---
description: Page 5 - Compare the best Customer Experience Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 5 - Customer Experience Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) > [Page 5](https://www.capterra.ca/directory/30671/customer-experience/software?page=5)

# Customer Experience Software

Canonical: https://www.capterra.ca/directory/30671/customer-experience/software

Page: 5 / 31\
Prev: [Previous page](https://www.capterra.ca/directory/30671/customer-experience/software?page=4)\
Next: [Next page](https://www.capterra.ca/directory/30671/customer-experience/software?page=6)

> Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative.

-----

## Products

1. [Crewhu](https://www.capterra.ca/software/140426/crewhu) — 4.9/5 (98 reviews) — For MSP Industry: Employee recognition, badges, prize store, performance measurement, social networking and gamification functionality.
2. [Dovetail](https://www.capterra.ca/software/174077/dovetail) — 4.6/5 (97 reviews) — Dovetail is the only AI-first insights hub that automatically centralizes scattered customer feedback.
3. [Kenect](https://www.capterra.ca/software/212906/kenect) — 4.6/5 (93 reviews) — Your customers want to text you. Double your leads, generate online reviews, instantly video chat, and capture payments--all via text.
4. [CxEngage](https://www.capterra.ca/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
5. [Sprinklr](https://www.capterra.ca/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) — Manage all of your enterprise’s digital customer experiences in one place with Sprinklr—the world’s only Unified-CXM platform.
6. [Experience.com](https://www.capterra.ca/software/178112/socialsurvey) — 4.7/5 (89 reviews) — Experience.con: Enhance CX, EX, \& Reputation with AI-driven XMP for data-driven growth. Elevate your business\!
7. [Groove](https://www.capterra.ca/software/143005/groove) — 4.5/5 (87 reviews) — Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support.
8. [Chekkit](https://www.capterra.ca/software/173154/chekkit-reputation) — 4.8/5 (82 reviews) — Chekkit is a customer interaction platform that helps local businesses get found online, be the obvious choice, and win more business.
9. [Thought Industries](https://www.capterra.ca/software/142263/thought-industries) — 4.5/5 (80 reviews) — The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
10. [UXPressia](https://www.capterra.ca/software/172668/uxpressia) — 4.8/5 (80 reviews) — Transform your customer experience online with personas, journey and impact maps.
11. [Unifocus](https://www.capterra.ca/software/1010820/unifocus) — 4.5/5 (80 reviews) — Unifocus empowers businesses to forecast staffing, optimize tasks, and streamline operations to unlock efficiency \& boost productivity.
12. [Kustomer](https://www.capterra.ca/software/158128/kustomer) — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout customer experiences.
13. [Whatfix](https://www.capterra.ca/software/143008/whatfix) — 4.6/5 (77 reviews) — Whatfix maximizes the ROI of digital investments by enabling end-users with GenAI-driven in-app guidance and simulated training.
14. [AiTrillion](https://www.capterra.ca/software/187243/aitrilion) — 4.9/5 (77 reviews) — World's leading All-in-One eCommerce Sales \& Marketing Automation Platform for Businesses @ Every Stage.Join w Luxe,FIT Mexico, GiaRose
15. [Centercode](https://www.capterra.ca/software/187442/centercode) — 4.2/5 (77 reviews) — With the Centercode Platform, companies can collect and analyze targeted pre-release customer feedback that drives product improvements
16. [Canny](https://www.capterra.ca/software/161103/canny) — 4.6/5 (76 reviews) — Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle.
17. [Zipteams](https://www.capterra.ca/software/1034208/zipteams) — 4.7/5 (73 reviews) — Qualify Better, Close Faster with Zipteams Smart Meeting Rooms.
18. [LoopedIn](https://www.capterra.ca/software/197361/productstash) — 4.6/5 (72 reviews) — All-in-one tool for collecting feedback, building roadmaps, sharing changelogs and publishing knowledge bases.
19. [Userback](https://www.capterra.ca/software/172431/userback) — 4.8/5 (71 reviews) — Userback is a visual feedback and bug tracking tool that helps product teams collect, understand, and act on user feedback faster.
20. [UserVoice](https://www.capterra.ca/software/135908/uservoice) — 4.3/5 (70 reviews) — UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.
21. [Vonage Contact Center](https://www.capterra.ca/software/104649/contactworld) — 4.3/5 (70 reviews) — NewVoiceMedia enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
22. [Engageware](https://www.capterra.ca/software/45552/engageware) — 4.2/5 (70 reviews) — Organizations that use our customer engagement solutions deliver quality customer experiences enabling faster growth and efficiency.
23. [VideoAsk](https://www.capterra.ca/software/1018272/videoask) — 4.8/5 (70 reviews) — Engage more customers the personal way with interactive videos.
24. [Qwary](https://www.capterra.ca/software/213725/qwary) — 4.8/5 (69 reviews) — Qwary helps enhance engagement, retention, and satisfaction with AI-driven insights, surveys, r
25. [Zonka Feedback](https://www.capterra.ca/software/137773/zonka-feedback) — 4.8/5 (68 reviews) — Zonka Feedback CX Platform is a multichannel Survey \& Feedback Software. Measure, improve and transform Employee \& Customer Experiences

