---
description: Compare the best Cloud PBX Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cloud PBX Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software)

# Cloud PBX Software

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> Cloud PBX software refers to private branch exchange telecommunication systems that transmit information over the internet.

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## Products

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews) — 3CX is a Cloud PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry. Get it for free
2. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (890 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
3. [VirtualPBX](https://www.capterra.ca/software/149117/business-voip) — 4.7/5 (38 reviews) — Keep it simple. One plan, no contracts, $15/user/mo. AI answers calls 24/7. Try free for 14 days.
4. [Wildix](https://www.capterra.ca/software/218251/wildix) — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
5. [Intulse](https://www.capterra.ca/software/161865/intulse) — 4.4/5 (132 reviews) — Hosted VoIP service for large \& small businesses. Cloud VoIP services (hosted PBX) and virtual phone systems. 100% US-based support.
6. [JustCall](https://www.capterra.ca/software/157853/justcall) — 4.1/5 (225 reviews) — Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email \& WhatsApp in one place.
7. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (7416 reviews) — Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
8. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1789 reviews) — Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.
9. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) — Advance your communications with the industry leader in hosted PBX.
10. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 is a cloud PBX, call center and CRM in one\! Trusted by 15 million businesses it's available in cloud and on-premise.
11. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (919 reviews) — Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.
12. [Talkdesk](https://www.capterra.ca/software/132852/talkdesk) — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
13. [Google Voice](https://www.capterra.ca/software/210592/voice) — 4.5/5 (727 reviews) — Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more.
14. [VoIP.ms](https://www.capterra.ca/software/203084/voip-ms) — 4.8/5 (698 reviews) — Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
15. [Weave](https://www.capterra.ca/software/141842/weave) — 4.4/5 (697 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
16. [CallHippo](https://www.capterra.ca/software/159578/callhippo) — 4.4/5 (693 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
17. [GoTo Connect](https://www.capterra.ca/software/163604/GoTo-Connect) — 4.5/5 (671 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
18. [Dialpad AI Meetings](https://www.capterra.ca/software/157843/uberconference) — 4.5/5 (602 reviews) — The AI-native cloud PBX built for connected, intelligent communications.
19. [Dialpad](https://www.capterra.ca/software/190976/dialpad-sell) — 4.2/5 (570 reviews) — The AI-native cloud PBX built for connected, intelligent communications.
20. [Twilio](https://www.capterra.ca/software/180158/twilio-communications-platform) — 4.4/5 (512 reviews) — Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications.
21. [Five9](https://www.capterra.ca/software/132405/five9) — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
22. [Aircall](https://www.capterra.ca/software/144486/aircall) — 4.2/5 (466 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
23. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
24. [Grasshopper](https://www.capterra.ca/software/175002/grasshopper) — 4.3/5 (360 reviews) — Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system.
25. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (335 reviews) — DialedIn’s cloud PBX software supports call centers with voice, video, and messaging featuring intelligent routing and CRM integration.

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## Related Categories

- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)

