---
description: Page 4 - Compare the best Customer Engagement Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Page 4 - Customer Engagement Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software) > [Page 4](https://www.capterra.ca/directory/30906/customer-engagement/software?page=4)

# Customer Engagement Software

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> Customer Engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content. Customer engagement management software often includes digital and mobile engagement tools, live chat, gamification options, personalized web content, and dynamic forms in order to effectively engage with customers. Related tools can be found in the Customer Relationship Management software, Customer Loyalty software, Customer Satisfaction software, Gamification software, and Blog software. Browse our catalog to find the best event management software for your organization in Canada.

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## Products

1. [Emma by Marigold](https://www.capterra.ca/software/75428/emma) — 4.2/5 (156 reviews) — Emma by Marigold makes it easy for teams of all sizes to create and collaborate on campaigns that drive conversions and revenue.
2. [Tiledesk](https://www.capterra.ca/software/187541/tiledesk) — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
3. [ServiceNow Customer Service Management](https://www.capterra.ca/software/192052/servicenow-customer-service-management) — 4.4/5 (151 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
4. [Missive](https://www.capterra.ca/software/152884/missive) — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
5. [Hiver](https://www.capterra.ca/software/142975/hiver) — 4.7/5 (146 reviews) — Hiver is a modern, AI help desk with strong customer engagement tools like omnichannel support, live chat, help center, and surveys.
6. [Mixpanel](https://www.capterra.ca/software/158740/mixpanel) — 4.5/5 (145 reviews) — Mixpanel is the decision analytics platform that helps teams move fast, align confidently, and act on what matters most.
7. [Screencastify](https://www.capterra.ca/software/163770/screencastify) — 4.5/5 (145 reviews) — Instant screen and camera recording directly from your browser. Capture tutorials, demos, and explanations with one-click simplicity.
8. [UJET](https://www.capterra.ca/software/164070/ujet) — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
9. [Creatio CRM](https://www.capterra.ca/software/130149/bpm-online-crm) — 4.7/5 (133 reviews) — New Era of CRM: Built on AI. Ready to act
10. [BombBomb](https://www.capterra.ca/software/117295/bombbomb) — 4.4/5 (131 reviews) — BombBomb is the category creator and enterprise leader in video messaging.
11. [LearnUpon](https://www.capterra.ca/software/130044/learnupon) — 4.7/5 (131 reviews) — Over 1,500 L\&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals.
12. [Shopper Approved](https://www.capterra.ca/software/179680/shopper-approved) — 4.9/5 (131 reviews) — Shopper Approved's ratings \& reviews and search-optimized Q\&A simplify gathering UGC that boosts engagement and trust for ecommerce.
13. [ChurnZero](https://www.capterra.ca/software/157980/churnzero) — 4.7/5 (129 reviews) — ChurnZero is the platform and partner for customer growth.
14. [Rocketlane](https://www.capterra.ca/software/1015299/rocketlane) — 4.7/5 (127 reviews) — Rocketlane is a customer onboarding software that helps teams hit project goals, shorten time to value \& deliver a 5-star experience.
15. [WiserNotify](https://www.capterra.ca/software/200592/wisernotify) — 4.9/5 (123 reviews) — Enables the power of social proof \& FOMO marketing strategy on the website.
16. [Feedier](https://www.capterra.ca/software/173387/feedier) — 4.7/5 (121 reviews) — Feedier is an intuitive platform that automatically collects real-time feedback, provides quantifiable insights and facilitates actions
17. [Faveo Helpdesk](https://www.capterra.ca/software/147036/faveo-helpdesk) — 4.5/5 (117 reviews) — Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions.
18. [Medallia Concierge](https://www.capterra.ca/software/161921/zingle) — 4.5/5 (117 reviews) — Zingle helps SMBs and enterprise companies communicate with their customers authentically, at scale, for a better experience.
19. [Freshchat](https://www.capterra.ca/software/158117/freshchat) — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
20. [TeamSupport Messaging & Live Chat](https://www.capterra.ca/software/1033604/teamsupport-messaging--live-chat) — 4.6/5 (114 reviews) — TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier.
21. [Nextiva Contact Center](https://www.capterra.ca/software/145004/nextiva-call-center) — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
22. [Oktopost](https://www.capterra.ca/software/131277/oktopost) — 4.5/5 (110 reviews) — Oktopost is a B2B social engagement suite that supports modern data-driven organizations.
23. [Preferred Patron Loyalty](https://www.capterra.ca/software/78966/preferred-patron-loyalty) — 4.9/5 (109 reviews) — Boost customer engagement—white-label loyalty for small business with stamps + points, built-in SMS/email, and fast, no-code launch.
24. [OneSignal](https://www.capterra.ca/software/163452/onesignal) — 4.7/5 (106 reviews) — OneSignal is a customer engagement solution offering email, mobile \& web push notifications, in-app messaging, and SMS.
25. [Loyal Zoo](https://www.capterra.ca/software/143016/loyal-zoo) — 4.4/5 (104 reviews) — Loyalzoo is a digital loyalty system for independent retailers \& restaurants, helping increase customer spending and recurring revenues