-----

Page: 5 / 31\
Prev: [Previous page](https://www.capterra.ca/directory/30671/customer-experience/software?page=4)\
Next: [Next page](https://www.capterra.ca/directory/30671/customer-experience/software?page=6)

## Related Categories

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Survey Tools](https://www.capterra.ca/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.ca/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30671/customer-experience/software)
- [All Categories](https://www.capterra.ca/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Capterra Canada","url":"https://www.capterra.ca/","@type":"WebSite","@id":"https://www.capterra.ca/#website","publisher":{"@id":"https://www.capterra.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Experience Software","description":"Page 5 - Compare the best Customer Experience Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.","url":"https://www.capterra.ca/directory/30671/customer-experience/software?page=5","about":{"@id":"https://www.capterra.ca/directory/30671/customer-experience/software?page=5#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ca/directory/30671/customer-experience/software?page=5#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/directory/30671/customer-experience/software?page=5#webpage","mainEntity":{"@id":"https://www.capterra.ca/directory/30671/customer-experience/software?page=5#itemlist"},"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"https://www.capterra.ca/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Page 5","position":3,"item":"https://www.capterra.ca/directory/30671/customer-experience/software?page=5","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/30671/customer-experience/software?page=5#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Page 5 - Customer Experience Software - Prices &amp; Reviews - Capterra Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Crewhu","position":1,"description":"For MSP Industry - Crewhu is an employee recognition and gamification platform for Managed Service Providers. Crewhu lets you focus on the metrics that matter. Fully integrated with ConnectWise, AutoTask, Kaseya, Teams, Slack...Collect Customer Feedback with CSAT, NPS & Custom Surveys. Recognize and Reward Employees with peer badges, prizes and awards. Create Goal Based Contests that you control and create. Generate results (reduced turnover, enhance company culture, improve bottom line).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4aacb9d4-4eb1-41dc-b321-774ad80736a8.png","url":"https://www.capterra.ca/software/140426/crewhu","@type":"ListItem"},{"name":"Dovetail","position":2,"description":"Dovetail is the only AI-first insights hub that automatically centralizes and transforms scattered customer feedback into insights that help everyone in the enterprise make more customer-centric decisions.\n\nJoin the ranks of Meta, Volvo, AWS, Dyson, Deloitte, and thousands more as they put their customer first with Dovetail and improve the quality of their thing. Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd5d466c-2194-4147-858e-20ee0ce16ae5.png","url":"https://www.capterra.ca/software/174077/dovetail","@type":"ListItem"},{"name":"Kenect","position":3,"description":"Kenect brings all of the customer communication at your business under one platform. We convert your main business line into a text-enabled number so you never need to give out your personal number again. Start texting your customers while also generating reviews, increasing web leads, and saving time. The average Kenect user sees a 200% increase in website leads and 350% increase in online reviews. Whether you want to video chat customers or collect text payments, you can do it through Kenect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5be12039-b695-49ba-b4cb-55a03cd5a0cf.jpeg","url":"https://www.capterra.ca/software/212906/kenect","@type":"ListItem"},{"name":"CxEngage","position":4,"description":"Lifesize combines best-in-class, cloud-based video conferencing services with integrated equipment to help you present your business in the best light. Recognized as a Meeting Solutions Visionary by Gartner and as Frost & Sullivans Cloud Video Conferencing Vendor of the Year, Lifesize leads the industry in customer satisfaction with the worlds first 4K video conferencing solution and 4K service architecture. Lifesize sets a new standard for video