---
description: Compare the best Remote Support Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Remote Support Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software)

# Remote Support Software

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> Remote Support software helps companies provide remote technical support with screen sharing, text chat, online meetings, and training tools.

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## Products

1. [FixMe.IT](https://www.capterra.ca/software/151861/fixme-it) — 4.8/5 (389 reviews) — Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support.
2. [ManageEngine Remote Access Plus](https://www.capterra.ca/software/181353/manageengine-remote-access-plus) — 4.6/5 (65 reviews) — Remote Access Plus is a secure remote support solution that lets you remotely govern computers anywhere on the globe
3. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.6/5 (802 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
4. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24216 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
5. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (298 reviews) — NinjaOne Unified IT Operations platform includes multiple one-click remote control options as well as full suite remote tools.
6. [ScreenConnect](https://www.capterra.ca/software/147830/ScreenConnect) — 4.7/5 (1903 reviews) — ScreenConnect provides the ability to view and control devices from anywhere there is an Internet connection.
7. [Splashtop](https://www.capterra.ca/software/162972/splashtop-business-access) — 4.7/5 (736 reviews) — Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access.
8. [dualmon](https://www.capterra.ca/software/145125/dualmon-remote-access) — 4.9/5 (289 reviews) — A secure web-based solution for on-demand remote support and remote access. Connect from anywhere, unlimited users and deployments.
9. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
10. [SuperOps](https://www.capterra.ca/software/1017782/superopsai) — 4.6/5 (65 reviews) — SuperOps is an AI PSA-RMM platform unifying asset management, projects \& docs for MSPs \& IT teams, driving growth.
11. [InvGate Service Management](https://www.capterra.ca/software/133392/service-desk) — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
12. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11641 reviews) — TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
13. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (7416 reviews) — Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
14. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
15. [BeyondTrust Remote Support](https://www.capterra.ca/software/86962/bomgar) — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
16. [AnyDesk](https://www.capterra.ca/software/149595/anydesk) — 4.6/5 (1798 reviews) — AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.
17. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
18. [Zoho Assist](https://www.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1495 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
19. [Zoho Meeting](https://www.capterra.ca/software/202121/zoho-meeting) — 4.6/5 (950 reviews) — A web conferencing solution that empowers you to host interactive online meeting, video conferencing and organize engaging webinars.
20. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
21. [ISL Light](https://www.capterra.ca/software/146892/isl-light) — 4.7/5 (779 reviews) — Remote desktop \& support for IT teams. Secure unattended access to Windows, Mac, Linux, mobile. No VPN. Cloud, on-prem, private cloud.
22. [GoToMyPC](https://www.capterra.ca/software/193062/gotomypc) — 4.8/5 (589 reviews) — Web-based remote access solution that makes it simple and secure to access your computer from anywhere.
23. [RemotePC](https://www.capterra.ca/software/173304/remotepc) — 4.7/5 (583 reviews) — RemotePC - a fast, secure remote access solution for consumers, small businesses, and enterprises.
24. [SysAid](https://www.capterra.ca/software/107225/sysaid) — 4.5/5 (523 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
25. [Remote Monitoring and Management](https://www.capterra.ca/software/144309/atera) — 4.5/5 (461 reviews) — Introducing Robin: It cuts up to 40% of your IT workload, supports users 24/7/365, and acts like a personal AI technician.

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## Related Categories

- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)
- [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30928/remote-support/software)
- [All Categories](https://www.capterra.ca/directory)

