---
description: Discover and compare Remote Support Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Remote Support Software for Mac - Price comparison & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Remote Support Software for Mac](https://www.capterra.ca/directory/30928/remote-support/software)

# Remote Support Software

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Next: [Next page](https://www.capterra.ca/directory/30928/remote-support/deployment-options/mac/software?page=2)

> Remote Support software helps companies provide remote technical support with screen sharing, text chat, online meetings, and training tools.

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## Products

1. [ManageEngine Remote Access Plus](https://www.capterra.ca/software/181353/manageengine-remote-access-plus) — 4.6/5 (65 reviews) — Remote Access Plus is a secure remote support solution that lets you remotely govern computers anywhere on the globe
2. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24219 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
3. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (298 reviews) — NinjaOne Unified IT Operations platform includes multiple one-click remote control options as well as full suite remote tools.
4. [ScreenConnect](https://www.capterra.ca/software/147830/ScreenConnect) — 4.7/5 (1903 reviews) — ScreenConnect provides the ability to view and control devices from anywhere there is an Internet connection.
5. [Splashtop](https://www.capterra.ca/software/162972/splashtop-business-access) — 4.7/5 (736 reviews) — Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access.
6. [dualmon](https://www.capterra.ca/software/145125/dualmon-remote-access) — 4.9/5 (289 reviews) — A secure web-based solution for on-demand remote support and remote access. Connect from anywhere, unlimited users and deployments.
7. [SuperOps](https://www.capterra.ca/software/1017782/superopsai) — 4.6/5 (65 reviews) — SuperOps is an AI PSA-RMM platform unifying asset management, projects \& docs for MSPs \& IT teams, driving growth.
8. [InvGate Service Management](https://www.capterra.ca/software/133392/service-desk) — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
9. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11641 reviews) — TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
10. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (7416 reviews) — Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
11. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
12. [BeyondTrust Remote Support](https://www.capterra.ca/software/86962/bomgar) — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
13. [AnyDesk](https://www.capterra.ca/software/149595/anydesk) — 4.6/5 (1798 reviews) — AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.
14. [Zoho Assist](https://www.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1495 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
15. [Zoho Meeting](https://www.capterra.ca/software/202121/zoho-meeting) — 4.6/5 (950 reviews) — A web conferencing solution that empowers you to host interactive online meeting, video conferencing and organize engaging webinars.
16. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
17. [ISL Light](https://www.capterra.ca/software/146892/isl-light) — 4.7/5 (779 reviews) — Remote desktop \& support for IT teams. Secure unattended access to Windows, Mac, Linux, mobile. No VPN. Cloud, on-prem, private cloud.
18. [GoToMyPC](https://www.capterra.ca/software/193062/gotomypc) — 4.8/5 (589 reviews) — Web-based remote access solution that makes it simple and secure to access your computer from anywhere.
19. [RemotePC](https://www.capterra.ca/software/173304/remotepc) — 4.7/5 (583 reviews) — RemotePC - a fast, secure remote access solution for consumers, small businesses, and enterprises.
20. [SysAid](https://www.capterra.ca/software/107225/sysaid) — 4.5/5 (523 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
21. [Remote Monitoring and Management](https://www.capterra.ca/software/144309/atera) — 4.5/5 (461 reviews) — Introducing Robin: It cuts up to 40% of your IT workload, supports users 24/7/365, and acts like a personal AI technician.
22. [Supremo Remote Desktop](https://www.capterra.ca/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote support software for IT teams: fix issues instantly or run unattended maintenance, no account or VPN needed for end users.
23. [Pulseway](https://www.capterra.ca/software/141792/pulseway) — 4.7/5 (312 reviews) — Award-winning remote support and monitoring solution that lets you control your systems from anywhere using any device.
24. [Dameware](https://www.capterra.ca/software/179422/dameware-remote-support) — 4.5/5 (244 reviews) — Easy to use and affordable remote control and remote IT administration tool for Windows, Mac, and Linux platforms.
25. [Iperius Remote](https://www.capterra.ca/software/219280/iperius-remote) — 4.3/5 (228 reviews) — Remote access software that helps ITPROS to provide assistance everywhere. Automatic Access, File Transfer, Multiple Connections.