collaboration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98289597-9672-4b18-9507-bab48bd73912.webp","url":"https://www.capterra.ca/software/157026/lifesize","@type":"ListItem"},{"name":"Sprinklr","position":5,"description":"Best for: Large companies with 200+ employees\n\nSprinklr is the only enterprise-grade customer experience solution trusted by 90% of the world’s top 100 brands. Powered by the industry’s most advanced AI engine, Sprinklr helps brands market, advertise, research, care, and engage customers from a single unified platform—ensuring more positive and consistent brand interactions. Leave point solution chaos behind with Sprinklr, the world’s first and only Unified-CXM platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.capterra.ca/software/131274/sprinklr-platform","@type":"ListItem"},{"name":"Experience.com","position":6,"description":"Experience.com is a leader in Experience Management, offering a cutting-edge Experience Management Platform (XMP) that powers businesses through Customer Experience (CX), Employee Experience (EX), and Reputation Management.\n\nOur AI-driven XMP is meticulously crafted for businesses of all sizes, empowering individuals, locations, regions, and brands within a flexible hierarchy. We excel in three key areas:\n\nCustomer Experience: Experience.com specializes in collecting, analyzing, and leveragage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2f7fd1d9-fe50-42d0-a306-75dcafffc6a9.png","url":"https://www.capterra.ca/software/178112/socialsurvey","@type":"ListItem"},{"name":"Groove","position":7,"description":"Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. It features a shared inbox with an email-like interface, allowing teams to organize, prioritize, and resolve inquiries efficiently. Key features include conversation assignments, collision detection, private notes, and @mentions for team collaboration.\n\nGroove also offers live chat for instant support on websites or apps, with round-robin assignment, unattended message logic, and email continuation. Its knowledge base can reduce support tickets, offering mobile access, brand control, and an embeddable widget.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.capterra.ca/software/143005/groove","@type":"ListItem"},{"name":"Chekkit","position":8,"description":"Chekkit is an all-in-one customer experience software. The Chekkit platform makes it easy to get great reviews online, be the obvious choice, and conveniently interact through all local channels like SMS, Facebook Messenger, Google Business Messages, Website Leads, and more. \n\nChekkit offers a white-label platform for agencies to sell under their own brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01812df6-482c-4300-9715-fef1e521694b.png","url":"https://www.capterra.ca/software/173154/chekkit-reputation","@type":"ListItem"},{"name":"Thought Industries","position":9,"description":"Give your customers the experience they deserve with interactive online training programs. Guide your customers with learner paths and recommended content and take them down the path to success. With the Thought Industries learning platform, you're able to build unique client training experiences for each client and distribute training materials at scale. Offer moment-of-need learning by embedding your training into your software to provide help where your clients most need it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85b12ba7-85db-4b5a-91a4-f9248aaec43e.png","url":"https://www.capterra.ca/software/142263/thought-industries","@type":"ListItem"},{"name":"UXPressia","position":10,"description":"UXPressia is the ultimate online tool for crafting exceptional customer experiences. \n\nIts intuitive drag-and-drop interface empowers you to create engaging customer journey maps, personas, and impact maps with ease. With the perfect balance between sticker-and table-based solutions, you'll enjoy a customizable platform that transforms complex data into actionable CX insights. \n\nLet’s take your customer experience to the next level.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a70f63d-2a58-4fa9-851e-97a2ea9edbcf.png","url":"https://www.capterra.ca/software/172668/uxpressia","@type":"ListItem"},{"name":"Unifocus","position":11,"description":"Why settle for ordinary when you can redefine success? Unifocus, the powerhouse behind hospitality's operational evolution, partners with over 1,500 properties across 68 countries to deliver unmatched precision in workforce management.