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## Related Categories

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software)
- [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.ca/directory)

-----

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A built-in knowledge base allows customers to solve problems on their own by accessing FAQs and help articles anytime. \n\nTo measure customer satisfaction, Hiver enables you to trigger simple CSAT surveys at the right moment and gather feedback that helps improve service quality. Together, these features ensure customers feel heard, supported, and empowered - leading to stronger engagement and more meaningful interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.ca/software/142975/hiver","@type":"ListItem"},{"name":"Mixpanel","position":6,"description":"Mixpanel is a modern decision analytics platform that empowers teams to move with speed and confidence. 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We empower teams of all sizes to consolidate channels, shorten time to resolution, collaborate with external departments, and garner valuable customer insights in one intuitive dashboard. TeamSupport is here to help agents tackle their most pressing challenges with a nimble solution that’s easy to learn and implement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46f9b243-b89c-47ea-a91f-2a98ffa75ba2.jpeg","url":"https://www.capterra.ca/software/1033604/teamsupport-messaging--live-chat","@type":"ListItem"},{"name":"Nextiva Contact Center","position":21,"description":"Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. \n\nThe platform provides real-time analytics, customizable dashboards, and intelligent routing to connect customers with the right agents. Journey orchestration tools ensure seamless bot-to-agent transitions. Outbound dialing is enhanced with DID management, TCPA guardrails, and lead filtering. Workforce tools include quality monitoring, scheduling, and coaching.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.capterra.ca/software/145004/nextiva-call-center","@type":"ListItem"},{"name":"Oktopost","position":22,"description":"Oktopost is an all-encompassing B2B social engagement suite that empowers modern data-driven professionals to fully manage and optimize social media to drive their businesses forward in a scalable and measurable way. Oktopost provides employer advocacy, social media management, corporate and employer branding, social selling, social listening, and social analytics solutions to 3,000+ global businesses worldwide. Our B2B customers include ACI Worldwide, ChargeBee, ContentSquare and Fujitsu.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d37adeb1-cabd-4a7a-91b1-b1360ef666a6.png","url":"https://www.capterra.ca/software/131277/oktopost","@type":"ListItem"},{"name":"Preferred Patron Loyalty","position":23,"description":"Turn every visit into a conversation. Preferred Patron helps small businesses drive customer engagement with a white-label loyalty program that’s fast to launch and easy to run. Combine stamps + points so customers see clear progress toward rewards in your app and mobile wallet, then keep them active with built-in SMS/email—welcome, birthday, and win-back automations that reach the right person at the right time. Simple segmentation and templates make targeted offers effortless; optional kiosks and mobile check-in add quick, staff-friendly validation at the counter. Real-time analytics show who’s engaging, which campaigns move the needle, and how ROI improves by daypart or product. No POS change required and no-code setup gets you live in minutes. Whether you’re replacing punch cards or upgrading basic apps, Preferred Patron gives you a branded, measurable engagement engine that grows repeat visits, reviews, and revenue—without adding busywork to your day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/68f21318-d28c-44c3-b355-3d51d83735ea.png","url":"https://www.capterra.ca/software/78966/preferred-patron-loyalty","@type":"ListItem"},{"name":"OneSignal","position":24,"description":"OneSignal is the most widely used customer engagement platform, enabling you to increase retention and revenue through lightning-fast, personalized messaging, no matter the size of your company. OneSignal supports email, push notifications, in-app messaging, SMS, Apple's Live Activities, and other channels via Webhooks, allowing you to engage your customers via their preferred channels. The platform has a fast setup time that requires minimal developer time, and empowers marketers and product teams to send messages without developer support. In addition to offering integrations, OneSignal also features an open API to allow greater flexibility.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac10fa72-9398-4082-a61c-05442ec0721f.png","url":"https://www.capterra.ca/software/163452/onesignal","@type":"ListItem"},{"name":"Loyal Zoo","position":25,"description":"Loyalzoo allows small to medium-sized businesses run their own loyalty or memberships program quickly and easily. The application enables businesses to set up a loyalty or memberships program and run it digitally on their electronic POS system, with customers no longer requiring to keep paper or plastic loyalty cards. Businesses can tailor-make their rewards by choosing to set a points-based loyalty program or run a \"Prime-style\" paid membership program. *No app is required by customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42df4beb-7cb3-424b-a590-4b6688b6c8d6.png","url":"https://www.capterra.ca/software/143016/loyal-zoo","@type":"ListItem"}],"numberOfItems":25}
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