---
description: Discover and compare Customer Satisfaction Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Customer Satisfaction Software for Mac - Price comparison & Reviews - Capterra Canada 2026
---

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# Customer Satisfaction Software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
2. [SurveySparrow](https://www.capterra.ca/software/168823/surveysparrow) — 4.4/5 (121 reviews) — SurveySparrow enhances customer satisfaction by turning feedback into actionable insights, improving experiences, and driving loyalty.
3. [Zoho CRM Plus](https://www.capterra.ca/software/182207/zoho-crmplus) — 4.4/5 (71 reviews) — Zoho CRM Plus helps you deliver exceptional customer experiences and convert them to brand advocates.
4. [ReverseLogix](https://www.capterra.ca/software/218860/reverselogix) (0 reviews) — ReverseLogix offers a centralized, SaaS platform designed to fit every aspect of your returns and after-sales care management.
5. [Weave](https://www.capterra.ca/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
6. [IntouchSurvey](https://www.capterra.ca/software/211342/intouchsurvey) — 5.0/5 (1 reviews) — Collect Voice of Customer data with flexible survey software, and close the loop on every customer interaction.
7. [Pipedrive](https://www.capterra.ca/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
8. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) — Easily collect and track powerful customer satisfaction data with Jotform Enterprise.
9. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews) — Get answers fast with Nextiva Surveys, a custom online customer satisfaction software, to better understand audience.
10. [TeamSupport](https://www.capterra.ca/software/87908/teamsupport) — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
11. [Sogolytics](https://www.capterra.ca/software/127957/sogosurvey) — 4.7/5 (730 reviews) — SogoCX helps you track and improve customer satisfaction with real-time insights that drive loyalty and long-term success.
12. [Lime Connect](https://www.capterra.ca/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
13. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a customer experience software suite comprising live chat, help desk, chatbot, and conversational AI agent features.
14. [CXone Mpower](https://www.capterra.ca/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
15. [monday CRM](https://www.capterra.ca/software/1024614/monday-crm) — 4.7/5 (453 reviews) — monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
16. [Zoho Survey](https://www.capterra.ca/software/131426/zoho-survey) — 4.6/5 (450 reviews) — Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.
17. [Yotpo](https://www.capterra.ca/software/144389/yotpo) — 4.5/5 (375 reviews) — Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores.
18. [Swell](https://www.capterra.ca/software/172802/swell) — 4.6/5 (355 reviews) — Swell helps you keep a pulse on your patients and earn glowing reviews that grow your practice.
19. [Alchemer](https://www.capterra.ca/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
20. [Pipefy](https://www.capterra.ca/software/144848/pipefy) — 4.6/5 (319 reviews) — Automate Customer Satisfaction in minutes with ready-to-use templates. Start today with Pipefy for free.
21. [Genesys Cloud CX](https://www.capterra.ca/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
22. [XM for Customer Experience](https://www.capterra.ca/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Drive customer satisfaction by gathering real-time feedback on the leading Customer Experience management platform.
23. [Vivantio](https://www.capterra.ca/software/132880/vivantio) — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
24. [123FormBuilder](https://www.capterra.ca/software/122770/123contactform) — 4.4/5 (175 reviews) — Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction.
25. [ReviewTrackers](https://www.capterra.ca/software/140801/reviewtrackers) — 4.7/5 (172 reviews) — Build a customer obsessed brand leveraging reviews, and improve brand loyalty, retention, and growth.

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## Related Categories

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Survey Tools](https://www.capterra.ca/directory/30092/survey/software)
- [NPS Software](https://www.capterra.ca/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software)

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Ultimately Swell empowers you to use reviews, stand out online and grow your practice","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4294a40c-1b50-4d1f-be8d-296cae95fb68.png","url":"https://www.capterra.ca/software/172802/swell","@type":"ListItem"},{"name":"Alchemer","position":19,"description":"Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. 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Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.ca/software/132880/vivantio","@type":"ListItem"},{"name":"123FormBuilder","position":24,"description":"123FormBuilder is a versatile tool designed to enhance customer satisfaction through customizable forms and surveys. With its no-code interface, businesses can easily create and distribute feedback forms to gather insights and improve service delivery. The platform offers real-time analytics to monitor responses, enabling organizations to act quickly on customer feedback. Integrations with popular apps, such as Salesforce, streamline the data collection process, ensuring a seamless experience for both customers and teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/133ee75a-0bcb-4ff0-88c9-b6e15ff98feb.png","url":"https://www.capterra.ca/software/122770/123contactform","@type":"ListItem"},{"name":"ReviewTrackers","position":25,"description":"ReviewTrackers enables brands to forecast market trends by listening to customer feedback to ensure your offering appeals to your target audience. Creating personalized experiences based on feedback will increase customer retention. 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