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Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
Learn more about Birdeye
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one
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easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform.
Learn more about Birdeye
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Learn more about Freshdesk
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues
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across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University and DHL.
Learn more about Freshdesk
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage more customers the personal way with interactive videos.
Learn more about VideoAsk
Want to show up for your customers in a way that’s as personal as it is scalable? Welcome people onboard, give support, get feedback, and make deeper connections, with VideoAsk.
Learn more about VideoAsk
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage with your customers and close deals in half the time with Pipedrive's smart CRM software! Try it free and see for yourself.
Learn more about Pipedrive
Pipedrive CRM helps you engage with your customers and close deals in half the time! Unify all customer interactions, automate workflows and use dedicated features to boost engagement levels, keep
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your leads hot and fill your pipeline with new leads. Our reports show that within the 1st year of using Pipedrive, users' mean time to win decreased by 47% on average. Try Pipedrive for 14 days and see for yourself!
Learn more about Pipedrive
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Over 1,300 L&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals.
Learn more about LearnUpon
At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted
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partner to over 1,300 businesses.
Every day, L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, customers and partners. Plans start at $15,000.
Learn more about LearnUpon
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call,
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or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required.
Learn more about LiveAgent
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel.
Learn more about Zoho Desk
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service
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portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune.
Learn more about Zoho Desk
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Customer engagement platform that inspires growth through easy omnichannel messaging.
Learn more about Pushwoosh
Pushwoosh is a mobile-inspired customer engagement platform for high achievers. It makes omnichannel messaging easy, allowing marketers and product managers to send push notifications, in-app
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messages, email, SMS, and WhatsApp from one platform.
Map out and streamline your audience interactions across the channels. Segment, communicate, experiment, engage, convert and retain mobile app users and website visitors and achieve the growth you strive for with Pushwoosh!
Learn more about Pushwoosh
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications.
Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing,
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and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database.
With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones.
Learn more about Lob
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
monday sales CRM empowers sales teams to manage every aspect of their sales cycle and customer data in one centralized place.
Learn more about monday sales CRM
monday sales CRM is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work.
Teams shape workflows and projects, code-free, with an
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adaptive platform that automates manual work and connects teams in a digital workspace.
The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools.
More than 100,000 companies around the world rely on monday.com.
Learn more about monday sales CRM
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Pendo provides unique customer engagement solutions for your unique customers. Guide users to the features that benefit them the most.
Learn more about Pendo
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product
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analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most. Improve customer engagement by curating the perfect first impression as well as a frustration-free experience at the start of the customer journey.
Learn more about Pendo
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage customers instantly with live chat and co-browsing features to resolve issues as they happen.
Learn more about Lucky Orange
Build better customer relationships by proactively engaging customers with live chat and real-time co-browsing to resolve customer issues instantly. Use intelligent triggers to invite customers to
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chat based on page visited, device type, visit number or custom events. Help your chat operators save time with saved replies to common questions and offer them feedback from visitors with emoji-based chat ratings. Gain insight into the customer experience with unlimited surveys and responses.
Learn more about Lucky Orange
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
ChurnZero's Customer Success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
Learn more about ChurnZero
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In
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doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content,
Learn more about ChurnZero
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Local product
Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications.
Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers,
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create polls, upvote, comment, and share interactive content. Engage your members with our powerful gamification system, personalization, and notification tools. Leverage Tribe's robust community engine, modular apps, integrations, widgets, and API to create thriving online communities.
Learn more about Tribe
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage customers and create positive interactions at enterprise scale with Sprinklr—powered by the industry’s most advanced AI engine.
Learn more about Sprinklr
Best for: Large companies with 200+ employees
Wherever your customers are across 35+ modern channels, Sprinklr can help you create a seamless, positive experience—leveraging the industry’s most
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advanced AI engine to help you engage where and when it matters most. Leave point solution chaos behind and discover how the world’s only Unified-CXM platform can help you generate more revenue, reduce costs, and mitigate brand risk.
Learn more about Sprinklr
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zoho CRM Plus unifies all the different touchpoints of a business along with the data collected in each of them in one platform.
