528 results
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Mobile and cloud-based market research solution for businesses that helps collect, share and collaborate over research-based data. Learn more about SurveyMonkey Enterprise
SurveyMonkey Enterprise empowers businesses to capture and act on critical feedback to drive growth and innovation at scale with advanced security and compliance features. Integrate survey feedback with your technology stack to enrich decision-making and automate workflows. SurveyMonkey's products, enterprise solutions, and integrations enable more than 335,000 organizations to deliver better customer experiences, increase employee retention, and unlock growth and innovation. Learn more about SurveyMonkey Enterprise
SurveyMonkey Enterprise empowers businesses to capture and act on critical feedback to drive growth and innovation at scale with advanced security and compliance features. Integrate survey feedback...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
From customer insights to market segmentation to concept testing, Qualtrics is the single solution for all of your experience data. Learn more about Qualtrics CoreXM
Qualtrics CoreXM is the top rated online survey tool to capture, analyse and act on data. Our flexible platform features makes it easy for you to build beautiful, complex surveys with drag and drop ease. You are in control. Leverage 100+ question types, embedded data, branching, display logic, quotas, email triggers, mobile and offline compatibility, randomisation, and all the advanced features you'll ever need. Have our team of industry experts help you get started today! Learn more about Qualtrics CoreXM
Qualtrics CoreXM is the top rated online survey tool to capture, analyse and act on data. Our flexible platform features makes it easy for you to build beautiful, complex surveys with drag and drop...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Utilize our Survey tools for insight into customer feedback so that you can plan what to do next and increase customer satisfaction. Learn more about Constant Contact
Get instant feedback from your contacts with custom surveys and polls. Use pre-written questions or craft your own. Question type ranges from Multiple Choice to Sliding Scales. Customize your survey with your logo and colors. Share your survey online by embedding your survey in an email or posting it to your website. With our user-friendly online polling tools, you'll get real-time insight into customer feedback so you can plan what to do next and increase customer satisfaction. Learn more about Constant Contact
Get instant feedback from your contacts with custom surveys and polls. Use pre-written questions or craft your own. Question type ranges from Multiple Choice to Sliding Scales. Customize your...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Cloud-based experience management platform helps organizations capture, analyze, and act on customer feedback to improve brand value. Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers coming back, spending more, and evangelizing your organization. Our cloud-based platform captures the broadest and deepest spectrum of solicited and unsolicited feedback data and serves up intelligent insights to help guide employees' daily decision-making. Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Zonka Feedback CX Platform is a multichannel Survey & Feedback Software. Measure, improve and transform Employee Customer Experiences. Learn more about Zonka Feedback
Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View insightful feedback reports to target Customer Delight and Growth. Learn more about Zonka Feedback
Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score,...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Collaborative experience measurement platform for survey design, data collection, feedback management, advanced analysis & reporting. Learn more about Snap Survey Software
Snap Surveys offers a collaborative platform of desktop and online survey software for survey design, data collection, feedback management, and advanced analysis & reporting. Create engaging experiences - surveys, forms, and more. Design in any mode of survey research - online, mobile, offline, and scannable paper surveys - in any language. The platform is used across all industries: healthcare, education, market research, human resources, travel, transportation, finance, government & more. Learn more about Snap Survey Software
Snap Surveys offers a collaborative platform of desktop and online survey software for survey design, data collection, feedback management, and advanced analysis & reporting. Create engaging...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
GetFeedback is the #1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight. Learn more about GetFeedback
With GetFeedback for Salesforce, you can automatically collect customer feedback at critical touchpoints in the customer journey. Pull more context into your surveys then push feedback into Salesforce so you can measure valuable customer metrics like NPS, CSAT, or CES and take intelligent action to improve your customer experience. GetFeedback customers see a 240% increase in response rates and 7x faster implementation than other cx survey platforms. Learn more about GetFeedback
With GetFeedback for Salesforce, you can automatically collect customer feedback at critical touchpoints in the customer journey. Pull more context into your surveys then push feedback into Salesforce...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Survey software that is made for (and by) professional researchers. Streamline your data collection processes with our survey platform. Learn more about Voxco Online
Survey software that is made for (and by) professional researchers. Conduct multi-modal surveys through our online web survey tools & streamline your data collection processes with our platform. Voxco users appreciate having the choice between hosted or on-premises servers, customizable data dashboards & personalized customer service. Voxco also has a mobile offline data collection platform. A global leader with clients in 30+ countries. Offices in Can/US, Europe & Aus. Try our sample survey! Learn more about Voxco Online
Survey software that is made for (and by) professional researchers. Conduct multi-modal surveys through our online web survey tools & streamline your data collection processes with our platform....

