784 results
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BambooHR automates operational tasks and frees HR to perform the big-picture projects that make a difference. Learn more about BambooHR
With BambooHR's workforce management capabilities, you can create custom workflows to be more efficient in your decision-making processes and protect the integrity of your data. Eliminate bottlenecks by making approvals easy to manage and even easier to execute, paving the way for your company to grow faster. Learn more about BambooHR

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Fuel50 is the AI Opportunity Marketplace solution that delivers internal talent mobility and workforce reskilling. Learn more about Fuel50
Fuel50 is the AI Opportunity Marketplace solution that delivers internal talent mobility and workforce reskilling. With hyper-personalized AI and a deeply embedded commitment to diversity and inclusion, Fuel50 activates your talent. Fuel50’s ethical AI matches your people to opportunities in real-time, automatically maps your workforce architecture, and provides deep data insights for predictive talent and workforce planning. Learn more about Fuel50

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
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Merinio is a cloud-based software that provides the tools to master the complete schedule management cycle. Learn more about Merinio
Merinio helps medium and large businesses to control operational costs and ensure customer satisfaction by simplifying employee scheduling, shift dispatching and time management. We offer a powerful suite of highly configurable automated features that allows you to make schedule adjustments in an instant and eliminate overstaffing and overtime costs. Our record deployment time, our multiple configuration options and our price adapted to your needs will surely impress you! Learn more about Merinio

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
High-level project and resource management software to help you make confident operational decisions across your people and projects. Learn more about Resource Management
Resource Management by Smartsheet is a high-level project and resource management software helping teams make decisions about project planning, team capacity, budget forecasting, team utilization, and hiring needs in real time. Over 1,000 of the most innovative companies in the world rely on us from 10-person shops, to 100-person teams within global brands, to 1,000+ person professional services firms. We have been recognized for its design excellence with awards from FastCo, SXSW, IxDA + IDSA. Learn more about Resource Management

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Canada Local product
Jobber is perfect for home service businesses that want to keep jobs on track and provide a seamless customer experience. Try it free! Learn more about Jobber
Jobber keeps your home service jobs on track and your customers informed. Schedule jobs more efficiently, optimize routes, and send quotes and invoices by text. Give your crew the job details they need, see where they are, and get notified when a job is done. Send automatic payment reminders and take payments instantly in-person, online within 24 hours, or automatically every month. With a mobile app, free training, and simple setup, Jobber helps you save time while delivering 5-star service. Learn more about Jobber

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Intradiem provides intelligent automation solutions for customer service teams to maximize productivity and engagement. Learn more about Intradiem
Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift. The result is increased productivity and a highly measurable return on investment. Over 260,000 frontline workers use Intradiem's solution every day. Learn more about Intradiem

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Feature-rich workforce management software built for the complex needs of medium and enterprise businesses in ANZ and North America. Learn more about Ento
Powerful enterprise software designed with the end-user in mind. Ento's intuitive interface allows managers to quickly and easily roster staff, manage time and attendance, and automate the onboarding of new employees. Combine your data and Ento's AI to forecast the exact number of staff you need scheduled to control labour costs, stay compliant and maximise revenue. Complex pay rules are no match for Ento's interpreter. Be confident your employees' pay rates are up to date and accurate. Learn more about Ento

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Payroll and compliance built for the worldwide workforce. Self-serve dashboards for contracts, payroll, equipment, and more. Learn more about Deel
Deel is global payroll and management built for remote workforces, where anyone, anywhere can get hired and paid. Instantly hire full-time employees or independent contractors across the world legally, in minutes. With Deel, companies hire, onboard, and pay their team with localized legal contracts in over 150 countries. Manage expense requests, IP protection, timesheets, and more. Deel serves more than 4,500 customers, from SMBs to publicly traded companies like Shopify. Learn more about Deel

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Temporary workforce management can be made easy and more effective with Zoho Workerly's Workforce Management Software. Learn more about Zoho Workerly
No matter how huge your workforce is Zoho Workerly's Workforce Management Software is here to manage them proactively. You can schedule or re-schedule jobs anytime as per temp availability and let everyone be in the know. Also, have timely timesheets and invoices generated for closing all payments on-time and experience conflict-free workforce management. Learn more about Zoho Workerly

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
We're creating a new standard in global HR, enabling every business to access better payroll, tax, benefits and compliance solutions. Learn more about Remote
Remote helps companies of all sizes employ global teams for a low flat rate. We handle payroll, taxes, benefits, options, and compliance in countries around the world. With legal and HR experts in every country, Remote offers an easy-to-use solution for your global team while providing the strongest protections for your intellectual property. Whether you want to establish a new branch or employ a single person in a different country, Remote's global employment solutions have you covered. Learn more about Remote

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
The easy way to schedule, track time, attendance, and communicate with workers. Save time. Improve accountability. 14-day free trial. Learn more about When I Work
When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees. Put the schedule and time clock in every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps with just a few clicks. Integrate with your payroll provider to streamline the process and avoid human error. Get started with a 14-day free trial now. Learn more about When I Work

