---
description: Discover and compare Free Issue Tracking Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Issue Tracking Software - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Free Issue Tracking Software](https://www.capterra.ca/directory/30675/issue-tracking/software) > [Page 3](https://www.capterra.ca/directory/30675/issue-tracking/software?page=3)

# Issue Tracking Software

Canonical: https://www.capterra.ca/directory/30675/issue-tracking/software

Page: 3 / 3\
Prev: [Previous page](https://www.capterra.ca/directory/30675/issue-tracking/pricing/free/software?page=2)

> Issue Tracking software helps organizations monitor, manage and resolve issues in a variety of departments, from Financials to Help Desk.

-----

## Products

1. [Stames](https://www.capterra.ca/software/211503/stames) — 4.8/5 (5 reviews) — Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels \& apps.
2. [Orchard Collaboration](https://www.capterra.ca/software/147501/orchard-collaboration) — 4.8/5 (4 reviews) — Cloud-based collaboration framework integrating with Orchard CMS to streamline project management, communications \& content workflows.
3. [Request Tracker](https://www.capterra.ca/software/210595/request-tracker) — 4.3/5 (3 reviews) — Request Tracker is the open, customizable ticketing system for teams who want control and simplicity without vendor lock-in.
4. [EthicsPoint](https://www.capterra.ca/software/1003708/ethicspoint) — 2.5/5 (2 reviews) — EthicsPoint by NAVEX is the world leader in hotline and incident management and is trusted by more than 9,000 customers worldwide.
5. [Adminitrac](https://www.capterra.ca/software/19299/adminitrack) — 5.0/5 (1 reviews) — Online issue tracking, project management and defect tracking SAAS solution.
6. [ExtraView](https://www.capterra.ca/software/51328/extraview) — 5.0/5 (1 reviews) — Quickly customize a tracking solution that conforms to unique process and workflow rules.
7. [Software Issue Manager](https://www.capterra.ca/software/141346/software-issue-manager) — 5.0/5 (1 reviews) — WordPress plugin that provides 360 degree enterprise level issue management solution with advanced issue analytics and reporting.
8. [HelpMaster](https://www.capterra.ca/software/16144/helpmaster) — 5.0/5 (1 reviews) — Web enabled Windows based help desk software with advanced workflow design and email integration.
9. [WebIssues](https://www.capterra.ca/software/162929/webissues) — 3.0/5 (1 reviews) — Open-source software for issue tracking and collaboration, providing filtering, reporting, rights management, and email integration.
10. [Helix IM](https://www.capterra.ca/software/65212/npath) (0 reviews) — Helix IM helps manage and report on tasks, defects, feature requests, change requests, and other development-related work items.
11. [Office24by7](https://www.capterra.ca/software/172453/cloud-telephony) (0 reviews) — Comprehensive issue tracking with SLAs, automated escalations, and real-time dashboards to speed problem resolution.
12. [Shape Construction](https://www.capterra.ca/software/1055218/shape-construction) (0 reviews) — Shape fixes the gaps in construction change management and production control—with field-first tools that actually get used.
13. [Stash](https://www.capterra.ca/software/1072454/Stash) (0 reviews) — Stash provides all the context for developers and AI agents.
14. [Tenera Track](https://www.capterra.ca/software/1074789/Tenera-Track) (0 reviews) — Tenera Track streamlines issue reporting with QR codes and mobile forms, helping property managers log issues fast and get estimates.
15. [OverlayQA](https://www.capterra.ca/software/1092322/OverlayQA) (0 reviews) — OverlayQA is a browser-based design QA tool that helps teams capture UI bugs with context and auto-generate detailed issue reports.
16. [SeaTicket](https://www.capterra.ca/software/1096388/SeaTicket) (0 reviews) — Track, manage, and resolve issues from multiple sources with AI-assisted ticketing, prioritization, and workflow management.
17. [SnagRelay](https://www.capterra.ca/software/1101131/SnagRelay) (0 reviews) — SnagRelay is bug tracking software capturing page state, API data, and error traces to deliver complete bug reports to dev tools.

