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Managed Service Providers (MSP) Software
Managed Service Provider software is designed to help businesses efficiently manage their IT services and provide support to their clients. This software enables Managed Service Providers (MSP) to streamline their operations and deliver high-quality services to their customers. With managed service software, MSPs can effectively monitor and manage their clients' networks, servers, and devices, ensuring optimal performance and minimizing downtime. This software also includes features such as remote monitoring and management, ticketing systems, asset management, and reporting tools. Whether you are a small business or a large enterprise, browse our directory of MSP software to find the best solution for your managed service needs in Canada. Read more Read less
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152 results
Mobile Device Manager Plus MSP remotely manages and secures client mobile devices for MSPs.
Learn more about ManageEngine Mobile Device Manager Plus MSP
Mobile Device Manager Plus MSP empowers IT administrators to effortlessly manage a variety of devices within their client's organization, including smartphones, tablets, laptops, and desktops.
This user-friendly platform simplifies device management through ergonomic configurations, allowing for centralized deployment, monitoring, and security control from smartphones to laptops under one roof, including both company-issued devices and employee-owned ones (BYOD).This flexible platform can be installed on-site or accessed as a cloud service. Using over-the-air (OTA) technology, Mobile Device Manager Plus MSP simplifies enrollment and ongoing management. Schedule regular scans to identify potential security risks, like jailbroken phones or unauthorized modifications. The program also differentiates between personal and corporate devices with its Profile Management feature. This lets IT set specific restrictions and security profiles for each type of device.
Learn more about ManageEngine Mobile Device Manager Plus MSP
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
LogMeIn Miradore is MDM software helping organizations secure and manage Android, iOS, Windows, and macOS devices from one platform.
Learn more about LogMeIn Miradore
LogMeIn Miradore is a mobile device management solution for Android, iOS, Windows, and macOS. It enables organizations to enroll, configure, and monitor devices via a centralized dashboard. Security features include passcode enforcement, encryption, and remote lock/wipe for lost devices. Configuration profiles manage settings like encryption and kiosk mode. Application management supports app deployment, removal, and license control. Automation tools streamline tasks such as device enrollment. The platform offers inventory tracking, dashboards, and reporting for device monitoring. Remote support integrates with GoTo Resolve or TeamViewer for secure assistance. The interface is user-friendly, with a pay-per-device model and a free starting option.
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
MSP mode in Freshservice helps you provide enhanced IT support for multiple clients from a single platform.
Learn more about Freshservice
Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art AI and ML capabilities, Freshservice helps organizations ease an IT agents workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is flexible and scalable enough to be used by both: companies relying on legacy systems and modern enterprises.
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need.
Learn more about NinjaOne
NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need in a fast-to-setup, easier-to-use package. Our centralized, policy-based management approach puts automation at the center of your endpoint management strategy while Ninja’s modern UI drives radical improvements to technician efficiency. With no implementation fees, simple per-agent pricing, and the best-rated support, NinjaRMM is built for the way MSPs work.
Learn more about NinjaOne
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
Designed to empower MSSPs and IT pros with end-to-end consolidated security that eliminates the need for multiple disparate solutions.
Learn more about Heimdal XDR
Heimdal’s XDR platform gives MSSPs a unified, modular security ecosystem built to protect multiple clients from a single console. It consolidates 12+ security tools into one dashboard, simplifying management while improving detection and response speed.
Listed on the Tidal Cyber Registry, it maps directly to MITRE ATT&CK for transparent coverage.
Modules include:
• Patch & Asset Management
• DNS Security (Endpoint & Network)
• Privileged Access Management – PEDM, PASM, App Control
• Endpoint Detection & Response – NGAV, Firewall, XTP, RAP, REP
• Email Protection – 365, ATP, Fraud Prevention
Heimdal XDR aggregates intelligence from endpoints, networks, emails, and cloud workloads, providing full visibility across clients. Its multi-tenant architecture with role-based access enables efficient service delivery, reduces agent fatigue, and drives higher operational margins.
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
RMM software helping IT providers manage endpoints, users, and devices and offers remote access, ticketing, and billing features.
Learn more about N-sight RMM
N-sight RMM is a remote monitoring and management platform designed for IT service providers, MSPs, and in-house IT professionals. that assists with managing, maintaining, and protecting IT assets. From a web-based dashboard, users get access and support tools, remote monitoring and management with patch management, drag & drop automation, and ticketing and billing features.
