---
description: Page 3 - Compare the best Knowledge Management Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Page 3 - Knowledge Management Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) > [Page 3](https://www.capterra.ca/directory/30094/knowledge-management/software?page=3)

# Knowledge Management Software

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> Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format.

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## Products

1. [ServiceNow Customer Service Management](https://www.capterra.ca/software/192052/servicenow-customer-service-management) — 4.4/5 (152 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
2. [MangoApps](https://www.capterra.ca/software/131314/mangoapps) — 4.4/5 (150 reviews) — MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.
3. [Gist](https://www.capterra.ca/software/188710/gist) — 4.7/5 (149 reviews) — Single source of truth for your contacts with live chat, help desk, knowledge base, email marketing automation, and more.
4. [Hiver](https://www.capterra.ca/software/142975/hiver) — 4.7/5 (147 reviews) — Hiver is a modern, AI customer service platform that lets you set up internal and public help centers for both customers and employees.
5. [BOSSDesk](https://www.capterra.ca/software/144825/boss-solutions) — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
6. [Paperpile](https://www.capterra.ca/software/1015644/paperpile) — 4.8/5 (122 reviews) — Cloud-based reference management for researchers.
7. [eXo Platform](https://www.capterra.ca/software/136795/exo-platform) — 4.6/5 (120 reviews) — eXo Platform is a digital workplace solution with a built-in knowledge management system to leverage your most valuable assets.
8. [Faveo Helpdesk](https://www.capterra.ca/software/147036/faveo-helpdesk) — 4.5/5 (117 reviews) — Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions.
9. [ThoughtFarmer](https://www.capterra.ca/software/144958/thoughtfarmer) — 4.8/5 (117 reviews) — Easy-to-use intranet platform with 240+ features, fast setup, and a 90-day risk-free guarantee to connect and engage your team.
10. [Supportbench](https://www.capterra.ca/software/155934/supportbench) — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
11. [Yext](https://www.capterra.ca/software/140176/yext) — 4.2/5 (114 reviews) — Yext delivers unmatched visibility into your brand’s presence across AI and traditional search with hyper-local benchmarks.
12. [EisenVault](https://www.capterra.ca/software/148186/eisenvault) — 4.6/5 (112 reviews) — Cloud Based and On-Premises Document Management Software. Securely store and search documents. No 3rd party license needed.
13. [Clinked](https://www.capterra.ca/software/156466/clinked) — 4.9/5 (110 reviews) — Clinked offers customisable client portals for businesses. Securely share files, communicate with clients and keep track of your tasks.
14. [TOPdesk](https://www.capterra.ca/software/127562/topdesk) — 4.4/5 (110 reviews) — Our service desk knowledge base system makes it easy for your employees to store \& share knowledge with each other and with customers.
15. [Shelf](https://www.capterra.ca/software/146524/shelf) — 4.8/5 (106 reviews) — Shelf is \#1 for knowledge management platform on Gartner Digital for 3 straight years providing high impact GenAI KM solutions.
16. [Nuclino](https://www.capterra.ca/software/174926/nuclino) — 4.7/5 (105 reviews) — Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects.
17. [Helpjuice](https://www.capterra.ca/software/130533/helpjuice) — 4.7/5 (102 reviews) — Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages
18. [Bettermode](https://www.capterra.ca/software/178753/bettermode) — 4.7/5 (94 reviews) — Bettermode is a community-based knowledge management solution that helps you leverage crowd-sourced content and employee contribution.
19. [LogicalDOC](https://www.capterra.ca/software/100251/logicaldoc) — 4.5/5 (93 reviews) — LogicalDOC is an intuitive and highly performant solution that offers the power of enterprise document management to mid-size companies
20. [Groove](https://www.capterra.ca/software/143005/groove) — 4.5/5 (87 reviews) — Reduce your support volume and increase satisfaction with a 24/7 self-serve knowledge base.
21. [ePS Pace](https://www.capterra.ca/software/99207/eps-pace) — 3.7/5 (84 reviews) — ePS Pace is a cloud-hosted, browser-based print MIS/ERP system designed for commercial printing, digital printing and more.
22. [keelearning](https://www.capterra.ca/software/189914/keelearning) — 4.6/5 (83 reviews) — Our learning management system including quiz function is intended to be mobile from day 1. This is also reflected in the usability.
23. [Thought Industries](https://www.capterra.ca/software/142263/thought-industries) — 4.5/5 (80 reviews) — The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
24. [Cloud Assess](https://www.capterra.ca/software/133476/cloud-assess) — 4.7/5 (78 reviews) — Centralise training materials and performance data to promote efficient knowledge sharing and retention.
25. [Schoox](https://www.capterra.ca/software/135396/schoox) — 4.4/5 (76 reviews) — Learning management solution that helps businesses create training segments, build courses, assign tests, and track learner's progress.

