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8x8 is the global leader in cloud communications and has transformed more than 47,000 businesses in over 100 countries. Learn more about 8x8 X Series
8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps to improve collaboration on any device, anywhere. 8x8 Virtual Office integrates with leading business solutions such as Salesforce, Zendesk and NetSuite. Delivered in the cloud, sets up in minutes and is easily managed from any device. Learn more about 8x8 X Series

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Great customer service starts with better Telephony software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
Discover how easy it can be to provide professional inbound call support. Connect a VOIP provider, set up smart call routing, custom IVR and more. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a multi-channel help desk software with 180+ help desk features including live chat, phone support, social media integrations, support portal and API. Learn more about LiveAgent

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Aircall is the modern telephony solution designed to integrate with your favorite business tools. Numbers available in 100+ countries. Learn more about Aircall
Make every phone conversation count and give time back to your reps. Aircall's flexible telephony solution integrates with 80+ CRM, helpdesk, and other critical business tools to surface the information your reps need to be successful, when they need it. Join 9,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features. Learn more about Aircall

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Learn more about CloudTalk
CloudTalk is a VoIP phone system built for modern companies. Over 2,500 businesses — including DHL, Yves Rocher and Glovo — rely on CloudTalk for its superior call quality and unparalleled range of features. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing Helpdesk, CRM and eCommerce systems. It’s the perfect phone system for mid-sized companies looking to grow. Try a 14-day trial, absolutely FREE. Learn more about CloudTalk

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Connect your business to partners and clients from anywhere in the world with Zadarma's phone numbers in over 100 countries. Learn more about Zadarma
Having a comprehensive telephone system is essential for businesses across all industries. With Zadarma you can open virtual international offices from anywhere in the world in a matter of minutes with a help of phone numbers in over 100 countries. A choice of mobile, landline and toll-free numbers allows any company to find the best fit at an attractive rate. Learn more about Zadarma

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Variphy is the preferred analytics and management platform for Cisco Collaboration. Learn more about CDR Call Reporting for Cisco
Variphy is the preferred analytics and management platform for Cisco Collaboration. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Discover what’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Cloud - and more! Learn more about CDR Call Reporting for Cisco

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
With SkySwitch, resellers can offer their end-users communication and collaboration services with ease even if they are not experts. Learn more about SkySwitch
SkySwitch offers the ultimate white-label UCaaS platform for MSPs, VARs, System Integrators, Interconnects and like providers to quickly brand as their own and resell to their customer base. Get up and running selling a hybrid workforce solution -- UCaaS/hosted voice -- in as little as 90 days. Expand your service offerings and revenue stream. Our top resellers on average annualized growth rate is 40%. Learn more about SkySwitch

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Dialpad Talk modernizes telephony technology, putting voice, messaging, meetings, and video on any device. Learn more about Dialpad
Dialpad Talk is a modern cloud-based business phone system that keeps teams connected by making all of their telephony needs available on any device. Dialpad Talk's native Voice Intelligence features boost productivity with real-time transcription and post-call summaries, including highlighted action items. Plus integrations with G Suite, Office 365, Zendesk, and Salesforce create rapid deployments and automatic syncing with the apps your team uses everyday. Learn more about Dialpad

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster. Learn more about PhoneBurner
Have More LIVE Conversations in 15-Minutes Guaranteed! We're so confident you'll boost outbound sales with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) No awkward pauses after contact answers 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use! Learn more about PhoneBurner

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Canada Local product
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. Learn more about InfoFlo
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line Learn more about InfoFlo

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Send calls and/or text messages to a list of contacts within seconds. Used by churches, non-profits and many other businesses. Learn more about DialMyCalls
Send a phone call or text message to an entire list of phone numbers in seconds. The DialMyCalls platform allows you to easily send voice or SMS broadcasts right from any PC or mobile device. No calling hardware required, you're able to send thousands of messages per minute using our extensive hardware network. Try us out completely free today and see why thousands of organizations use DialMyCalls. Learn more about DialMyCalls

