real-time data capture and actionable insights at your fingertips, you’ll always know what's working and what's not so you can focus on what truly matters – getting better every day. Unlock the potential of your working teams to propel your business forward with SafetyCulture.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca7c6ce-12b6-4f62-8741-b860d5dcda18.png","url":"https://www.capterra.ca/software/141080/iauditor","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":14,"description":"Cut down your mean time to respond (MTTR) to incidents with ServiceDesk Plus and its industry-leading incident management capabilities. Detect alerts from monitoring tools and log them as incidents. Trigger automated, incident-response workflows that help your IT teams move fast and fix outages before they impact your end users and customers. Take the help of our GenAI-integrated virtual chatbot to collaborate faster during incident resolution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.ca/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Site24x7","position":15,"description":"Avoid downtime and errors like never before and accelerate your customers' digital experience with Site24x7. Monitor your websites, servers, networks, and applications from a single platform. Set thresholds for critical metrics and receive alerts whenever a threshold is breached. Integrate with ITSM and collaboration tools like Slack, ServiceDesk Plus, Jira, PageDuty, OpsGenie, Zapier, and Moogsoft, and receive alerts via email, SMS, voice call, and push notification.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ecdd3ea5-d0b4-44d4-ac91-1f1ff67f8a5d.jpeg","url":"https://www.capterra.ca/software/168192/site24x7","@type":"ListItem"},{"name":"Workday HCM","position":16,"description":"Workday HCM helps customers master the transition to a new era of work, unlocking engagement and executing for growth. It's a comprehensive, global HR suite, including core HR, talent, and benefits, designed to help companies transition with confidence. Workday HCM is adaptable, flexible, scalable, and global, and includes Workday Skills Cloud for data-driven talent strategies. Workday AI, embedded within the Workday architecture and leveraging 600B+ transactions, helps customers re-invent work. Workday provides clean, coherent data and is transparent about its ML models, ensuring human control over final decisions to elevate human capabilities in finance and HR. Workday helps companies unlock engagement by empowering employees and managers with simplified, unified experiences, leading to increased retention and performance. It also allows organizations to execute for growth by providing a unified, extensible foundation that automates processes and proactively manages compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/827ea1f8-e495-44c8-a4b8-c147dc055d23.png","url":"https://www.capterra.ca/software/66908/workday-hcm","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":17,"description":"Deliver great service and a flexible agent experience, from anywhere. Give agents a holistic view of every customer, whether they’re in the contact center or working remote. Scale and optimize service by leveraging AI and integrating popular support channels — like phone, messaging, and chat — directly into the agent workspace. Resolve cases faster by combining automated processes with easy access to the full details, context, and history of every case and customer interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.ca/software/136189/salesforce","@type":"ListItem"},{"name":"JIRA Service Management","position":18,"description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.ca/software/138769/jira-service-management","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":19,"description":"SolarWinds Service Desk restores service speed with intelligent automation. Organizations using SolarWinds have reported cutting resolution time by up to 52%. Our platform streamlines Incident Management by using SolarWinds AI to suggest solution steps and route tickets to the right experts instantly. With integrated asset data in the ticket view, agents have the context they need to resolve incidents faster, minimizing downtime and keeping your business running.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.ca/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"Datadog","position":20,"description":"Datadog Incident Management enables DevOps teams and SREs to more effectively manage their incident response workflows from start to finish, saving time and frustration when it matters most. With streamlined features for responding to outages that's fully unified into Datadog's monitoring platform, it's easy to pivot from alerts and data to incident response workflows. Enable teams to easily create and track incidents in one place and collaborate while troubleshooting with Datadog.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/680c6e55-5ae3-4b54-8408-36deb18d3660.png","url":"https://www.capterra.ca/software/135453/datadog-cloud-monitoring","@type":"ListItem"},{"name":"Splunk Enterprise","position":21,"description":"Splunk is the key to enterprise resilience. Trusted by the world’s leading organizations to keep their digital systems secure and reliable, Splunk can prevent major issues, absorb shocks, and accelerate transformation. With visibility into all your digital systems, you can respond to incidents before they have bigger business impacts. Take the next steps to make your organization more resilient with the all-in-one unified security and observability platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c935ef6d-e80a-4f64-8b46-1864f7d1e6e3.png","url":"https://www.capterra.ca/software/94317/splunk","@type":"ListItem"},{"name":"Pirani","position":22,"description":"Pirani allows organizations to capture, classify, and monitor incidents across processes, products, and business units. By recording losses, recoveries, and trends, the platform provides visibility into vulnerabilities and their impact. Aligned with ISO 31000, Basel III, and COSO ERM, it enables teams to generate incident reports, track corrective actions, and measure their effectiveness. Pirani’s workflow engine assigns responsibilities, sets deadlines, and sends alerts to ensure follow-up. With dashboards and analytics powered by Power BI, leaders can identify root causes and prevent recurrence. Seamless integrations with Google Drive and Dropbox allow secure storage and evidence management. With Pirani, incident management evolves from reactive reporting to proactive resilience and continuous improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7b30bdc-6da7-4ece-8012-6ec2a1be8ad1.png","url":"https://www.capterra.ca/software/196959/pirani","@type":"ListItem"},{"name":"New Relic","position":23,"description":"New Relic's enterprise-grade Incident Management software provides a comprehensive solution for detecting, responding to, and resolving incidents quickly and effectively. Designed for large-scale operations, our unified data platform collects telemetry data from across your software environment, offering powerful full-stack analysis tools to swiftly identify issues and their root causes. With real-time monitoring, automated alerts, and customizable workflows, New Relic enables teams to streamline incident response processes, minimize downtime, and uphold service reliability. Improve incident resolution times, enhance team collaboration, and ensure superior customer experiences with New Relic's advanced Incident Management capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/faa86e5c-3e51-4e63-867a-8ccc633fc886.jpeg","url":"https://www.capterra.ca/software/118128/new-relic","@type":"ListItem"},{"name":"Vivantio","position":24,"description":"Vivantio's incident management software empowers IT and GRC teams to predict, identify, track, address, and report on service and security issues with ease. Go beyond reactive workflows with proactive predictive analysis, automated routing and escalation, and a suite of tools to address potential risks, while integrating effortlessly with major products and platforms.\n\nBuilt on ITIL4, Vivantio offers a holistic view of IT infrastructure, helping you exceed expectations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.ca/software/132880/vivantio","@type":"ListItem"},{"name":"Zoho Creator","position":25,"description":"A safe workplace is an efficient workplace. With this incident tracker app, you can record incidents, classify them by impact and urgency, assign them to appropriate teams, track their progress, and report potential problems. With Zoho Creator's drag-and-drop workflow builder, you can add new features or tweak existing workflows even after you launch your apps. Customize this app for the web, Android, iPhone, and iPad. Try for free!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9cbf8e3-ddd2-4336-911a-3ad7bf6bb016.png","url":"https://www.capterra.ca/software/211755/zoho-creator","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/31332/incident-management/deployment-options/windows/software#itemlist","numberOfItems":25}
</script>