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## Related Categories

- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)
- [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software)
- [Remote Monitoring and Management Software](https://www.capterra.ca/directory/31715/remote-monitoring-and-management-software/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30928/remote-support/software)
- [All Categories](https://www.capterra.ca/directory)

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A built-in help center with a knowledge base, community forums, and an embeddable self-service widget lets customers find answers on their own.\n\nReal-time dashboards and custom reports track agent productivity, customer satisfaction ratings, and overall service performance. Teams can collaborate directly within tickets, and managers can monitor operations across multiple brands or departments from one account.\n\nZoho Desk suits businesses of all sizes across industries.","image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.ca/software/169505/zoho-desk","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":12,"description":"BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or troubleshoot issues using screen sharing, remote control, unattended access, file sharing, annotations, and mobile device camera sharing. Real-time chat, canned scripts, collaboration and escalation tools improve technician efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.capterra.ca/software/86962/bomgar","@type":"ListItem"},{"name":"AnyDesk","position":13,"description":"AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe.\nFounded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29cdcfa5-a58d-4c2a-8a6f-daa75d1d2d56.png","url":"https://www.capterra.ca/software/149595/anydesk","@type":"ListItem"},{"name":"Zoho Assist","position":14,"description":"Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.ca/software/181775/zoho-assist","@type":"ListItem"},{"name":"Zoho Meeting","position":15,"description":"Zoho Meeting is a robust web conferencing solution built for online meeting and webinar needs. It is completely browser-based and attendees don't need to download any application to attend a meeting or webinar. Keep your meetings handy using the desktop plugin for Windows, Linux and Mac, iOS app, android app, Google Chrome extension, Firefox extension, embed widget and calendar integrations. Embed webinar registration, polls, Q&A, allow to talk, recording, in-depth analytics, etc","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/794cfbab-e927-4022-82ae-89db1520c051.png","url":"https://www.capterra.ca/software/202121/zoho-meeting","@type":"ListItem"},{"name":"JIRA Service Management","position":16,"description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. 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Security includes AES 256-bit end-to-end encryption, ISO/IEC 27001 certification, 2FA, SSO, audit logs, and session recording. Unlike many remote access tools, ISL Online offers flexible deployment options: cloud (SaaS), self-hosted (on-premise), and Managed Private Cloud (MCP) for organizations requiring full data control. ISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Microsoft Intune, and more. A full API is available for custom workflows. ISL Online offers tiered plans. Select plans include unlimited users and managed devices. Free trial available, no credit card required.","image":"https://images.g2crowd.com/uploads/vendor/image/57618/396b3012f54830cc64559ea9d9ca55eb.jpeg","url":"https://www.capterra.ca/software/146892/isl-light","@type":"ListItem"},{"name":"GoToMyPC","position":18,"description":"Instantly work on your files, programs and network  just as if you were at your desk. GoToMyPC's remote access solution allows you to remotely access your computer from any location with maximum speed and security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d9b4efd-f471-4f7c-b9a7-7168beb8f89d.png","url":"https://www.capterra.ca/software/193062/gotomypc","@type":"ListItem"},{"name":"RemotePC","position":19,"description":"RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android.\nConnect to your remote computers to work from home or anywhere you choose.\nRemotePC lets you access your remote computers directly via the web, with no software installation required.\nIncludes plans for consumers, small businesses, and large enterprises\n\nThe company's services help over 4 million customers back up over 1 Exabyte of data","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/774dab99-e733-4beb-abf5-3a67771d080b.png","url":"https://www.capterra.ca/software/173304/remotepc","@type":"ListItem"},{"name":"SysAid","position":20,"description":"SysAid provides a robust Remote Support platform powered by Agentic AI, automating the initial diagnostic and response phases of remote assistance. Our AI Agents can gather initial information and even suggest solutions, allowing IT teams to focus on complex remote issues and provide faster, more efficient support. