---
description: Compare the best Telephony Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Telephony Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)

# Telephony Software

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> Telephony software automates the electronic transmission of voice and data, often to improve call center efficiency. Internet telephony software allow all types of organizations in Canada increased flexibility in managing their incoming and outgoing call options as well as a variety of fax and data features. In addition to optimizing an organization's internal operations, call center telephony software also offers expanded outgoing capabilities, providing an infrastructure for call center management, help desk operations, predictive dialing applications, Customer Relationship Management (CRM) solutions and telemarketing software. Browse all business telephony solutions to find the best tool for your small business in Canada.

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## Products

1. [Zoho Voice](https://www.capterra.ca/software/1029158/zoho-voice) — 4.0/5 (46 reviews) — Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation
2. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (315 reviews) — DialedIn's optimizes call centers with telephony features including advanced routing, predictive dialing and seamless CRM integration.
3. [Dialpad](https://www.capterra.ca/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad Connect modernizes telephony technology, putting voice, messaging, meetings, and video on any device.
4. [CTM](https://www.capterra.ca/software/152004/call-tracking-software) — 4.6/5 (150 reviews) — CTM lets you track \& attribute leads, from any source, giving you data to confidently make marketing decisions \& increase conversions.
5. [Quo](https://www.capterra.ca/software/199031/openphone) — 4.2/5 (61 reviews) — Run your entire business phone operation from one platform — numbers, routing, recording, and AI summaries, all with Quo.
6. [Intulse](https://www.capterra.ca/software/161865/intulse) — 4.4/5 (132 reviews) — SMBs w/ 10-100 users save money \& time with the Intulse cloud VoIP services. BYOD or buy/rent phones. Softphone. 100% US support.
7. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (859 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \& mobile numbers and more...
8. [Dialing Innovations Call Center Application Suite](https://www.capterra.ca/software/173066/call-center-applications) — 4.8/5 (14 reviews) — We offer $10 Hosted Phone Systems with Auto-Attendant that allows you to generate new levels of efficiency.
9. [RingByName](https://www.capterra.ca/software/169306/ringbyname) — 4.6/5 (69 reviews) — RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.
10. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
11. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
12. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) — A seamless solution to unleash the power of cloud business communications.
13. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 \#1 free business cloud telephony system, CRM and telemarketing solution used by 15 million businesses worldwide.
14. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews) — Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.
15. [Talkdesk](https://www.capterra.ca/software/132852/talkdesk) — 4.5/5 (732 reviews) — Talkdesk is an intuitive, cloud-based telephony solution with advanced features, comprehensive reporting and seamless integrations.
16. [Google Voice](https://www.capterra.ca/software/210592/voice) — 4.5/5 (716 reviews) — Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more.
17. [VoIP.ms](https://www.capterra.ca/software/203084/voip-ms) — 4.8/5 (697 reviews) — Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
18. [CallHippo](https://www.capterra.ca/software/159578/callhippo) — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
19. [GoTo Connect](https://www.capterra.ca/software/163604/goto-connect) — 4.5/5 (668 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
20. [CXone Mpower](https://www.capterra.ca/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
21. [Twilio](https://www.capterra.ca/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) — Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications.
22. [Five9](https://www.capterra.ca/software/132405/five9) — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
23. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
24. [Aircall](https://www.capterra.ca/software/144486/aircall) — 4.2/5 (458 reviews) — Aircall is the modern telephony solution designed to integrate with your favorite business tools. Numbers available in 100+ countries.
25. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) — Convoso is designed for outbound sales. Customers using Convoso have experienced 300% increase in contact rates and 30% in revenue.

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## Related Categories

- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)
- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30084/telephony/software)
- [All Categories](https://www.capterra.ca/directory)

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VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edb3a1ce-4664-442a-945d-d1c3d5975192.png","url":"https://www.capterra.ca/software/203084/voip-ms","@type":"ListItem"},{"name":"CallHippo","position":18,"description":"CallHippo is a business Telephony system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.ca/software/159578/callhippo","@type":"ListItem"},{"name":"GoTo Connect","position":19,"description":"We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.​\n\nGoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.capterra.ca/software/163604/goto-connect","@type":"ListItem"},{"name":"CXone Mpower","position":20,"description":"NICE CXone Mpower is a cloud platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and continuous improvement. \n\nWith NICE CXone Mpower, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media—and deliver AI-driven experiences with Enlighten, proprietary AI developed specifically to optimize CX.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.ca/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Twilio","position":21,"description":"Twilio is a cloud-based communications platform enabling developers to integrate voice, messaging, and video into applications. Its Voice API offers scalable calling with features like Interactive Voice Response (IVR), voice recording, speech recognition, and global conferencing for up to 250 participants. \n\nThe platform includes Conversational Intelligence, leveraging AI and natural language processing to extract insights from calls. Features like Elastic SIP Trunking, private interconnects, call encryption, emergency calling, branded caller ID, and SHAKEN/STIR protocols enhance security and functionality. Twilio combines communications technology with customer data management for integrated multi-channel experiences, offering documentation, SDKs, and code samples to streamline development.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.capterra.ca/software/180158/twilio-communications-platform","@type":"ListItem"},{"name":"Five9","position":22,"description":"Five9 is a cloud contact center as a service (CCaaS) platform that enables organizations to deliver exceptional customer experiences. It offers advanced orchestration across the customer journey, enhancing both customer and agent experiences with intelligent features. The cloud-based architecture provides scalability and remote capabilities, allowing businesses to adapt quickly. Five9 integrates seamlessly with leading CRM and unified communications systems, offering agents real-time context for personalized interactions.\n\nIts AI-powered features, such as intelligent virtual agents, agent assist, and workflow automation, drive efficiency and performance. Advanced analytics and reporting tools provide insights to optimize operations and customer experience.  The Five9 Intelligent CX Platform provides end-to-end solutions with digital engagement, analytics, WEM, and AI to enable businesses to deliver joyful CX, increase agent productivity and deliver tangible business results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.ca/software/132405/five9","@type":"ListItem"},{"name":"3CX","position":23,"description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.capterra.ca/software/158704/3cx","@type":"ListItem"},{"name":"Aircall","position":24,"description":"Make every phone conversation count and give time back to your reps. Aircall's flexible telephony solution integrates with 250+ CRM, Helpdesk, and other critical business tools to surface the information your reps need to be successful, when they need it. Join 22,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: intelligent AI agents, SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.capterra.ca/software/144486/aircall","@type":"ListItem"},{"name":"Convoso","position":25,"description":"Convoso delivers the ultimate cloud-based, omnichannel predictive dialing software—your all-in-one solution for outbound call centers with 20+ seats. Our cutting-edge AMD, identifying 97% of answering machines, combined with proactive Caller ID reputation management, ensures genuine connections. Bid farewell to 'Scam Likely' labels. With seamlessly automated workflows, experience a remarkable 300% increase in contact rates upon switching to Convoso.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.ca/software/76768/cloud-predictive-dialer","@type":"ListItem"}],"numberOfItems":25}
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