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Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale. Learn more about Influitive
Influitive is the leader in B2B customer engagement. The platform has it all. With advanced targeting and segmentation, discussion forums, private 1-1 and group chat, embeddable widgets, and gamified missions to mobilize customers and support critical initiatives. Source product feedback, testimonials, case studies, acts of advocacy, volunteers for a CAB, and so much more! Learn more about Influitive

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey. Learn more about Qualtrics CustomerXM
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Learn more about Qualtrics CustomerXM

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage customers and create positive interactions at enterprise scale with Sprinklr—powered by the industry’s most advanced AI engine. Learn more about Sprinklr
Best for: Large companies with 200+ employees Wherever your customers are across 35+ modern channels, Sprinklr can help you create a seamless, positive experience—leveraging the industry’s most advanced AI engine to help you engage where and when it matters most. Leave point solution chaos behind and discover how the world’s only Unified-CXM platform can help you generate more revenue, reduce costs, and mitigate brand risk. Learn more about Sprinklr

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel. Learn more about Zoho Desk
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Learn more about Zoho Desk

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Easy video chats to build trust with your audience, at scale. Learn more about VideoAsk
Face-to-face interactions are worth ever more these days. Harness the power of video to help convert leads, get authentic testimonials, screen job applicants, or engage your audience. VideoAsk makes it easy with quick video chats that are cloud-based, making personal interactions scalable. Plus there are text and audio options when video isn't possible, as well as multiple choice, payment options, and more. Learn more about VideoAsk

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zendesk Support is the leading help desk software built for better customer relationships. Learn more about Zendesk
Zendesk is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Learn more about Zendesk

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Drive great customer experiences with training; deliver strategic, value-focused customer education programs with LearnUpon LMS. Learn more about LearnUpon
Strengthen long-term relationships and fuel your customers' growth through one user-focused solution in LearnUpon LMS. Give customers the tools they need from the get-go with guided onboarding, ensure your customers stick around for the long-term with value-driven product resources, reduce support queries so your team can have more proactive conversations with customers. Maybe even build your own Customer Academy? Learn more about LearnUpon

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage with your customers and close deals in half the time with Pipedrive's smart CRM software! Try it free and see for yourself. Learn more about Pipedrive
Pipedrive CRM helps you engage with your customers and close deals in half the time! Unify all customer interactions, automate workflows and use dedicated features to boost engagement levels, keep your leads hot and fill your pipeline with new leads. Our reports show that within the 1st year of using Pipedrive, users' mean time to win decreased by 47% on average. Try Pipedrive for 14 days and see for yourself! Learn more about Pipedrive

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same questions? Create and deliver in-app contextual helpers and hotspots before your customers ask the same questions. Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions. Learn more about elevio

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Unified platform for social media and customer experience management with highly intuitive and collaborative UI. Learn more about Falcon.io
Falcon.io is a unified platform for social media and customer experience management. This platform is a one-stop solution for any marketer's social listening, engagement, publishing, measuring and benchmarking needs. Falcon helps marketers deliver more personalized brand experiences across all digital touchpoints, based on enriched customer profiles. This platform features a highly intuitive and collaborative UI and is complemented by the best support team in the business. Learn more about Falcon.io

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Front is the leading customer communication hub that allows companies to offer tailor-made service at scale, across all channels. Learn more about Front
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox with the automation and insights of a CRM. Front makes it easy for teams to collaborate to proactively engage with customers and deliver personalized responses, so your customers always feel like the most important one. Learn more about Front

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Dubb is a SAAS video communication that lets you create, share, and track video to help grow your sales and marketing. Learn more about Dubb
Dubb is a one-stop solution providing everything a business needs to grow their sales and marketing with video. Create videos with Dubb's cutting edge video creation tools and convenient add-ons. Customize videos with branding and custom video landing pages. Distribute and track videos with custom email templates, and video email and video SMS automation. Track video engagement and conversions with Dubb's powerful real-time analytics platform. Learn more about Dubb

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database. With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones. Learn more about Lob

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Canada Local product
Multichannel (Email, SMS) marketing automation platform - Easy to use, with the best deliverability Learn more about Maropost
Designed for Media, Publishing and Ecommerce companies, Maropost is a premium marketing automation platform that allows you to acquire, engage and convert prospects and customers across multiple marketing channels (e.g., Emails, SMS). We ensure the best deliverability rates in the market (98%) with a dedicated team to take care of your email marketing needs. Learn more about Maropost

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using conversational strategies. Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using chatbots to engage your site visitors, answer their questions in real time and automate your conversational strategies. Landbot perfectly fits in your marketing stack with native integrations like Slack, Google Sheets, Mailchimp, Zapier and many more. We have prebuilt templates for many use cases like lead gen, product recommendations and others so you can customize to your needs and launch fast. Learn more about Landbot