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. Deliver more impactful Remote Support with AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.capterra.ca/software/107225/sysaid","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":21,"description":"Atera’s Remote Support enables IT teams and MSPs to quickly connect to endpoints via built-in integrations with AnyDesk and Splashtop, or third-parties like TeamViewer and ScreenConnect. Troubleshoot issues, deploy updates, and maintain control from anywhere. Secure, multi-platform access allows instant remote control, file transfer, and real-time collaboration. Automation and AI-driven insights streamline repetitive tasks and accelerate resolution, improving first-contact fix rates and overall efficiency. End users enjoy fast, seamless support with minimal downtime, while IT leaders get visibility and reporting to optimize team performance. Atera's autonomous AI agent, Robin, learns from previous remote sessions to craft solutions when new issues come up, reducing incoming tickets and keeping systems running smoothly 24/7, letting teams focus on strategic initiatives and high-value work.","image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.capterra.ca/software/144309/atera","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":22,"description":"Supremo is a remote support and access software for Windows, macOS, iOS, and Android that lets technicians troubleshoot instantly or run planned, unattended maintenance - no configuration required, mobile included at no extra cost. End users simply download and run the client, with no account, VPN, or router and firewall changes, and connection confirmation is available as an extra verification step.\nScreen sharing, chat, file transfer, and remote printing speed up every session. Help Desk features include a Support Team, the ticket Support Queue, and per-contract billing.\nRemote support is combined with RMM and AI-driven behavioral threat detection in a single tool for IT teams and MSP/MSSP. Sessions stay encrypted and 2FA-protected, with anti-brute-force and user authorization.\nLicensing is by concurrent connections: unlimited endpoints and users included. Centralized endpoint management is tier-based (optional): the license sets how many endpoints the console can monitor and manage.","image":"https://images.g2crowd.com/uploads/product/image/9793050a79f43e891f71f4b7b98f6b2e/supremo.png","url":"https://www.capterra.ca/software/177094/supremo-remote-desktop","@type":"ListItem"},{"name":"Pulseway","position":23,"description":"Pulseway is a next-generation remote support platform for ultimate efficiency. Reduce the pressure on support by empowering end users to immediately resolve their own issues. Fully stacked with features such as client portal, remote control for macOS and Windows, file transfer, multi-screen support, user chat, alerts, auto-remediation and advanced automation. Unlimited Concurrent Remote Sessions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24b6d480-8e57-4dff-ba99-2da2a610b851.png","url":"https://www.capterra.ca/software/141792/pulseway","@type":"ListItem"},{"name":"Dameware","position":24,"description":"Dameware is synonymous with affordable, reliable, and safe remote support software. SolarWinds offers two remote support solutions: on-premises or cloud based. Dameware Remote Everywhere (DRE) is the fast, simple, and lightweight cloud-based version designed to help IT professionals respond to and solve issues quickly. Dameware Remote Support (DRS) is an affordable and easy-to-use on-premises software designed to simplify and accelerate remote IT administration tasks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/445eff17-8ecf-49b8-a33e-44412e7eedbd.png","url":"https://www.capterra.ca/software/179422/dameware-remote-support","@type":"ListItem"},{"name":"Iperius Remote","position":25,"description":"Iperius Remote is software to provide remote assistance or remote access anytime and anywhere. Low latency and fast data transmissions are guaranteed and allow to work fast as if you are present locally. It's an easy-to-use, scalable and secure remote software and allows connection to any unattended devices. Iperius Remote has also an unbeatable price and fully customizable with your brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6b69d0c-b14e-400d-acb5-25a5ff7ff66f.png","url":"https://www.capterra.ca/software/219280/iperius-remote","@type":"ListItem"}],"numberOfItems":25}
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