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Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe.\nFounded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29cdcfa5-a58d-4c2a-8a6f-daa75d1d2d56.png","url":"https://www.capterra.ca/software/149595/anydesk","@type":"ListItem"},{"name":"LiveAgent","position":17,"description":"LiveAgent is a cloud-based customer service platform that brings all customer communication channels into one dashboard. Teams manage emails, live chats, phone calls, social media messages, and self-service portals without switching between tools.\n\nBusinesses use LiveAgent to handle customer inquiries from Facebook, Instagram, WhatsApp, Viber, Telegram, and X alongside email and phone. The built-in call center supports inbound and outbound calls with IVR, call recording, and automatic call distribution. A knowledge base builder lets teams publish help articles and customer forums to reduce incoming ticket volume.\n\nCore features include a multichannel ticketing inbox, proactive live chat invitations, automation rules, SLA management, canned responses, time tracking, agent collision detection, gamification, and reporting. Over 200 integrations and 43+ languages are supported.","image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.ca/software/102188/liveagent","@type":"ListItem"},{"name":"Zoho Assist","position":18,"description":"Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.ca/software/181775/zoho-assist","@type":"ListItem"},{"name":"Zoho Meeting","position":19,"description":"Zoho Meeting is a robust web conferencing solution built for online meeting and webinar needs. It is completely browser-based and attendees don't need to download any application to attend a meeting or webinar. Keep your meetings handy using the desktop plugin for Windows, Linux and Mac, iOS app, android app, Google Chrome extension, Firefox extension, embed widget and calendar integrations. Embed webinar registration, polls, Q&A, allow to talk, recording, in-depth analytics, etc","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/794cfbab-e927-4022-82ae-89db1520c051.png","url":"https://www.capterra.ca/software/202121/zoho-meeting","@type":"ListItem"},{"name":"JIRA Service Management","position":20,"description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.ca/software/138769/jira-service-management","@type":"ListItem"},{"name":"ISL Light","position":21,"description":"ISL Online is a remote desktop and support software for IT teams, MSPs, and enterprises. It enables secure attended and unattended remote access to Windows, Mac, Linux, and mobile devices without needing VPN access or firewall changes. IT teams use ISL Online for help desk support, remote troubleshooting, and managing distributed devices. Security includes AES 256-bit end-to-end encryption, ISO/IEC 27001 certification, 2FA, SSO, audit logs, and session recording. Unlike many remote access tools, ISL Online offers flexible deployment options: cloud (SaaS), self-hosted (on-premise), and Managed Private Cloud (MCP) for organizations requiring full data control. ISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Microsoft Intune, and more. A full API is available for custom workflows. ISL Online offers tiered plans. Select plans include unlimited users and managed devices. Free trial available, no credit card required.","image":"https://images.g2crowd.com/uploads/vendor/image/57618/396b3012f54830cc64559ea9d9ca55eb.jpeg","url":"https://www.capterra.ca/software/146892/isl-light","@type":"ListItem"},{"name":"GoToMyPC","position":22,"description":"Instantly work on your files, programs and network  just as if you were at your desk. GoToMyPC's remote access solution allows you to remotely access your computer from any location with maximum speed and security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d9b4efd-f471-4f7c-b9a7-7168beb8f89d.png","url":"https://www.capterra.ca/software/193062/gotomypc","@type":"ListItem"},{"name":"RemotePC","position":23,"description":"RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android.\nConnect to your remote computers to work from home or anywhere you choose.\nRemotePC lets you access your remote computers directly via the web, with no software installation required.\nIncludes plans for consumers, small businesses, and large enterprises\n\nThe company's services help over 4 million customers back up over 1 Exabyte of data","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/774dab99-e733-4beb-abf5-3a67771d080b.png","url":"https://www.capterra.ca/software/173304/remotepc","@type":"ListItem"},{"name":"SysAid","position":24,"description":"SysAid provides a robust Remote Support platform powered by Agentic AI, automating the initial diagnostic and response phases of remote assistance. Our AI Agents can gather initial information and even suggest solutions, allowing IT teams to focus on complex remote issues and provide faster, more efficient support. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. Deliver more impactful Remote Support with AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.capterra.ca/software/107225/sysaid","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":25,"description":"Atera’s Remote Support enables IT teams and MSPs to quickly connect to endpoints via built-in integrations with AnyDesk and Splashtop, or third-parties like TeamViewer and ScreenConnect. Troubleshoot issues, deploy updates, and maintain control from anywhere. Secure, multi-platform access allows instant remote control, file transfer, and real-time collaboration. Automation and AI-driven insights streamline repetitive tasks and accelerate resolution, improving first-contact fix rates and overall efficiency. End users enjoy fast, seamless support with minimal downtime, while IT leaders get visibility and reporting to optimize team performance. Atera's autonomous AI agent, Robin, learns from previous remote sessions to craft solutions when new issues come up, reducing incoming tickets and keeping systems running smoothly 24/7, letting teams focus on strategic initiatives and high-value work.","image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.capterra.ca/software/144309/atera","@type":"ListItem"}],"numberOfItems":25}
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