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Easy-to-use, full-featured Outbound Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee Learn more about Dialfire
Easy-to-use Outbound Call Center Software and performant predictive dialer from the cloud. Highly reliable and secure. Boosts productivity through customizable forms, process automation, blended inbound, real-time personalizable analytics, call monitoring and recording. Integrates with your existing software through REST API. Supports outsourcing to sub-contracted call centers. Ideal for distributed offices and teleworking. Pay per use. No set-up cost, no agent seat fee. Learn more about Dialfire

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
A seamless solution to unleash the power of cloud business communications. Learn more about RingCentral MVP
RingCentral MVP offers widespread business support by being easily administered across all your locations, incorporates all your users, includes diverse calling options, and integrates your preferred accessory or device smoothly. Learn more about RingCentral MVP

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Bitrix24 #1 free business cloud telephony system, CRM and telemarketing solution used by 8 million businesses worldwide. Learn more about Bitrix24
If you are looking for a free VoIP phone system for your small business, Bitrix24 is what you need. Unlike other voip solutions, Bitrix24 works both as your internal PBX system and as contact center for inbound and outbound calls. It's also the only free voip system that comes with fully featured free CRM. Importantly, when you clients call you from a phone number recorded in CRM, they will be identified, connected to assigned manager and their phone calls will be logged and recorded. Learn more about Bitrix24

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Learn more about Kixie PowerCall
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, and leading CRMs. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Learn more about Kixie PowerCall

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Cloud-Based Inbound and Outbound Call Center Software, Call Tracking and Voice Broadcasting with In-House Support. Learn more about CallTools
Cloud based telephony system from CallTools.com has call center, call tracking, and voice broadcasting software. Preview, power, and predictive dialing solutions offer efficiency for every business. Maximize talk time with prospects, leads, and customers by dialing from our built-in web phone. In-house support and minimal hardware eliminate the need for a dedicated IT department. Schedule a demo or start dialing today! Learn more about CallTools

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Squaretalk is a versatile cloud communications platform that empowers your sales and support teams to work effectively from anywhere. Learn more about Squaretalk
Squaretalk is a versatile and secure cloud telephony platform with automations and integrations made simple. So simple, you’ll have time for the other parts of your business. Affordable, scalable and easy-to-use CPaaS provides your sales and support teams with powerful tools to work effectively, from anywhere, and via the channels your customers prefer. Gain a local presence worldwide with access to local, mobile and toll-free numbers in over 100 countries and 3,400 area codes. Learn more about Squaretalk

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
The effective, affordable, and easy-to-use cloud call center, AVOXI. See how easy it can be when you try risk-free! Learn more about AVOXI
Telephony software, also know as Voice over Internet Protocol (VoIP) uses internet-enabled devices to make and receive phone calls. With AVOXI, your VoIP number setup is fast and easy. There are no setup fees or minimum contracts. Every VoIP number includes 20+ features at no additional cost. Get your virtual phone number today for as low as $4.49 per month. Learn more about AVOXI

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Automated texting for complete customer engagement and interaction. Learn more about Emitrr
Automate the endless tasks—follow up, reminders, review requests, scheduling, intake, and more with Emitrr. Spend your time growing your local business by bringing everything under one platform - Reputation, Text messaging, Phone System, Forms, Customer Engagement and more. Emitrr is a complete customer interaction and engagement platform. We are built for and by local business owners (healthcare, home services, real estate and more). Say NO to multiple software subscriptions. Learn more about Emitrr

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Get Unlimited Minutes, Text Messaging, and Video Conferencing starting at $16.99/mo***** Save up to 80% off business VoIP today! Learn more about VirtualPBX
**Get Unlimited Minutes, Text Messaging, and Video Conferencing starting at $16.99/mo** Cut your business phone bill by 80%. VirtualPBX transforms any smartphone and computer into a full-featured virtual phone system. Included are features like virtual receptionist, telephone numbers, texting messaging, custom greetings, and so much more! VirtualPBX is your one-stop shop for trusted VoIP. Get a free demo today! Learn more about VirtualPBX

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Designed for Small & Growing Businesses! Get Your Business Phone Number & Start Receiving Calls Today! Learn more about Talkroute
Talkroute is an easy way to manage incoming business calls. Whether you simply want to forward calls to a cellular phone or wish to create menu prompts (press #1 for press #2 for) for different devices, Talkroute has everything you need. You can even add hold music or set specific dates/times when you are available to accept business calls! 1000s of unique businesses use Talkroute every day to manage their calls. Learn more about Talkroute

