---
description: Page 8 - Compare the best Help Desk Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Page 8 - Help Desk Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software) > [Page 8](https://www.capterra.ca/directory/30008/help-desk/software?page=8)

# Help Desk Software

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> Help Desk Software, also known as IT Helpdesk Software or Desk Help Software, is a crucial tool for managing and resolving customer support requests. This software enables efficient handling of IT-related issues and streamlines the helpdesk process. With Helpdesk System, you can effectively track and manage customer inquiries, assign tickets, prioritize tasks, and provide timely resolutions. IT Ticketing System is an integral part of Help Desk Software, allowing you to streamline ticket management and ensure prompt resolution of IT-related problems. Explore a wide range of Help Desk Software options available in Canada to enhance your customer support services and improve overall satisfaction.

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## Products

1. [C2](https://www.capterra.ca/software/135915/c2-atom) — 4.3/5 (14 reviews) — Transform your support services and IT management with a fully integrated ITSM platform that can be configured to your needs.
2. [ManageEngine SupportCenter Plus](https://www.capterra.ca/software/162095/manageengine-supportcenter-plus) — 4.3/5 (14 reviews) — Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support
3. [Capacity](https://www.capterra.ca/software/192480/capacity) — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
4. [ProProfs Help Desk](https://www.capterra.ca/software/200141/proprofs-help-desk) — 4.9/5 (14 reviews) — From seed-stage startups to multinational companies, thousands of businesses choose ProProfs Help Desk to resolve customer issues.
5. [Desk360](https://www.capterra.ca/software/212006/desk360) — 4.7/5 (14 reviews) — A cloud-based omnichannel customer support platform with 360-degree customer view.
6. [everything HelpDesk](https://www.capterra.ca/software/127267/everything-helpdesk) — 4.3/5 (13 reviews) — \#1 for schools, universities, and state and local government. Simplifies ticket submission and automates workflow and reporting.
7. [Inbenta](https://www.capterra.ca/software/158902/inbenta) — 4.7/5 (13 reviews) — Give customers and employees the most relevant answers in real-time using no-code intelligent automation and conversational AI.
8. [helppeople Cloud](https://www.capterra.ca/software/179540/helppeople-cloud) — 4.7/5 (13 reviews) — help desk software ticketing system, SLA, knowledge base, ITIL ready, 15 process certified by PinkVerify Start from 4,99
9. [Leena AI](https://www.capterra.ca/software/187829/leena-ai) — 4.5/5 (13 reviews) — Auto-answer employee queries, and instantly resolve employee tickets and requests with Leena AI HR helpdesk.
10. [FreeScout](https://www.capterra.ca/software/208727/freescout) — 4.2/5 (13 reviews) — Super user-friendly and lightweight free open-source help desk and shared mailbox (PHP7+MySQL).
11. [ControlHippo](https://www.capterra.ca/software/1029621/controlhippo) — 4.5/5 (13 reviews) — Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices and agents.
12. [Enghouse eKMS](https://www.capterra.ca/software/120410/ekms) — 4.2/5 (12 reviews) — KB Management/optimization connects people with answers. Incl: real-time editing and authoring, templates, workflows, forums, comments
13. [HelpOnClick](https://www.capterra.ca/software/132026/helponclick-live-chat) — 4.6/5 (12 reviews) — Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales\!
14. [InfoServ](https://www.capterra.ca/software/150329/infoserv) — 4.9/5 (12 reviews) — Attract, retain and delight more customers, stay on top of your accounts and grow your company into a customer-focused organization.
15. [Trakdesk](https://www.capterra.ca/software/150996/trakdesk) — 4.9/5 (12 reviews) — SAAS customer support and helpdesk software, hosted in the cloud and readily available.
16. [Ameyo FusionCX](https://www.capterra.ca/software/175317/ameyo-fusioncx) — 3.9/5 (12 reviews) — FusionCX is the first one in the Contact Center industry to bring Helpdesk and Omni Channel Contact Center capabilities in one solution
17. [OfficeAmp](https://www.capterra.ca/software/176209/officeamp) — 4.2/5 (12 reviews) — Easily collect, manage, resolve issues related to office operations. Categorize \& assign tasks within Slack - where your team works\!
18. [Desk365](https://www.capterra.ca/software/1019822/desk365) — 4.9/5 (12 reviews) — Desk365 is an AI-powered ticketing system for teams of all sizes.
19. [HelpSpot](https://www.capterra.ca/software/53431/helpspot) — 4.5/5 (11 reviews) — Efficient \& effective customer service software that helps you never lose track of a customer's email again.
20. [OneDesk](https://www.capterra.ca/software/115614/onedesk) — 4.3/5 (11 reviews) — OneDesk's software combines helpdesk and project management into a single application. Manage customer tickets and projects in one app.
21. [CXMEngine](https://www.capterra.ca/software/175876/relay) — 4.4/5 (11 reviews) — Boomtown¿s AI learning platform provides your organization the ability to dramatically reduce customer effort and drive sales while sav
22. [Wowdesk](https://www.capterra.ca/software/183320/help-desk-solution) — 4.7/5 (11 reviews) — Wowdesk omnichannel customer service help desk software helps businesses of all sizes deliver "WOWing" customer experience
23. [Forethought](https://www.capterra.ca/software/196175/agatha) — 4.5/5 (11 reviews) — Forethought is the first AI-native platform for enterprise customer experience.
24. [Kiamo](https://www.capterra.ca/software/200863/kiamo) — 4.2/5 (11 reviews) — Kiamo is a Cloud omnichannel solution for contact centers wishing to optimize the efficiency of their Customer Relations.
25. [Sunrise ITSM](https://www.capterra.ca/software/148707/it-service-management) — 4.4/5 (10 reviews) — Discover Sunrise's service desk software, designed to optimise your IT help desk operations.

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## Related Categories

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.ca/directory/32454/knowledge-base/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30008/help-desk/software)
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From automating routine tasks to enabling self-service capabilities, our software enhances IT processes with exceptional efficiency.\n\nAs a proud member of the Volaris group, we combine stability with innovation. Our commitment to excellence is demonstrated by our rare SDI reporting accreditation, a quality mark held by only two vendors in the market.\n\nWe are service desk experts! Our Sunrisers have extensive experience working on, managing, building, auditing, and improving service desks. Now, we’re creating service desk and IT service management solutions to support the people who matter most to us.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45a5df46-5eae-4d83-9177-072311a9d01f.png","url":"https://www.capterra.ca/software/148707/it-service-management","@type":"ListItem"}],"numberOfItems":25}
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