---
description: Discover and compare Telephony Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Telephony Software for Windows - Price comparison & Reviews - Capterra Canada 2026
---

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# Telephony Software

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> Telephony software automates the electronic transmission of voice and data, often to improve call center efficiency. Internet telephony software allow all types of organizations in Canada increased flexibility in managing their incoming and outgoing call options as well as a variety of fax and data features. In addition to optimizing an organization's internal operations, call center telephony software also offers expanded outgoing capabilities, providing an infrastructure for call center management, help desk operations, predictive dialing applications, Customer Relationship Management (CRM) solutions and telemarketing software. Browse all business telephony solutions to find the best tool for your small business in Canada.

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## Products

1. [Ooma Office](https://www.capterra.ca/software/174109/ooma-office) — 4.4/5 (248 reviews) — A flexible, agile, and simple cloud VoIP telephony system that enables any business to work, collaborate and connect from anywhere.
2. [Zoom Phone](https://www.capterra.ca/software/208535/zoom-phone) — 4.5/5 (244 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
3. [JustCall](https://www.capterra.ca/software/157853/justcall) — 4.1/5 (224 reviews) — Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email \& WhatsApp in one place.
4. [Telnyx Suite](https://www.capterra.ca/software/173804/telnyx) — 4.8/5 (195 reviews) — Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network.
5. [Intermedia Unite](https://www.capterra.ca/software/181373/unite) — 4.7/5 (188 reviews) — Connect teams and customers in one place with Intermedia Unite®—an AI-powered platform unifying voice, video, chat, and collaboration.
6. [CallTools](https://www.capterra.ca/software/149510/call-center-software) — 4.8/5 (156 reviews) — Cloud-Based Inbound and Outbound Call Center Software, Call Tracking and Voice Broadcasting with In-House Support.
7. [Emitrr](https://www.capterra.ca/software/215815/emitrr) — 4.8/5 (149 reviews) — Customer engagement solution that enables local businesses to communicate effectively via text messaging and automation tools.
8. [TenFold](https://www.capterra.ca/software/144586/tenfold) — 4.7/5 (143 reviews) — CTI for Sales \& Contact Center - Improve Customer Experience \& Productivity
9. [Acefone](https://www.capterra.ca/software/198347/acefone) — 4.6/5 (135 reviews) — No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
10. [LoopUp](https://www.capterra.ca/software/168543/loopup) — 4.6/5 (126 reviews) — LoopUp gives multinationals one global provider for Teams Calling, simplifying management and support worldwide.
11. [Nextiva Contact Center](https://www.capterra.ca/software/145004/nextiva-call-center) — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
12. [Mango Voice](https://www.capterra.ca/software/1027920/mango-voice) — 3.7/5 (110 reviews) — Mango Voice is an enterprise-grade VoIP phone system based in the cloud.
13. [ZIWO](https://www.capterra.ca/software/171265/ziwo) — 4.7/5 (108 reviews) — ZIWO | Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
14. [Toky](https://www.capterra.ca/software/156115/toky) — 4.2/5 (106 reviews) — Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
15. [Bria](https://www.capterra.ca/software/158718/bria) — 4.3/5 (106 reviews) — VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres.
16. [Bright Pattern](https://www.capterra.ca/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
17. [Squaretalk](https://www.capterra.ca/software/219046/squaretalk-matrix) — 4.9/5 (104 reviews) — Squaretalk is an all-in-one telephony solution that increases lead engagement,contact rates, team performance and sales personalization
18. [Ameyo](https://www.capterra.ca/software/85852/ameyo) — 4.2/5 (100 reviews) — Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
19. [wolkvox](https://www.capterra.ca/software/193276/wolkvox) — 4.6/5 (100 reviews) — Configure SIP trunks and customize phone lines to connect via voice to your customers all around the world.
20. [InfoFlo](https://www.capterra.ca/software/96628/infoflo) — 4.5/5 (98 reviews) — We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions.
21. [MightyCall](https://www.capterra.ca/software/135394/mightycall) — 3.8/5 (95 reviews) — MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs.
22. [Amazon Connect](https://www.capterra.ca/software/1017140/amazon-connect) — 4.5/5 (94 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
23. [uContact](https://www.capterra.ca/software/115213/ucontact) — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
24. [Dialshree](https://www.capterra.ca/software/144944/dialshree) — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
25. [Phone.com](https://www.capterra.ca/software/147610/phone-com) — 3.6/5 (72 reviews) — Phone.com delivers professional business calling, texting, and video—so you can stay connected anywhere, on any device.