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Journyx makes it easy to track and manage employee time, expenses, and resources for projects, billing, and payroll, all in one system. Learn more about Journyx
Journyx provides a dynamic solution to schedule, track time and attendance, and allocate and optimize your labor resources. Track work hours by project, department, or account, clock-in/clock-out times, attendance, schedules, PTO/leave requests, and more on a simple user interface from any device. Integrates with most ERP/accounting and other business systems to streamline processes. Custom visual dashboards and easy export of reports provide real-time insights to improve workforce efficiency. Learn more about Journyx

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Save time & boost productivity with mobile-first custom checklists, forms, and reports in the Connecteam workforce app. Start for free! Learn more about Connecteam
Connecteam's workforce management app is the easiest way to manage all employees from one place! Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts, dispatch jobs, and track work hours with GPS time clock; Simplify employee communication with in-app company chat, employee directory, updates, and surveys; Enhance professional skills with online training, custom libraries, share files, manage tasks and much more, all in one app! Learn more about Connecteam

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
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Our goal is simple: Customers for Life. Our Workforce & HCM solution ensures compliance for your scheduling and time & attendance needs Learn more about StaffScheduleCare
StaffScheduleCare is North America's fastest growing fully integrated On-Demand Workforce Management solution for the health care sector. With more than 30+ years experience in developing workforce management solutions, we strive to ensure that your facility is compliant in regard to your current procedures for Schedule creation and day-to-day maintenance. We also leverage technology to boost employee engagement by offering a fully integrated Employee Self Service platform. Learn more about StaffScheduleCare

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Canada Local product
YourRadar is a comprehensive solution for commercial & residential service businesses; streamline scheduling, dispatching, & invoicing. Learn more about YourRadar
YourRadar is a field management solution for commercial and residential service businesses. It is an easy-to-use, web-based software that gives you the freedom to work anywhere. You can easily schedule quotes, dispatch work orders, and invoice, all-in-one platform. Your field techs can have the right tools to succeed at every job. The implementation of the software is simple, and staff training is provided to ease the integration process. Book a demo and see YourRadar in action! Learn more about YourRadar

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Web-based resource scheduling app with leave management, personal dashboards, clash management, team visibility and collaboration. Learn more about Resource Guru
The fast, simple way to schedule people & other resources online! Get team visibility on one clever calendar. Drag & drop bookings in seconds. Manage vacation, sick days & other types of time off. A unique availability bar helps with capacity planning. Clash management helps you stay in control. Dashboards & calendar sync mean everyone's up to speed. Powerful reports let you monitor utilization rates. No software to install. From only $2.50 per person/month. Sign up for a 30-day free trial. Learn more about Resource Guru

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
A business software designed to maximize productivity and efficiency with field based staff by making your office paperless. Learn more about FIELDMOTION
Fieldmotion, provides a cloud based digital platform for field workers, allowing data capture in real time, appointments setting, effective communication, real time decisions, accountability and time management monitoring. The Fieldmotion platform is intuitive and its ease of use, means that it can be used out of the box making it attractive to businesses who wish to get up and running quickly. Learn more about FIELDMOTION

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Lanteria is all-in-one HR management system, which perfectly integrates with Office 365 and SharePoint. Learn more about Lanteria HR
#1 HR Software choice for Lufthansa, Leica, Acronis, Sega, Lockheed Martin, Warner Bros. Lanteria HR is focused on providing Human Capital Management solutions for mid-sized and large companies, which allows creating a collaborative environment where employees & managers can cooperate. Lanteria HR manages all HR tasks in a company with 5 solutions: Core HR, Time & Attendance, Recruiting, Performance and Learning. You can use any of those modules separately or get the entire Lanteria HR system. Learn more about Lanteria HR

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Jolt is an app used to manage daily operations and hourly workers, giving real-time feedback to business owners and managers. Learn more about Jolt
Jolt is a tablet-based software that helps you maintain records, create trainings, and field applications with ease. Used by brands like Chick-fil-A, LEGOLAND, and Regal Cinemas, Jolt is a comprehensive suite for managing all your hourly employees. Over 300,000 hourly employees use our training library, logbook, time clock, and more to help them stay organized and be more efficient. Jolt is especially useful for businesses owners with multiple locations or in-the-field employees. Learn more about Jolt

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Easy to use, bilingual app to easily track hours for payroll and job costing. Patented photo clock in guarantees accuracy and honesty. Learn more about SYNCrew
SYNCrew is the only bilingual time-tracking app with patented double-verified [GPS + photo] clock-in/out. Increase visibility into your labor costs and see project status through photos. Employees use any Android or iOS device, computer, or tablet to enter time and managers can view as the work happens. Every time punch has both GPS and photo verification so you know the information is honest and accurate. Easy to set up and thousands of customizations to perfectly fit into your business. Learn more about SYNCrew

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Manage mobile workforces with Synchroteam field service management (FSM) software. Create your free trial in <1 minute. Live support. Learn more about Synchroteam
Manage mobile workforces efficiently, simplify business processes and optimize costs with Synchroteam field service management (FSM) software for Workforce Management. Synchroteam features tracking, scheduling, dispatch, calendar, job management, reporting, CRM, invoicing and maps. Cloud-based SaaS with iOS and Android mobile apps. Integrates with Quickbooks. Create a free trial in <1 minute and get organized with our affordable, powerful and customizable field service solution. Live support. Learn more about Synchroteam

