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Reputation Management Software
Reputation Management software helps organizations keep on top of what is being said about the organization and their products in various blogs, social networks, and media.
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NiceJob is the easiest way to generate reviews and build a reputation that your customers can rely on.
Learn more about NiceJob
NiceJob is a reputation marketing platform designed to help businesses get the reputation they deserve. It’s the easiest way to get more reviews, referrals, and sales.
We believe that if you are really good at something, customers should know about you without the need for you to be a marketing expert.
NiceJob automates your social media marketing using your reviews and photos. We help you improve your search engine results, website traffic, and sales.
Learn more about NiceJob
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Take control of your online reputation and ratings, so your business is the top choice for both search engines and prospective customer
Learn more about Uberall
Uberall helps you take control of, and improve, your brand's online reputation.
Automated Responses help you reply to star-only reviews automatically with randomized, pre-written responses. Review templates help the team find the perfect response for the situation (e.g. positive review, negative review, fake review). Tags let you track and search for all reviews in one place to make it easier to respond to them.
Learn more about Uberall
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Build a customer-obsessed organization leveraging reviews to improve brand loyalty, retention, and growth.
Learn more about InMoment
Let InMoment revolutionize your enterprise reputation management strategy—by combining social ratings and reviews with multichannel voice of the customer (VoC) feedback. With InMoment Reputation Management, you’ll know exactly what current customers need to improve their experience—and attract new customers with your raving reviews!
At the heart of what we do is the desire to connect our clients with what matters most through a unique combination of data, technology, and human expertise.
Learn more about InMoment
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Birdeye is an all-in-one AI-enabled Online Reputation Management Experience Marketing platform for multi-location businesses.
Learn more about Birdeye
Birdeye is the highest-rated all-in-one online reputation management and customer experience platform for local businesses and multi-location brands. Over 100,000 businesses use Birdeye’s AI-enabled platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Learn more about Birdeye
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Understand your customers, your brand, and your market with Brandwatch’s advanced Consumer Intelligence platform.
Learn more about Brandwatch
Monitor your brand with AI-powered sentiment analysis, bringing consumer opinion and reactions to life. Brandwatch’s Consumer Research platform gives you access to deep consumer insights from 100 million online sources. Real-time signals and alerts detect unusual activity, helping brands get ahead of emerging crises. Understand and engage with your customers at the speed of social with Brandwatch, the social suite built for our fast-moving world.
Learn more about Brandwatch
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Review Management Software you're going to love working with
Learn more about ReviewFlowz
Reviewflowz helps hundreds of companies around the world monitor, manage, and share customer reviews.
Track new reviews on any platform, set up smart notifications and reports to surface insights and share the right reviews, with the right teams, at the right time.
Search, tag, access, and export all your reviews and testimonials. No more slide-decks with hand-picked testimonials. Everyone in your organisation can now access a continually updated, labeled database of customer quotes.
Build engagement internally around customer reviews with our Slack app, allowing you to not only manage reviews easily from Slack, but also trigger conversations around actual customers' words.
Create engaging review collection campaigns with our Magic Links to protect your reputation, increase your collection rates, and manage incentives properly.
Showcase your best reviews & testimonials using dynamic and flexible widgets. Filter by keyword, context, reviewer info, and more.
Learn more about ReviewFlowz
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses
Learn more about Weave
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.
Learn more about Weave
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Monitoring, alerting, analysis & customer interaction: one-stop shop for product, location, app & shop review management on Amazon etc.
Learn more about gominga
Your one-stop-shop for review management! Market research and customer care at the digital POS: gain insights from existing product, store, mobile app and shop ratings, reviews and Q&A. Interact directly with the end consumer by replying to reviews and questions across +300 platforms such as Amazon, Apple, Bazaarvoice or Google etc..
We offer APIs & a dedicated Zendesk integration.
Companies such as BSH, Gardena, Garmin, LG, and Samsung use our tool to increase sales and improve brand image.
Learn more about gominga
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Cloutly helps you drive more customer reviews, whilst bringing all your feedback from Google, Facebook and other sites into one place.
Learn more about Cloutly
Your reviews in one place, not all over the place.
Cloutly helps you see, manage, track and respond to customer reviews from Google, Facebook and dozens of other review sites all in one place.
Customize and send branded review invites to customers by email and SMS, asking them to review you online wherever you choose, get found higher in customer searches by improving your local Google reviews, and display reviews live on your site with our widgets.
Get started free for 14 days!
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Stop getting lost in the crowd. Let's harness the power of your customer reviews to create a buzz that resonates across every corner.
Learn more about Grab Your Reviews
Managing customer reviews manually is not an efficient approach for any business. Tracking feedback across various platforms, replying on time, and gathering insights from reviews to enhance your online presence requires considerable time and resources.
With Grab Your Reviews, you don't have to worry about review management. Grab Your Reviews is one of the most efficient review and online reputation management tools. Grab Your Reviews is an AI-powered reputation management tool that automates review generations and saves a lot of resources.
Learn more about Grab Your Reviews
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Save time and maximize organic promoter reviews with MDidentity a simple, cloud-based software for medical reputation management.
