---
description: Discover and compare Issue Tracking Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Issue Tracking Software for Windows - Price comparison & Reviews - Capterra Canada 2026
---

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# Issue Tracking Software

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> Issue Tracking software helps organizations monitor, manage and resolve issues in a variety of departments, from Financials to Help Desk.

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## Products

1. [HappyFox Help Desk](https://www.capterra.ca/software/83211/happyfox) — 4.6/5 (92 reviews) — An issue tracking software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
2. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
3. [SpiraTest](https://www.capterra.ca/software/70008/spiratest) — 4.0/5 (104 reviews) — SpiraTest offers a complete defect and issue tracking solution that manages your entire testing process.
4. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Zoho Desk is a powerful web-based issue tracking software that manages the entire tracking cycle and ensures an error-free process.
5. [ManageEngine ServiceDesk Plus](https://www.capterra.ca/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews) — ServiceDesk Plus enables IT teams to record, track, and resolve issues efficiently with rule-based automations, SLAs, and workflows.
6. [InvGate Service Management](https://www.capterra.ca/software/133392/service-desk) — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
7. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15312 reviews) — Jira is a fully-featured issue tracker for teams planning and building great products.
8. [GitHub](https://www.capterra.ca/software/129067/github) — 4.8/5 (6155 reviews) — Track bugs, enhancements, and other requests, prioritize work, and communicate with stakeholders as changes are proposed and merged..
9. [ClickUp](https://www.capterra.ca/software/158833/clickup) — 4.6/5 (4561 reviews) — ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows.
10. [Wrike](https://www.capterra.ca/software/76113/wrike) — 4.4/5 (2887 reviews) — Wrike is an IT project management software with templates, Gantt charts, advanced security, approvals, reports, and 400+ integrations.
11. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) — Issue tracking, bug tracking or client tracking? Everything is easier with Bitrix24\!
12. [EngageBay CRM](https://www.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
13. [TeamSupport](https://www.capterra.ca/software/87908/teamsupport) — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
14. [Spiceworks Cloud Help Desk](https://www.capterra.ca/software/102709/spiceworks-it-help-desk) — 4.4/5 (584 reviews) — Download IT help desk software for IT pros \& sysadmins around the world in all businesses. Support \& mobile apps are also free.
15. [SolarWinds Service Desk](https://www.capterra.ca/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — Track and resolve issues faster with AI-powered workflows. Centralize tracking and cut resolution time by up to 52%.
16. [SysAid](https://www.capterra.ca/software/107225/sysaid) — 4.5/5 (511 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
17. [Milvus](https://www.capterra.ca/software/202528/milvus) — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
18. [LogMeIn Resolve](https://www.capterra.ca/software/1026169/goto-resolve) — 4.4/5 (214 reviews) — Remote support and access, RMM, and ticketing functionality, making it the fastest and easiest IT management solution to deploy.
19. [Issuetrak](https://www.capterra.ca/software/16499/issuetrak) — 4.6/5 (205 reviews) — Resolve issues better without breaking the bank. Gain peace of mind with a tool proven to meet the demands of issue tracking.
20. [Vivantio](https://www.capterra.ca/software/132880/vivantio) — 4.3/5 (178 reviews) — Issue tracking in Vivantio goes beyond reactive workflows with predictive analysis, automated routing, and risk mitigation tools.
21. [ACMP Suite](https://www.capterra.ca/software/175522/acmp-inventory) — 4.5/5 (173 reviews) — ACMP offers modular and scalable solutions for your specific challenges in the IT department.
22. [Backlog](https://www.capterra.ca/software/162032/backlog) — 4.6/5 (169 reviews) — Backlog streamlines your issue resolution process, from identification to release, so your product can maintain its top-notch quality.
23. [ServiceNow Customer Service Management](https://www.capterra.ca/software/192052/servicenow-customer-service-management) — 4.4/5 (151 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
24. [BOSSDesk](https://www.capterra.ca/software/144825/boss-solutions) — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
25. [Web Help Desk](https://www.capterra.ca/software/179421/web-help-desk) — 4.1/5 (123 reviews) — Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs.

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## Related Categories

- [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.ca/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30675/issue-tracking/software)
- [All Categories](https://www.capterra.ca/directory)

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It empowers IT teams and MSPs to simplify and streamline their operations by bringing together remote support and access, remote monitoring and management (RMM), IT automation, helpdesk, asset management and mobile device management (MDM) wrapped in a zero trust security architecture.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d657b2f-9729-423d-8d7b-9fbb65196d42.png","url":"https://www.capterra.ca/software/1026169/goto-resolve","@type":"ListItem"},{"name":"Issuetrak","position":19,"description":"Resolve issues quicker and better without breaking the bank. Easy to implement and simple to learn, Issuetrak handles your most complex issues for help desk, customer support, complaint management, and more. \nCustom-fit to your company without the custom price tag, our industry-leading software has modernized how businesses solve problems for over 25 years. That's why major brands like Cintas and Pfizer are already leveraging the power of Issuetrak.\nInstantly prioritize concerns and escalate issues to the right department so you can cut manual overhead, spend your time more efficiently, and offer your customers faster solutions. Get your free trial or demo today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.capterra.ca/software/16499/issuetrak","@type":"ListItem"},{"name":"Vivantio","position":20,"description":"Issue tracking in Vivantio empowers service teams to deliver unparalleled support to internal and external customers, across IT, GRC, HR, Finance, Legal, and B2B customer support.\n\nGo beyond reactive workflows with predictive analysis, automated routing and escalation, and a suite of tools to address potential risks, while integrating effortlessly with major products and platforms.\n\nBuilt on ITIL4, Vivantio offers a holistic view of technology infrastructure, helping you exceed expectations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.ca/software/132880/vivantio","@type":"ListItem"},{"name":"ACMP Suite","position":21,"description":"Today, client management is the key to unlocking enormous potential through automation to make the work of IT organizations easier and save costs. 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Bringing together the benefits of project management with the convenience of code management, your team can plan tasks, track progress, and release code updates all within the same platform. Features like subtasking, customizable statuses, Kanban boards, Gantt charts, burndown charts, Git & SVN integration, and Wikis keep your team organized and stakeholders informed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/180fcbff-1e39-4d4c-93f8-c3d74518baea.png","url":"https://www.capterra.ca/software/162032/backlog","@type":"ListItem"},{"name":"ServiceNow Customer Service Management","position":23,"description":"ServiceNow Customer Service Management (CSM) serves enterprise-wide customers and streamlines operations to resolve issues quickly with automated workflows. With CSM, you can empower customers to self-serve or seek agent support on any channel. 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The Service Catalog and self-service portal empower users to manage incidents, problems, and HR onboarding autonomously, while BOSSDesk AI provides technicians with real-time recommendations, automated categorization, and proactive insights to resolve issues faster. \n\nITIL-aligned for best practices, BOSSDesk also supports cross-departmental needs like facilities and change management. Elevate your service delivery, improve response times, and reduce manual effort with BOSSDesk—a smart choice for modern IT teams. Experience the next generation of IT service with BOSSDesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.capterra.ca/software/144825/boss-solutions","@type":"ListItem"},{"name":"Web Help Desk","position":25,"description":"SolarWinds Web Help Desk is an on-premises IT help desk solution that streamlines your help desk operations with simple, affordable ticketing and asset management software. Benefit from automated ticketing management, change management, IT asset management, built-in knowledge base, SLA alerting, performance reporting, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9833b587-69b8-4c81-adeb-6a8081d5e89a.png","url":"https://www.capterra.ca/software/179421/web-help-desk","@type":"ListItem"}],"numberOfItems":25}
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