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A Robust, Scalable, Economical, & Fully- Featured platform with CRM, ERP, HCM, Project Management and Helpdesk solution. Learn more about OneHash
Get powerful reporting features that easily generate sales reports, monitor the performance of your sales team, get valuable insights on deadlines and current deals in the pipeline. Save your time in closing each transaction with efficient sales enablement tools. - Run a drip campaign. - Automate notification triggers based on conditions. - Birthday Notification - Event based Triggers - Drip Campaign - Send quotation and invoices - Configure an Email Account and many more Learn more about OneHash

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM. Learn more about Zoho CRM

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Canada Local product
Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications. Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment, and share interactive content. Engage your members with our powerful gamification system, personalization, and notification tools. Leverage Tribe's robust community engine, modular apps, integrations, widgets, and API to create thriving online communities. Learn more about Tribe

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Userlane helps you automate user onboarding and support, and ultimately increase customer engagement and customer lifetime value. Learn more about Userlane
Userlane helps you build a friendly and personalized customer experience directly in your software application. It allows you to create in-app, interactive content that guides users through processes in real-time. This way, your users get to immediately operate your software, and you ultimately enhance customer engagement. With Userlane you can better define your customer journeys through each important touchpoint, with every in-app interaction. Learn more about Userlane

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace. The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools. More than 100,000 companies around the world rely on monday.com. Learn more about monday.com

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Learn more about Userlike
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform. Learn more about Birdeye
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform. Learn more about Birdeye

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Automate your Customer Engagement operations in minutes with ready-to-use templates. Try Pipefy for free. Learn more about Pipefy
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows, automating emails, streamlining customer requests, and optimizing your onboarding process with an intuitive, easy-to-use, no-code platform. Follow the steps of companies such as Visa, IBM, Volvo, Santander, and Kraft Heinz. Improve speed, deliver higher-quality outcomes, and make data-driven decis Learn more about Pipefy

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Pendo provides unique customer engagement solutions for your unique customers. Guide users to the features that benefit them the most. Learn more about Pendo
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most. Improve customer engagement by curating the perfect first impression as well as a frustration-free experience at the start of the customer journey. Learn more about Pendo

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. Learn more about EngageBay

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention. Learn more about ReviewTrackers
ReviewTrackers empowers 127,000+ business locations to understand their customers better through advanced review and customer feedback technology. Our business solutions allow for analyzing, amplifying, and maximizing insights to accelerate business acquisition and improve retention while driving more authentic connections with customers. Learn more about ReviewTrackers

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement Learn more about Genesys Cloud CX
The Genesys Cloud CX platform is the next-generation, all-in-one omnichannel cloud contact center solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations. Learn more about Genesys Cloud CX

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
ChurnZero's Customer Success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more! Learn more about ChurnZero
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, Learn more about ChurnZero

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Higher Logic's Online Community platform enables better customer support, natural customer advocacy, and increased customer retention. Learn more about Higher Logic
Higher Logic's Online Community platform gives your organization the tools to engage with your customers, enabling better customer support, natural customer advocacy, and increased customer retention. Give your customers the tools they need throughout their journey to learn, share ideas, and become loyal advocates -- ultimately driving retention, revenue, and customer satisfaction. Best suited for Enterprise and Mid-Market organizations. Learn more about Higher Logic

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
As the only B2B social media platform, Oktopost helps manage social media at scale and integrate social data with a marketing stack. Learn more about Oktopost
Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social and measure the real impact of social on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI. Integrating natively with all major marketing automation and CRM platforms, Oktopost helps leverage social data to improve customer experience and drive revenue growth. Learn more about Oktopost

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage your customers with Wisepops - the onsite marketing platform for customer-focused experiences that convert. Learn more about Wisepops
Engage your customers with Wisepops - the onsite marketing platform for customer-focused experiences that convert. No dev work is required to build intelligent, responsive and personalized popups, sign-up bars, gamified popups, onsite messaging and more. Keep your customers engaged through better onsite experiences with Wisepops. Learn more about Wisepops

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A remarkably human-like front desk assistant. Learn more about TrueLark
Best suited for fitness, beauty, wellness, and dental markets. Whether responding to missed calls or marketing to your clients, True Lark's (formerly FrontdeskAI) virtual front desk assistant can be used to create consistency in your communications, better customer experiences, increase revenue, improve retention, and give you time back in your day. Integrates with Phorest, Acuity, MINDBODY, & MarianaTek. With True Lark, consumers can text, call, or live chat with your business 24/7. Learn more about TrueLark

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
An omnichannel platform that can be used to build conversations with your customers for Multiple Usecases. Learn more about SmatBot
A no-coding, fully customizable chatbot building platform that can help businesses seamlessly create bots with an inbuilt live chat across platforms and languages to serve all their business needs. Design industry-specific flows for education, eCommerce, Finance, Real-estate, Fitness among others for use-cases such as Lead Generation, Surveys, Inquiries, Appointments, Feedback, Suggestions and more. Learn more about SmatBot