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Canada Local product
Alida helps brands act on their customers' direct and indirect feedback to improve CX, increase revenue, and accelerate innovation. Learn more about Alida CXM & Insights Suite
Alida created the world's first CXM & Insights Platform to help the world's best brands transform their customer experience. Alida uses both direct and indirect sources of customer feedback to help brands understand and act on their customers’ truth to improve customer experience, increase revenue, and accelerate innovation. Alida provides complete visibility into CX metrics to inform decisions in one integrated platform. Learn more about Alida CXM & Insights Suite
Alida created the world's first CXM & Insights Platform to help the world's best brands transform their customer experience. Alida uses both direct and indirect sources of customer feedback to help...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Ask your site visitors an unlimited number of questions, from an unlimited number of respondents. Learn more about Hotjar
Hotjar Surveys allow you to ask your site visitors an unlimited number of questions, from an unlimited number of respondents. On-site surveys appear as pop-up widgets on your webpage(s), and external link surveys appear as stand-alone pages with their own designated web address (URL). Learn more about Hotjar
Hotjar Surveys allow you to ask your site visitors an unlimited number of questions, from an unlimited number of respondents. On-site surveys appear as pop-up widgets on your webpage(s), and external...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Canada Local product
BlueX, the survey software for everyone, gives you the possibility to create surveys as simple or as complex as needed. Learn more about BlueX
BlueX, the survey software for everyone, gives you the possibility to create surveys as simple or as complex as needed. Need just a simple five-question survey? BlueX can do that. Need a 50 question survey with advanced logic such as conditional branching, piping, or randomization? BlueX can do that too. With BlueXs free-form editor, you can craft exactly how you want your survey to look and ask the questions that are important to you. Learn more about BlueX
BlueX, the survey software for everyone, gives you the possibility to create surveys as simple or as complex as needed. Need just a simple five-question survey? BlueX can do that. Need a 50 question...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email. Learn more about Customer Thermometer
Customer Thermometer combines an unbeatable, 1-click customer satisfaction measurement tool with award-winning support and seamless platform integration. Over 10,000 support, service and help desk teams at leading companies around the world use us to drive real-time feedback for NPS, CSAT, CX and EX initiatives. Survey response rates regularly top 80% and you’ll love our simple config, dashboards and in-depth reporting options. Installation is easy and takes just minutes. Trial us for free! Learn more about Customer Thermometer
Customer Thermometer combines an unbeatable, 1-click customer satisfaction measurement tool with award-winning support and seamless platform integration. Over 10,000 support, service and help desk...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Canada Local product
Collect Voice of Customer data with flexible survey software, and close the loop on every customer interaction. Learn more about IntouchSurvey
Understand the key drivers of customer satisfaction and dissatisfaction. Easily measure your Voice of Customer (VoC) data with our customizable survey builder, custom dashboards, built-in logic, and easy filters that help you drill-down on your data. Manage survey health and use fatigue protection. Keep all of your contact data in one place to simplify survey deployments and track responses over time. Go beyond data capture, set goals for improvement and compare performance over time. Learn more about IntouchSurvey
Understand the key drivers of customer satisfaction and dissatisfaction. Easily measure your Voice of Customer (VoC) data with our customizable survey builder, custom dashboards, built-in logic, and...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Alchemer is robust survey software that’s flexible enough for each team to use their way, while still giving IT full security control. Learn more about Alchemer
You might want to run a simple survey. You might want to change the world. The Alchemer Survey Platform gives everyone in your organization powerful, easy-to-use survey and customer feedback software that’s flexible enough for each team to use it their way, while still giving IT full security control and insight. Alchemer will also help you take feedback and data out of dashboards and presentations, and put it into the hands of the people who can take action. Learn more about Alchemer
You might want to run a simple survey. You might want to change the world. The Alchemer Survey Platform gives everyone in your organization powerful, easy-to-use survey and customer feedback software...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Canada Local product
Upsiide helps marketing and insights teams predict which ideas, products, concepts, or campaigns will perform best in-market. Learn more about Upsiide