Learn more about Zoho CRM Plus
Zoho CRM Plus empowers businesses of all sizes with a unified customer experience platform that helps them engage with customers across all stages of their lifecycle and turn them into valuable brand
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advocates. Key features include unified sales, marketing, and customer service, omnichannel customer engagement, a 360- degree customer view, inter-team collaboration tools, advanced analytics, built-in AI, and more.
Learn more about Zoho CRM Plus
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
A remarkably human-like front desk assistant.
Learn more about TrueLark
Best suited for fitness, beauty, wellness, and dental markets. Whether responding to missed calls or marketing to your clients, True Lark's (formerly FrontdeskAI) virtual front desk assistant can be
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used to create consistency in your communications, better customer experiences, increase revenue, improve retention, and give you time back in your day. Integrates with Phorest, Acuity, MINDBODY, & MarianaTek. With True Lark, consumers can text, call, or live chat with your business 24/7.
Learn more about TrueLark
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Local product
Easily buy, send & track digital gift card rewards with our free & simple web app for individual or bulk rewards, or integrate via API.
Learn more about Giftbit
Use Giftbit to buy, send & track digital gift cards to engage & reward your customers. Send individually or in bulk with our simple web-app. Just upload your list of recipients and schedule your
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customized offers! Prefer to automate? Integrate directly with our API or trigger via Zapier with the apps you already use!
On-demand, free account & API. No minimums or subscription fees. Pay face-value for claimed rewards and get 50% back on unclaimed offers.
Learn more about Giftbit
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
An all-in-one product adoption platform for web-based apps. Create beautiful onboarding experiences to improve conversion & retention.
Learn more about Product Fruits
Product Fruits is a no-code product adoption platform for web-based apps. It allows you to onboard users at scale by guiding them step by step and showing how to derive value from your product.
Our
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powerful feature set includes interactive product tours & walkthroughs; hints & tooltips; onboarding checklist; in-app announcements; feedback widget; Life Ring Button and a fully integrated knowledge base.
Our customers achieve higher conversions, lower churn and less support tickets.
Learn more about Product Fruits
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution
Learn more about LiveVox
LiveVox’s powerful, next-generation contact center platform allows companies to meet customers on their channels of choice, Voice, Email, SMS, and Webchat while using Artificial Intelligence, or AI
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to create a seamless customer experience. All data is unified across core contact center functions - CRM, WFO, and Omnichannel/AI into a single digital customer engagement platform giving agents access to all interactions to provide superior customer experiences in a timely and efficient manner.
Learn more about LiveVox
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Helpwise is a Shared Inbox for your Team Email, SMS, Live Chat, WhatsApp, Social Media accounts & many other channels.
Learn more about Helpwise
Helpwise allows customer focus teams to convert customer queries to customer delight.
It serves as a one-stop solution for customer support and sales reps who want to handle customer communication
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across multiple channels, using one platform.
Using Helpwise, companies can manage team emails, social media messages, WhatsApp messages, SMS, and live chat conversations as well! With Helpwise, companies can create Knowledgebases and chatbots as well as provide faster and better customer support.
Learn more about Helpwise
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
ProfitWell provides absolutely accurate, real-time reporting and analytics for subscription businesses - 100% free.
Learn more about ProfitWell
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell
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to track their businesses.
Link Stripe, Zuora, Zapier, or another source of billing data to see your metrics in 5 minutes - all completely free, forever.
Learn more about ProfitWell
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Local product
Coconut Software
4.5
(17)
Local product
Local product
Coconut’s appointments, queuing, and video banking platform makes connecting with your institution a breeze.
Learn more about Coconut Software
Make navigating your digital and in-person channels a smoother process for customers, members, and staff. Coconut’s appointments, queuing, and video banking platform makes connecting with your
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institution a breeze. With Coconut’s self-serve tools, customers and members choose when and where they engage your team in just a few simple steps—no lineups or call queues necessary.
Learn more about Coconut Software
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Nudgify is a Social Proof, Fomo & Sales Pop app. It works with e-Commerce platforms (Shopify, WooCommerce, Magento, Wix), SaaS & more
Learn more about Nudgify
Nudgify is a Social Proof & Fomo App Tool that integrates seamlessly with e-Commerce platform such as Shopify, WooCommerce and Magento.