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Timesheets that simplify payroll & billing for small business. Free trial includes timesheets, expenses, and HR. Try timesheets today. Learn more about Timesheets.com
It's important to know what's going on when you're managing a team. Accessible on any desktop or mobile device, Timesheets.com improves transparency no matter if you're in the office or on the field. The Dashboard allows you to see real-time information regarding who's on the clock or who may be using time off. You may access timesheets along with overtime totals and time off balances right from your account. Our system will help you improve your process. Let us show you how. Try it free today! Learn more about Timesheets.com

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
A highly configurable work and asset management suite designed for power utilities, cable and telecommunications companies. Learn more about Varasset
Varasset is a comprehensive software solution for the power and communications industries. Varasset adapts to the unique business needs of each organization, quickly delivering high return on investment. Varasset offers a unified, distinctly flexible approach to todays work and asset management challenges. Varasset is well suited for challenging work and asset management situations. Configure Varasset to solve your unique work management and asset management challenges. Learn more about Varasset

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Hubstaff has trusted workforce management and employee monitoring for remote and field teams. Invoicing, reporting, payroll, more. Learn more about Hubstaff
Fight inefficiency and work better with workforce management from Hubstaff. Track time through simple desktop, web, and mobile apps, then manage the workforce, reporting, and more through one dashboard. Hubstaff integrates with over 30 apps so your business can run more efficiently, including Jira, Asana, Github, Slack, and Paypal. See work happen in real-time, track location with GPS and geofences, identify roadblocks and keep moving forward. Available for Mac, Windows, Linux, iOS & Android. Learn more about Hubstaff

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Jibble is a free time clock app for payroll, attendance and projects. Easy-to-use. Free forever. Unlimited users. Learn more about Jibble
Jibble is a free time clock app. Track when your staff are at work for payroll, attendance and projects. Easy-to-use. Free forever. Unlimited users. Staff clock in and out using mobile, tablet, web, MS Teams or Slack, and can use biometric recognition and GPS-location. For construction, manufacturing, retail, F&B, remote work, startups, field services, healthcare, agencies, education, office-based companies, and others. Generate automated timesheets and powerful reports. Learn more about Jibble

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Manage your entire Co with just ONE Platform: Employees, Contractors, Customers, Jobs, Equipment, Multi-Site Inventory, QuickBooks too! Learn more about AI Field Management
Is AI-FM Different? Easy as 1-2-3! 1) Award Winning Tech + 2) Fair Pricing + 3) 5 Star Reviews. AI-FM has won SEVEN 2019/20/21 Awards from Gartner. Pricing starts at only $7.99/user/mo. Please see our cherished Reviews, AI-FM is a true partner to our Members. Manage your Org, top to bottom via 1 Intelligent Platform: Employees, Contractors, Customers, Jobs, Equipment, Inventory, & QuickBooks + Zapier Integrations. Plus use VERBAL Commands via Siri or Google Assistant in ANY Language. Learn more about AI Field Management

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Flentis is a cloud-based SaaS Workforce Management System for end-to-end recruitment & HR processes. Learn more about Flentis
Incepted in 2017, Flentis is a growing, evolving, and future-first technology company for organizations planning or transitioning their Workforce management to automation. Our cloud-based SAAS Workforce Management System is fully customized with its nine sophisticatedly designed modules for end-to-end onboarding and offboarding processes like ATS, Invoice & timesheet management, LMS, video tool, and more. This global product has already crossed the $400M+ mark for the acquisition budget spent. Learn more about Flentis

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
ClickUp is the world's leading workforce management tool with fully customizable and proprietary features that make it a must-have. Learn more about ClickUp
ClickUp is one of the best-rated workforce management tools. Use Docs, Reminders, Goals, Calendars, Chat, scheduling, assigned comments, custom views, and more with this all-in-one workforce management tool! Used by 100,000+ teams like Airbnb, Google, and Uber, it brings your entire workforce into a single tool. Built for teams of all sizes and industries, ClickUp¿s fully customizable and proprietary features make it a must-have for anyone wanting to keep workforce management in one place. Learn more about ClickUp

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Canada Local product
7shifts is a robust scheduling, communication, and engagement tool built specifically for restaurant workforce management. Start free! Learn more about 7shifts
7shifts empowers restaurants of all sizes improve their workforce management to trim labor costs, retain staff, and stay labor compliant. With robust scheduling, communication, compliance, and engagement tools, 7shifts helps managers save 5 hours/week on scheduling, minimize calls & texts with streamlined communication, improve accountability with free apps, and trim labor costs 3% with POS integration. Join 500,000+ pros using 7shifts to simplify their life. Start your free trial today! Learn more about 7shifts

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Branch is a mobile-first technology that helps hourly workers grow financially. Learn more about Branch
Branch empowers enterprises to attract and retain hourly employees by providing a mobile-first technology that helps them get ahead financially. Employee turnover is at all-time highs, costing employers $2,500+ to replace one hourly worker. Retaining and engaging employees can improve a company's productivity, customer experiences, and bottomline. Learn more about Branch

