---
description: Compare the best Remote Support Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Remote Support Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software)

# Remote Support Software

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> Remote Support software helps companies provide remote technical support with screen sharing, text chat, online meetings, and training tools.

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## Products

1. [ManageEngine Remote Access Plus](https://www.capterra.ca/software/181353/manageengine-remote-access-plus) — 4.6/5 (59 reviews) — Remote Access Plus is a secure remote support solution that lets you remotely govern computers anywhere on the globe
2. [FixMe.IT](https://www.capterra.ca/software/151861/fixme-it) — 4.8/5 (389 reviews) — Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support.
3. [Zoho Assist](https://www.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1375 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
4. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (282 reviews) — NinjaOne’s unified IT operations platform includes multiple one-click remote control options as well as full suite remote tools.
5. [InvGate Service Management](https://www.capterra.ca/software/133392/service-desk) — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
6. [Splashtop](https://www.capterra.ca/software/162972/splashtop-business-access) — 4.7/5 (730 reviews) — Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access.
7. [dualmon](https://www.capterra.ca/software/145125/dualmon-remote-access) — 4.9/5 (279 reviews) — A secure web-based solution for on-demand remote support and remote access. Connect from anywhere, unlimited users and deployments.
8. [Thinfinity Remote Workspace](https://www.capterra.ca/software/1026251/thinfinity-workspace) — 5.0/5 (2 reviews) — Thinfinity Workspace is a leading remote access tool, enabling IT teams to solve issues, deploy software, and train remotely.
9. [SuperOps](https://www.capterra.ca/software/1017782/superopsai) — 4.6/5 (65 reviews) — SuperOps is an AI PSA-RMM platform unifying asset management, projects \& docs for MSPs \& IT teams, driving growth.
10. [Pulseway](https://www.capterra.ca/software/141792/pulseway) — 4.7/5 (310 reviews) — Award-winning remote support and monitoring solution that lets you control your systems from anywhere using any device.
11. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
12. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11620 reviews) — TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
13. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (7396 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
14. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3409 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
15. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
16. [BeyondTrust Remote Support](https://www.capterra.ca/software/86962/bomgar) — 4.6/5 (2009 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
17. [ScreenConnect](https://www.capterra.ca/software/147830/ScreenConnect) — 4.7/5 (1895 reviews) — ScreenConnect provides the ability to view and control devices from anywhere there is an Internet connection.
18. [AnyDesk](https://www.capterra.ca/software/149595/anydesk) — 4.6/5 (1781 reviews) — AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.
19. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
20. [Zoho Meeting](https://www.capterra.ca/software/202121/zoho-meeting) — 4.6/5 (932 reviews) — A web conferencing solution that empowers you to host interactive online meeting, video conferencing and organize engaging webinars.
21. [ISL Light](https://www.capterra.ca/software/146892/isl-light) — 4.7/5 (779 reviews) — ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
22. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
23. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
24. [GoToMyPC](https://www.capterra.ca/software/193062/gotomypc) — 4.8/5 (586 reviews) — Web-based remote access solution that makes it simple and secure to access your computer from anywhere.
25. [RemotePC](https://www.capterra.ca/software/173304/remotepc) — 4.7/5 (583 reviews) — RemotePC - a fast, secure remote access solution for consumers, small businesses, and enterprises.

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## Related Categories

- [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software)
- [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software)

## Links

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We're serious about security, and we put our customers and their clients first when it comes to protecting them with the latest in technology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.capterra.ca/software/122252/teamviewer","@type":"ListItem"},{"name":"Webex Suite","position":13,"description":"Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. 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Real-time chat, canned scripts, collaboration and escalation tools improve technician efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.capterra.ca/software/86962/bomgar","@type":"ListItem"},{"name":"ScreenConnect","position":17,"description":"ScreenConnect is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless if you primarily support your customers personal computers or a huge enterprise infrastructure, the ability to quickly and effectively resolve problems allows you to save time and improve customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9e546da-675b-4ad7-b27a-7a01abf09846.png","url":"https://www.capterra.ca/software/147830/ScreenConnect","@type":"ListItem"},{"name":"AnyDesk","position":18,"description":"AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe.\nFounded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29cdcfa5-a58d-4c2a-8a6f-daa75d1d2d56.png","url":"https://www.capterra.ca/software/149595/anydesk","@type":"ListItem"},{"name":"LiveAgent","position":19,"description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.ca/software/102188/liveagent","@type":"ListItem"},{"name":"Zoho Meeting","position":20,"description":"Zoho Meeting is a robust web conferencing solution built for online meeting and webinar needs. It is completely browser-based and attendees don't need to download any application to attend a meeting or webinar. Keep your meetings handy using the desktop plugin for Windows, Linux and Mac, iOS app, android app, Google Chrome extension, Firefox extension, embed widget and calendar integrations. Embed webinar registration, polls, Q&A, allow to talk, recording, in-depth analytics, etc","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/794cfbab-e927-4022-82ae-89db1520c051.png","url":"https://www.capterra.ca/software/202121/zoho-meeting","@type":"ListItem"},{"name":"ISL Light","position":21,"description":"ISL Light is a remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users.  Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license. \nRich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41a250f0-063a-4fd1-827a-1a62c8d3db46.png","url":"https://www.capterra.ca/software/146892/isl-light","@type":"ListItem"},{"name":"JIRA Service Management","position":22,"description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.ca/software/138769/jira-service-management","@type":"ListItem"},{"name":"Freshservice","position":23,"description":"Freshservice, from Freshworks, is a modern, AI-native IT and enterprise service management platform that helps organizations deliver frictionless employee experiences without enterprise complexity, high costs, or lengthy implementations. \n\nBy unifying ITSM, ITOM, ITIM, and ESM on a single platform with a common data layer, it eliminates tool sprawl and creates a single source of truth across services and assets. \n\nCore capabilities include incident, problem, change, and major incident management, service monitoring, automation, and a robust CMDB that enables visibility, impact analysis, and faster root cause resolution.\n\nPowered by Freddy AI, Freshservice delivers conversational self-service through an AI Agent that resolves common requests and guides users in natural language. It also provides agents with contextual insights and intelligent recommendations to accelerate resolution and enable proactive service management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.ca/software/132997/freshservice","@type":"ListItem"},{"name":"GoToMyPC","position":24,"description":"Instantly work on your files, programs and network  just as if you were at your desk. GoToMyPC's remote access solution allows you to remotely access your computer from any location with maximum speed and security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d9b4efd-f471-4f7c-b9a7-7168beb8f89d.png","url":"https://www.capterra.ca/software/193062/gotomypc","@type":"ListItem"},{"name":"RemotePC","position":25,"description":"RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android.\nConnect to your remote computers to work from home or anywhere you choose.\nRemotePC lets you access your remote computers directly via the web, with no software installation required.\nIncludes plans for consumers, small businesses, and large enterprises\n\nThe company's services help over 4 million customers back up over 1 Exabyte of data","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/774dab99-e733-4beb-abf5-3a67771d080b.png","url":"https://www.capterra.ca/software/173304/remotepc","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/30928/remote-support/software#itemlist","numberOfItems":25}
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