Nudges turn live data into Social Proof and Sales Pop
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notifications such as Recent Sales, Live Visitors, but also Google and TrustPilot Reviews. Adding real-world context to your online business helps you to build trust and increase conversions.
More Than a Simple Social Proof App (cf. ProveSource, CartKit, Proof Pulse), it goes beyond Social Proof.
Learn more about Nudgify
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The fastest way to fast user onboarding. Convert more customers and increase retention.
Learn more about Userflow
The fastest way to fast user onboarding
You want to improve user onboarding but your developers are busy. Your conversion rate suffers.
Userflow lets your whole team build customized in-app surveys,
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tours and checklists, without code.
Convert more customers and increase retention.
Learn more about Userflow
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale
Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program.
Most effective, economical, easy to setup, customizable and highly scalable.
Seamless and
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friction-less for consumers to use.
The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate.
Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports.
Learn more about Consumer Marketing Platform
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Build personalized workspaces for each deal, uncover blindspots and win more deals.
Learn more about Aligned
Sales team, with Aligned, you can orchestrate complex deals, maximize buyer engagement, and reduce time to value with a digital sales room.
Aligned streamlines all your customer communication,
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content, processes, and tools into one personalized customer workspace. No more chasing over emails week after week - just one link, leading to one digital room.
Additionally, you gain access to never-before-seen insights by uncovering blind spots in the customer journey - ultimately allowing you to gain
Learn more about Aligned
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Treasure Data’s CDP brings all your enterprise data together for a single, actionable view of your customer.
Learn more about Treasure Data Suite
Treasure Data is a best-of-breed enterprise customer data platform (CDP) that powers the entire business to shape customer-centricity in the age of the digital customer. We do this by connecting all
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data into one smart customer data platform, uniting teams and systems to power purposeful engagements that drive value and protect privacy for every customer, every time. Treasure Data is trusted by leading companies around the world, with companies spanning the Fortune 500 and Global 2000 enterprise
Learn more about Treasure Data Suite
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more.
Learn more about USAN Contact Suite for Amazon Connect
USAN Contact Suite and Amazon Connect provide the industry’s most reliable and innovative cloud contact center platform. Move from premises-based technology to modern capabilities like unified
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omnichannel routing, smart self-service, outbound campaign management, and more.
Learn more about USAN Contact Suite for Amazon Connect
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Customer Experience Automation: Customer Journey Automation, Customer Communications, Document Automation, Digital Experience
Learn more about EngageCX
MHC connects people and enterprise systems with the information they need. Our enterprise automation software solutions help organizations simplify, digitize and automate content and processes across
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core business functions, including accounts payable, supply chain, human resources, payroll and customer engagement. Our solutions focus on optimizing the speed, efficiency and efficacy of information as it flows between organizations, systems and users. Visit www.mhcautomation.com to learn more abo
Learn more about EngageCX
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
PxidaCX provides analysis of customer feedback for small and medium sized businesses for happier customers and improved results.
Learn more about PxidaCX
PxidaCX is a new customer engagement tool featuring behavioral analytics technology and analytics used by global brands, now packaged for use by smaller businesses and organizations. It provides
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truly actionable insight to improve customer satisfaction and grow your business quickly.
Build your surveys quickly and easily by adapting our template customer satisfaction surveys and deploy them without any expert knowledge.
Best of all you can try PxidaCX for free.
Learn more about PxidaCX
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Meet your Digital HQ for Customer Engagement.
Deliver standout customer experiences with Slack.
Meet your Digital HQ for Customer Engagement.
Deliver standout customer experiences by putting the experts, tools and information your agents need at their fingertips. Bring the right teams together
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to speed up resolution times. Swarm cases and incidents in real time and easily loop in experts across the company. Collaborate and solve problems aloud with Slack Huddles. Get answers across files, messages and channels with AI-powered search. Boost productivity with automated workflows.
Learn more about Slack
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage
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with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM.
Learn more about Zoho CRM
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.
Learn more about Viber
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Local product
Hootsuite
4.4
(3,334)
Local product
Local product
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star
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social commerce experiences, and manage all your customer conversations in one place. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster.