-----

Page: 3 / 3\
Prev: [Previous page](https://www.capterra.ca/directory/30675/issue-tracking/pricing/free/software?page=2)

## Related Categories

- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)
- [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [Bug Tracking Software](https://www.capterra.ca/directory/30090/bug-tracking/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30675/issue-tracking/software)
- [All Categories](https://www.capterra.ca/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Capterra Canada","url":"https://www.capterra.ca/","@type":"WebSite","@id":"https://www.capterra.ca/#website","publisher":{"@id":"https://www.capterra.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Issue Tracking Software","description":"Discover and compare Free Issue Tracking Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.ca/directory/30675/issue-tracking/pricing/free/software?page=3","about":{"@id":"https://www.capterra.ca/directory/30675/issue-tracking/pricing/free/software?page=3#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ca/directory/30675/issue-tracking/pricing/free/software?page=3#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/directory/30675/issue-tracking/pricing/free/software?page=3#webpage","mainEntity":{"@id":"https://www.capterra.ca/directory/30675/issue-tracking/pricing/free/software?page=3#itemlist"},"publisher":{"@id":"https://www.capterra.ca/#organization"},"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free Issue Tracking Software","position":2,"item":"https://www.capterra.ca/directory/30675/issue-tracking/software","@type":"ListItem"},{"name":"Page 3","position":3,"item":"https://www.capterra.ca/directory/30675/issue-tracking/software?page=3","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/30675/issue-tracking/pricing/free/software?page=3#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Free Issue Tracking Software - Capterra Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Stames","position":1,"description":"Stames is a SaaS platform that connects businesses to customers by improving their customer services/experiences, sales pipelines and messaging channels. Monitor, track and easily respond to customer issues, orders, complaints, feedback, requests etc across multiple channels and apps such as Facebook, Instagram, Whatsapp, API, Emails, Contact Forms etc or via self-service customer portals.\n\nNever leave a customer request unattended ever again. Get reminders and notifications via SMS and Email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/648800de-5a4a-485a-9878-6027c9484721.png","url":"https://www.capterra.ca/software/211503/stames","@type":"ListItem"},{"name":"Orchard Collaboration","position":2,"description":"Cloud-based open source ticketing and collaboration system integrating with Orchard CMS to streamline project management, communications & content workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cbbc1e17-c158-4090-8540-01af32df0e53.png","url":"https://www.capterra.ca/software/147501/orchard-collaboration","@type":"ListItem"},{"name":"Request Tracker","position":3,"description":"Request Tracker (RT) gives teams a powerful, customizable, and affordable alternative to enterprise help desk tools like ServiceNow and Zendesk, with full control over workflows, automation, and data ownership.\n\nRT helps organizations track, manage, and resolve any type of request—whether IT incidents, customer support tickets, HR inquiries, or internal business operations. Its flexible design allows teams to create custom queues, automate repetitive tasks, and integrate seamlessly with email, APIs, and third-party systems.\n\nBuilt for teams that need reliability without complexity, RT delivers enterprise-grade functionality—ticketing, SLA tracking, approvals, dashboards, reporting, and workflow automation—without per-user pricing or vendor lock-in.\n\nThousands of organizations worldwide rely on RT to streamline communication, improve accountability, and simplify request management across every department.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1061c3d-9d52-4c49-9d65-f1ecd035f652.png","url":"https://www.capterra.ca/software/210595/request-tracker","@type":"ListItem"},{"name":"EthicsPoint","position":4,"description":"EthicsPoint by NAVEX is a centralized system that provides a place to view and manage all reports of misconduct. All your issues are collected: from our world class hotline services, face-to-face conversations, or even incidents raised through questionnaires from our PolicyTech management system. Manage multiple complaint programs from investigation through resolution in a consistent and customizable workflow, and use robust analytics to run reports and view trends within your organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8eb0e229-abd0-4ac0-93a6-4d2c3125e1bf.png","url":"https://www.capterra.ca/software/1003708/ethicspoint","@type":"ListItem"},{"name":"Adminitrac","position":5,"description":"Adminitrac is a next generation issue tracking software trusted by some of the smartest teams worldwide. Adminitrac Provides an easy to use, high performance hosted Issue tracking, project management and defect tracking application, designed for professional teams of all industries.  