---
description: Compare the best Unified Communications Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Unified Communications Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)

# Unified Communications Software

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> Unified Communications software integrates various communication channels within an enterprise, such as voice, video, messaging, etc.

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## Products

1. [Akkadian Provisioning Manager](https://www.capterra.ca/software/184153/akkadian-provisioning-manager) (0 reviews) — Our easy-to-use, turnkey solution streamlines Cisco Collaboration administration by automating MACDs across multiple UC servers.
2. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) — Conversations \& collaboration in one place
3. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX is a unified communications solution including telephony, video conferencing, live chat and mobile apps. Get it for free\!
4. [Dialpad](https://www.capterra.ca/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad houses the latest in cloud telephony technology to provide organizations with modern communications tools.
5. [ClickSend](https://www.capterra.ca/software/175783/clicksend) — 4.3/5 (93 reviews) — ClickSend is a simple, global SMS platform built for developers and the businesses they support.
6. [Zoom Workplace](https://www.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) — With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
7. [CTM](https://www.capterra.ca/software/152004/call-tracking-software) — 4.6/5 (150 reviews) — Attribution, analytics, and unified communications tools to automate and better leverage every touchpoint with your audience.
8. [Zenzap](https://www.capterra.ca/software/1064060/zenzap) — 4.7/5 (41 reviews) — Built for working teams of all sizes who want to unify team communication in one secure, organized work chat app.
9. [Wildix](https://www.capterra.ca/software/218251/wildix) — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
10. [Intulse](https://www.capterra.ca/software/161865/intulse) — 4.4/5 (132 reviews) — Hosted VoIP service for large \& small businesses. Cloud VoIP services (hosted PBX) and virtual phone systems. 100% US-based support.
11. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
12. [Weave](https://www.capterra.ca/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
13. [Trillian](https://www.capterra.ca/software/190684/trillian) — 4.7/5 (52 reviews) — Trillian is a business and clinical communication platform used by companies and healthcare systems of all sizes.
14. [RingByName](https://www.capterra.ca/software/169306/ringbyname) — 4.6/5 (69 reviews) — RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.
15. [GoTo Meeting](https://www.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11525 reviews) — Fast, easy and reliable online meeting software trusted by millions of people everyday for real-time virtual communication.
16. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) — Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
17. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (7396 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
18. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2003 reviews) — Web-based \& AI-powered enterprise resource planning (ERP) tool that gives businesses the visibility \& control needed to make decisions.
19. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate customer experience software solution.
20. [Workplace from Meta](https://www.capterra.ca/software/168669/workplace) — 4.4/5 (1351 reviews) — Workplace makes business communication fast, fun and reliable, with features such as groups, live video and instant messaging.
21. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) — RingEX gives you unified access to everything you need in one robust and easy-to-navigate cloud communications system.
22. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is \#1 free unified communications platform used by 15 million companies.
23. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews) — Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.
24. [GoTo Connect](https://www.capterra.ca/software/163604/goto-connect) — 4.5/5 (668 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
25. [Lime Connect](https://www.capterra.ca/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.

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## Related Categories

- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)
- [Team Communication Software](https://www.capterra.ca/directory/31033/team-communication/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)
- [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/31035/unified-communications/software)
- [All Categories](https://www.capterra.ca/directory)