Learn more about Hootsuite
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by
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30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations.
Learn more about Zendesk Suite
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending
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personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website.
Learn more about LiveChat
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Local product
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED ON G2!
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture.
#1 HIGHEST RATED on Capterra & G2!
NO POINTS that lack transparency, value and impact.
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No minimums, markups or hidden fees, and full credit back on unclaimed rewards.
FLEXIBLE REDEMPTION so people choose something they actually want.
PURPOSE-DRIVEN with one day of clean water donated for every gift sent.
FREE ACCOUNT to get started sending rewards in minutes, not months!
Learn more about Guusto
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Intercom is a Customer Communications Platform that offers an unparalleled user experience, engaging customers across their lifecycle.
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an
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ongoing dialogue, so companies can make the most of every opportunity.
Learn more about Intercom
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage your customers & increase brand trust with Trustpilot's customer review management tools.
Trustpilot is a customer review management tool that helps businesses engage & build trust with their customers. It gives brands the ability to turn consumer feedback and engagement into real
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results. Quickly & easily collect, manage & display reviews to improve conversions, stand out in Search and boost sales. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more!
Learn more about Trustpilot
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The customer support platform that ensures you understand customer needs, get to the root of their issues, and increase their happiness
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management.
Through extensive customer management tools, which include account trend analytics,
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satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn.
Learn more about TeamSupport
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to
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tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite.
Learn more about Apptivo
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Userlike is the leading GDPR-compliant software for live chat and messaging that allows businesses to win and nurture customers.
Userlike boosts customer engagement through chat and messaging.
Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of
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your customer interactions.
Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution.
Learn more about Userlike
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Powerful, easy to use marketing automation software that helps generate qualified leads and translate marketing spending into revenue.
Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying
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journeys. Marketo Engage facilitates alignment between marketing and sales team to drive revenue and growth for the organization, with efficiency at scale.
Learn more about Marketo Engage
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Create beautiful forms & surveys (and so much more). Give your audience the experience they deserve so you get the data you need.
Get better data and insights with beautiful forms that customers actually enjoy completing. From lead generation to customer feedback, and every stage in between, Typeform has you covered with
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interactive, customizable forms. Integrations to over 120 apps let Typeform slip seamlessly into your workflow. Best of all, it's super easy: no coding, no onboarding. Oh, and enterprise-grade security to keep all that data safe.
Learn more about Typeform
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Deliver mission critical service faster with Incident Management
Service Cloud 360, the world’s #1 customer service platform, empowers companies to drive seamless engagement across the entire customer journey. Address incidents quickly by ensuring your teams can
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identify, track, and fix issues with proven workflows. Give agents and service operations teams full visibility into incidents, cases, and customer data in a single workspace. Create an even better customer experience with Incident Management best practices built into the #1 service platform.
Learn more about Salesforce Service Cloud
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Twilio SendGrid is the leading cloud-based email delivery platform, trusted by over 80,000 of the world's fastest-growing brands.
Twilio SendGrid is a leader in customer communications. Our trusted, cloud-based email delivery platform helps marketers and developers send with confidence. We are trusted by over 80,000 global
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customers, big and small, to drive engagement and growth through their email program.
In addition to our award-winning API, Twilio SendGrid's Marketing Campaigns offers powerful, one-to-many sending, straightforward segmentation, flexible and frustration-free campaign editing and actionable analytics.
Learn more about SendGrid
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify
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social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days.
Learn more about Sprout Social
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Enables companies to increase sales, optimize the customer experience and improve team performance through multi-channel conversations.
Conversion it's Zenvia's Sales Engagement solution that allows small and medium-sized companies to measure, optimize and convert sales opportunities through conversations on multiple channels such as
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WhatsApp, Instagram and FB Messenger.
Get a complete management of your commercial team with intuitive and real-time dashboards, shared inbox and an Apps Marketplace with dozens of integrations connected through API, such as Paypal, WooCommerce, Shopify and more.
Learn more about Zenvia Conversion
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads.
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.Enga
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geBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform.
Learn more about EngageBay
Features
- Live Chat Software
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