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Improve your Customer Engagement and nurture your clients throughout their entire lifecycle on a single and affordable platform. Learn more about Froged
The best solution to increase Customer Engagement in your company. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages . 7-day FREE Trial Learn more about Froged

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution Learn more about LiveVox
LiveVox’s powerful, next-generation contact center platform allows companies to meet customers on their channels of choice, Voice, Email, SMS, and Webchat while using Artificial Intelligence, or AI to create a seamless customer experience. All data is unified across core contact center functions - CRM, WFO, and Omnichannel/AI into a single digital customer engagement platform giving agents access to all interactions to provide superior customer experiences in a timely and efficient manner. Learn more about LiveVox

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Community is an SMS marketing channel that connects entrepreneurs, small businesses, and brands to their audience, all via text. Learn more about Community
Community is a trusted conversational marketing channel that connects entrepreneurs, public figures, small businesses, and brands to their audience, all via text. Community Leaders see high engagement on our platform, with average clickthrough rates of 59% and open rates of 95%. Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more. Learn more about Community

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Our interactive software drive 16x more engagement than typically seen on branded social media pages. Learn more about Disciple
Disciple is where communities thrive. Our platform helps brands build independent, valuable and trusted communities in a safe space that they own and control. We create safe social spaces to help brands and businesses transform their customer bases into thriving customer communities. Gather and engage your customer community in your own branded space. Understand and segment your customers using advanced analytics. Drive sales with in-app purchases. Transform your customer community today. Learn more about Disciple

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Email-marketing platform for businesses that helps send push notifications, transactional emails, marketing messages, etc. Learn more about Customer.io
Customer.io is the marketing automation platform that helps marketers design, execute, and iterate towards their best campaigns. Combine emails, text messages, push notifications all in one platform. Send behavior-triggered messages, newsletters, and transactional messages. Use automated webhooks to sync data between systems. Sync your behavioral segments from Customer.io to Google Ads and Facebook Ads to ensure your ad spend is used the most effectively. Learn more about Customer.io

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Genesys DX is an AI-powered customer engagement solution delivering personalized interactions and the fastest time-to-value. Learn more about Genesys DX
Genesys DX (formerly Bold360) is the ultimate AI-powered customer engagement platform helping companies of all sizes build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. By blending the best of AI and agent-based technology, Bold360's suite enables companies to meet soaring customer expectations while allowing agents to do what they do best - be human. Learn more about Genesys DX

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Learn more about Acquire
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device. Learn more about Acquire

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
ProfitWell provides absolutely accurate, real-time reporting and analytics for subscription businesses - 100% free. Learn more about ProfitWell
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell to track their businesses. Link Stripe, Zuora, Zapier, or another source of billing data to see your metrics in 5 minutes - all completely free, forever. Learn more about ProfitWell

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Rocketlane is a customer onboarding software that helps teams hit project goals, shorten time to value & deliver a 5-star experience. Learn more about Rocketlane
High-touch customer-facing projects with long implementation cycles need A-level communication and collaboration with customers. Rocketlane uniquely brings project management, document collaboration & communication capabilities into one tightly-knit experience to accelerate time-to-value and elevate CX. You can embed your documents, collaborate real-time with customers & have live conversations inside the platform to make discussions and decisions faster and efficient. Try Rocketlane today. Learn more about Rocketlane

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Canada Local product
Make it effortless for your customers to connect with online appointment scheduling & lobby management solutions from Coconut Software. Learn more about Coconut Software
Coconut Software makes it effortless for customers to connect with their financial institution. Our leading appointment scheduling and lobby management solutions are used by over 100 banks and credit unions across North America, including Capital One, Arvest Bank, Vancity, RBC Royal Bank, and Rogue Credit Union. The result? A seamless customer experience that’s improved NPS scores, reduced wait times and increased conversion rates. Learn more about Coconut Software

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email. Learn more about Customer Thermometer
Customer Thermometer combines an unbeatable, 1-click customer satisfaction measurement tool with award-winning support and seamless platform integration. Over 10,000 support, service and help desk teams at leading companies around the world use us to drive real-time feedback for NPS, CSAT, CX and EX initiatives. Survey response rates regularly top 80% and you’ll love our simple config, dashboards and in-depth reporting options. Installation is easy and takes just minutes. Trial us for free! Learn more about Customer Thermometer

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Canada Local product
CX platform helping you listen, interpret & act on customer/operational data. Drive change, increase efficiency, improve outcomes. Learn more about LiaCX
Customizable CX intelligence platform providing teams with insights needed to drive action. Listen to customers with surveys, social media monitoring, mystery shop programs, third-party data. Interpret data with BI reporting, predictive analytics, sentiment analysis. Take action with automated workflows, patent-pending Action Campaign Technology, Case management, Forms Automation Software. We don't just give you tools, we apply best practices & manage high-value actions in your CX program. Learn more about LiaCX

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management