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## Related Categories

- [Content Management Software](https://www.capterra.ca/directory/10007/content-management/software)
- [Document Management Software](https://www.capterra.ca/directory/30063/document-management/software)
- [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software)
- [Knowledge Base Software](https://www.capterra.ca/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30094/knowledge-management/software)
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Integrates with Microsoft Office (including Outlook) and with Gmail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/74323ccd-765d-4646-ba34-2e4773ea9161.png","url":"https://www.capterra.ca/software/148186/eisenvault","@type":"ListItem"},{"name":"Clinked","position":13,"description":"Clinked is a cloud-based white label client portal software and collaboration tool. It enables teams, project groups and business clients to collaborate efficiently on documents and files within a secure cloud environment. \n\nTeams can share files, manage tasks and calendars, and hold discussions in a secure platform fenced with advanced user permissions. Clinked integrates with Zapier, Jotform, and Google Workspace.\n\nThere are 2 portal options: Easy and Bespoke.\n\nBook a demo: clinked.com/demo","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b511627-c661-4d40-bc3f-191d337142f2.png","url":"https://www.capterra.ca/software/156466/clinked","@type":"ListItem"},{"name":"TOPdesk","position":14,"description":"Propel your service desk with knowledge\n\nTOPdesk’s service desk knowledge base system makes it easy for your employees to store and share knowledge with each other and with customers. Use known solutions to solve recurring calls in a few clicks. Get new employees the necessary knowledge they need to start delivering great services from day one. And empower your customers to help themselves – freeing up oodles of time for your agents.\n\nSolve incoming calls faster\n\nAre your agents answering the same questions over and over? Add the right answer to these and other questions to your knowledge base. Next time, agents simply select the right answer directly from an incident card, without having to reinvent the wheel. The results? Reduced response times and better service. Agents will love the workflow as well. Knowledge items give them more time to work on what they’re really good at: solving new tricky issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.ca/software/127562/topdesk","@type":"ListItem"},{"name":"Shelf","position":15,"description":"Shelf is the leading GenAI knowledge management platform on the market providing a suite of high impact, quick to implement solutions like Search Copilot, Content Copilot and Analytics Copilot.\n\nAwarded for overall usability, high user adoption and best support for three consecutive years, and #1 for knowledge management on Gartner Digital Markets. Shelf can integrate into the platforms your team uses and be implemented in less than a week. Contact us for a demonstration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03487fc8-e047-4c5b-9eea-766ead00c213.png","url":"https://www.capterra.ca/software/146524/shelf","@type":"ListItem"},{"name":"Nuclino","position":16,"description":"Nuclino is a unified workspace where teams can organize knowledge, manage projects, and share ideas, all in one place. Lightweight by design, Nuclino focuses on getting the essentials just right: its interface is clean and intuitive, the editing experience is frictionless, the search is fast and reliable. It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edb9a4a2-284d-428d-96b7-5d974506a3c4.png","url":"https://www.capterra.ca/software/174926/nuclino","@type":"ListItem"},{"name":"Helpjuice","position":17,"description":"Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally.  \n\n- Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS\n- Instant Intelligent Search brings up the RIGHT results the first time you type\n- Advanced Analytics give you the right insight into your KB & how to improve it\n- Other features include Multi-Lingual, SSO, Custom Domain, API","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0449d12b-2ac5-423a-9bc0-f1f29f044995.png","url":"https://www.capterra.ca/software/130533/helpjuice","@type":"ListItem"},{"name":"Bettermode","position":18,"description":"Bettermode helps businesses build a dynamic and centralized knowledge base by leveraging crowd wisdom and the collaborative power of the employees. Create content with rich text, images, and