---
description: Page 5 - Compare the best Customer Engagement Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Page 5 - Customer Engagement Software - Prices & Reviews - Capterra Canada 2026
---

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# Customer Engagement Software

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> Customer Engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content. Customer engagement management software often includes digital and mobile engagement tools, live chat, gamification options, personalized web content, and dynamic forms in order to effectively engage with customers. Related tools can be found in the Customer Relationship Management software, Customer Loyalty software, Customer Satisfaction software, Gamification software, and Blog software. Browse our catalog to find the best event management software for your organization in Canada.

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## Products

1. [Survicate](https://www.capterra.ca/software/132914/survicate) — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
2. [Zoho SalesIQ](https://www.capterra.ca/software/168135/zoho-salesiq) — 4.4/5 (98 reviews) — An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
3. [Bettermode](https://www.capterra.ca/software/178753/bettermode) — 4.7/5 (94 reviews) — Bettermode is an all-in-one customer community platform that unifies customer engagement tools to create meaningful experiences.
4. [emBlue](https://www.capterra.ca/software/150149/emblue) — 4.4/5 (91 reviews) — SaaS designed for medium and big companies. A powerful but also easy tool to manage user behavior and email marketing actions.
5. [Sprinklr](https://www.capterra.ca/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) — Engage customers and create positive interactions at enterprise scale with Sprinklr—powered by the industry’s most advanced AI engine.
6. [Efficy CRM](https://www.capterra.ca/software/149894/efficy-crm) — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
7. [Product Fruits](https://www.capterra.ca/software/1011214/product-fruits) — 4.7/5 (89 reviews) — The AI-powered product onboarding platform. Elvin AI generates tours, answers support questions, and personalizes every user journey.
8. [Customer.io](https://www.capterra.ca/software/174023/customer-io) — 4.7/5 (87 reviews) — Customer.io is software that helps businesses create personalized experiences across channels using first-party data.
9. [Mobile Text Alerts](https://www.capterra.ca/software/152417/mobile-text-alerts) — 4.5/5 (86 reviews) — Easy-to-use business SMS solution offering better customer engagement through the power of texting. Get up and running in seconds.
10. [Messente](https://www.capterra.ca/software/199059/messente) — 4.7/5 (84 reviews) — Messente is a business messaging platform that enables companies to send SMS, Viber, and WhatsApp messages worldwide through one API.
11. [11Sight](https://www.capterra.ca/software/213920/11sight) — 4.7/5 (82 reviews) — 11Sight is an automotive dealership software that provides AI assistance for scheduling service appointments around the clock.
12. [SendJim](https://www.capterra.ca/software/172685/sendjim) — 4.4/5 (81 reviews) — Customer engagement solution that helps businesses generate business leads and word of mouth referrals to attract clients or audience.
13. [ProveSource](https://www.capterra.ca/software/178762/provesource) — 4.8/5 (80 reviews) — ProveSource turns your website into a busy and interesting place that compels buyer action by showing recent customers activity.
14. [Kustomer](https://www.capterra.ca/software/158128/kustomer) — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
15. [Whatfix](https://www.capterra.ca/software/143008/whatfix) — 4.6/5 (77 reviews) — Whatfix maximizes the ROI of digital investments by enabling end-users with GenAI-driven in-app guidance and simulated training.
16. [AiTrillion](https://www.capterra.ca/software/187243/aitrilion) — 4.9/5 (77 reviews) — World's leading All-in-One eCommerce Sales \& Marketing Automation Platform for Businesses @ Every Stage.Join w Luxe,FIT Mexico, GiaRose
17. [Canny](https://www.capterra.ca/software/161103/canny) — 4.6/5 (76 reviews) — Drive customer engagement through feedback management. Make your customers feel heard and build the features they want.
18. [SmatBot](https://www.capterra.ca/software/181581/smatbot-) — 4.6/5 (74 reviews) — An omnichannel platform that can be used to build conversations with your customers for Multiple Used cases.
19. [Zipteams](https://www.capterra.ca/software/1034208/zipteams) — 4.7/5 (73 reviews) — Qualify Better, Close Faster with Zipteams Smart Meeting Rooms.
20. [eDesk](https://www.capterra.ca/software/137210/xsellco-helpdesk) — 4.4/5 (71 reviews) — eDesk: the most scalable eCommerce customer support helpdesk for online retailers that want to grow faster.
21. [Hivebrite](https://www.capterra.ca/software/147279/hivebrite) — 4.5/5 (71 reviews) — Drive connections and create positive impact across your fully branded private community with Hivebrite all-in-one community solution.
22. [servis.ai](https://www.capterra.ca/software/167757/freeagent-network) — 4.6/5 (71 reviews) — FreeAgent is a fully-featured Customer Service platform that effectively enables your team to resolve issues.
23. [UserVoice](https://www.capterra.ca/software/135908/uservoice) — 4.3/5 (70 reviews) — UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.
24. [Engageware](https://www.capterra.ca/software/45552/engageware) — 4.2/5 (70 reviews) — Organizations that use our customer engagement solutions deliver quality customer experiences enabling faster growth and efficiency.
25. [Landbot](https://www.capterra.ca/software/153051/landbot) — 4.4/5 (70 reviews) — Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using conversational strategies.

