---
description: Page 3 - Compare the best Knowledge Management Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Page 3 - Knowledge Management Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) > [Page 3](https://www.capterra.ca/directory/30094/knowledge-management/software?page=3)

# Knowledge Management Software

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> Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format.

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## Products

1. [HubSpot Service Hub](https://www.capterra.ca/software/182476/hubspot-service-hub) — 4.4/5 (190 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
2. [Vivantio](https://www.capterra.ca/software/132880/vivantio) — 4.3/5 (178 reviews) — Vivantio's knowledge base empowers end user self-service, and quick reference to articles during service delivery, for fast resolution.
3. [Fusebase](https://www.capterra.ca/software/147496/nimbus-note) — 4.7/5 (176 reviews) — AI-powered workspace for centralizing knowledge, documents, and expertise—making information easy to find, share, and manage.
4. [GreenRope](https://www.capterra.ca/software/130598/greenrope) — 4.3/5 (155 reviews) — Sales and marketing solution that combines CRM, marketing automation, customer journey mapping, analytics, project management, \& more.
5. [ServiceNow Customer Service Management](https://www.capterra.ca/software/192052/servicenow-customer-service-management) — 4.4/5 (152 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
6. [MangoApps](https://www.capterra.ca/software/131314/mangoapps) — 4.4/5 (150 reviews) — MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.
7. [Gist](https://www.capterra.ca/software/188710/gist) — 4.7/5 (149 reviews) — Single source of truth for your contacts with live chat, help desk, knowledge base, email marketing automation, and more.
8. [Hiver](https://www.capterra.ca/software/142975/hiver) — 4.7/5 (148 reviews) — Hiver is a modern, AI customer service platform that lets you set up internal and public help centers for both customers and employees.
9. [BOSSDesk](https://www.capterra.ca/software/144825/boss-solutions) — 4.7/5 (140 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
10. [Paperpile](https://www.capterra.ca/software/1015644/paperpile) — 4.8/5 (122 reviews) — Cloud-based reference management for researchers.
11. [eXo Platform](https://www.capterra.ca/software/136795/exo-platform) — 4.6/5 (120 reviews) — eXo Platform is a digital workplace solution with a built-in knowledge management system to leverage your most valuable assets.
12. [Faveo Helpdesk](https://www.capterra.ca/software/147036/faveo-helpdesk) — 4.5/5 (117 reviews) — Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions.
13. [ThoughtFarmer](https://www.capterra.ca/software/144958/thoughtfarmer) — 4.8/5 (117 reviews) — Easy-to-use intranet platform with 240+ features, fast setup, and a 90-day risk-free guarantee to connect and engage your team.
14. [Supportbench](https://www.capterra.ca/software/155934/supportbench) — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
15. [Yext](https://www.capterra.ca/software/140176/yext) — 4.2/5 (114 reviews) — Yext is the enterprise agentic marketing platform.
16. [EisenVault](https://www.capterra.ca/software/148186/eisenvault) — 4.6/5 (112 reviews) — Cloud Based and On-Premises Document Management Software. Securely store and search documents. No 3rd party license needed.
17. [TOPdesk](https://www.capterra.ca/software/127562/topdesk) — 4.4/5 (111 reviews) — Our service desk knowledge base system makes it easy for your employees to store \& share knowledge with each other and with customers.
18. [Clinked](https://www.capterra.ca/software/156466/clinked) — 4.9/5 (110 reviews) — Clinked offers customisable client portals for businesses. Securely share files, communicate with clients and keep track of your tasks.
19. [Nuclino](https://www.capterra.ca/software/174926/nuclino) — 4.7/5 (105 reviews) — Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects.
20. [Cloud Assess](https://www.capterra.ca/software/133476/cloud-assess) — 4.7/5 (96 reviews) — Centralise training materials and performance data to promote efficient knowledge sharing and retention.
21. [Bettermode](https://www.capterra.ca/software/178753/bettermode) — 4.7/5 (94 reviews) — Bettermode is a community-based knowledge management solution that helps you leverage crowd-sourced content and employee contribution.
22. [LogicalDOC](https://www.capterra.ca/software/100251/logicaldoc) — 4.5/5 (93 reviews) — LogicalDOC is an intuitive and highly performant solution that offers the power of enterprise document management to mid-size companies
23. [Groove](https://www.capterra.ca/software/143005/groove) — 4.5/5 (87 reviews) — Reduce your support volume and increase satisfaction with a 24/7 self-serve knowledge base.
24. [ePS Pace](https://www.capterra.ca/software/99207/ePs-Pace) — 3.7/5 (84 reviews) — ePS Pace is a cloud-hosted, browser-based print MIS/ERP system designed for commercial printing, digital printing and more.
25. [keelearning](https://www.capterra.ca/software/189914/keelearning) — 4.6/5 (83 reviews) — Our learning management system including quiz function is intended to be mobile from day 1. This is also reflected in the usability.