## Links

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That intelligence compounds across 775M+ AI recaps and counting, governed by Dialpad's Guardian layer for secure, enterprise-grade operations, a cloud PBX built to work seamlessly with Dialpad AI Meetings, so voice and video share the same connected context instead of living in separate systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/546a439f-aa0d-4ff1-bfba-51ef79702742.png","url":"https://www.capterra.ca/software/157843/uberconference","@type":"ListItem"},{"name":"Dialpad","position":19,"description":"A cloud PBX used to mean moving the same old phone system to the cloud, same limitations, new hosting. Dialpad's Cloud PBX is built as part of an AI-native platform, where calls, messages, and meetings connect into one system instead of sitting on a disconnected line. Agentic AI reasons through conversations in real time, adding intelligence rather than just routing at scale. That intelligence compounds across 775M+ AI recaps and counting, governed by Dialpad's Guardian layer for secure, enterprise-grade operations, a cloud PBX built for connected intelligence, not just a phone line in the cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.capterra.ca/software/190976/dialpad-sell","@type":"ListItem"},{"name":"Twilio","position":20,"description":"Twilio is a cloud-based communications platform enabling developers to integrate voice, messaging, and video into applications. Its Voice API offers scalable calling with features like Interactive Voice Response (IVR), voice recording, speech recognition, and global conferencing for up to 250 participants. \n\nThe platform includes Conversational Intelligence, leveraging AI and natural language processing to extract insights from calls. Features like Elastic SIP Trunking, private interconnects, call encryption, emergency calling, branded caller ID, and SHAKEN/STIR protocols enhance security and functionality. Twilio combines communications technology with customer data management for integrated multi-channel experiences, offering documentation, SDKs, and code samples to streamline development.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.capterra.ca/software/180158/twilio-communications-platform","@type":"ListItem"},{"name":"Five9","position":21,"description":"Five9 is a cloud contact center as a service (CCaaS) platform that enables organizations to deliver exceptional customer experiences. It offers advanced orchestration across the customer journey, enhancing both customer and agent experiences with intelligent features. The cloud-based architecture provides scalability and remote capabilities, allowing businesses to adapt quickly. Five9 integrates seamlessly with leading CRM and unified communications systems, offering agents real-time context for personalized interactions.\n\nIts AI-powered features, such as intelligent virtual agents, agent assist, and workflow automation, drive efficiency and performance. Advanced analytics and reporting tools provide insights to optimize operations and customer experience.  The Five9 Intelligent CX Platform provides end-to-end solutions with digital engagement, analytics, WEM, and AI to enable businesses to deliver joyful CX, increase agent productivity and deliver tangible business results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.ca/software/132405/five9","@type":"ListItem"},{"name":"Aircall","position":22,"description":"Aircall is a cloud-based business phone and call center platform that brings voice, SMS, and WhatsApp into one shared workspace. Sales and support teams use it to manage high volumes of customer conversations while keeping their CRM and helpdesk tools in sync automatically.\n\nCore features include smart call routing, IVR, call recording, power dialer, live monitoring, and a shared inbox with full conversation history across channels. Over 250 native integrations connect with tools like Salesforce, HubSpot, and Zendesk, with automatic call logging after every interaction.\n\nAI tools handle inbound calls and messages around the clock, generate call summaries, score calls, and surface real-time coaching prompts for agents during live conversations.\n\nAircall suits SMB and mid-market sales teams, customer support teams, and revenue operations roles across healthcare, SaaS, professional services, and marketing agencies. A minimum of three licenses is required.","image":"https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png","url":"https://www.capterra.ca/software/144486/aircall","@type":"ListItem"},{"name":"Convoso","position":23,"description":"Convoso is an outbound sales platform built for high-performance revenue teams & contact centers. Designed for organizations that depend on outbound sales to acquire customers, Convoso helps businesses increase contact rates, maximize agent productivity, and lower customer acquisition costs.\nConvoso unifies high-performance dialing, campaign management, and intelligent number management to help teams connect with more prospects and convert more opportunities. Businesses can automate workflows across lead, campaign, and list management while engaging prospects through voice, SMS, email, and AI-powered agents.\nIntelligent number management capabilities help businesses monitor number health, optimize number pools, automate procurement, and match the best number to each lead. Combined with predictive dialing, sub-5-second speed-to-lead, advanced call classification, built-in compliance controls, and real-time analytics, Convoso helps organizations scale outbound operations with confidence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.ca/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"Grasshopper","position":24,"description":"Keep personal and business calls separate by adding a business line to your existing device.  Grasshopper is a virtual phone system for SMB's. Get a local, toll free, or vanity number, or port your own number! Forward calls, use mobile and desktop apps to communicate with clients over voice or text, be notified in real time of missed calls & voicemails, voicemails transcribed and sent via email. Affordable plans help small businesses stay competitive. Prices as low as $14/month. Try us for free!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fafc6dfd-8553-4c87-b09f-166b7c92095c.png","url":"https://www.capterra.ca/software/175002/grasshopper","@type":"ListItem"},{"name":"DialedIn CCaaS","position":25,"description":"DialedIn’s cloud PBX software is crafted to meet the demands of call center managers who prioritize efficiency, scalability, and reliability. Our all-in-one communication platform integrates voice, video, and messaging, ensuring your team can manage high call volumes with ease. With features like intelligent call routing, auto-attendant, and real-time analytics, DialedIn enhances every aspect of your operations. Our platform's seamless integration with leading CRM systems allows for smooth data synchronization, improving agent productivity and customer satisfaction. DialedIn ensures exceptional call quality, minimal downtime, and scalability to grow with your business. Whether you're handling complex workflows or high volumes of inbound and outbound calls, DialedIn will optimize operations with a dependable, feature-rich cloud PBX solution along with comprehensive analytics, improved team collaboration, and multi-channel communication to elevate every aspect of customer interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.ca/software/29589/callcenternow","@type":"ListItem"}],"numberOfItems":25}
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