\n\nWe’re not just another tech provider—we’re the engine driving efficiency and elevating guest satisfaction. With tools like our game-changing Shift Genius and real-time mobile solutions, we turn scheduling chaos into streamlined simplicity and employee empowerment.\n\nOur analytics-first platform arms hoteliers with actionable insights, ensuring every decision maximizes compliance, cost efficiency, and productivity. Managers reclaim time to focus on what matters, and employees thrive with intuitive, flexible workflows.\n\nIn a world where standing still means falling behind, Unifocus is your edge. Leading brands are already unlocking their full potential—are you?\n\nJoin the movement shaping the future of hospitality at unifocus.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c569b789-f79a-48bb-abe1-937b621b1ad0.jpeg","url":"https://www.capterra.ca/software/1010820/unifocus","@type":"ListItem"},{"name":"Kustomer","position":12,"description":"Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout customer experiences. Built with intelligent automation, Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.capterra.ca/software/158128/kustomer","@type":"ListItem"},{"name":"Whatfix","position":13,"description":"Whatfix is advancing the \"userization\" of application technology, empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience for internal and customer-facing applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a522a079-45c7-4690-897c-93c735a29c17.png","url":"https://www.capterra.ca/software/143008/whatfix","@type":"ListItem"},{"name":"AiTrillion","position":14,"description":"Save 96% w/ AiTrillion, the only All-in-One ecommerce marketing automation platform on Shopify&Magento. 11+ AI-enabled marketing features. 200K+ installations. 175 countries. \nEmail, loyalty rewards, web push, product reviews, pop ups, announcement bar, affiliates, membership, form builder, deep segmentation, predictive analytics, reporting, personalization etc.\nRated 5 stars on G2, Capterra, Shopify. \nFocused on maximizing customer acquisition, engagement, experience, boost sales & stop churn.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5187be14-67fd-49da-9f43-08f391f1d8be.png","url":"https://www.capterra.ca/software/187243/aitrilion","@type":"ListItem"},{"name":"Centercode","position":15,"description":"Centercode brings the voice of your customers into agile product development. With smart issue prioritization and automated feedback scoring, you can easily collect and organize critical feedback and expedite the most impactful customer experience issues to the top.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cfbd196f-ed84-4d26-9b0e-eb9908366309.png","url":"https://www.capterra.ca/software/187442/centercode","@type":"ListItem"},{"name":"Canny","position":16,"description":"Capture, organize, and analyze user feedback in one place to inform your product decisions. \n\nPrioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27e17e60-2465-4fb1-a234-b9149d8127d4.png","url":"https://www.capterra.ca/software/161103/canny","@type":"ListItem"},{"name":"Zipteams","position":17,"description":"Smart meeting rooms for instant and contextual customer conversations to qualify them better and convert them faster.  \n\nIntegrated with all major CRMs including Salesforce, HubSpot, Zoho, LeadSquared, these rooms can be embedded anywhere in your buying journeys. \n\nCan be implemented within a few hours and you will see your metrics on days to close and closure rates improving in no time. \n\nCreate your smart meeting room on https://zipteams.com today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/53385ceb-99c9-45d4-909e-a9578de37d27.jpeg","url":"https://www.capterra.ca/software/1034208/zipteams","@type":"ListItem"},{"name":"LoopedIn","position":18,"description":"All-in-one tool for collecting feedback, building roadmaps, sharing changelogs and publishing knowledge bases.\n\nFeedback: Collect ideas and feedback from your public board and allow users to up-vote their favourite ideas.\n\nRoadmaps: Build, customise, share and embed beautiful roadmaps through our intuitive drag and drop interface.\n\nChangelog: Announce news and updates and notify users directly within your own app or send email notifications.\n\nKnowledge Base: Create and manage Knowledge Bases.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ab212ca-2697-4ec6-b41d-c5d7317a3a76.png","url":"https://www.capterra.ca/software/197361/productstash","@type":"ListItem"},{"name":"Userback","position":19,"description":"Userback is a powerful visual feedback and bug tracking tool, designed to streamline communication between teams and users.