---
description: Compare the best Knowledge Management Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Knowledge Management Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software)

# Knowledge Management Software

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> Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format.

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## Products

1. [Axero](https://www.capterra.ca/software/129326/axero) — 4.5/5 (89 reviews) — Unlock your company’s knowledge by centralizing files and platforms in one integrated knowledge management software. AI-powered search.
2. [livepro](https://www.capterra.ca/software/165150/livepro) — 4.8/5 (182 reviews) — livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents.
3. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24216 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
4. [Shelf](https://www.capterra.ca/software/146524/shelf) — 4.8/5 (106 reviews) — Shelf is \#1 for knowledge management platform on Gartner Digital for 3 straight years providing high impact GenAI KM solutions.
5. [Document360](https://www.capterra.ca/software/177031/document360) — 4.7/5 (292 reviews) — AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos.
6. [KMS Lighthouse](https://www.capterra.ca/software/162694/lighthouse-desktop) — 4.5/5 (20 reviews) — KMS Lighthouse is a leading provider of cutting-edge knowledge management solutions.
7. [Haiilo](https://www.capterra.ca/software/1029948/haiilo) — 4.4/5 (46 reviews) — AI-powered knowledge management that helps employees find, share, and use information faster in one central hub.
8. [Helpjuice](https://www.capterra.ca/software/130533/helpjuice) — 4.7/5 (104 reviews) — Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages
9. [TextExpander](https://www.capterra.ca/software/180916/textexpander) — 4.7/5 (64 reviews) — TextExpander helps businesses eliminate recurring writing tasks, create snippets, correct spellings, share content, and more.
10. [Happeo](https://www.capterra.ca/software/176777/happeo) — 4.6/5 (38 reviews) — Happeo is the trusted solution to information chaos, helping companies to move fast while staying in control.
11. [The Generator](https://www.capterra.ca/software/148200/the-generator) (0 reviews) — An effective eLearning authoring and publishing tool, that allows for collaborative JIT training creation
12. [Hub](https://www.capterra.ca/software/167289/hub) — 4.5/5 (29 reviews) — Create a single source of truth with HUB. Connect your teams, tech and resources in one digital workplace, for a smarter way to work.
13. [LessonBridge](https://www.capterra.ca/software/146933/lessons-learned-database) — 4.5/5 (2 reviews) — A database for storing and searching for lessons learned and best practices.
14. [Aha\!](https://www.capterra.ca/software/144020/aha) — 4.7/5 (565 reviews) — Aha\! Knowledge is the central hub for product information — share all of your documents in a central place.
15. [Wix](https://www.capterra.ca/software/169007/wix) — 4.4/5 (10792 reviews) — Wix is a leading AI website platform for SMBs and individuals to build and manage websites without coding.
16. [monday AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6120 reviews) — AI-assisted career transition and job search with Fit Scores, tailored applications, market reports, pipeline tracking and professional workspaces.
17. [Microsoft SharePoint](https://www.capterra.ca/software/1167/sharepoint) — 4.4/5 (5469 reviews) — Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard
18. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5316 reviews) — Knowledge Management for Frontline Teams - Policies, Guides, Manuals \& Resources
19. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4094 reviews) — Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software.
20. [Confluence](https://www.capterra.ca/software/136446/confluence) — 4.5/5 (3720 reviews) — Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.
21. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
22. [Notion](https://www.capterra.ca/software/186596/notion) — 4.7/5 (2832 reviews) — Notion is the only knowledge management software that connects your wiki, notes and projects in one tool.
23. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2216 reviews) — With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's.
24. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1789 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
25. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 is a leading free social knowledge management and collaboration platform used by over 15 million companies worldwide.

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## Related Categories

- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Enterprise Search Software](https://www.capterra.ca/directory/31096/enterprise-search/software)
- [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software)
- [Knowledge Base Software](https://www.capterra.ca/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Links

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JobViseur is particularly relevant to France and Switzerland while also surfacing international opportunities through aggregated job sources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.capterra.ca/software/147657/monday-com","@type":"ListItem"},{"name":"Microsoft SharePoint","position":17,"description":"Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard editing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e9ca41d-839b-478a-8689-5af7e6b22439.png","url":"https://www.capterra.ca/software/1167/sharepoint","@type":"ListItem"},{"name":"Connecteam","position":18,"description":"Stop letting important company knowledge get buried in binders, shared drives, chats, and outdated files. Connecteam gives businesses one mobile app to organize policies, procedures, guides, manuals, training materials, resources, and important updates so frontline employees can find what they need from anywhere. Managers can keep knowledge centralized, support onboarding, reduce repeat questions, improve consistency, and make sure teams have the right information on the job. Built for deskless, mobile, and shift-based teams, Connecteam helps turn scattered company knowledge into practical, accessible guidance employees can actually use. Start your 14-day free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.capterra.ca/software/153140/connecteam","@type":"ListItem"},{"name":"Zendesk Suite","position":19,"description":"Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software. It can be used internally by agents for quick resolutions, and externally by customers to solve their own issues on any platform. Companies that use Zendesk's knowledge base software can improve agent efficiency and reduce support costs by 50%. This industry leading customer support solution is easy to deploy, yet flexible enough to customize to your needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.ca/software/164283/zendesk","@type":"ListItem"},{"name":"Confluence","position":20,"description":"Teams have more information than ever, but they’ve never been less informed. Confluence is the collaborative AI-powered workspace where knowledge becomes impact. Use it to capture, organize, and share your company’s most valuable asset: information. Whether it be company updates, project plans, or other key intel, keep it accessible, searchable, and trackable with Confluence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.capterra.ca/software/136446/confluence","@type":"ListItem"},{"name":"Freshdesk","position":21,"description":"Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, knowledge management, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.","image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.ca/software/124981/freshdesk","@type":"ListItem"},{"name":"Notion","position":22,"description":"Notion is the only knowledge management software that connects your wiki, notes and projects in one tool. Tens of thousands of teams and companies around the world use it to keep their employees informed and working together in one place. By bringing all work and knowledge together and making it highly customizable, Notion creates focus and transparency, while consolidating tools, saving time, and driving more productivity for teams of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/926fd60f-776a-41e5-9660-57c112abf44d.png","url":"https://www.capterra.ca/software/186596/notion","@type":"ListItem"},{"name":"Zoho Desk","position":23,"description":"Zoho Desk is a web-based customer service software. It helps you embed and manage a knowledge base of informative articles and FAQs on your website and app for faster answers and fewer complaint tickets. Zoho Desk allows you to create SEO-friendly, multilingual, and multi-brand knowledge base for each of your brands. This saves your teamwork on responding to simple questions and leaves more time to help customers with tricky problems.","image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.ca/software/169505/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":24,"description":"LiveAgent is a knowledge management system that provides fully-featured customer knowledge base software.\n\nCustomers can quickly find answers in knowledge articles, community forums, and other educational content, without having to submit tickets. Shorten wait times, improve customer relationships, and reduce your customer service team's workload.\n\nLiveAgent delivers the best customer experience to 150M end-users worldwide. \n\nStart your 1 month free trial version, no credit card required.","image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.ca/software/102188/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":25,"description":"Bitrix24 is a leading free social knowledge management and collaboration platform used by over 15 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!","image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.ca/software/113540/bitrix24","@type":"ListItem"}],"numberOfItems":25}
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