videos, and enable customers to react, share feedback, and engage in conversations. Let your customers filter through your knowledge base and find the right content with granular filters. Organize your content in public or private Spaces, and collect insights from customers’ candid conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2097287-6f15-427a-bec2-cb086d40c254.png","url":"https://www.capterra.ca/software/178753/bettermode","@type":"ListItem"},{"name":"LogicalDOC","position":19,"description":"LogicalDOC helps any kind of organization all around the world to gain control over document management, with a particular focus on fast content retrieval and business process automation. The solution enables teams to create, co-author, and coordinate any number of documents on a unified interface. With LogicalDOC, members can facilitate collaboration and productivity through next-generation web interface, integration into Microsoft Office and Outlook, and automatic import from shared folders.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2286de48-0749-4138-931e-92c3e57c9943.png","url":"https://www.capterra.ca/software/100251/logicaldoc","@type":"ListItem"},{"name":"Groove","position":20,"description":"Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. It features a shared inbox with an email-like interface, allowing teams to organize, prioritize, and resolve inquiries efficiently. Key features include conversation assignments, collision detection, private notes, and @mentions for team collaboration.\n\nGroove also offers live chat for instant support on websites or apps, with round-robin assignment, unattended message logic, and email continuation. Its knowledge base can reduce support tickets, offering mobile access, brand control, and an embeddable widget.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.capterra.ca/software/143005/groove","@type":"ListItem"},{"name":"ePS Pace","position":21,"description":"Transforming print management, ePS Pace is a cloud-hosted, browser-based print MIS/ERP designed for commercial, digital, wide format, and specialty printing. From precise estimating to real-time job tracking, intelligent production scheduling, and streamlined inventory management, Pace optimizes every facet of the print business. Strengthen customer relationships with a robust CRM, gain a competitive edge with integrated accounting, and access valuable insights through powerful reporting and analytics. Pace is the ultimate solution, delivering efficiency, flexibility, and profitability, keeping businesses at the forefront of the ever-evolving print industry.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c34b80e3-72c5-4f39-a295-3a17e9bb4c68.png","url":"https://www.capterra.ca/software/99207/eps-pace","@type":"ListItem"},{"name":"keelearning","position":22,"description":"keelearning is a learning management system and elearning platform that offers you everything you need to compile and manage virtual learning content, train your employees regardless of location, and track learning activities. The autotranslate feature translates your e-learning content into your desired language at the touch of a button. Reach all employees, whether on desktop PC, tablet and via app. Access doesn't even require an email address. With the constantly growing free course library, you get a variety of editable courses & templates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/79d2b623-4dbd-48f1-b94d-30afdc115666.png","url":"https://www.capterra.ca/software/189914/keelearning","@type":"ListItem"},{"name":"Thought Industries","position":23,"description":"Consolidate your distributed knowledge base into a single, comprehensive solution from which you can train, onboard, and certify your customers. The Thought Industries award-winning platform brings documentation and training management into a single interface. Create, manage, and distribute content and courses across the customer lifecycle to ensure adoption, retention, and continued advocacy. Discover your enterprise's full potential!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85b12ba7-85db-4b5a-91a4-f9248aaec43e.png","url":"https://www.capterra.ca/software/142263/thought-industries","@type":"ListItem"},{"name":"Cloud Assess","position":24,"description":"Cloud Assess centralises training materials, assessments, and performance data in a single platform, ensuring seamless knowledge sharing and retention. Our robust analytics highlight areas for improvement, enabling continuous learning and skill development. 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