Adminitrac services a wide range of industry's/use-cases. \n\nPlease visit www.adminitrac.com to learn more!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c17f0e3-ec8c-488f-a7aa-c2c397d9c8ba.png","url":"https://www.capterra.ca/software/19299/adminitrack","@type":"ListItem"},{"name":"ExtraView","position":6,"description":"Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow.  Supports mobile and desktop clients.  Used by many global corporations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e7051a2-c0a7-4e8c-8abc-5cec3dc10e76.png","url":"https://www.capterra.ca/software/51328/extraview","@type":"ListItem"},{"name":"Software Issue Manager","position":7,"description":"Software Issue Manager is a WordPress plugin that provides:\n* 360 degree issue management\n* Built-in and custom reporting\n* Built-in system-wide and member level dashboards\n* Role based content access; project director, manager, team member, and client roles\n* Advanced resolution collaboration\n* Ability accept issues from emails with advanced spam control\n* Issue time tracking with reporting\n* Issue life-cycle notifications\n* Advanced issue taxonomy management with contextual coloring","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9de463f-dcf9-47b0-a383-61fe0604c3e4.png","url":"https://www.capterra.ca/software/141346/software-issue-manager","@type":"ListItem"},{"name":"HelpMaster","position":8,"description":"HelpMaster is designed for use in helpdesk, service desk, complaints management, facilities management, business processes tracking, request fulfillment & management, workflow automation, email response management & web self-service. Businesses looking for a solution that can be aligned with the principles of ITIL will find HelpMaster an intelligently designed & powerful tool. With thousands of users around the world, HelpMaster is the most flexibile, template helpesk system on the market.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/761f7f21-6a12-4d46-9507-c083ee9b5b78.png","url":"https://www.capterra.ca/software/16144/helpmaster","@type":"ListItem"},{"name":"WebIssues","position":9,"description":"WebIssues is an issue-tracking open-source software that tracks issues with descriptions, comments, and file attachments. It features easy installation, issue filtering and searching, email integration, and data reporting. WebIssues works with MySQL, PostgreSQL, and SQL Server databases.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0221aae6-7171-4d64-a9ac-ce2793b23784.png","url":"https://www.capterra.ca/software/162929/webissues","@type":"ListItem"},{"name":"Helix IM","position":10,"description":"Helix IM is an issue tracking tool for teams of all sizes. You'll be able to create and manage tasks, issues, defects, and customer feature requests efficiently. And you can keep all stakeholders informed of progress by using burn-up and burn-down charts, dashboards, and task boards. Bug tracking is just one part of the development lifecycle. That's why Helix IM can be used alongside Helix RM and Helix TCM for end-to-end application lifecycle management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3e309c9c-ab30-40f7-be0b-6bb3cd711c1c.png","url":"https://www.capterra.ca/software/65212/npath","@type":"ListItem"},{"name":"Office24by7","position":11,"description":"Office24by7 Issue Tracking centralizes problem management with unlimited user capacity, streamlining ticket creation, prioritization, assignment, and resolution. It integrates with the broader CRM and customer support workflow to ensure all issues are contextualized with customer data. Automated escalation paths and SLA monitoring improve compliance and resolution speed. Real-time dashboards track ticket status, agent workload, and backlog, empowering managers to allocate resources proactively. Reporting helps identify recurring issues and drives process improvements, fostering higher customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b0ca1e2-1d30-45a3-bbeb-1e689aba1ff4.png","url":"https://www.capterra.ca/software/172453/cloud-telephony","@type":"ListItem"},{"name":"Shape Construction","position":12,"description":"Shape addresses where construction change management and production control typically break down: complicated field forms that prevent useful data capture, and office systems that bury critical events without structure or alerts.\n\nWith Shape's field-first tools, teams capture accurate progress and change data through simple interfaces they already understand. The Control Room tracks production against schedule, alerts you to change events, and provides the documentation needed for commercial decisions—so nothing slips through unrecovered.\n\nStart with the tools you need most—daily reporting, issue tracking, or weekly planning—and expand as you prove the value. No complex setup, working within an hour.