Built for forward-thinking marketing and insight teams that need to predict which ideas, designs, or campaigns will perform best in-market, Upsiide is the innovation insights platform that tells you which is the right move for your business' future. Enjoy all the benefits of iterative testing without compromising on methodological rigor. Learn more about Upsiide
Built for forward-thinking marketing and insight teams that need to predict which ideas, designs, or campaigns will perform best in-market, Upsiide is the innovation insights platform that tells you...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Professional online survey software for individuals, teams, and enterprises. Available in hosted and on-premises versions. Learn more about Checkbox Survey
Checkbox is a professional survey tool for individuals, teams, and enterprises and is available as a hosted subscription or on-premises (installable) software. Create beautifully branded surveys, deliver and track invitations, and analyze results from any standard PC or mobile browser. Customize Checkbox further with advanced developer features, API access, and optional source code. Trusted by leading companies, government organizations, and academic institutions since 2002. Learn more about Checkbox Survey
Checkbox is a professional survey tool for individuals, teams, and enterprises and is available as a hosted subscription or on-premises (installable) software. Create beautifully branded surveys,...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Built for large companies, Key Survey is a flexible, scalable, and integrated platfom for tracking and improving customer satisfaction. Learn more about Key Survey
Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving customer satisfaction. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care. Learn more about Key Survey
Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving customer satisfaction. Use beautiful and engaging surveys, automated notifications...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Tremendous is the best platform to offer rewards and incentives to survey participants. Learn more about Tremendous
Tremendous is the ultimate platform to maximize survey participation at a global scale. Incentivize survey takers with instant digital rewards, including gift cards, prepaid Visa® cards, cash and more. Buy, track and manage survey incentives individually and in bulk via the Tremendous platform, or automatically by integrating with our API. Learn more about Tremendous
Tremendous is the ultimate platform to maximize survey participation at a global scale. Incentivize survey takers with instant digital rewards, including gift cards, prepaid Visa® cards, cash and...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce. Start for free! Learn more about Connecteam
Don’t make assumptions, use Connecteam's team engagement app to gain real-time feedback to make better business decisions based on results. Send surveys to specific groups or individuals, create a virtual ‘Suggestion Box’ so users can easily share ideas, and start a live poll to grow engagement as a team. Start for free now! Learn more about Connecteam
Don’t make assumptions, use Connecteam's team engagement app to gain real-time feedback to make better business decisions based on results. Send surveys to specific groups or individuals, create a...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Get valuable feedback or conduct research online with JotForm's customizable, mobile-friendly surveys, questionnaires, and polls. Learn more about JotForm
Whether you need to conduct market research or obtain valuable feedback for your business, JotForm makes it easier than ever to create powerful online surveys that get answers fast. Build engaging and easy-to-fill surveys, questionnaires, polls, and more without any coding. Save responses in a collaborative spreadsheet-powered database platform, or turn them into visual reports in just one click to better analyze and present results. Learn more about JotForm
Whether you need to conduct market research or obtain valuable feedback for your business, JotForm makes it easier than ever to create powerful online surveys that get answers fast. Build engaging...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Fulcrum enables users to build and deploy mobile surveys with iOS & Android devices. Learn more about Fulcrumapp.com
Fulcrum, a product of Spatial Networks, is a leading cloud-based mobile forms software and data collection app that enables organizations to build custom forms using a drag-and-drop builder. (No coding necessary!) Field workers collect geo-tagged data accurately and efficiently using their iOS or Android devices, with or without internet connectivity. More than 47,000+ organizations across 180+ countries use Fulcrum to streamline their workflows and optimize the way they leverage their data. Learn more about Fulcrumapp.com
Fulcrum, a product of Spatial Networks, is a leading cloud-based mobile forms software and data collection app that enables organizations to build custom forms using a drag-and-drop builder. (No...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Refiner is a customer & user survey platform built for SaaS companies Learn more about Refiner