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Create and share employee schedules anywhere, any time in any browser. Drag & drop scheduling as easy as working with a spreadsheet. Learn more about Findmyshift
Create and share employee schedules anywhere, any time in any web browser. With drag & drop scheduling, unlimited employees, unlimited access, shift reminders, text messaging and reporting, it's free for the first month, there's no credit card required and nothing to install. No contracts and no hidden costs for adding extra employees. Just pay-as-you-go scheduling with unlimited employees. Learn more about Findmyshift

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Web-based platform with an intuitive user experience for succession planning, position management, recruiting, onboarding, PTO, & more. Learn more about Built for Teams
Built for Teams is an intuitive, cloud-based HRIS system, providing HR managers and executives with critical employee data, reporting, org chart, succession planning, and compliance information. Built for Teams also provides features like PTO tracking, recruiting, onboarding, employee self service, asset tracking, and more. Learn more about Built for Teams

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Bitrix24 #1 free workforce management software trusted by over 8 million companies worldwide. Learn more about Bitrix24
Bitrix24 is free workforce management software with a social twist. Sure it has company directory, intranet, leave requests, absence calendar, employee profiles, company wide announcements, self service portal and other traditional HRMS tools. But it also comes with a enterprise social network, group chats and internal videoconferencing system that lets your employees collaborate and work more efficiently. Learn more about Bitrix24

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Calamari is integrated with Slack, JIRA, G Suite and Office365. Track your HR records, vacation, PTO, attendance and manage timesheets. Learn more about Calamari
Calamari is an HR management software that makes people management easier. It allows planning and tracking all types of absences. You can track attendance using QR codes and iBeacons. You can get notification about upcoming absences and time-off requests. Calamari supports companies with offices based in multiple countries and locations and supports role-based security. The app is integrated with project management tools like JIRA, Slack, Office265, GSuite, Microsoft Teams, Basecamp, and Asana. Learn more about Calamari

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
ClickTime makes it easy to track, plan, and manage employee time and budgets -- including time off, workforce management, and more! Learn more about ClickTime
ClickTime's easy-to-use time tracking software helps you plan and manage employee time, increase project visibility, and truly understand performance. With over 20 years of world-class support and service, it's no wonder that ClickTime is the timesheet of choice for American Express, Ketchum, and thousands of non-profits and professional services organizations. Track time on your phone or laptop, quickly approve employee hours, or dive into 80+ pre-built reports. Learn more about ClickTime

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Hotel Effectiveness eliminates overstaffing, excessive overtime, overuse of contract labor through perfect labor scheduling, saving 5+% Learn more about Hotel Effectiveness
Hotel labor costs are increasing at a rate that is 5X higher than revenues, and profit margins are shrinking as a result. Hotel Effectiveness REDUCES labor costs by 5% to 15% by aligning staffing plans and schedules perfectly to business needs. With perfect labor costs, hotel owners and managers can eliminate the excess costs created by overstaffing, overtime, and overuse of contract labor. Our award-winning labor management system integrates with time & attendance, payroll, BI and PMS. Learn more about Hotel Effectiveness

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Playvox, an Agent Optimization Suite for customer service teams to evaluate, improve & inspire agent performance in an automated way. Learn more about Playvox
Playvox equips modern businesses and BPOs with the most comprehensive, collaborative and insightful agent optimization suite of Quality Assurance, Performance Management, Coaching, Learning, VoC, WFM, and Agent Motivation software. Our automated and centralized solutions integrate with your existing platforms and empower agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and revenue generation within hours. Learn more about Playvox

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Canada Local product
Rise is a people management platform that brings together HR, Benefits & Payroll into a simplified, personalized, all-in-one solution Learn more about Rise
Rise People is Canada’s first all-in-one people management platform offering a modern suite of easy to use HR, benefits, and payroll solutions that's used by thousands of employers across Canada. Rise is changing how work happens—and how people work—through people management solutions that seamlessly integrate and can scale up with a company as they grow! Ask us about getting 3 months free! Book a demo today! Learn more about Rise

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
The Most Configurable Mobile Workforce Management Solution Unified Solution to Hire, Manage, and Schedule your Field Workers. Learn more about Tookan
The Most Configurable Mobile Workforce Management Solution. Unified Solution to Hire, Manage, and Schedule your Field Workers on a Scaling Platform. Creating best-fit schedules, tracking time and attendance, administering absence and leave, and measuring productivity are vital to managing and retaining a high-performing workforce Learn more about Tookan

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Canada Local product
Online Canadian HR software with integrated payroll and benefits services. Collage is a complete HR solution for Canadian businesses. Learn more about Collage HR
Collage HR is Canada's leading HR management platform for small and medium-sized businesses. Collage's beautiful HR suite has every tool you need to manage HR in one place online including vacation management, employee onboarding, performance reviews, recruiting and more. However, Collage's super-power lies in its payroll and benefits services, which enable you to sync your HR data with your payroll system and your benefits provider, meaning you'll never have to double-enter data again. Learn more about Collage HR