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6270f5f0-8a91-4901-894a-ca38c3cea850.jpeg","url":"https://www.capterra.ca/software/1055218/shape-construction","@type":"ListItem"},{"name":"Stash","position":13,"description":"Stash is a developer tool that unifies technical data sources to give developers and their AI agents the full context they need to resolve issues faster. Instead of wasting time switching between Jira, GitHub, Confluence, and other tools, Stash automatically brings together relevant code, documentation, past tickets, and the right teammates.\n\nTeams use Stash to speed up issue resolution, improve onboarding, and reduce interruptions in large or legacy codebases. When a developer gets a new task, Stash instantly surfaces related tickets, key code files, technical docs, and internal experts - so they can start solving, not searching.\n\nBy removing the friction of hunting for answers, Stash frees developers to focus on building and shipping high‑quality software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b25d078-5151-4ae7-89f6-e8e7a7684e9d.jpeg","url":"https://www.capterra.ca/software/1072454/Stash","@type":"ListItem"},{"name":"Tenera Track","position":14,"description":"Tenera Track by Tenera is a building maintenance and property management software. It streamlines issue reporting by allowing users to scan QR codes placed in strategic locations, submitting issues via mobile forms, which enables property managers to receive and respond to maintenance requests. The software also allows for the generation of rapid estimates - ready to be presented to the Board - based on the issues reported.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04e8433c-da38-47e9-bb54-5b62a3e905a9.png","url":"https://www.capterra.ca/software/1074789/Tenera-Track","@type":"ListItem"},{"name":"OverlayQA","position":15,"description":"OverlayQA is a browser-based design QA platform that helps product teams capture UI bugs with full technical context. Teams can click on any element to capture a screenshot and CSS values, describe the issue, and let the AI generate a title, severity, category, and attach the screenshot, creating a dev-ready issue exportable to tools such as Jira, Linear, or Notion. Features include one-click Smart Capture, which eliminates manual technical detail gathering, and AI-Powered Issue Drafting, which formats descriptions into detailed reports. \n\nOverlayQA provides shared visibility into UI quality, enabling designers to validate specs, engineers to access CSS values, and product managers to track bugs, streamlining the design-to-development handoff. Additional features include live site versus design spec comparisons, WCAG accessibility audits, and shareable issue links.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/57fa432c-5d66-41a0-b7d7-d80b72abeb54.png","url":"https://www.capterra.ca/software/1092322/OverlayQA","@type":"ListItem"},{"name":"SeaTicket","position":16,"description":"SeaTicket is an AI-powered issue tracking platform that helps software teams manage issues across multiple sources in a structured and efficient way. It is designed for teams that need visibility into incoming issues, clear ownership, and consistent tracking from creation to resolution.\n\nIssues from platforms such as GitHub, email, and community channels can be collected into a single workspace and converted into trackable tickets. Each ticket can be assigned, prioritized, and monitored throughout its lifecycle, ensuring that no issue is overlooked.\n\nSeaTicket enhances issue tracking with AI-assisted capabilities, including summarization, classification, and suggested next steps. This helps teams quickly understand incoming issues and take action without manual sorting.\n\nWith shared workflows and centralized tracking, teams can improve coordination, maintain visibility, and resolve issues more efficiently across development and support processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5a2101e8-98c2-4ad3-8779-8a2df5c7fed3.png","url":"https://www.capterra.ca/software/1096388/SeaTicket","@type":"ListItem"},{"name":"SnagRelay","position":17,"description":"SnagRelay is bug reporting software that captures and delivers detailed technical information to development teams. The platform automatically records DOM snapshots, browser state, network API data, console errors, and error chains when a bug is filed. This eliminates \"cannot reproduce\" closures by providing developers with exact page states and error details. Reports include annotated screenshots, session replays, reproduction steps, browser metadata, and error trace timelines. The software integrates directly with Jira, GitHub Issues, GitLab, and Trello as fully populated tickets. AI-powered summaries analyze error chains to suggest causes and fixes. Installation requires a single JavaScript snippet with zero performance impact. The platform supports web stacks like React, Vue, Angular, Next.js, and WordPress. Reporters need no technical knowledge and simply describe the issue while SnagRelay captures all technical context. SOC 2 and GDPR compliance ensure secure operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bf676944-d0fd-4b3a-bea7-3f7428fa2103.png","url":"https://www.capterra.ca/software/1101131/SnagRelay","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/30675/issue-tracking/pricing/free/software?page=3#itemlist","numberOfItems":17}
</script>