Close the customer feedback loop with a survey platform for SaaS. Launch NPS, CSAT, CES, PMF or build your own custom survey. Get more survey responses with our highly configurable in-app survey widgets, automate actions based on answers, and quickly. Uncover new insights instantly, increase conversions and better retain your customers. Alert your team, enrich CRM profiles, trigger personalised campaigns, or update your backend API with webhooks. Learn more about Refiner
Close the customer feedback loop with a survey platform for SaaS. Launch NPS, CSAT, CES, PMF or build your own custom survey. Get more survey responses with our highly configurable in-app survey...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Cloud-based solution that helps businesses create and distribute surveys to collect customer feedback. Learn more about Iterate
Get the feedback you need to build products and experiences your customers will love. Iterate’s user-friendly research tools help you target exactly the right people at the right time to make sure you’re getting the most relevant, valuable insights. Iterate surveys put you directly in touch with your website visitors to learn how you can change for the better—from your product to your website experience. Understand loyalty with NPS, measure your overall brand satisfaction, and more. Learn more about Iterate
Get the feedback you need to build products and experiences your customers will love. Iterate’s user-friendly research tools help you target exactly the right people at the right time to make sure...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Best customer feedback tool for companies requiring actionable feedback from customers to detect satisfaction gaps and resolve issues. Learn more about Qualaroo
Qualaroo is a powerful customer feedback tool that helps you collect customer insights 10 times more valuable than email surveys. Its proprietary pop-up surveys called Nudges, allow you to ask your users the right questions at the right time. Ready-made nudge templates help you save time in creating web, in-app, and link surveys. Its AI-powered sentiment analysis feature backed by IBM Watson easily deciphers users motives and feelings from their responses to open-ended survey questions. Learn more about Qualaroo
Qualaroo is a powerful customer feedback tool that helps you collect customer insights 10 times more valuable than email surveys. Its proprietary pop-up surveys called Nudges, allow you to ask your...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Survey Anyplace is a software platform to create your own online surveys and automatically generate personalized reports. Learn more about Survey Anyplace
Survey Anyplace is a software platform to create your own online surveys and automatically generate personalized reports. It helps you turn your expertise into a tool that delivers personalized advice at scale. Whether your goal is to scale your advisory business, to generate leads, or to simply save time through automation, Survey Anyplace makes it easy. Start your 7-day free trial with all functionality enabled to experience how you can automate your advice delivery with Survey Anyplace. Learn more about Survey Anyplace
Survey Anyplace is a software platform to create your own online surveys and automatically generate personalized reports. It helps you turn your expertise into a tool that delivers personalized...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Uncover the hidden drivers of engagement & measure the pulse of your company culture with Leapsome¿s employee engagement surveys. Learn more about Leapsome
With Leapsome you can run engagement surveys, pulse surveys, and collect eNPS to gather meaningful feedback and insights from employees. With the powerful survey analytics you can understand the engagement drivers that impact performance levels and employee churn so you can develop and retain your team. Furthermore, Leapsome is an all-in-one people management platform used by CEOs and HR teams to not only drive employee engagement but also performance and learning as well. Learn more about Leapsome
With Leapsome you can run engagement surveys, pulse surveys, and collect eNPS to gather meaningful feedback and insights from employees. With the powerful survey analytics you can understand the...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Create engaging, platform-independent and beautiful surveys. We empower companies - large & small - & individuals, to collect feedback. Learn more about SurveyLegend
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Now you can create great-looking surveys on your PC or tablet, customize the look of your survey however you like, & display collected data with eye-catching & insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. Learn more about SurveyLegend
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. No...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Empowering businesses to build, integrate, and analyze interactive lead generation flows per simple drag & drop. Learn more about Heyflow
Niro enables businesses to create interactive and engaging web experiences with outstanding design and analytics capabilities. With Niro, businesses can easily create sign-up funnels, lead-generation flows, multi-step forms, and interactive clickflows to convert website visitors into leads, sign-ups and sales. Analyze the performance of your flows by natively integrating with the marketing tools growth marketeers need. Built in Germany, hosted in Europe and 100% GDPR compliant. Learn more about Heyflow