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
True all-in-one. Features integrated softphone, team messaging, intelligent routing, call recording, voicemail to text/email, and more. Learn more about PanTerra Networks
PanTerra is the only all-in-one call, text, conference, fax, web meeting, and file sharing cloud communications solution. The powerful cloud PBX is optimized for multi-location businesses, offers integrated softphone, intelligent routing, built-in team messaging, call recording, voicemail to text/email, digital fax support, and more. It's a true all-in-one cloud communications provider that can additionally deliver WAN connectivity and on-premises hardware as part of an end-to-end solution. Learn more about PanTerra Networks

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
We offer $10 Hosted Phone Systems with Auto-Attendant that allows you to generate new levels of efficiency. Learn more about Dialing Innovations Call Center Application Suite
We offer $10 business lines with included features like auto-attendant call routing that are offered at a premium with other providers. Our business phone systems reduce monthly phone costs and include expansive features. Setup is fast and easy. Learn more about Dialing Innovations Call Center Application Suite

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Redefine business communication with a flexible, reliable, and cost-effective cloud telephony system specially built for SMBs. Learn more about Zoho Voice
Zoho Voice is cloud-based VoIP phone software that helps you easily make and receive business calls from any device. Zoho Voice integrates with other Zoho apps, like CRM, Desk, Recruit, and Bigin, so your teams can save time by managing calls without switching apps. Get advanced cloud telephony features like IVRs, click-to-call, call queues, call recording, business hours, call transfers, live call monitoring, and much more. It's time to modernize the way you manage business calls. Learn more about Zoho Voice

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Fastcall is a Salesforce CTI solution that helps Salesforce users manage inbound and outbound calls, videocalls and texts. Learn more about Fastcall
Fastcall Salesforce CTI is a call center solution powered by Twilio. Increase productivity & improve customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights. Fastcall is an Easier Way To Manage & Automate Phone / SMS / Video In Salesforce. Fastcall is a Salesforce native app and Salesforce licenses are required. Learn more about Fastcall

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Zendesk is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Learn more about Zendesk

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 40+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Learn more about Zoho Desk

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Talkdesk is an intuitive, cloud-based telephony solution with advanced features, comprehensive reporting and seamless integrations.
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance and consumer-like ease of use, Talkdesk's telephony platform easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions. Learn more about Talkdesk

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution.
GoToConnect (formerly Jive) combines cloud VoIP phone systems with GoToMeeting's web, audio and video capabilities into one simple, flexible solution. Users can meet, talk, and collaborate via web browser, desktop application, or desk phone with features ranging from virtual voicemail, and call forwarding, to secure video conferencing and screen sharing. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers. Learn more about GoTo Connect

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE CXone Voice as a Service (VaaS) telephony is a contact center connectivity suite delivering quality optimized cloud voice and data services that enable quality connections between agents and customers, while allowing organizations to save money through a low latency, optimized, least-cost routing mix on a global scale. Learn more about NICE CXone

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, IVA, CTI, Chat, Email, Call Recording, and CRM Integration.
Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Our best-in-class AI automates interactions and assist your live agents, reducing service costs while you deliver a more conversational service experience. It’s like having a brand new, international team that speaks hundreds of languages and streamlines your most critical business operations Learn more about Five9

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a business Telephony system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. Learn more about CallHippo

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Mass SMS Text Messaging services. Great for sending bulk text messages, appointment reminders, coupons, sales, and more.
SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS Text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start with a FREE 14-day trial period. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Learn more about Textedly

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system.
Turn the world into your office with Grasshopper, the virtual phone system for small businesses. Get a local, toll free, or vanity phone number to represent your business or bring your own number! Forward calls anywhere and use our mobile and desktop apps to communicate with clients over voice or text, be notified in real time of missed calls & voicemails, and have your voicemails transcribed and sent via email. Try us risk free for 30 days with our money-back guarantee. Learn more about Grasshopper