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Consolidate your conversations and bring all your data into one place for analysis and lead nurturing. Track form submissions alongside your sales calls and outbound SMS campaigns. Layer measurable touchpoints into a compliance-forward sales and marketing strategy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.capterra.ca/software/152004/call-tracking-software","@type":"ListItem"},{"name":"Zenzap","position":8,"description":"Zenzap is a professional work chat app that helps you unify all your team communication into one place that’s as easy as texting, while having the structure and security that businesses need.\n\nCreate specific group chats for topics or projects so information is always easy to find. Bridge the gap between talk and action by turning messages into tasks instantly within the chat. 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Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c9f397d-0dac-45de-956f-fb0e3ef7e084.png","url":"https://www.capterra.ca/software/190684/trillian","@type":"ListItem"},{"name":"RingByName","position":14,"description":"RingByName is way more than a business phone service. It combines first-class hosted phone service with powerful Unified Communications tools to help you win and keep more customers. It boasts powerful UCaaS features and built-in customer contact center and journey management tools, as well as cutting-edge features such as desktop and mobile collaboration tools - videos, chat, SMS and file sharing.  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Get real-time updates to keep everyone on task throughout the day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1132ef5c-7a9a-410d-adfb-bc4cb2e69a18.png","url":"https://www.capterra.ca/software/168668/microsoft-teams","@type":"ListItem"},{"name":"Webex Suite","position":17,"description":"Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite. \n\nAll workloads in the  Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.capterra.ca/software/733/webex","@type":"ListItem"},{"name":"NetSuite","position":18,"description":"AI-enabled cloud ERP solution that enables businesses to gain the visibility, control, and agility to build and groq. It offers modules for accounting, CRM, analysis, reporting, and more.\nFirst focused on financials and ERP, the tool provides an integrated system that also includes inventory management, HR, professional services automation, and commerce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76ba5be7-e39f-481e-9045-7c45d7cf6d39.png","url":"https://www.capterra.ca/software/135757/netsuite","@type":"ListItem"},{"name":"LiveAgent","position":19,"description":"LiveAgent is a full-fledged Customer Communications Management system that helps businesses improve sales and retain customers through effective communication. Use segmentation, automation, CRM, and email templates to personalize each interaction to deliver world-class customer experiences across every channel. Add notes, reminders and track service across channels. With a LiveAgent subscription, delivering exceptional customer experiences is easy.\n\nGet started with LiveAgent for free today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.ca/software/102188/liveagent","@type":"ListItem"},{"name":"Workplace from Meta","position":20,"description":"Looking for smarter communication software? Automatically assign people to FYI groups to make sure that internal announcements reach the most relevant audience. With \"Mark as important\", you can even boost group posts from senior execs. Not only will they hit the top of the News Feed for group members, we'll send email notifications then follow up with engagement metrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9158f690-b30c-4217-9e59-db3bcd7024a0.jpeg","url":"https://www.capterra.ca/software/168669/workplace","@type":"ListItem"},{"name":"RingEX","position":21,"description":"Looking for a solution that meets all your requirements and more? \n\nRingEX is a robust UCaaS platform that offers enterprise VoIP functionality along with HD voice and video calling, team messaging, contact center, and much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.capterra.ca/software/132178/ringcentral-mvp","@type":"ListItem"},{"name":"Bitrix24","position":22,"description":"Bitrix24 is probably world's only free unified communications software. It's available both in cloud and on premise. And you get everything: enterprise social network, company instant messenger, telephony (PBX), video chat and video conferencing, email server, file sharing and project management. If something is used for communication and collaboration, chances are it's one of the 30+ free UC tools available inside Bitrix24. API, content management and open source code is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.ca/software/113540/bitrix24","@type":"ListItem"},{"name":"Nextiva","position":23,"description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.capterra.ca/software/175788/nextiva","@type":"ListItem"},{"name":"GoTo Connect","position":24,"description":"We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.​\n\nGoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.capterra.ca/software/163604/goto-connect","@type":"ListItem"},{"name":"Lime Connect","position":25,"description":"Lime Connect (formerly Userlike) is the leading German platform for AI-powered support automation, WhatsApp marketing, and customer messaging across all channels. \n\nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n\nAll messages from website chat, WhatsApp, email, and more are managed in the central Message Center, with professional service features, accessible via desktop and our mobile app.\n\nAdditional tools like WhatsApp Campaigns allow businesses to reach customers directly with personalized updates and offers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.ca/software/131558/userlike-live-chat","@type":"ListItem"}],"numberOfItems":25}
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