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Canada Local product
Workforce intelligence transforms workforce data into actionable insights to inform an organization's strategic and tactical decisions. Learn more about Bridgit Bench
Bridgit is workforce intelligence for the construction industry. Our mission is to help the construction industry maximize profits and reduce risk by taking a people first approach. People are the key lever that determine the financial success of a company. With the ability to think about your workforce intelligently, construction companies can attract, grow, and retain top talent. Learn more about Bridgit Bench

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
A software for to visualize org hierarchies, key performance indicators and big data and to model new workforce structures. Learn more about Ingentis org.manager
The org chart software Ingentis org.manager visualizes HR data based on your data source. These visualizations include org charts displaying organizational structures as well as graphics to point out KPIs & to provide an overview of Big Data. Typical use cases where this comes in handy are e.g. the management of open positions, or to check on your diversity & inclusion efforts. In addition, it allows you to simulate various reorg scenarios to see how a newly modeled org structure could work out. Learn more about Ingentis org.manager

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Say goodbye to whiteboards and spreadsheets. LaborChart has all the features you need to manage your workforce in the cloud. Learn more about LaborChart
LaborChart took the most widely-used resource management solutions spreadsheets, whiteboards and databases to develop an all-in-one platform that helps contractors with labor scheduling, forecasting, communications, certification tracking and labor analysis. LaborChart gives contractors the ability to coordinate their people and work, ensure everyone has the information they need to do their jobs and encompasses all activities needed to maintain productive workforce management operations. Learn more about LaborChart

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
The next generation of PSA tool. Complete professional services automation package for software and services businesses. Learn more about CloudBlue PSA
CloudBlue PSA (previously HarmonyPSA) supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform, available from the cloud on any device. Learn more about CloudBlue PSA

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Scheduling Software for Businesses and Teams. Plan all your employees workload, client activity, projects, tasks plus other resources. Learn more about Schedule it
From only $49 month - Team and business scheduling software to plan all your employees workload, engineer visits, client appointments and training quickly and easily. No more spreadsheets, diaries, whiteboards or wall charts! Get access on your phone, tablet and any other device. Join these clients that trust and use 'Schedule it' including Microsoft, IBM, Cisco, Shell, Shell Lubricants, UK MOD, Royal Navy, Fujitsu-siemens, BAE Systems, SAAB Group, O2, NHS Trusts, Siemens Power Generation. Learn more about Schedule it

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Movista is the leading enterprise platform for flawless workforce management at retail. Learn more about Movista
Movista creates dramatic reductions in out-of-stocks while improving worker engagement and productivity. Founded by retail veterans who experienced the challenges of managing distributed workforces, Movista created the most robust, device-agnostic platform for workforce management. Behind the simple end-user experience is a robust workforce management platform. Learn more about Movista

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Snap Schedule takes the hassle out of employee shift scheduling. It is easy to use, flexible, and has all the features you ever need. Learn more about Snap Schedule
Snap Schedule takes the hassle out of employee scheduling and help companies track and manage overtime and labor costs. Scalable to an unlimited number of employees, Snap Schedule helps you quickly create shift schedules, avoid scheduling conflicts, and get accurate data with comprehensive reporting. Using iPhone/iPad, tablets, and mobile devices, your employees can access their schedules, request time off, bid on open shifts, punch in/out,view time cards, update their availability, and more. Learn more about Snap Schedule

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Protect your employees, be compliant and save time with SHEQSY: the lone worker solution that safeguards your mobile workforce. Learn more about SHEQSY
SHEQSY iOS & Android lone worker app safeguards employees with duress alarm, periodic check-ins, overtime alerts and safety screens. From the dashboard, organisations can effortlessly monitor, manage and report on lone worker activities in real-time. SHEQSY can be deployed via the smartphone app and/or various lone worker devices including SPOT & Garmin inReach. SHEQSY integrates with popular calendars (i.e. Office 365, Microsoft Exchange) and provides APIs for integration with other platforms. Learn more about SHEQSY

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Canada Local product
The Performance-Driven WFM Built for Specialty Retail. We ensure more time is available to focus on what matters most, the customer! Learn more about StoreForce
The Performance-Driven WFM Built for Specialty Retail. With WFM as the foundation, we bring together multiple solutions into a single platform to schedule staff, drive performance, and empower associates to deliver retailers’ brands. We strive to reinvent solutions that help our clients thrive, from best-in-class communication and tasking tools, to employee engagement and omnichannel features. We are proud partners of Crate & Barrel, Tory Burch, Cole Haan, Journeys, Fabletics, and many more. Learn more about StoreForce

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management
Workforce management software built for Zendesk to better manage your entire contact center operations. Learn more about tymeshift
Built exclusively for Zendesk, tymeshift is obsessed with making workforce management simpler. WFM has been around for ages but it is still a complex industry. It doesn't have to be. Our tools automate time-consuming processes like forecasting, scheduling, and data management so you can spend your time being more productive and engaged. Plus, your agents will be able to complete daily activities and see their schedules straight in Zendesk, taking the extra work out of workforce management. Learn more about tymeshift

Features

  • Labor Forecasting
  • Recruitment Management
  • Employee Scheduling Software
  • Time & Attendance
  • Performance Metrics
  • Skills Tracking
  • Employee Management

Workforce Management Software Buyers Guide

Introduction

Workforce management software is the name given to applications that allow Canadian businesses and their leaders to plan, track and manage the allocation of labour resources, as well as the needs of employees. Also known as a workforce management system, staff management software, or workforce planning, such a tool can be deployed in order to manage personal information, create and distribute work schedules, streamline operations, automate predictable processes, track attendance and absences, and monitor business operations. In addition, the best workforce software will allow users to leverage existing data in order to make evidence-based forecasts about future business needs.

