---
description: Page 3 - Compare the best Issue Tracking Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Page 3 - Issue Tracking Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](https://www.capterra.ca/directory/30675/issue-tracking/software) > [Page 3](https://www.capterra.ca/directory/30675/issue-tracking/software?page=3)

# Issue Tracking Software

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> Issue Tracking software helps organizations monitor, manage and resolve issues in a variety of departments, from Financials to Help Desk.

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## Products

1. [Groove](https://www.capterra.ca/software/143005/groove) — 4.5/5 (87 reviews) — Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support.
2. [osTicket](https://www.capterra.ca/software/125118/osticket) — 4.3/5 (75 reviews) — An open source customer support system that organizes, manages and archives incoming support requests.
3. [Userback](https://www.capterra.ca/software/172431/userback) — 4.8/5 (71 reviews) — Userback is a visual feedback and bug tracking tool that helps product teams collect, understand, and act on user feedback faster.
4. [Sentry](https://www.capterra.ca/software/165426/sentry) — 4.7/5 (69 reviews) — Sentry is the only developer-first app monitoring platform that gives real-time visibility into issues that matter to fix them faster.
5. [Volley](https://www.capterra.ca/software/217071/volley) — 4.7/5 (69 reviews) — Fast track design review with quick, visual feedback that gets everyone on the same page.
6. [Tracker](https://www.capterra.ca/software/115913/tracker) — 4.4/5 (66 reviews) — Powerful and affordable issue tracking software solution that can be configured to your exact needs.
7. [Bugasura](https://www.capterra.ca/software/1013858/bugasura) — 4.6/5 (65 reviews) — AI-powered issue tracker that helps teams find, track, and fix bugs faster with clarity and collaboration.
8. [Alloy Navigator](https://www.capterra.ca/software/108129/alloy-navigator) — 4.5/5 (64 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
9. [Intelex EHS Software](https://www.capterra.ca/software/80803/ehs-management-software) — 4.2/5 (62 reviews) — Intelex EHS Management Software is rated \#1 in Safety \& Mobile by Verdantix \& rated a Leader in G2's Enterprise EHS Software Grid.
10. [Giva](https://www.capterra.ca/software/135094/giva-customer-service) — 4.9/5 (57 reviews) — The Apple MAC of change management software in the cloud.
11. [Marker](https://www.capterra.ca/software/152269/marker) — 4.8/5 (55 reviews) — Speed up website testing: report straight into your Jira, Trello, Asana etc. with all technical information your devs need to fix them.
12. [ChangeGear](https://www.capterra.ca/software/146239/changegear-itsm) — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
13. [DoneDone](https://www.capterra.ca/software/130775/donedone) — 4.6/5 (50 reviews) — Customer support, task management and bug tracking all in one simple app your team and customers will love.
14. [Bird Eats Bug](https://www.capterra.ca/software/194597/bird-eats-bug) — 4.7/5 (49 reviews) — Spend significantly less time on bugs. Build more features instead.
15. [Vision Helpdesk](https://www.capterra.ca/software/102230/vision-helpdesk) — 4.6/5 (48 reviews) — Vision Helpdesk offers Help Desk, Multi-Company Help Desk, ITIL Service Desk \& Live Chat Software Tools for every size business.
16. [Usersnap](https://www.capterra.ca/software/135579/usersnap) — 4.8/5 (48 reviews) — Usersnap is a user feedback platform designed for product teams to gather improvement insights and accelerate user testing.
17. [CivicPlus SeeClickFix 311 CRM](https://www.capterra.ca/software/202342/seeclickfix) — 4.4/5 (46 reviews) — SeeClickFix 311 CRM streamlines resident-government communication, improving request management and engagement with reporting tools.
18. [ServiceNow IT Service Management](https://www.capterra.ca/software/152874/servicenow-knowledge-management) — 4.5/5 (41 reviews) — ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience.
19. [Axosoft](https://www.capterra.ca/software/141477/axosoft) — 4.2/5 (40 reviews) — Scrum software with project planning, help desk, and agile bug and incident tracking capabilities for development teams.
20. [NABD System](https://www.capterra.ca/software/142595/nabd) — 4.6/5 (38 reviews) — Innovative and easy issue tracking software for companies looking for fast and agile support services. FREE life time plan available.
21. [EcholoN](https://www.capterra.ca/software/189744/echolon) — 4.7/5 (35 reviews) — Made in Germany: EcholoN as issue tracking software. Easily understandable, quickly installed and proven in use.
22. [ZenHub](https://www.capterra.ca/software/141621/zenhub) — 4.3/5 (34 reviews) — Zenhub: An AI-driven platform expediting Agile workflows, promoting collaboration and boosting velocity in software development teams
23. [ZilicusPM](https://www.capterra.ca/software/123701/zilicuspm) — 4.6/5 (31 reviews) — PPM tool with project approval integrated with Gantt, timesheet tracker, issue. change \& risk management, budget, expense \& cost track
24. [Cayzu](https://www.capterra.ca/software/134057/cayzu) — 5.0/5 (30 reviews) — Track every ticket. Prioritize and categorize. Automate and analyze. Cayzu Issue Tracking Platform helps your team do what they do best
25. [HelpSpace](https://www.capterra.ca/software/204466/helpspace) — 4.8/5 (30 reviews) — Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations