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Canada Local product
Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe. Learn more about VoIP.ms

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
3CX is an open standards IP PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost. Choose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution. Learn more about 3CX

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more.
Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more. Learn more about Google Voice

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Canada Local product
A cloud-based communication platform that helps businesses manage calls, chats, audio/video web conferencing, and screen sharing.
MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other via their preferred method of communication. MiCloud Connect lets you move your communications and collaboration to the cloud with confidence. Learn more about MiCloud Connect

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat.
Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat. Learn more about VICIdial

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Affordable, Easy and Reliable Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critial features. Learn More
The cost-effective, business platform offers a plug-and-play service that runs on your high-speed internet. You get 40+ business-critical features, mobile integration, and built-in collaboration tools with Amazon Chime Pro. Activation is easy, no onsite installation is required, and month-to-month contracts are available. And the service is backed by a full team of Vonage Business service and technical professionals. Learn more about Vonage Business Communications

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.
Nextiva is a platform that brings communications together with business applications, intelligence, and automation. This helps businesses communicate and build deeper connections with their customers. The platform brings all communication channels voice, video, collaboration, SMS, chat, and surveys together in one place. This helps businesses access the information they need to drive business results. Intelligence and automation are built in, so you can focus on helping customers. Learn more about Nextiva

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more...
Set up a cloud communication system in a few minutes using one simple, user-friendly platform — no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the right time. Access powerful analytics to improve your workflow and team. Plus, we integrate with over 40 business tools so you can sync and access data from your CRM and most important tools. Learn more about Ringover

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
A flexible, agile, and simple cloud VoIP telephony system that enables any business to work, collaborate and connect from anywhere.
Ooma Office is a highly adaptable VoIP telephony solution that easily integrates with existing systems and evolves with businesses. Take your business to the next level with unique solutions no matter the industry and benefit from flexible billing models that make sense for your business. Learn more about Ooma Office

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our custom
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence. Learn more about CallRail

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
CTI for Sales & Contact Center - Improve Customer Experience & Productivity
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations. Learn more about TenFold

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday.
ChaseData CCaaS software offers leading-edge technology and value for call centers with 5 or more agents. Superior performance, support service, and user-friendly interfaces make ChaseData CCaaS the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third-party applications. Contact us today to request a free demo. Learn more about ChaseData CCaaS

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Streamline and simplify your business communications in the cloud with the Genesys Cloud CX platform.
Streamline and simplify your business communications in the cloud with the Genesys Cloud CX platform, the all-in-one solution that combines VoIP telco service, business telephony, contact centre and collaboration tools in a single interface. Softphone and native mobile apps keep you connected, no matter where you are. It's easy to use, manage and deploy. Learn more about Genesys Cloud CX

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
SMBs w/ 10-100 users save money & time with the Intulse cloud VoIP services. BYOD or buy/rent phones. Softphone. 100% US support.
Businesses from 10-100 users save money and time with Intulse cloud VoIP. Bring your own device or buy/rent VoIP phones from us. Enterprise-grade voice, fax, text, and mobile App at small business pricing. Get custom quote based on your device user type. Enjoy CRM integrations with HubSpot, Salesforce, Zoho, Redtail, Dynamics, Wealthbox, AgencyBloc, Sugar/SuiteCRM & more. We handle all of your system set-up. No hassles, no headaches. Friendly, available, knowledgeable 100% US-based live support. Learn more about Intulse

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
Making business communications feel as natural as communicating with friends.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before. Learn more about MessageBird

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software
EZ Texting delivers the smartest, fastest, easiest, and most reliable ways to connect with your customers and clients.
EZ Texting is a SaaS company that delivers the fastest, easiest, and most reliable way to connect. It has served over 165,000 customers and is the #1 SMS platform for business users, setting the standard for business texting. Our messaging solutions allow businesses to quickly and effectively reach and engage their mobile audiences. With employees around the world, EZ Texting is continuously recognized as a Best Place to Work, as well as a top product for small and mid-market businesses. Learn more about EZ Texting

Features

  • Call Center Management
  • Call Monitoring
  • Reporting/Analytics
  • IVR / Voice Recognition
  • Predictive Dialer Software
  • VoIP Software