A key component of most labour management solutions in Canada is the presence of a staff database, which will typically include names, contact details, current job roles, salary information, start dates, and other important information, all in a standardized format. Beyond this, tools will usually exist to organize scheduling and communicate that information to those who need it. Some software solutions go further and allow employees to actually make adjustments to their own schedule, providing workers with more control and a greater amount of flexibility.

Many of the best applications of this kind will also include performance metric tracking, which can be valuable for informing staff appraisals and helping leaders to manage the provision of training and coaching services. Moreover, the included ability to monitor work times, attendance, and compliance means that programs of this kind can often function as an all-purpose labour tracking software solution within a wide range of business settings.

With these various features in mind, workforce management software is closely related to employee scheduling software, talent management software, performance appraisal software, and attendance tracking software solutions. In many cases, it can function in combination with these packages, although workforce software will include many of the same features, so it may be able to replace the need for some of these programs too.

Of course, the precise range of features contained within workforce management solutions can vary significantly from one program to the next, and this is especially true if the software in question is targeted towards a specific industry or business type. Nevertheless, most options on the market will include the same core features, allowing users to:

  • Manage important information, including contact and employment details
  • Use past and current data to anticipate future labour requirements
  • View employee availability, assign shifts, and create work schedules
  • Track, view, and amend work hours and overall attendance for each employee
  • Evaluate the performance of workers, using key performance indicators

What is workforce management software?

Workforce management software is designed to enable Canadian businesses to plan, track, and manage the allocation of labour resources and the needs of a workforce. Software of this kind can be perceived as an all-in-one solution, allowing for everything from work scheduling and labour forecasting, through to attendance monitoring and performance tracking. Being able to carry out these functions from a single location can be valuable for efficiency and convenience.

A large component of most workforce management systems is the ability to consolidate important information related to work and employees. With this in mind, a common feature is an employee database containing important data, such as contact information, employment contract details, salary information, and attendance figures, all in one place for quick and easy access. Additionally, the centralized nature of the information stored in workforce software can help to overcome compatibility issues that may otherwise arise if multiple programs were being used instead.

Essentially, workforce management software can help companies to be better organized in the present and better prepared for future events too. The forecasting component allows business leaders to anticipate difficulties or challenges in advance, take action to mitigate threats, and resolve or alleviate workforce issues before they actually become a significant problem. Meanwhile, performance tracking can be used to inform staff appraisals and training provisions.

What are the benefits of workforce management software?

The benefits of workforce management software are largely related to its ability to bring many different tools into one application, which can help to make the tasks associated with business management much more efficient. However, the plus points of using an application of this type do extend beyond simple efficiency advantages, and it is important to weigh up all of these benefits when deciding on whether or not to make a purchase. Some of the main benefits allow users to:

  • Streamline management functions: the ability to use a single application to carry out a variety of different management tasks and functions is a major plus point associated with workforce management software. A comprehensive program will allow managers to handle actions that may otherwise require the use of a number of different applications, and bringing these tasks together can provide new opportunities for integration too. Centralization of key information can also reduce the sheer amount of time required to input data, potentially freeing up employees to spend more of their time focusing on core business activities and operations instead.
  • Provide automation options: many workforce management software packages on the market include options to automate certain processes, including scheduling. This will typically work by creating a schedule based on employee availability information, which can potentially be added to software of this kind by the employees themselves. When this is possible, it can free up more time. Automation can also help to pinpoint when absences pass a certain threshold or when business performance either improves or starts to drop, allowing for timely interventions. Compliance checking tools may also provide options to automatically flag up when action needs to be taken in order to bring staff up to the required level or make alterations to processes.
  • Pinpoint areas of strength and weakness: solutions that allow key performance metrics to be tracked have the advantage of allowing users to easily pinpoint the areas where the business is performing well, as well as the areas that require improvement. From there, they can start to evaluate why certain aspects of the business are successful and why other areas are not performing the way they should. When managers and other business leaders gain a better sense of the strengths and weaknesses of different employees, departments, and branches, they can start to take appropriate actions in order to optimize business performance across the board.
  • Inform hiring and training decisions: one of the big advantages of having software that can forecast labour requirements is the fact that this information can then be used to inform both hiring and training decisions, and these decisions can be made before the need becomes too great. If software forecasts increased demand affecting a particular area of a business, senior staff can make decisions about improving competency levels of current staff to cope with that demand or hiring new staff to help to tackle the extra workload. In some instances, forecasting may predict very short-term needs for more staff, and this can allow recruiters to hire temporary staff rather than investing in full-time employees who may not be needed beyond a certain point.
  • Boost levels of employee satisfaction: the ability to manage employee schedules more accurately, provide flexibility, and review performance can all lead to greater employee satisfaction. Clarity over shifts can play a major role in boosting morale, while the ability to track performance also offers opportunities to recognize top performers. According to the Capterra Employee Recognition Survey 2021, 53 per cent of workers do not believe they receive enough recognition at work, and workforce management software can play a key role in rectifying this. Finally, the work hours tracking capabilities offered by many applications in this category can improve satisfaction by helping to ensure that all staff are paid fairly, accurately, and on time.