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## Related Categories

- [Complaint Management Software](https://www.capterra.ca/directory/30674/complaint-management/software)
- [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30675/issue-tracking/software)
- [All Categories](https://www.capterra.ca/directory)

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From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about their applications - from the frontend to the backend.\n\nLoved by over 4 million developers and more than 100,000 organizations worldwide, Sentry provides code-level observability to many of the world’s best-known companies like Disney, Cloudflare, Eventbrite, Slack, Supercell, and Rockstar Games.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5dc917e0-5229-440c-9b19-a373e0bcc6b5.png","url":"https://www.capterra.ca/software/165426/sentry","@type":"ListItem"},{"name":"Volley","position":5,"description":"With Volley, you can quickly and easily capture feedback on any website, even staging sites. Using the browser extension, you can leave notes and feedback pinpointed to specific design features and add attachments. Volley renders pixel-perfect screenshots as part of the feedback, allowing for a better understanding of all comments. No more games of Telephone via email! Notes are delivered to the selected workspace, and can also be automatically sent to Trello or Jira.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4f11ecf-b3ee-44fd-8d1f-91cf31d4739c.png","url":"https://www.capterra.ca/software/217071/volley","@type":"ListItem"},{"name":"Tracker","position":6,"description":"With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner. Based on the PhaseWare Tracker product suite, our issue tracking solutions provide a customizable and configurable, responsive tool set to help your business streamline the issue tracking process, effectively manage the workload, increase productivity, and directly impact the bottom line.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a76789e5-9121-4983-81d3-22940b52640d.png","url":"https://www.capterra.ca/software/115913/tracker","@type":"ListItem"},{"name":"Bugasura","position":7,"description":"Bugasura is built for teams that want to find, track, and fix issues fast. It’s an AI-powered Issue Tracker that keeps QA, developers, and product teams on the same page. No fluff, no confusion - just clarity.\n\nWith Bugasura, you can log issues directly from browsers, mobile apps, or integrations like Slack, Jira, and GitHub. Every bug comes with context - screenshots, videos, and environment data - so teams spend less time asking questions and more time fixing things.\n\nCustom workflows, smart assignments, and instant notifications make collaboration frictionless. Bugasura helps teams go from bug report to resolution in record time - while maintaining transparency at every step.\n\nBuilt by testers who understand the chaos of modern software delivery, Bugasura makes issue tracking simple, visual, and fast.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e5c7478-1c6d-4f75-bca6-9d82946c65de.jpeg","url":"https://www.capterra.ca/software/1013858/bugasura","@type":"ListItem"},{"name":"Alloy Navigator","position":8,"description":"Issue tracking software is notoriously reactive, resulting in an endless stream of recurring issues without any sign of prevention or oversight. 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It's the simplest issue tracking, task management, and help desk tool for teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8746a88b-f4ef-4bc2-b3c5-a94e6aae2d90.png","url":"https://www.capterra.ca/software/130775/donedone","@type":"ListItem"},{"name":"Bird Eats Bug","position":14,"description":"Bird Eats Bug lets you save on average 2-4 hours/user/day on reporting technical issues and related back-and-forth. While you record your screen, Bird automatically captures technical information that engineers need to debug faster. Our users report virtually immediate return on investment, as even non-technical people can start using Bird in under 5 minutes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd9e86-d612-4d26-9d8e-bfa3884ce427.png","url":"https://www.capterra.ca/software/194597/bird-eats-bug","@type":"ListItem"},{"name":"Vision Helpdesk","position":15,"description":"Vision Helpdesk offers Customer Service Software Tools - \n\n1) Help Desk Software (Multi Channel Help Desk)\n2) Satellite Help Desk (Multi Brand Help Desk)\n3) Service Desk (ITIL / ITSM PinkVerify Certified)\n4) Live Chat Software\n\nVision Helpdesk is ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, Chats, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof.\n\nVision Helpdesk is trusted by 15000 plus companies across the globe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8b68628d-ef15-46c9-bc9d-5eab00dc5b89.png","url":"https://www.capterra.ca/software/102230/vision-helpdesk","@type":"ListItem"},{"name":"Usersnap","position":16,"description":"Usersnap is a user feedback platform to capture, organize, respond, and scale user insights for agile product testing and instant feature validation. Usersnap helps you put user needs at the core of product management and build precise, successful solutions. \n\nCompanies such as Red Hat, Erste Bank, Lego, and Harvard University partner with Usersnap to excel in their enterprise growth and operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22f88605-19b6-4c2f-ad06-f4e9dbad7499.png","url":"https://www.capterra.ca/software/135579/usersnap","@type":"ListItem"},{"name":"CivicPlus SeeClickFix 311 CRM","position":17,"description":"The SeeClickFix 311 CRM solution empowers positive resident-government interactions and streamlines staff workload by enabling governments to centrally manage, respond to, and resolve resident requests and questions.