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
N-central is a remote monitoring and management platform that helps MSPs and IT teams manage, automate, and secure IT infrastructure.
Learn more about N-central
N-central is a remote monitoring and management (RMM) platform that helps manage, automate, and secure IT infrastructure at scale. It features endpoint management, patching capabilities, and advanced security operations with a security-first approach. The platform's Infinity Core technology allows for customization, faster endpoint targeting, and streamlined policy deployment.
N-central includes built-in vulnerability management alongside patching and advanced security capabilities including EDR, XDR, and MDR to address cyber threats. The system supports cloud asset management and AI-driven automation with drag-and-drop scripting functionality.
The platform maintains an open ecosystem with integrations across various software partners, enabling users to create custom workflows. N-central delivers unified endpoint management, patch and vulnerability management, security management, and automation tools that work together to provide IT management with flexibility and precision.
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
Cove Data Protection is a cloud-first backup & disaster recovery service for servers, workstations, and Microsoft 365™.
Learn more about Cove Data Protection
Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard.
Cove was created and optimized for the cloud, so incremental backups are up to 60 times smaller than with traditional image backup products. This allows you to back up more often, and the SaaS delivery format reduces administrative time, lowering your cost of service delivery. Storage in our private cloud is included, with data centers worldwide.
Cove delivers full image recovery, as well as fast file/folder restore, including the option to set up a recovery environment in Microsoft Azure. Cove's architecture also helps reduce your attack surface, as primary backup storage is isolated by default, off the local network and out of the reach of ransomware that may be there.
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
Splashtop Remote Support helps MSPs with unattended access for seamless IT operations, improving service delivery and client management
Learn more about Splashtop
Splashtop Remote Support stands as a vital tool for Managed Service Providers (MSPs), providing unattended access to client systems for a seamless, uninterrupted management of IT tasks. With this robust tool, MSPs can effectively perform crucial operations, including system updates, software installations, and troubleshooting, without hindering the daily workflows of their clients. Its reliable and secure access capabilities have made it a globally preferred choice among MSPs.
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
OpManager MSP is a comprehensive network management software specially crafted for MSPs.
Learn more about ManageEngine OpManager MSP
OpManager MSP is a comprehensive network management software specially crafted for MSPs. It enables MSPs to proactively monitor the performance, health, and availability of their clients networks. It enables managed service providers to start managing their clients/customers networks from a single, central platform. With customer segmentation and advanced user management features, MSPs can easily monitor and manage their customers' networks remotely.
Learn more about ManageEngine OpManager MSP
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
Site24x7 is a user-friendly RMM tool for MSPs to manage customers' IT resources from a single platform, anytime and anywhere.
Learn more about Site24x7
Site24x7 provides a comprehensive solution for remote monitoring and management of diverse client environments, including endpoints, websites, networks, servers, applications, and cloud. Create customized dashboards, NOC views, and business views highlighting all the critical metrics.
With features like white-labeling, multi-tenancy, customizable roles and permissions, and detailed reports and service level agreements, Site24x7 helps you manage your customer accounts with ease.
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
SuperOps is an AI-powered PSA-RMM platform that streamlines MSP ops with automation, real-time monitoring, and asset management.
Learn more about SuperOps
SuperOps offers a unified PSA-RMM platform designed to streamline and enhance MSP operations.
By integrating PSA and RMM, SuperOps provides a comprehensive solution for service desk management, project oversight, IT documentation, and asset tracking. Its AI-driven automation handles routine tasks like ticket categorization and resolution, boosting operational efficiency.
Real-time monitoring and intelligent alerting enable proactive issue prevention, ensuring optimal client system performance. The platform's scalability accommodates MSPs of various sizes, facilitating seamless growth. With an intuitive interface and responsive customer support, SuperOps simplifies IT management, allowing MSPs to focus on delivering exceptional service.
Learn more about SuperOps
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
Service providers solution that unifies backup, disaster recovery, EDR, DLP, anti-malware, antivirus, and endpoint protection.
Learn more about Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud is a single solution that combines backup, anti-malware, antivirus, and endpoint protection for service providers. Control through the single management console significantly reduces complexity, while strengthening security offerings, improving SLAs, decreasing churn risks, and generating additional recurring revenue.