Learn more about MDidentity
Monitor your patients online conversation with review alerts and desktop notifications. Engage in the conversation right from your dashboard with quick reply HIPAA compliant canned responses. Increase the conversation with patient outreach using our Email drip campaigns and Text Messages. Maintain your brand identity with custom email templates and Text Messages.
www.mdidentity.com
Learn more about MDidentity
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Local product
Hootsuite
4.4
(3,773)
Local product
Local product
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster.
Learn more about Hootsuite
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
A customer review management tool that brings businesses and consumers together through reviews.
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers & businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan & New York.
Trustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars & more, to help stand out where it matters most - in search.
Learn more about Trustpilot
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Create a Free Account today. Manage, monitor, and get alerts for your business reviews.
Gain the edge of a good reputation. Build a strong online reputation across popular review sites relevant to your industry, and watch the sales and referrals roll in. Create your free account to start monitoring, managing and building your reputation today.
Learn more about Marketing 360
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Complete social media management tool for agencies and teams of all sizes. Read why Capterra reviewers love Agorapulse.
Agorapulse is a social media management tool that manages social media messages, schedules and publishes content across channels, monitors, and gets stunning reports all in one easy-to-use dashboard.
The Social Media ROI feature by Agorapulse empowers marketers to make data-driven decisions, optimize their strategy, and maximize ROI. This dashboard integrates GA4 allowing users to track customer engagement across multiple devices with minimal setup.
Learn more about Agorapulse
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Sprout Social offers powerful social customer service solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social monitoring, listening, customer service, engagement and much more. Sprout supports Facebook, Twitter, Instagram, LinkedIn and Google+ & integrates with Bitly, Google Analytics, Zendesk, Feedly & UserVoice. Try it yourself, start a free trial or request a demo.
Learn more about Sprout Social
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.
Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.
Automatically send every customer a review request at the exact right moment, so they can leave you a review in 20 seconds.
Then, respond to every review with AI-drafted review replies, and keep a record of the review together with all of your other customer communication.
Learn more about Podium
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Thryv is an all-in-one small business management software that helps you stay organised and get more out of your business.
Thryv Reputation Management allows you to take control of and protect your reputation online, one star at a time. Generate reviews and respond all from one place.
Learn more about Thryv
Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Yotpo's eCommerce Retention Marketing Platform helps brands win customers for life with reviews, SMS, email, loyalty, and subscriptions
With Yotpo, you own and control all your content. Moderate yourself or automate with AI. Display customer content at key conversion points across your site using customizable widget options. Yotpo offers a completely integrated experience in one platform, giving you ultimate control over how your business collects, displays, and markets with UGC.
Learn more about Yotpo
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Swell helps your practice build an online reputation that fuels growth by automating your patient review and feedback requests.
Swell boosts your practice reputation by sending customized review invitations texts to your patients to earn reviews on platforms like Google, Healthgrades, Facebook, and more. You can manage and respond to reviews directly from your dashboard, monitor performance, see trends, and gather actionable insights from patient feedback. Ultimately Swell helps you rank higher in search results so prospective patients can find and choose you based on your reputation and the excellent care you provide.
Learn more about Swell
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Manage and build a strong, lasting online reputation. Broadly helps local businesses engage with customers and send review requests.
Manage and build a strong, lasting online reputation that helps you stand out in your area. Broadly helps local businesses attract leads, connect with customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Broadly makes it easy for customers to find you, work with you, and rave about you.
Learn more about Broadly
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Real-time Media Monitoring and Social Listening solution for SMB's and Enterprises
Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries.
By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment.
With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (LinkedIn, Twitter, Facebook, TikTok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online.
Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you!
Start your 14-day free trial or talk to our experts by booking a demo!
Learn more about Mention
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Superchat gives businesses more control over online reviews. Send out review reminders, get notified and keep track of your progress.
Superchat gives businesses an easy way to monitor their online reputation. Our software combines the most important review platforms. Receive notifications about new reviews and respond quickly to your customers feedback.
Learn more about Superchat
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Boost your online reputation through Doctible's HIPAA compliant automation platform. Helps your practice grow & thrive.
HIPAA Compliant Review Generation software built specifically for dental and medical practices. Powerful, flexible, and affordable. Built for busy healthcare practices.
Doctible's Review Generator platform automates and manages a practice's online reputation while generating patient insights. Our focus is healthcare. We have powerful, flexible, and affordable tools that can help a practice reduce no-shows, send reminders, recall patients, or improve engagement with two-way text messaging.
Learn more about Doctible
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
Stop customer issues from becoming lost revenue with the world's most advanced, AI-driven customer experience platform. Qualtrics XM for Customer Experience gives every employee the tools they need to improve every key moment along the customer journey. Empower your organization with real-time feedback, role-based dashboards, predictive insights, automated workflows, and more.
Learn more about XM for Customer Experience
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Features
- Sentiment Analysis
- Customer Experience Management
- Response Management
- Keyword Tracking
- Reporting/Analytics
- Review Request
- Negative Feedback Management
- Multi-Channel Distribution
- Review Sharing