Niro enables businesses to create interactive and engaging web experiences with outstanding design and analytics capabilities. With Niro, businesses can easily create sign-up funnels, lead-generation...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Easily create beautiful, mobile friendly assessments that provide automated scoring and feedback. Learn more about Assessment Generator
Easily create beautiful, mobile friendly assessments that provide automated scoring and feedback. Customize your assessments with your brand logos and colors. Supports scoring in multiple categories that you define. Provide customized feedback on-screen, in an email, and/or as a PDF. Automatically send responses to your CRM or any of thousands of applications. Redirect respondents to the URL of your choice depending on how they score on the assessment. Learn more about Assessment Generator
Easily create beautiful, mobile friendly assessments that provide automated scoring and feedback. Customize your assessments with your brand logos and colors. Supports scoring in multiple categories...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. Learn more about Birdeye
Birdeye is an all-in-one Survey Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools. Learn more about Birdeye
Birdeye is an all-in-one Survey Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings,...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Nicereply is a customer satisfaction survey tool for support teams. Create and send one-click surveys to measure CSAT, NPS & CES. Learn more about Nicereply
Nicereply is a customer satisfaction survey tool built for support teams. Teams at companies like Microsoft, Lenovo and Hubspot use Nicereply to: - Measure CSAT, NPS and CES per agent, team or company - Send post-resolution email surveys automatically after resolving a ticket - Ask customers for feedback at the bottom of every email - Increase survey response rates by 200% - See data in helpdesk and set triggers based on it - Customize surveys in terms of branding, questions and scales Learn more about Nicereply
Nicereply is a customer satisfaction survey tool built for support teams. Teams at companies like Microsoft, Lenovo and Hubspot use Nicereply to: - Measure CSAT, NPS and CES per agent, team or...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
The most professional survey software for your company (NPS, Customer satisfaction, HR, Employee feedback, Customer Experience) Learn more about Startquestion
The most professional survey software for your company. Popular survey types: - NPS, Customer satisfaction, - HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience - Website widget Learn more about Startquestion
The most professional survey software for your company. Popular survey types: - NPS, Customer satisfaction, - HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience -...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Reputation provides a 360-degree view of online reputation to effectively manage reviews, business listings, social, & customer surveys Learn more about Reputation
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow - including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Learn more about Reputation
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Make every customer experience awesome. Learn more about AskNicely
AskNicely is the world's #1 Rated Experience Management Platform with 750+ 5 Star Reviews. With a mobile app for your teams, TV dashboards, and over 40 pre-built integrations, AskNicely makes it easy to collect customer feedback, measure NPS, respond to customers and motivate your teams make every customer experience awesome. Discover why thousands of people love using AskNicely. Learn more at asknicely.com. Learn more about AskNicely
AskNicely is the world's #1 Rated Experience Management Platform with 750+ 5 Star Reviews. With a mobile app for your teams, TV dashboards, and over 40 pre-built integrations, AskNicely makes it...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Centercode's powerful survey capabilities enable you to collect the exact information you need, right when you need it. Learn more about Centercode
Spend your time making meaningful product improvements, not re-organizing data. Centercode's robust survey creation tools let you quickly draft and disseminate a wide variety of surveys. With feedback flowing directly into the platform, you can skip email follow-ups and jump right into discovering trends in your data. Learn more about Centercode
Spend your time making meaningful product improvements, not re-organizing data. Centercode's robust survey creation tools let you quickly draft and disseminate a wide variety of surveys. With...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
An intuitive no-code chatbot builder that allows you to build conversational surveys Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Survey your users with chatbots and increase your response rates with smooth conversational questioning. Landbot perfectly fits in your marketing stack with native integrations like Slack, Google Sheets, Mailchimp, Zapier and many more. We have prebuilt templates for many types of surveys and other use cases so you can customize to your needs and launch fast. Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Survey your users with chatbots and increase your response rates with smooth conversational questioning. Landbot perfectly fits in your...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