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## Related Categories

- [Content Management Software](https://www.capterra.ca/directory/10007/content-management/software)
- [Document Management Software](https://www.capterra.ca/directory/30063/document-management/software)
- [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software)
- [Knowledge Base Software](https://www.capterra.ca/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Links

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- [All Categories](https://www.capterra.ca/directory)

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This approach promotes alignment, efficiency, and community, and enables everyone to learn and share without any roadblocks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed0e2fae-bf9e-4a34-a767-572bb768e7db.png","url":"https://www.capterra.ca/software/131314/mangoapps","@type":"ListItem"},{"name":"Gist","position":7,"description":"Gist is a suite of tools businesses use to market, sell and communicate with their customers. We're on a mission to help marketing, sales and support teams create great customer experiences in every interaction across the customer lifecycle, at scale.\n\nToday, over 20,000 businesses are using Gist and we're just getting started. Join us on this journey and help us transform the way people run businesses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/603dee51-2139-4e51-942f-d220fa861cba.png","url":"https://www.capterra.ca/software/188710/gist","@type":"ListItem"},{"name":"Hiver","position":8,"description":"Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. One of its key features is the ability to set up both internal and public knowledge bases, making information accessible to customers and employees alike. \n\nFor customers, Hiver enables 24/7 self-service by letting you create help articles and FAQs that empower them to find answers on their own. The knowledge base can also be integrated with live chat, so website visitors can instantly access relevant articles while chatting with your team. Internally, Hiver serves as a secure repository where teams can store and share SOPs, policies, and training materials - ensuring knowledge is always within reach. Customization is simple, with no coding required. You can build multi-layered categories, adjust the look and feel to match your brand, and even host the help center on your own domain.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.ca/software/142975/hiver","@type":"ListItem"},{"name":"BOSSDesk","position":9,"description":"BOSSDesk is your all-in-one ITSM and Help Desk solution, now turbocharged with BOSSDesk AI for unprecedented efficiency. Available across Cloud, On-Premise, and mobile, this user-friendly platform enhances IT operations with AI-powered automation, optimized ticket management, and asset tracking. 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Designed for startups, SMBs, and enterprises alike, Faveo offers cloud-hosted, self-hosted, and open-source editions, ensuring flexibility and control over data.\n\nWith its intuitive interface and scalable architecture, Faveo allows teams to handle support tickets, SLA compliance, knowledge base management, and performance reporting in one centralized platform. The addition of Elea AI brings automation to ticket assignment, categorization, and resolution, reducing response times and improving efficiency.\n\nIt provides multi-channel support (email, chat, and integrations like Whatsapp, Instagram etc), making it easier for businesses to connect with customers. Its customizable workflows, role-based access, and reporting dashboards give organizations full control to align support operations with their business goals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5855a0a-b9d5-4c39-9d80-bcc6c0e77c20.png","url":"https://www.capterra.ca/software/147036/faveo-helpdesk","@type":"ListItem"},{"name":"ThoughtFarmer","position":13,"description":"ThoughtFarmer is a best-in-class intranet platform that helps organizations connect employees, streamline internal communication, and build a vibrant workplace culture. \n\nDesigned for today’s hybrid and remote teams, ThoughtFarmer combines powerful,  easy-to-use features like document management, news publishing, team directories, and online forms—all in one centralized hub. \n\nWhether you’re looking to improve employee engagement, simplify knowledge sharing, or bring your company values to life, ThoughtFarmer makes it simple. \n\nTrusted by organizations worldwide, we help teams stay informed, aligned, and connected.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d279638-0bc5-4eb7-83f9-d8f9a52a1aca.png","url":"https://www.capterra.ca/software/144958/thoughtfarmer","@type":"ListItem"},{"name":"Supportbench","position":14,"description":"Supportbench is the #1 AI-driven customer support platform designed to lower your support costs, boost agent efficiency, and accelerate issue resolutions. \n\nEmbedded AI tools leverage your historical data and knowledge base to deliver instant agent assistance, predictive insights, automated responses, and case summaries, significantly reducing handling time. \n\nWith predictive CSAT and CES scoring, sentiment analysis, emotional insights, dynamic SLAs, and intuitive AI dashboards, your team will proactively manage customers and consistently enhance satisfaction—no extra costs or heavy IT reliance. \n\nElbows Up!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.capterra.ca/software/155934/supportbench","@type":"ListItem"},{"name":"Yext","position":15,"description":"Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive competitive intelligence dataset for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29c2613c-6ccd-4a1c-bf65-997dc452fd24.png","url":"https://www.capterra.ca/software/140176/yext","@type":"ListItem"},{"name":"EisenVault","position":16,"description":"EisenVault Digital Document Management System is VAPT and ISO 27001 Certified. It has a web-based user interface is modern and easy to use, reducing the learning curve. Available as a mobile app for both iOS and Android users, enabling access when you are on the move. Features include multi level workflows, optical character recognition, custom metadata, full text search and more. Integrates with Microsoft Office (including Outlook) and with Gmail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/74323ccd-765d-4646-ba34-2e4773ea9161.png","url":"https://www.capterra.ca/software/148186/eisenvault","@type":"ListItem"},{"name":"TOPdesk","position":17,"description":"Propel your service desk with knowledge\n\nTOPdesk’s service desk knowledge base system makes it easy for your employees to store and share knowledge with each other and with customers. Use known solutions to solve recurring calls in a few clicks. Get new employees the necessary knowledge they need to start delivering great services from day one. And empower your customers to help themselves – freeing up oodles of time for your agents.