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Managed Service Providers (MSP) Software
Managed Service Provider software is designed to help businesses efficiently manage their IT services and provide support to their clients. This software enables Managed Service Providers (MSP) to streamline their operations and deliver high-quality services to their customers. With managed service software, MSPs can effectively monitor and manage their clients' networks, servers, and devices, ensuring optimal performance and minimizing downtime. This software also includes features such as remote monitoring and management, ticketing systems, asset management, and reporting tools. Whether you are a small business or a large enterprise, browse our directory of MSP software to find the best solution for your managed service needs in Canada. Read more Read less
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DNS-based threat protection & content filtering. Driven by realtime A.I. Built for MSPs and Enterprise.
Learn more about DNSFilter
DNSFilter is revolutionizing the DNS industry. We provide a DNS based threat protection and content filtering service for IT professionals. Our product is powered by artificial intelligence that analyzes domains in real time, meaning we stop more threats than our competitors whom often take weeks through human review.
We're U.S. based and operate a global anycast network with the most advertised network peers in the industry and offer fair, transparent pricing and no contracts or commitments.
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need.
Learn more about NinjaOne
NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need in a fast-to-setup, easier-to-use package. Our centralized, policy-based management approach puts automation at the center of your endpoint management strategy while Ninja’s modern UI drives radical improvements to technician efficiency. With no implementation fees, simple per-agent pricing, and the best-rated support, NinjaRMM is built for the way MSPs work.
Learn more about NinjaOne
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Award-winning N‑able RMM has evolved to include remote access, ticketing, and billing in one complete solution.
Learn more about N-sight
N-able N-sight RMM (formerly N-able RMM) is a complete remote monitoring and management platform designed to make managing, maintaining, and protecting IT assets easy for IT service providers, MSPs, and in-house IT professionals. From a single web-based dashboard, you get fast access and support tools, robust remote monitoring and management with patch management and drag & drop automation included, and ticketing & billing. N-able N-sight RMM is built for those who need to do more and earn more
Learn more about N-sight
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
The N-able N-central® remote monitoring and management platform is designed to make managing complex IT networks simple.
Learn more about N-central
N‑central® RMM (Remote Monitoring and Management) gives you the power to automate, monitor, manage, and secure all your environments at scale. Gain control and manage Windows, Mac, Linux, network devices and more from a centralized location. Integrate into your tech stack to build the best-in-breed solution set for Managed Service Providers and IT departments.
Learn more about N-central
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
MSP mode in Freshservice helps you provide enhanced IT support for multiple clients from a single platform.
Learn more about Freshservice
Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art AI and ML capabilities, Freshservice helps organizations ease an IT agents workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is flexible and scalable enough to be used by both: companies relying on legacy systems and modern enterprises.
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Mobile Device Manager Plus MSP remotely manages and secures client mobile devices for MSPs.
Learn more about ManageEngine Mobile Device Manager Plus MSP
Mobile Device Manager Plus MSP empowers IT administrators to effortlessly manage a variety of devices within their client's organization, including smartphones, tablets, laptops, and desktops.
This user-friendly platform simplifies device management through ergonomic configurations, allowing for centralized deployment, monitoring, and security control from smartphones to laptops under one roof, including both company-issued devices and employee-owned ones (BYOD).This flexible platform can be installed on-site or accessed as a cloud service. Using over-the-air (OTA) technology, Mobile Device Manager Plus MSP simplifies enrollment and ongoing management. Schedule regular scans to identify potential security risks, like jailbroken phones or unauthorized modifications. The program also differentiates between personal and corporate devices with its Profile Management feature. This lets IT set specific restrictions and security profiles for each type of device.
Learn more about ManageEngine Mobile Device Manager Plus MSP
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Guardz is a hassle-free, cost-effective and comprehensive cybersecurity platform built for MSPs and IT Pros.
Learn more about Guardz
Guardz is a hassle-free, cost-effective and comprehensive cybersecurity platform built for MSPs and IT Pros. With Guardz you can now offer your clients cybersecurity protection and cyber insurance from one unified cyber security platform. Get a single platform to connect the dots across users, emails, devices, cloud directories, and data with automated detection and response. Guardz includes powerful prospecting and risk analysis tools to help you grow your business and much more. Pay only for protected users and you can start for free now with no commitment required. 24/7 incident response and technical support included. Start Your Journey with Guardz Today!
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
HaloPSA brings everything an MSP needs into one centralised location.
Learn more about HaloPSA
HaloPSA is a single, all-inclusive solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire company with powerful out-of-the-box functionality. The platform offers features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation, project management and CRM. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution.
Learn more about HaloPSA
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Designed to empower MSSPs and IT pros with end-to-end consolidated security that eliminates the need for multiple disparate solutions.
Learn more about Heimdal XDR
Heimdal XDR provides a multi-layered approach to threat defense, combining threat prevention, detection, and response capabilities in a single unified platform. The platform is designed to empower MSSPs with the tools and insights needed to stay ahead of cyber adversaries, protect their clients, and achieve unparalleled success in the world of managed security.
The result is faster threat detection & response, lower costs and better utilization of your SecOps and IT resources.
Learn more about Heimdal XDR
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Atera is the ultimate all-in-one RMM, PSA and helpdesk solution for MSPs. Everything you need in one place. Try for Free now!