\n\nWhether you’re a product manager, UX designer, developer, or customer support agent, Userback helps you collect, understand, and act on feedback faster, ensuring your product meets user expectations.\n\nKEY FEATURES:\n\nVisual Feedback: Capture detailed feedback with annotated screenshots, screen recordings, & comments.\n\nBug Tracking: Simplify reporting with automatic data capture, including browser info & console logs.\n\nSession Replay: Gain insights into user behavior with replays, identifying pain points & enhancing UX.\n\nUser Surveys: Collect insights with customizable surveys like NPS, CSAT, & more.\n\nFeedback Forms: Customize forms for bug reports, feature requests, or general feedback.\n\nFeature Portal: Organize & prioritize feedback in one hub.\n\nStart with a free 14-day trial or book a demo. https://userback.io","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d9efc06-973f-4cde-b208-c16416d08a87.png","url":"https://www.capterra.ca/software/172431/userback","@type":"ListItem"},{"name":"UserVoice","position":20,"description":"UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71f58da8-9fef-45a4-a999-aa2004c64f3f.png","url":"https://www.capterra.ca/software/135908/uservoice","@type":"ListItem"},{"name":"Vonage Contact Center","position":21,"description":"NewVoiceMedia is a leading global provider of cloud contact center and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more. The only truly global platform that addresses requirements for both sales and service teams, the NewVoiceMedia Platform enables organizations to personalize every conversation. NewVoiceMedia is a global cloud communications platform with guaranteed 99.999 percent platform availability","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/37dbba52-bdb5-4a00-a50b-dc57a7802267.png","url":"https://www.capterra.ca/software/104649/contactworld","@type":"ListItem"},{"name":"Engageware","position":22,"description":"Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0cff374-5c87-468b-a727-afe9ef1548d2.jpeg","url":"https://www.capterra.ca/software/45552/engageware","@type":"ListItem"},{"name":"VideoAsk","position":23,"description":"Want to show up for your customers in a way that’s as personal as it is scalable? Welcome people onboard, give support, get feedback, and make deeper connections, with VideoAsk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af930547-6f83-4876-a6cb-e6ceaa693f11.jpeg","url":"https://www.capterra.ca/software/1018272/videoask","@type":"ListItem"},{"name":"Qwary","position":24,"description":"Qwary is a versatile experience management platform that enhances user engagement, streamlines retention and boosts satisfaction. Our solution drives improvements across processes, products, and digital interfaces, significantly increasing customer value. Analyze customer journeys thoroughly to enable timely interventions, smooth out obstacles, and guide users to superior experiences. Dive deep into digital behavior with session replays, heat maps, funnels, and frustration detection like rage clicks and mouse thrashing.\n\n1. Converse AI: Real-time AI-driven conversations for seamless feedback collection.\n2. Feedback: Traditional surveys for structured user insights.\n3. In-Product Surveys: Gather targeted feedback within your product.\n4. Replays: Analyze user sessions with integrated feedback.\nFunnels: Optimize user journeys by mapping drop-offs.\n5. Analysis: Advanced AI transforms feedback into actionable insights.\n6. Analysis: Advanced AI transforms feedback into actionable insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/babefc39-c4fd-47de-83e1-373728005514.png","url":"https://www.capterra.ca/software/213725/qwary","@type":"ListItem"},{"name":"Zonka Feedback","position":25,"description":"Zonka Feedback CX Platform is a multichannel Survey & Feedback Software to transform the way you manage Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels: iPad, Tablets, Smartphones, Online, Email, & SMS. Zonka Feedback helps you reach from customer experience and feedback to customer delight by giving the best platform to Measure, Analyze and Grow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5cd01c8c-36d1-4161-8d81-6030227da30e.png","url":"https://www.capterra.ca/software/137773/zonka-feedback","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/30671/customer-experience/software?page=5#itemlist","numberOfItems":25}
</script>