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## Related Categories

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software)
- [Customer Success Software](https://www.capterra.ca/directory/30961/customer-success/software)
- [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.ca/directory)

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Efficy  is a major player in the European CRM market. With our range of customisable solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. Efficy Enterprise is easy to use and is adapted to each organisation based on their size and specific needs. This enables you to grow and develop your business in a structured way. 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These virtual assistants recognize callers by name and gather necessary information to facilitate effective customer interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ab3f0b13-9299-4194-9e9c-0556e901aa0d.png","url":"https://www.capterra.ca/software/213920/11sight","@type":"ListItem"},{"name":"SendJim","position":12,"description":"Enables small business owners to follow up with their customers in such a way that ensures repeat business and happy customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90874faf-9e7b-466e-b744-8e964b11e8fe.png","url":"https://www.capterra.ca/software/172685/sendjim","@type":"ListItem"},{"name":"ProveSource","position":13,"description":"Social proof is most powerful for those who feel unfamiliar or unsure in a specific situation and who, consequently, must look outside of themselves for evidence of how best to behave there. It can boost desirability and act as a powerful conversion trigger at a pivotal point in the buying journey.\n\nProveSource is a social proof marketing platform that streams recent customer behaviors on your website to build trust and increase conversions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5470366e-19f0-4e98-ab69-546eee92ed88.png","url":"https://www.capterra.ca/software/178762/provesource","@type":"ListItem"},{"name":"Kustomer","position":14,"description":"Kustomer is the top-rated CRM, helping top brands deliver modern customer service that creates customers for life. Powered by AI, Kustomer scales to meet the needs of contact centers and businesses, enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view.\n\nA key feature is the AI Agent Studio, which allows businesses to create custom AI agents that resolves inquiries instantly, freeing human agents to focus on complex issues. 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Our AI-powered automation solutions streamline customer support processes for faster response time, to improve productivity and profitability. eDesk integrates with 250+ marketplace, webstore, social and logistics channels; more than any other customer support software. The suite covers all the help desk solutions, combined with an award-winning Smart Inbox, Live Chat, Feedback and Insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5672f4da-e781-4165-a34b-992ddc8ddbf6.png","url":"https://www.capterra.ca/software/137210/xsellco-helpdesk","@type":"ListItem"},{"name":"Hivebrite","position":21,"description":"Hivebrite is an all-in-one community management platform. It empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities. Hivebrite is completely customizable and provides all the tools needed to strengthen community engagement. Keep member data up-to-date, manage memberships and events, collect payments, centralize communication, and more from one easy-to-use platform. Over 1000 clients worldwide use Hivebrite to create and engage communities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47cac1d0-7604-4a31-bac3-b203f125cd0f.png","url":"https://www.capterra.ca/software/147279/hivebrite","@type":"ListItem"},{"name":"servis.ai","position":22,"description":"FreeAgent is a fully-featured Customer Service platform that effectively enables your team to resolve issues and reduce the need for future inquiries. Your team's support representatives can focus on delivering personalized assistance and ensuring prompt and reliable customer engagement while providing valuable insights for businesses to enhance their support strategies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45375506-7b1f-4956-aed6-3d57776346f4.jpeg","url":"https://www.capterra.ca/software/167757/freeagent-network","@type":"ListItem"},{"name":"UserVoice","position":23,"description":"UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. 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Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0cff374-5c87-468b-a727-afe9ef1548d2.jpeg","url":"https://www.capterra.ca/software/45552/engageware","@type":"ListItem"},{"name":"Landbot","position":25,"description":"Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using chatbots to engage your site visitors, answer their questions in real time and automate your conversational strategies. Landbot perfectly fits in your marketing stack with native integrations like Slack, Google Sheets, Mailchimp, Zapier and many more. 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