What are the features of workforce management software?

The features of workforce management software are based around managing day-to-day issues related to employees, scheduling, business needs, and the needs of employees. Of course, the precise range of features on offer are going to vary from one solution to the next, but the majority of workforce software options in Canada will include the same core features and functions. Here are some of the most common features of workforce management software:

  • Employee database: create and manage a comprehensive database, including key information about workers, such as their name, contact details, start date, contract details, job description, and salary information. Keeping all of this information in one place, in a standard format, allows anyone who needs this information to easily find it. Records can be kept up-to-date, the database can be shared across different departments and different premises, and changes made to the database can update for everyone, in real-time. Access controls will also mean that confidential information can be kept secure from prying eyes, while most workforce management software with database capabilities will also include comprehensive search functionality too.
  • Labour forecasting: utilize past data and current data in the books to identify specific workforce trends, and make more informed, evidence-based forecasts about future labour requirements. The ability to predict staffing needs within an organization with a degree of accuracy can be vital for making future plans and for responding to labour shortages in a timely fashion. For example, if internal data shows that work demands increase every summer, it is easy to identify this trend and take action in advance before the business experiences any negative consequences associated with tackling this greater demand with a workforce that is too small.
  • Employee scheduling: establish work schedules, identify workload changes, and allocate shifts to employees while factoring in business needs, employee availability, current levels of qualifications and specialization, and other important information. Ultimately, the employee scheduling component of a workforce management system will allow for the creation of realistic, workable schedules, which suit all parties, and which minimize the need for changes to be made at short notice. However, when changes do need to be made, this can also be carried out easily so that all employees know what is expected of them. Top of the range solutions may also include automated scheduling, which will create work schedules based on the data that is in the system, along with established work patterns and other key details. Automated schedules can help to make scheduling more efficient and can actually remove some of the most common problems that may be associated with human error.
  • Time and attendance: track, monitor, and manage employee work hours to know exactly when someone was at work and how many hours they worked. Additionally, keep a record of any sickness absences, holiday periods, or time spent on maternity or paternity leave so that an accurate picture of overall attendance can be formed. Tracking work hours and attendance in this way can be essential for identifying trends or circumstances that may lead to absences, understaffing, overstaffing, and a variety of other issues. The time and attendance feature within staff management software can also improve payroll accuracy, reducing employee pay disputes and ensuring that any disputes that do occur are resolved more swiftly.
  • Compliance tracking: keep important compliance information in one place, and monitor business operations, to ensure an organization is always acting in accordance with rules and regulations. Information that can typically be stored within workforce software include certificates, union agreements, industry-specific regulations, discrimination laws, and wider employment rules and regulations. From there, users can monitor labour standards, track the provision of training, ensure operations are all in accordance with employment law and identify any areas where operations are falling short or where problems could potentially arise in the future.
  • Performance metrics: view and continually track relevant performance metrics related to individual employees and the workforce as a whole. By understanding where a business is performing well—and where there is room for improvement—more evidence-based decisions can be made with regards to recruitment, and the provision of training and coaching services. Furthermore, performance metrics can help to provide managers with the information they need to carry out staff appraisals and provide staff with recognition for their efforts. This can be especially important in organizations with remote workers. In fact, Gartner research actually identified employee recognition as one of the six main areas to focus on when trying to maintain employee performance levels.

Capterra's workforce management software directory makes it easy to sort the available software options based on the features they provide. When these sorting tools are used effectively, the available packages can be narrowed down, so only the options that include the required features are presented. This means less time spent exploring unsuitable software and more time focusing on the applications that could provide the greatest benefits.

What should be considered when purchasing workforce management software?

When purchasing workforce management software, there are several things that should be given careful consideration in order to identify the best software package for the company’s needs. A good way to approach this is to ask some key questions about the software and how it works, as well as about the business requirements and the ways in which the software will be used. With this in mind, the following should all be considered before making a final purchasing decision:

