---
description: Page 2 - Compare the best Customer Satisfaction Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Page 2 - Customer Satisfaction Software - Prices & Reviews - Capterra Canada 2026
---

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# Customer Satisfaction Software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a customer experience software suite comprising live chat, help desk, chatbot, and conversational AI agent features.
2. [CXone Mpower](https://www.capterra.ca/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
3. [Hotjar](https://www.capterra.ca/software/163516/hotjar) — 4.6/5 (539 reviews) — Join one million websites deeply understanding their users with Hotjar.
4. [Podium](https://www.capterra.ca/software/164285/podium) — 4.3/5 (522 reviews) — Podium makes it simple for your business to deliver 5-star customer experiences by bringing all your channels into a single inbox.
5. [monday CRM](https://www.capterra.ca/software/1024614/monday-crm) — 4.7/5 (453 reviews) — monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
6. [Zoho Survey](https://www.capterra.ca/software/131426/zoho-survey) — 4.6/5 (450 reviews) — Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.
7. [Yotpo](https://www.capterra.ca/software/144389/yotpo) — 4.5/5 (375 reviews) — Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores.
8. [Swell](https://www.capterra.ca/software/172802/swell) — 4.6/5 (355 reviews) — Swell helps you keep a pulse on your patients and earn glowing reviews that grow your practice.
9. [Broadly](https://www.capterra.ca/software/161326/broadly-reviews) — 4.8/5 (336 reviews) — Increase customer satisfaction and build a strong, lasting online reputation that helps you stand out in your area with Broadly.
10. [Alchemer](https://www.capterra.ca/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
11. [Pipefy](https://www.capterra.ca/software/144848/pipefy) — 4.6/5 (319 reviews) — Automate Customer Satisfaction in minutes with ready-to-use templates. Start today with Pipefy for free.
12. [Nicereply](https://www.capterra.ca/software/152920/nicereply) — 4.7/5 (283 reviews) — Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES \& NPS surveys \& increase the volume of insights you receive
13. [Pointerpro](https://www.capterra.ca/software/127434/pointerpro) — 4.6/5 (271 reviews) — Pointerpro is a software platform that allows you to create online assessments that automatically generate personalized reports.
14. [Genesys Cloud CX](https://www.capterra.ca/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
15. [XM for Customer Experience](https://www.capterra.ca/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Drive customer satisfaction by gathering real-time feedback on the leading Customer Experience management platform.
16. [Grade.us](https://www.capterra.ca/software/137378/grade-us) — 4.8/5 (244 reviews) — Easily generate, monitor and market online reviews on the sites important to your business. Make reviews work for you.
17. [AidaForm](https://www.capterra.ca/software/187765/aidaform) — 4.7/5 (237 reviews) — Create engaging surveys with AidaForm. Collect feedback, run polls, and gain insights effortlessly.
18. [NiceJob](https://www.capterra.ca/software/142037/nicejob) — 4.9/5 (202 reviews) — NiceJob is the easiest way to increase customer satisfaction + create advocates. Like word of mouth only 1000x better. Try it free\!
19. [HelpDesk](https://www.capterra.ca/software/185973/helpdesk) — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
20. [Vivantio](https://www.capterra.ca/software/132880/vivantio) — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
21. [123FormBuilder](https://www.capterra.ca/software/122770/123contactform) — 4.4/5 (175 reviews) — Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction.
22. [CustomerHero](https://www.capterra.ca/software/153472/startquestion) — 4.9/5 (175 reviews) — The Software with a Service platform to measure \& improve Customer Satisfaction with AI insights, NPS tracking \& close-the-loop tools.
23. [ReviewTrackers](https://www.capterra.ca/software/140801/reviewtrackers) — 4.7/5 (172 reviews) — Build a customer obsessed brand leveraging reviews, and improve brand loyalty, retention, and growth.
24. [CheckMarket](https://www.capterra.ca/software/134813/checkmarket) — 4.5/5 (149 reviews) — Enterprise Customer Satisfaction Survey Software. Conduct CSAT surveys for actionable feedback\! Close the loop with follow-up \& alerts.
25. [GetMoreReviews](https://www.capterra.ca/software/168691/getmorereviews) — 4.7/5 (148 reviews) — Reputation tool to optimize review management process with rating system, auto social posting \& negative feedback blocking capability.