UniFocus technology offers best-in-class workforce management tools that empower managers to make smarter, faster decisions. Learn more about UniFocus
UniFocus is a leader in workforce optimization, combining labor-management solutions and time and attendance systems with customer and employee engagement insights. UniFocus's tools leverage a deep well of industry expertise to make labor forecasting, budgeting, scheduling, and compliance a breeze. Our cloud-based tools allow our software to integrate with your existing systems and provide powerful business insights from any device at any time. Learn more about UniFocus
UniFocus is a leader in workforce optimization, combining labor-management solutions and time and attendance systems with customer and employee engagement insights. UniFocus's tools leverage a deep...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Canada Local product
WorkTango enables companies to give their employees a voice and easily collect feedback for any purpose to support actionable insight. Learn more about WorkTango
The WorkTango platform creates space for employees to have a voice and helps companies easily gather frequent feedback for any engagement, transformation, or feedback initiative. Using data science and natural language understanding, actionable insights from employee feedback are served in real-time to Human Resources, C-Suite executives, and people leaders. The results are quicker insight, better people actionable decisions, and a more aligned and engaged workforce. Learn more about WorkTango
The WorkTango platform creates space for employees to have a voice and helps companies easily gather frequent feedback for any engagement, transformation, or feedback initiative. Using data science...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Run customized surveys for your people and understand the results with intelliHR people-analytics. Learn more about intelliHR
Run customized surveys for your people and understand the results with intelliHR people-analytics. Set-up engagement surveys, pulse surveys and eNPS, then see results and sentiment in visualized survey analytics so you can take action to re-engage (and retain) your best people and help culture thrive. Learn more about intelliHR
Run customized surveys for your people and understand the results with intelliHR people-analytics. Set-up engagement surveys, pulse surveys and eNPS, then see results and sentiment in visualized...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
A research-based, intuitive survey machine that captures, analyses, and parses data to deliver development insights and opportunities. Learn more about Winningtemp
Engage your employees better with Winningtemp's AI-based, intuitive platform. View real-time employee happiness data & uncover deep insights to retain top talents, boost engagement, reduce stress & staff turnover. Powered by machine learning & predictive analysis, Winningtemp provides turnover prediction insights, trend analysis, accuracy score, job satisfaction data & much more. Our unique, science-based software has been developed with the help of human behaviour psychologists & AI experts. Learn more about Winningtemp
Engage your employees better with Winningtemp's AI-based, intuitive platform. View real-time employee happiness data & uncover deep insights to retain top talents, boost engagement, reduce stress &...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Pollfish is a DIY, mobile-first survey platform, offering access to 450M+ mobile consumers across more than 160 countries. Learn more about Pollfish
Pollfish is the only consumer-focused survey platform that owns the full end-to-end experience, enabling brands, agencies and SMEs to reach over 500 million real mobile consumers who are randomly selected to spontaneously take surveys in the apps already installed on their devices - leading to better quality data, delivered faster and at a lower cost than traditional market research companies or legacy DIY offerings. Learn more about Pollfish
Pollfish is the only consumer-focused survey platform that owns the full end-to-end experience, enabling brands, agencies and SMEs to reach over 500 million real mobile consumers who are randomly...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
FastField is an extremely flexible mobile forms solution to collect data and automate your digital forms workflow. Learn more about FastField
FastField is a mobile forms automation solution for efficient and accurate data collection. FastField allows for offline data capture to achieve a completely paperless workflow. Build highly customizable digital forms for Android, iOS and Web without any prior coding experience. FastField is ideal for audits, inspections, safety reports, and any other custom business forms. With FastField you can integrate proprietary data to pre-populate forms and automatically deliver custom reports. Learn more about FastField
FastField is a mobile forms automation solution for efficient and accurate data collection. FastField allows for offline data capture to achieve a completely paperless workflow. Build highly...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Easy to use, but industry strength cloud based mobile, online, CAPI and CATI platform for the professional Market Research industry. Learn more about Nfield