Learn more about Atera
Atera’s all-in-one platform provides MSPs with various integrated solutions across the entire IT landscape, helping them gain visibility, take control, and provide the highest quality of service. This includes Remote Monitoring & Management, Helpdesk, IT Automation, Ticketing, and Reporting – all in one dashboard. Our pay-per-tech model allows MSPs to optimize and scale operations across unlimited devices, while reducing menial tasks so they can focus on real income situations.
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. See why. View the demo!
Learn more about ConnectWise PSA
ConnectWise is the leading business operating system for IT service providers & consultants, MSPs, integrators & developers. Over 28 years, ConnectWise has become a standard in the IT industry with over 300 API integration partners. As a result, 2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. View the demo and learn how you can join them.
Learn more about ConnectWise PSA
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Site24x7 is a user-friendly RMM tool for MSPs to manage customers' IT resources from a single platform, anytime and anywhere.
Learn more about Site24x7
Site24x7 provides a comprehensive solution for remote monitoring and management of diverse client environments, including endpoints, websites, networks, servers, applications, and cloud. Create customized dashboards, NOC views, and business views highlighting all the critical metrics.
With features like white-labeling, multi-tenancy, customizable roles and permissions, and detailed reports and service level agreements, Site24x7 helps you manage your customer accounts with ease.
Learn more about Site24x7
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM and remote access in one affordable package.
Learn more about Syncro
Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM and remote access in one affordable package.
PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more.
Syncro's pricing is refreshingly simple and transparent. Unlimited endpoints, no contracts, no minimums.
Onboarding with Syncro is fast and free. Our bulk agent installer can have you up and running right away.
Learn more about Syncro
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Local product
Managing your clients' networks is easy, automated, and more profitable with Auvik's network monitoring & management software.
Learn more about Auvik
Auvik makes network management more profitable for MSPs. Monitor and manage an unlimited number of sites from one parent account, get an at-a-glance NOC view from a global dashboard, and integrate with popular PSAs and RMMs to automate and streamline the way you manage client networks. It's compatible with over 15,000 devices from more than 700 vendors, and comes with 50+ pre-configured and customizable alerts.
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
MSPs like you get more cost savings, business growth, and customer satisfaction with Kaseya's powerful RMM software. Get a demo today.
Learn more about Kaseya VSA
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more.
Learn more about Kaseya VSA
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Miradore is a cloud-based MDM / UEM platform that provides a smarter way to securely manage Android, iOS, macOS, and Windows devices.
Learn more about Miradore
Miradore is a cloud-based Mobile Device Management platform that was acquired by GoTo in 2022, it provides a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices. that provides a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices.
With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, and secure your company data.
Getting started is simple and free! When needed, you can unlock additional features with one of our paid plans.
Learn more about Miradore
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Cove Data Protection is a cloud-first backup & disaster recovery service for servers, workstations, and Microsoft 365™.
Learn more about Cove Data Protection
Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard.
Cove was created and optimized for the cloud, so incremental backups are up to 60 times smaller than with traditional image backup products. This allows you to back up more often, and the SaaS delivery format reduces administrative time, lowering your cost of service delivery. Storage in our private cloud is included, with data centers worldwide.
Cove delivers full image recovery, as well as fast file/folder restore, including the option to set up a recovery environment in Microsoft Azure. Cove's architecture also helps reduce your attack surface, as primary backup storage is isolated by default, off the local network and out of the reach of ransomware that may be there.
Learn more about Cove Data Protection
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis & troubleshooting.
Learn more about ManageEngine OpManager
ManageEngine OpManager is an integrated network management platform that helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. It offers network performance monitoring, physical and virtual server monitoring, traffic analysis, configuration management, firewall log management and IP address management. It provides business view, email/sms based alerts, workflow automation, customized reports and combined snapshot view
Learn more about ManageEngine OpManager
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Splashtop Remote Support helps MSPs with unattended access for seamless IT operations, improving service delivery and client management
Splashtop Remote Support stands as a vital tool for Managed Service Providers (MSPs), providing unattended access to client systems for a seamless, uninterrupted management of IT tasks. With this robust tool, MSPs can effectively perform crucial operations, including system updates, software installations, and troubleshooting, without hindering the daily workflows of their clients. Its reliable and secure access capabilities have made it a globally preferred choice among MSPs.
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together.
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos.
Learn more about JIRA Service Management
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world.
Supremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more.
Supremo is customizable and UAC compatible.
It can be used on an unlimited number of devices and requires no configuration or installation.
Learn more about Supremo Remote Desktop
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution.
NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for the modern enterprise infrastructure.
The solution supports virtual, physical, cloud and SaaS environments, helping organizations overcome today’s data protection challenges. NAKIVO is trusted by 27,000 organizations worldwide to protect their data and ensure business continuity, including companies like Coca-Cola, Honda, Siemens and Cisco.
Learn more about NAKIVO Backup & Replication
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
PDQ Deploy is the best way to be your own Managed Service Provider. Update software, deploy scripts, and make configuration changes.
Be your own Managed Service Provider with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users.
Learn more about PDQ Deploy & Inventory
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
Simplified endpoint management for desktops, servers, and mobile laptops.
LogMeIn Central by GoTo is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
Learn more about LogMeIn Central
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Features
- Support Ticket Management
- Scheduling Software
- Self Service Portal
- Help Desk Management
- IT, Server & Network Monitoring Software
- Configuration Management
- Service Level Agreement (SLA) Management
- Patch Management Software
- Remote Access/Control
- Backup and Recovery
- Security Tools