\n\nSolve incoming calls faster\n\nAre your agents answering the same questions over and over? Add the right answer to these and other questions to your knowledge base. Next time, agents simply select the right answer directly from an incident card, without having to reinvent the wheel. The results? Reduced response times and better service. Agents will love the workflow as well. Knowledge items give them more time to work on what they’re really good at: solving new tricky issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.ca/software/127562/topdesk","@type":"ListItem"},{"name":"Clinked","position":18,"description":"Clinked is a cloud-based white label client portal software and collaboration tool. It enables teams, project groups and business clients to collaborate efficiently on documents and files within a secure cloud environment. \n\nTeams can share files, manage tasks and calendars, and hold discussions in a secure platform fenced with advanced user permissions. Clinked integrates with Zapier, Jotform, and Google Workspace.\n\nThere are 2 portal options: Easy and Bespoke.\n\nBook a demo: clinked.com/demo","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b511627-c661-4d40-bc3f-191d337142f2.png","url":"https://www.capterra.ca/software/156466/clinked","@type":"ListItem"},{"name":"Nuclino","position":19,"description":"Nuclino is a unified workspace where teams can organize knowledge, manage projects, and share ideas, all in one place. Lightweight by design, Nuclino focuses on getting the essentials just right: its interface is clean and intuitive, the editing experience is frictionless, the search is fast and reliable. It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edb9a4a2-284d-428d-96b7-5d974506a3c4.png","url":"https://www.capterra.ca/software/174926/nuclino","@type":"ListItem"},{"name":"Cloud Assess","position":20,"description":"Cloud Assess centralises training materials, assessments, and performance data in a single platform, ensuring seamless knowledge sharing and retention. Our robust analytics highlight areas for improvement, enabling continuous learning and skill development. By keeping critical training resources accessible, your team stays informed and prepared to meet evolving business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a41deade-ea43-4709-abe6-01609e087248.png","url":"https://www.capterra.ca/software/133476/cloud-assess","@type":"ListItem"},{"name":"Bettermode","position":21,"description":"Bettermode helps businesses build a dynamic and centralized knowledge base by leveraging crowd wisdom and the collaborative power of the employees. Create content with rich text, images, and videos, and enable customers to react, share feedback, and engage in conversations. Let your customers filter through your knowledge base and find the right content with granular filters. Organize your content in public or private Spaces, and collect insights from customers’ candid conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2097287-6f15-427a-bec2-cb086d40c254.png","url":"https://www.capterra.ca/software/178753/bettermode","@type":"ListItem"},{"name":"LogicalDOC","position":22,"description":"LogicalDOC helps any kind of organization all around the world to gain control over document management, with a particular focus on fast content retrieval and business process automation. The solution enables teams to create, co-author, and coordinate any number of documents on a unified interface. With LogicalDOC, members can facilitate collaboration and productivity through next-generation web interface, integration into Microsoft Office and Outlook, and automatic import from shared folders.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2286de48-0749-4138-931e-92c3e57c9943.png","url":"https://www.capterra.ca/software/100251/logicaldoc","@type":"ListItem"},{"name":"Groove","position":23,"description":"Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. It features a shared inbox with an email-like interface, allowing teams to organize, prioritize, and resolve inquiries efficiently. Key features include conversation assignments, collision detection, private notes, and @mentions for team collaboration.\n\nGroove also offers live chat for instant support on websites or apps, with round-robin assignment, unattended message logic, and email continuation. Its knowledge base can reduce support tickets, offering mobile access, brand control, and an embeddable widget.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.capterra.ca/software/143005/groove","@type":"ListItem"},{"name":"ePS Pace","position":24,"description":"Transforming print management, ePS Pace is a cloud-hosted, browser-based print MIS/ERP designed for commercial, digital, wide format, and specialty printing. From precise estimating to real-time job tracking, intelligent production scheduling, and streamlined inventory management, Pace optimizes every facet of the print business. Strengthen customer relationships with a robust CRM, gain a competitive edge with integrated accounting, and access valuable insights through powerful reporting and analytics. Pace is the ultimate solution, delivering efficiency, flexibility, and profitability, keeping businesses at the forefront of the ever-evolving print industry.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c34b80e3-72c5-4f39-a295-3a17e9bb4c68.png","url":"https://www.capterra.ca/software/99207/ePs-Pace","@type":"ListItem"},{"name":"keelearning","position":25,"description":"keelearning is a learning management system and elearning platform that offers you everything you need to compile and manage virtual learning content, train your employees regardless of location, and track learning activities. The autotranslate feature translates your e-learning content into your desired language at the touch of a button. Reach all employees, whether on desktop PC, tablet and via app. Access doesn't even require an email address. With the constantly growing free course library, you get a variety of editable courses & templates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/79d2b623-4dbd-48f1-b94d-30afdc115666.png","url":"https://www.capterra.ca/software/189914/keelearning","@type":"ListItem"}],"numberOfItems":25}
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