\n\nBy automating manual request processes utilizing a 311 CRM system, a web portal or mobile application are available to residents to easily communicate with their needs with local government saving valuable time & resources.\n\nActive communication between Residents and the Local Government staff increases engagement and positive outcomes as residents have visibility into the status of the request from submission through resolution. Municipal Staff also have valuable reporting tools for analysis of trends regarding communities’ needs and more effective resource allocation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8cda93c-1064-4bda-85ef-c838d11c170d.png","url":"https://www.capterra.ca/software/202342/seeclickfix","@type":"ListItem"},{"name":"ServiceNow IT Service Management","position":18,"description":"Grow your business without breaking the bank by delivering ServiceNow IT Service Management on a single cloud platform that enables collaboration and smart data-driven decision making. Unburden IT staff by over 50% and boost IT productivity with fast AI-powered resolutions. Empower the new hybrid workforce and improve employee satisfaction by 95% with always-on IT services and 24x7 self-service on any device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c6366223-674b-4a45-93d5-2ae29071e9b3.png","url":"https://www.capterra.ca/software/152874/servicenow-knowledge-management","@type":"ListItem"},{"name":"Axosoft","position":19,"description":"Scrum software with project planning, help desk, and agile bug and incident tracking. Development teams can effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity.\n\nPlan sprints easier with the Axosoft Release Planner, visualize progress with Card View, and release on time. Turn emails into support tickets, build unlimited Wiki pages for test cases and documentation, and create a custom portal for your customers to edit and add tickets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cccc3a04-7210-45ed-bcf5-fa3cf4f24537.png","url":"https://www.capterra.ca/software/141477/axosoft","@type":"ListItem"},{"name":"NABD System","position":20,"description":"A cloud issue tracking and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support customers and internal users from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d40d59e7-3265-48ee-9a47-2832a5885c4b.png","url":"https://www.capterra.ca/software/142595/nabd","@type":"ListItem"},{"name":"EcholoN","position":21,"description":"Made in Germany: EcheloN as issue tracking software. Our ticket system with knowledge database enables the recording and management of inquiries, error messages, requests for changes etc. supports you - as a supporter or customer service representative - in recording, processing and resolving these inquiries. Easily understandable, quickly installed and proven in use. This is how you increase customer satisfaction. Expandable with further useful modules, adaptable to your needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58abab0c-b11a-4396-9b01-55d6d01b2ab5.png","url":"https://www.capterra.ca/software/189744/echolon","@type":"ListItem"},{"name":"ZenHub","position":22,"description":"Zenhub, an AI-powered platform, expedites Agile workflows, improving performance and throughput in software development teams. It serves as a comprehensive workspace, eliminating tool silos and facilitating team collaboration to save each member 4-6 hours weekly. \n\nZenhub's real-time roadmaps and issue-tracking results in a higher percentage of projects delivered on time. \n\nAI-fueled insights and recommendations optimize workflows, fostering process improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a3e81858-fcc1-4189-b6a5-3db7b01d4b15.png","url":"https://www.capterra.ca/software/141621/zenhub","@type":"ListItem"},{"name":"ZilicusPM","position":23,"description":"ZilicusPM is online project portfolio management software - incredibly easy to use and quick to learn for team members and managers.\n\nIt gives complete control to manage project lifecycle with interactive Gantt, optimal resource utilisation, capacity planning, budget, cost management, tracking issues and risks, change request management, calendar meetings, documents, and lot more. Dashboard and custom reports provides you real time visibility into project status, resources, cost and timeline.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/07f04263-5570-4133-996a-a5f567e9fad5.png","url":"https://www.capterra.ca/software/123701/zilicuspm","@type":"ListItem"},{"name":"Cayzu","position":24,"description":"Track Every Ticket. Cayzu Help Desk and Issue Tracking Software allows you to handle a variety of issues with a beautiful and easy to use interface, including:\n¿ Tracking query progress, including email conversations\n¿ Categorizing and assigning tickets\n¿ Automating tasks and accessing reports\n¿ Complete customization and much more \nWe fit perfect for teams with 10-50 agents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4156fd01-dee2-4102-bb6b-399e489ee3ab.png","url":"https://www.capterra.ca/software/134057/cayzu","@type":"ListItem"},{"name":"HelpSpace","position":25,"description":"HelpSpace is a German startup providing an easy-to-use and visually appealing helpdesk solution for SMBs. This solution is designed to streamline your customer support processes and enhance your daily customer support. \n\nFeatures: \nTICKETS for efficient inquiry management,\nTASKS for internal task management, \nDOCS for a shared knowledge database, \nWIDGET for DOCS on your site/app, \nINTEGRATION options for API/webhooks/Zapier integration. \n\nImprove customer support & satisfaction with HelpSpace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a666af78-a6d0-4255-9938-dc77ca692a84.png","url":"https://www.capterra.ca/software/204466/helpspace","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/30675/issue-tracking/software?page=3#itemlist","numberOfItems":25}
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