Nfield is a powerful cloud based data collection platform for professional market research organizations. It features all you need to conduct high quality, professional and secure surveys. Nfield is available for CAPI and Online interviewing. Nfield is delivered as a service: hosted and managed by NIPO Software. For you this means: no servers, no licenses and no IT costs. NIPO Software takes care of running the IT infrastructure and making sure the platform is available 24x7. Learn more about Nfield
Nfield is a powerful cloud based data collection platform for professional market research organizations. It features all you need to conduct high quality, professional and secure surveys. Nfield is...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Online customisable 360 degree feedback surveys which streamline employee reviews and improve performance discussions. Learn more about Multirater Surveys
Multirater Surveys has been designed to assist management teams to maximize employee engagement and performance levels. This powerful online people analytics survey platform not only provides a range of template surveys (including 180 Performance Review, 360 Leadership Development, Employee Engagement, Client Pulse and Board Evaluation) but also the capability to edit/delete/add questions to create fully customized surveys that are guaranteed to meet all of the organizations requirements. Learn more about Multirater Surveys
Multirater Surveys has been designed to assist management teams to maximize employee engagement and performance levels. This powerful online people analytics survey platform not only provides a range...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Remesh is a platform for engaging and understanding large groups of people online and in real-time for deep, qualitative insights-fast. Learn more about Remesh
Use Remesh's agile research platform to engage with and understand up to 1,000 of your customers, employees, or constituents online and in real-time. Get insights at the depth of a focus group and the scale of a survey. The Remesh platform uses artificial intelligence to analyze, understand, and segment audiences responses as they happen- so you can easily draw out the actionable insights and the answers you seek. Learn more about Remesh
Use Remesh's agile research platform to engage with and understand up to 1,000 of your customers, employees, or constituents online and in real-time. Get insights at the depth of a focus group and...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
The fastest way to fast user onboarding. Convert more customers and increase retention. Learn more about Userflow
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys, tours and checklists, without code. Convert more customers and increase retention. Learn more about Userflow
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys,...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Reduce workflow and costs with our modular, customizable platform for engagement, communication, wellness, benefits, and recognition Learn more about Refresh
Digitize, deliver, track and incentivize completion of every survey and set of forms from a single tool. Your users deal with a disparate set of single purpose tools and apps creating confusion, lowering engagement, leading to higher costs and a more complex workflow for all involved. Our modular, customizable meets the diverse needs each user with segmented delivery options and targeted rewards while eliminating clutter, increasing utilization, and providing a seamless experience. Learn more about Refresh
Digitize, deliver, track and incentivize completion of every survey and set of forms from a single tool. Your users deal with a disparate set of single purpose tools and apps creating confusion,...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Customizable turnkey solution that helps you collect, evaluate, and present information in a way that aids in informed decision-making. Learn more about Bungee Enterprise Survey Management System
Bungee survey gives you the power to collect, evaluate, and present data to empower and inform your organization. Whether your goal is to collect valuable data for your institution, catalog a patients progress, or improve upon your operations, Bungee can help you achieve your goals. Bungee offers custom dashboards, data collection from secure, customizable questionnaires, communication with survey takers, sophisticated reporting, 3rd party integration capabilities, and robust exporting tools. Learn more about Bungee Enterprise Survey Management System
Bungee survey gives you the power to collect, evaluate, and present data to empower and inform your organization. Whether your goal is to collect valuable data for your institution, catalog a...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster.
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster. As the backbone for your customer relationships, they provide AI-powered, user-friendly tools anyone can use to be successful. Mailchimp puts your audience at the center so you can send marketing emails and automated messages, create targeted ad campaigns, build landing pages, send postcards, facilitate reporting and analytics, and sell online.
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster. As the backbone for your customer relationships, they provide AI-powered, user-friendly tools...