  • What are workforce management tools needed for? This simple question can help when thinking about the features included in different software solutions on the market and when giving consideration to the features that are actually needed. It is worth noting that businesses may use the software in completely different ways. Therefore, the best security workforce management software may not necessarily be the best call centre WFM software solution or the best option for a software development business, and so on. Think carefully about which features matter the most to the business or which specific tools are likely to be needed within the industry, and then use this information to narrow down the available options.
  • How much does workforce management software cost? Cost is an important factor that can influence any purchasing decision, so opt for software that fits within the available budget. However, with workforce management software, there are other factors to consider beyond the upfront costs associated with actually buying software. It is best to approach this consideration by calculating the total cost of ownership. This will mean factoring in any subscription fees associated with Software as a Service (SaaS) solutions, calculating the costs of setup or installation, and thinking about any additional expenditure that may be necessary—such as staff training—and the costs that may be linked to any future need to access technical support.
  • Can workforce software integrate with existing tools? Although a good workforce management software solution will typically offer a wide range of different management-related features and functions, a chosen package is unlikely to allow every essential task to be performed. This means it is almost certainly going to need to function alongside other packages, and compatibility and integration can be important considerations here. Try to find an option that will work on the devices employees use, which is compatible with existing software solutions, or where changes to current processes can be made without causing major disruption.
  • What is the best deployment model to use? Deploying software and storing data on-site is only one possible approach, and it is important to give considerations to the alternatives. These options include deploying the software on-site but using cloud storage or opting for a full cloud-based option, where a subscription fee is paid to a third-party company. This company then takes responsibility for providing cloud-based access to the software, for any future software updates, and for keeping data safe and secure in the cloud. There are advantages and disadvantages associated with each deployment method, so the best option will depend on a range of factors. Cloud-based subscription models can reduce upfront costs and make ongoing costs more predictable, but on-site deployment may offer a greater sense of overall control and will not result in a business being tied into an ongoing subscription.
  • Is mobile workforce management software available? Many Canadian businesses have only recently started to embrace remote or hybrid work models, while others have always had employees working in the field who could benefit from the ability to access work schedules from a mobile device, such as a smartphone or tablet. If this applies, it may be worth taking the time to explore the available workforce management systems and identify one that includes a mobile app or which offers access to the central database via a mobile web browser.
  • What optional features may be useful? The various software solutions on the market may include similar core features, but the optional features on offer can vary drastically. Examples of some of the optional features that might be found in some packages include built-in payroll and recruitment management tools, workflow management options, and shift swapping options for employees, allowing them to pick up and pass off shifts. These extra features can often be among the best ways to separate different solutions that already cater for core needs, so try to think about some of the supplementary features that may appeal or provide the most value.

The most relevant workforce management software trends tend to centre around the ways in which software and digital technology are continually evolving, especially within the workplace. For instance, the increased adoption of remote work and the heightened focus on data protection have led to increased spending on cloud technology, while users also now have greater expectations when it comes to software delivering automation options. Some of the specific workforce management software trends to be aware of are:

  • Increased popularity of cloud-based software: One of the most significant general software trends of recent times involves the increased adoption of cloud technology. In fact, a survey from Gartner shows that the majority of businesses intend to maintain or increase current expenditure on cloud computing in the near future, and the challenges associated with the COVID-19 pandemic helped to accelerate this shift, as companies became more aware of the benefits in terms of providing access to a distributed workforce. This trend is important to factor into decision-making on workforce management software because some employees may need to access the software remotely, and cloud-based solutions can often make this both easier and more secure.
  • Improved artificial intelligence capabilities: Artificial intelligence (AI) is improving all the time, and both AI and machine learning can help to boost the quality of workforce management software. Some options will provide automated scheduling and other similar functions, which will learn from the information available and create intelligent schedules based on availability and business needs. This can not only make the process of creating a work schedule more efficient, but it can actually lead to fewer errors, as humans may overlook information in a way that AI will not. However, the best solutions offering such functions will also allow the AI-generated schedules to be amended, resulting in a blend of intelligent AI and human intervention when it is needed.
  • Changing workforce expectations: There is now a greater expectation from workers in many industries that they will have greater flexibility in their work schedule and opportunities to work from home, when appropriate. This can influence a decision on which software package to opt for because some packages will accommodate remote access more easily than others. Beyond this, there is also increased scrutiny of zero-hours contracts, with people on these contracts expecting a fair amount of work, and the option to refuse work. This can make the scheduling component of workforce management software more important and may require employees to have access to this area of the software, along with permission to swap shifts or make amendments.
  • More comprehensive software solutions: Finally, as workforce management software continues to advance, we are seeing a greater number of solutions on the market which provide a comprehensive range of features rather than focusing on specific areas. It is not unusual to find software that can provide employee databases, scheduling, compliance tracking, payroll, performance monitoring, labour forecasting, and workflow management functionality, all in one place. These options can be excellent for startups or businesses looking to streamline.

Sources:

The features highlighted were identified based on their relevance and the percentage of products in Capterra's directory that offer them. The following sources were used for this document:

  1. Best Workforce Management Software - Capterra Canada (Date accessed: Friday, October 1, 2021)

  2. Employee recognition: 4 ways it has changed and how software can help - Capterra UK (Date accessed: Friday, October 1, 2021)

  3. Gartner Identifies Six Initiatives HR Can Undertake to Help Managers Maintain Employee Performance and Engagement During the Coronavirus Pandemic - Gartner.com (Date accessed: Friday, October 1, 2021)

  4. Workplace wellness: Almost 3 in 4 Canadian remote workers report burnout - Capterra Canada (Date accessed: Tuesday, December 20, 2021)

  5. Gartner Predicts the Future of Cloud and Edge Infrastructure - Gartner.com (Date accessed: Friday, October 1, 2021)