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## Related Categories

- [Survey Tools](https://www.capterra.ca/directory/30092/survey/software)
- [NPS Software](https://www.capterra.ca/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)
- [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software)

## Links

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See who your biggest fans are, and quickly respond to customer satisfaction issues. No contracts, 14-day free trial, then just $75/month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d11a7e9-3cd5-4cf9-897d-42b21153bfca.jpeg","url":"https://www.capterra.ca/software/142037/nicejob","@type":"ListItem"},{"name":"HelpDesk","position":19,"description":"HelpDesk is a simple yet powerful online ticketing software forming part of our product suite. You can use it to manage asynchronous and synchronous customer communication. \n\nThe HelpDesk system provides easy-to-use cooperation tools, intuitive automation, and powerful AI features, allowing you to streamline customer service and make it the best it can be. You can automate repetitive tasks, save agents' time, and increase your team's productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.capterra.ca/software/185973/helpdesk","@type":"ListItem"},{"name":"Vivantio","position":20,"description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.ca/software/132880/vivantio","@type":"ListItem"},{"name":"123FormBuilder","position":21,"description":"123FormBuilder is a versatile tool designed to enhance customer satisfaction through customizable forms and surveys. With its no-code interface, businesses can easily create and distribute feedback forms to gather insights and improve service delivery. The platform offers real-time analytics to monitor responses, enabling organizations to act quickly on customer feedback. Integrations with popular apps, such as Salesforce, streamline the data collection process, ensuring a seamless experience for both customers and teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/133ee75a-0bcb-4ff0-88c9-b6e15ff98feb.png","url":"https://www.capterra.ca/software/122770/123contactform","@type":"ListItem"},{"name":"CustomerHero","position":22,"description":"CustomerHero is a Software with a Service platform designed to improve Customer Satisfaction by capturing real-time feedback across multiple touchpoints—web, email, chat, and in-store. \n\n- With AI-driven analytics, businesses can identify key trends and sentiment, helping them enhance customer relationships. \n- Real-time dashboards provide actionable insights, ensuring teams can track satisfaction metrics like Net Promoter Score (NPS) and CSAT. - Close-the-loop functionality allows businesses to act on feedback instantly, resolving issues and boosting retention.\n- Custom branding ensures a seamless customer experience. \n\nTrusted by 200+ businesses, CustomerHero helps companies optimize satisfaction and foster long-term loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6baed50c-6556-40d2-8750-2c7a4187024c.png","url":"https://www.capterra.ca/software/153472/startquestion","@type":"ListItem"},{"name":"ReviewTrackers","position":23,"description":"ReviewTrackers enables brands to forecast market trends by listening to customer feedback to ensure your offering appeals to your target audience. Creating personalized experiences based on feedback will increase customer retention. Ensure your brand is exceeding customer expectations by aggregating reviews from the top directories and tracking what customers are saying about their experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d06df8c8-d8bf-4333-a4c3-8e0e46d0dc97.png","url":"https://www.capterra.ca/software/140801/reviewtrackers","@type":"ListItem"},{"name":"CheckMarket","position":24,"description":"Customer Satisfaction Survey Software. Conduct CX surveys across the customer journey with insightful reporting and actionable feedback! Close the loop with shareable reports, dashboards, alerts and follow-up tools. Built in text & sentiment analysis. Merge your operational data and integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 50 languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5685c95c-7c8c-47be-8b4b-606fe81b50d7.png","url":"https://www.capterra.ca/software/134813/checkmarket","@type":"ListItem"},{"name":"GetMoreReviews","position":25,"description":"Get More Reviews is an online reputation management solution that helps businesses generate authentic customer reviews. The system offers an automated approach to request, collect, and showcase feedback, integrating with CRMs, eCommerce platforms, and review sites.\n\nThe system provides analytics that deliver insights into review performance and trends, supporting data-driven decisions. Get More Reviews includes real-time monitoring and response capabilities for reviews, along with customizable widgets for website display. The system uses proprietary algorithms to focus on generating genuine reviews, which enhances trust and credibility.\n\nGet More Reviews serves as a tool for businesses looking to strengthen online presence and customer trust through authentic feedback management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e97aea71-1596-4eb9-b9cc-51f52ef8b1ad.png","url":"https://www.capterra.ca/software/168691/getmorereviews","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/30541/customer-satisfaction/software?page=2#itemlist","numberOfItems":25}
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