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## Related Categories

- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)
- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30084/telephony/software)
- [All Categories](https://www.capterra.ca/directory)

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Schedule a demo or start dialing today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c075eb9-d544-454c-8ca6-13a673fe79d8.png","url":"https://www.capterra.ca/software/149510/call-center-software","@type":"ListItem"},{"name":"Emitrr","position":7,"description":"Emitrr is a business communication solution designed to streamline customer engagement through text messaging and automation. Acting as a virtual assistant, it manages communication tasks 24/7. Businesses can send texts from existing phone numbers, reducing calls, while team messaging improves staff collaboration.\n\nAutomation tools streamline operations with appointment reminders and updates. The reviews module boosts online presence, and rext campaigns enable mass messaging. Additional features include an online form builder for lead generation, smart scheduling to reduce no-shows, and a VOIP system for phone management.\n\nEmitrr integrates with various CRMs, helping businesses maintain workflows while upgrading communication capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d7cab41-bf45-4fce-a9a7-a3cfa59b8097.jpeg","url":"https://www.capterra.ca/software/215815/emitrr","@type":"ListItem"},{"name":"TenFold","position":8,"description":"Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b48ca80-f00c-4322-9d5f-3c97afe6eee9.png","url":"https://www.capterra.ca/software/144586/tenfold","@type":"ListItem"},{"name":"Acefone","position":9,"description":"Acefone is a VoIP telephony provider trusted by 10,000+ reputed companies. 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LoopUp offers a single and consistent global solution, combining design, deployment, service delivery and support – provided globally and all integrated with Microsoft Teams.\n\nLoopUp is headquartered in London with operations around the world. We deliver solutions across Operator Connect, Direct Routing, Bring Your Own Carrier, and SIP trunking to meet a wide range of enterprise telephony needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/86318b9d-03f8-4189-a279-bc57be685bd2.png","url":"https://www.capterra.ca/software/168543/loopup","@type":"ListItem"},{"name":"Nextiva Contact Center","position":11,"description":"Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. \n\nThe platform provides real-time analytics, customizable dashboards, and intelligent routing to connect customers with the right agents. Journey orchestration tools ensure seamless bot-to-agent transitions. Outbound dialing is enhanced with DID management, TCPA guardrails, and lead filtering. Workforce tools include quality monitoring, scheduling, and coaching.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.capterra.ca/software/145004/nextiva-call-center","@type":"ListItem"},{"name":"Mango Voice","position":12,"description":"Mango Voice is an enterprise-grade VoIP business phone system based in the cloud especially designed for phone systems needs of small and medium businesses.  Whether you are at the office or on the go, Mango gives you the tools you need to engage customers on a whole new level.  Best VoIP phones for small business!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd2eaf59-7ff1-41eb-aab1-acd606eeb507.webp","url":"https://www.capterra.ca/software/1027920/mango-voice","@type":"ListItem"},{"name":"ZIWO","position":13,"description":"ZIWO is an omnichannel cloud contact center software (CCaaS) built to simplify customer communication through voice, WhatsApp, and SMS, accessible from one intuitive interface. Designed for service, sales, and support teams, ZIWO enables businesses to manage customer interactions efficiently across multiple languages and regions. \n\nWith local telecom connectivity in 145+ countries, including full coverage across the GCC, companies can instantly scale their presence with local numbers. ZIWO offers ready-to-use plugins for major CRMs and integrates with any third-party system through its open API framework. It supports both in-office and remote teams, helping businesses deliver clear, consistent customer experiences across channels. \n\nZIWO is a telephony system that is ideal for organizations looking to enhance call quality, streamline operations, and expand reach without complex infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.capterra.ca/software/171265/ziwo","@type":"ListItem"},{"name":"Toky","position":14,"description":"Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee254f3e-1821-4c35-879f-174b1b03cc97.png","url":"https://www.capterra.ca/software/156115/toky","@type":"ListItem"},{"name":"Bria","position":15,"description":"Bria is a feature-rich softphone that offers unified communications through advanced call capabilities like transfer and forwarding. The software includes team messaging for group chats and file sharing. A key benefit is its cloud provisioning, which allows users to configure settings in the cloud, simplifying deployment and management for IT administrators. \n\nBria features encrypted voice and messaging for secure communications. It provides call analytics and integrates with various PBX, VoIP, and headset providers, extending existing voice infrastructure. The softphone can also be customized or integrated with other applications via the desktop API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/534a3c42-2df7-44f0-a28f-0d1e17ebd7f1.png","url":"https://www.capterra.ca/software/158718/bria","@type":"ListItem"},{"name":"Bright Pattern","position":16,"description":"Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b71e7c5-3c61-4752-9b7d-6f2158549fcf.png","url":"https://www.capterra.ca/software/130369/bright-pattern","@type":"ListItem"},{"name":"Squaretalk","position":17,"description":"Squaretalk is a powerful contact center and telephony solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of voice, WhatsApp Business messaging, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs.\n\nThe platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, internal chat for unifying internal and external communication, and enterprise-grade security.\n\nWith local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion.\n\nDiscover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.capterra.ca/software/219046/squaretalk-matrix","@type":"ListItem"},{"name":"Ameyo","position":18,"description":"Ameyo is an Omnichannel Customer Engagement Suite that enables enterprises deliver omnichannel customer experience. Ameyo's contact center software also enables customers to go remote. With Ameyo Mobile Agent App the supervisors can easily monitor remote Agent KPIs in real-time and the Agents can manage inbound & outbound calls over PSTN or WebRTC, just from a Smartphone. Other Mobile App features - Predictive Dialers, CTI integration, Callbacks, Dispositions.\nAvailable on Cloud & On-premise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d92c1e17-4538-45ad-9fdf-24b94caa48e7.png","url":"https://www.capterra.ca/software/85852/ameyo","@type":"ListItem"},{"name":"wolkvox","position":19,"description":"Our telephony is based on IP telephone lines, under the Session Initiation Protocol modality, a factor that guarantees you an unlimited number of simultaneous telephone calls through the public telephone network.\n\nThanks to SIP trunks, you can make as many synchronous calls as your contact center requires.\n\nYou can give them a name, add a username and password, their respective IP, a type of voice codec and assign a limit to the number of simultaneous calls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a91aa82-4bbd-46a2-84a5-0ba493de44da.png","url":"https://www.capterra.ca/software/193276/wolkvox","@type":"ListItem"},{"name":"InfoFlo","position":20,"description":"We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://www.capterra.ca/software/96628/infoflo","@type":"ListItem"},{"name":"MightyCall","position":21,"description":"Welcome to MightyCall's Call Center solution—meticulously designed to offer business communications your way. This service caters to your specific needs, providing flexibility and adaptability that are essential in today's dynamic business landscape. Our customizable settings can be tailored to integrate seamlessly into your existing workflow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/54b8541d-3781-4332-a14c-34607a6df68b.png","url":"https://www.capterra.ca/software/135394/mightycall","@type":"ListItem"},{"name":"Amazon Connect","position":22,"description":"Amazon Connect is a cloud-based contact center service offering cost-effective customer service with technologies, including machine learning, interactive voice response, and intelligent call routing. It enables companies to provide personalized experiences across channels such as voice, chat, and messaging.\n\nAgents can deliver superior experiences using an AI-powered workspace that offers a comprehensive view of the customer. The AI assistant provides real-time responses and recommended actions, reducing training time and after-contact work.\n\nAmazon Connect provides analytics and optimization tools for real-time insights, agent performance evaluation, and tailored coaching to enhance customer satisfaction. Workforce management features help forecast contact volume and optimize agent utilization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.ca/software/1017140/amazon-connect","@type":"ListItem"},{"name":"uContact","position":23,"description":"uContact is a Cloud & Omnichannel solution that allows users to manage all their voice & text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too.\n\nThanks to its market-leader dialers, Bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better CX to their own customers in every interaction, through every channel. \n\nJump to uContact and reinvent yourself.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6f0e13f-20f4-4e9d-8ba0-f7a9a1de013a.jpeg","url":"https://www.capterra.ca/software/115213/ucontact","@type":"ListItem"},{"name":"Dialshree","position":24,"description":"DialShree is a popular call center solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers.\nOur VoIP \n\nDialShree has some futuristic add-ons to offer more consolidated call center software to specific industries.\nVisit us @ https://elisiontec.com/products/contact-center-software/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.capterra.ca/software/144944/dialshree","@type":"ListItem"},{"name":"Phone.com","position":25,"description":"Phone.com is a flexible business communications platform built for small and midsize businesses and independent professionals. It helps you separate personal and business calls while presenting a polished, professional identity on every interaction. With Phone.com, you can manage calls, texts, video meetings, and voicemail from anywhere, on any device—without long-term contracts or costly upfront investments. Powerful features like call routing, custom numbers, and mobile-friendly tools make it easy to stay responsive and connected whether you’re in the office or on the go. Phone.com delivers reliable, professional communications that scale with your business as it grows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82dd3a5b-aacf-4d9d-bc95-39503ebc79f1.png","url":"https://www.capterra.ca/software/147610/phone-com","@type":"ListItem"}],"numberOfItems":25}
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