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey

Survey Software Buyers Guide

What is survey software?

Survey software lets users design, conduct, schedule, and publish electronic surveys, polls, and questionnaires for different purposes such as conducting market research, measuring customer satisfaction, and collecting employee feedback. 

Survey software can include a variety of user feedback formats such as radio buttons, check boxes, drop-down menus, and free-form text fields. It can also provide a number of data reporting tools including bar graphs, line graphs, net promoter score (NPS), and cross-tab reports.

The benefits of survey software

  • Faster and more accurate analysis: Not only do manual surveys take time to conduct, but users need to manually log the results and run spreadsheet reports to analyze reports. The manual data entry process is also prone to errors. A survey management solution automates data entry, eliminating errors in capturing data.
  • Budget control for incentivized surveys: Surveyors can run out of budget sooner than they realize, especially for global surveys, where survey incentives vary based on region and the number of responses can skew to specific regions. Survey management software allows users to implement question logics to limit the number of responses. For example, a survey can include a question on the respondent’s country, and stop surveys as soon as a maximum number of responses is reached.

Typical features of survey software

  • Multiple question types: Create a variety of question and answer formats such as multiple choice, check box, and open answers.
  • Reporting/analytics:  View real-time survey performance metrics (completion rate, bounce rate, and time spent on surveys), and survey results (question stats, NPS score, and cross-tab reports).
  • Survey builder:  Create and manage surveys using default templates and question types such as radio buttons, rating scales, and drop-down fields.
  • Customizable templates:  Draft, save, and repurpose questionnaires and surveys. 
  • Email marketing:  Create and send email blasts and campaigns with the survey link in the email body, and track the performance of campaigns.
  • Question branching:  Create participant-specific questions based on their answers to previous questions.

Considerations when purchasing survey software

  • Types of survey solutions: Depending on the purpose, survey software can be divided into one of three types:

    • Computer-assisted telephone interviewing (CATI): These survey tools help users manage phone-based surveys and telephone questionnaires. These tools assist users by providing questions and scripts and allow users to record interviews for future references.
    • Computer-assisted personal interviewing (CAPI): These solutions help users record and manage one-to-one personal interviews. Interfaces help both interviewers and interviewees navigate through surveys and capture survey information.
    • Computer-assisted web interviewing (CAWI): These tools enable users to manage online surveys, create custom survey pages, and share them with respondents through email, social media, and websites.

Buyers looking for survey software should assess their survey needs and choose the type of survey solution accordingly.

  • Total cost of ownership (TCO): Most survey management products are available in tiered pricing models, with the price dependant on the number of surveys and number of questions per survey. Buyers who don’t calculate the TCO accurately may end up spending more money than needed. Buyers should assess their monthly and annual survey needs, calculate cost based on their demands, and shortlist products accordingly.
  • Adoption of chatbot-based surveys is on the rise: Adoption of chatbots is growing faster than ever , and this trend is also making its way into the survey software market. Chatbots make surveys more interactive by providing a conversational interface for presenting questions and capturing responses. These solutions also help users personalize conversations and provide respondents with additional information on the questions whenever needed, resulting in increased engagement and better response and completion rates.
  • Mobile-optimized surveys are the next big thing: Today’s digital age can be characterized by the proliferation of mobile devices. Not only is smartphone usage at an all-time high , but the time a user spends on their phone is also increasing . For this reason, businesses need  to optimize their surveys for mobile devices. A mobile-optimized survey solution not only provides smartphone users with easy access, but the mobile functionality also enables surveyors to validate respondents using GPS tracking functionality.