Learn more about Acronis Cyber Protect Cloud
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
TeamViewer enables MSPs to deliver efficient, secure remote support, enhancing client satisfaction and operational efficiency.
TeamViewer empowers Managed Service Providers to deliver efficient and proactive IT support through secure remote access and control.With capabilities such as real-time monitoring, multi-tenancy configurations, session recording, and integration with IT management systems, TeamViewer enables MSPs to manage client devices effectively across diverse environments. Its user-friendly interface and robust security measures contribute to improved operational efficiency and client satisfaction.
Learn more about TeamViewer
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.
Learn more about Zoho Assist
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration.
JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.
The platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.
Learn more about JIRA Service Management
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
NAKIVO Backup & Replication enables MSPs to provide reliable BaaS and DRaaS to minimize downtime and protect against data loss.
NAKIVO Backup & Replication is a comprehensive backup and disaster recovery solution tailored to meet the needs of Managed Service Providers (MSPs). It empowers MSPs to deliver robust data protection, ensuring availability and integrity across diverse client environments. With features like multiplatform support, advanced MSP Console and self-service portal, the solution enables MSPs to provide reliable BaaS and DRaaS to minimize downtime and ensure business continuity for their customers.
Learn more about NAKIVO Backup & Replication
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world.
Supremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more.
Supremo is customizable and UAC compatible.
It can be used on an unlimited number of devices and requires no configuration or installation.
Learn more about Supremo Remote Desktop
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
Deliver excellent service to every client with a dependable, full-stack IT management platform that combines RMM, PSA, and AI agents.
Atera is transforming IT management for MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, and Ticketing platform, now powered by Action AI™. Built to streamline operations, Atera enables IT pros to manage infrastructure, automate tasks, and enhance service quality. With powerful patch management, reporting & analytics, flexible billing, and more, Atera empowers over 13,000 customers in 120+ countries to optimize performance and reduce overhead—all with per-tech pricing and unlimited devices.
Learn more about Atera
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
PDQ Deploy is the best way to be your own Managed Service Provider. Update software, deploy scripts, and make configuration changes.
Be your own Managed Service Provider with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users.
Learn more about PDQ Deploy & Inventory
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
Simplified endpoint management for desktops, servers, and mobile laptops.
LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
Learn more about LogMeIn Central
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
IT Glue is documentation built for MSPs. Track, find and know everything in under 30 seconds.
IT Glue is the gold standard for MSP documentation. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Each piece of documentation can be linked to the others, making for a seamless experience where your team has everything they need at their fingertips, without toggling between multiple applications. IT Glue is backed by enterprise-grade security and SOC 2, Type II compliance.
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
Pulseway is a simple, yet powerful RMM platform used by over 6,000 MSPs worldwide. An MSP Software designed to transform your business.
Used by over 6,000 MSPs world-wide, Pulseway a simple, yet powerful RMM platform with advanced automation, out-of-the-box patching engine, network discovery and reporting. Pulseway All-in-One MSP software delivers instant productivity, increased customer satisfaction, and additional revenue opportunities.
Learn more about Pulseway
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
MSP friendly DNS Based Web content filter that blocks malware, ransomware and phishing attempts while providing web content control
MSP Web Filtering and Security Solution. Advanced, real time Malware blocking.
DNS Based Web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. We filter over 1/2 a billion DNS requests every day, identify 100,000 malware iterations a day and have over 1,500 MSP's. Cloud and gateway versions available. Improve your cybersecurity now.
Try a free Trial of WebTitan today, support included.
Learn more about WebTitan
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools
2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. See why. View the demo!
ConnectWise is the leading business operating system for IT service providers & consultants, MSPs, integrators & developers. Over 28 years, ConnectWise has become a standard in the IT industry with over 300 API integration partners. As a result, 2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. View the demo and learn how you can join them.
Learn more about ConnectWise PSA
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Features
- Help Desk Management
- IT, Server & Network Monitoring Software
- Self Service Portal
- Configuration Management
- Patch Management Software
- Service Level Agreement (SLA) Management
- Backup and Recovery
- Scheduling Software
- Remote Access/Control
- Support Ticket Management
- Security Tools