---
description: Discover and compare Help Desk Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Help Desk Software for Windows - Price comparison & Reviews - Capterra Canada 2026
---

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# Help Desk Software

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> Help Desk Software, also known as IT Helpdesk Software or Desk Help Software, is a crucial tool for managing and resolving customer support requests. This software enables efficient handling of IT-related issues and streamlines the helpdesk process. With Helpdesk System, you can effectively track and manage customer inquiries, assign tickets, prioritize tasks, and provide timely resolutions. IT Ticketing System is an integral part of Help Desk Software, allowing you to streamline ticket management and ensure prompt resolution of IT-related problems. Explore a wide range of Help Desk Software options available in Canada to enhance your customer support services and improve overall satisfaction.

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## Products

1. [Supportbench](https://www.capterra.ca/software/155934/supportbench) — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
2. [TOPdesk](https://www.capterra.ca/software/127562/topdesk) — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
3. [monday service](https://www.capterra.ca/software/1069948/monday-service) — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
4. [Desk Manager](https://www.capterra.ca/software/173025/help-desk-software) — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
5. [Assembled](https://www.capterra.ca/software/195644/assembled) — 4.7/5 (85 reviews) — AI-powered workforce management for help desks with forecasting, smart scheduling, and seamless integrations.
6. [Oracle Fusion Cloud HCM](https://www.capterra.ca/software/72011/oracle-hcm-cloud) — 3.9/5 (83 reviews) — Suite of human capital management applications: HR, benefits, payroll, performance and talent management.
7. [Track-It\!](https://www.capterra.ca/software/67028/track-it) — 4.0/5 (77 reviews) — Fully integrated Help Desk system for small to medium sized companies that is affordable to own and easy to install, configure and use.
8. [osTicket](https://www.capterra.ca/software/125118/osticket) — 4.3/5 (75 reviews) — An open source customer support system that organizes, manages and archives incoming support requests.
9. [Mojo Helpdesk](https://www.capterra.ca/software/128650/mojo-helpdesk) — 4.4/5 (74 reviews) — Complete with a self-service knowledge base, contact ticket portal, round-robin assignments, canned responses, time tracking, and more.
10. [Dialshree](https://www.capterra.ca/software/144944/dialshree) — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
11. [Lansweeper](https://www.capterra.ca/software/126334/lansweeper) — 4.5/5 (73 reviews) — Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software.
12. [LiveHelpNow](https://www.capterra.ca/software/99093/livehelpnow-suite) — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
13. [Tracker](https://www.capterra.ca/software/115913/tracker) — 4.4/5 (66 reviews) — Powerful, affordable and fully configurable help desk software solution.
14. [Alloy Navigator](https://www.capterra.ca/software/108129/alloy-navigator) — 4.5/5 (64 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
15. [Deepser](https://www.capterra.ca/software/178946/deepser) — 4.6/5 (56 reviews) — Deepser is a Help Desk and Ticketing solution developed to manage support requests, daily activities and organisational processes.
16. [Froged](https://www.capterra.ca/software/196490/froged) — 4.5/5 (56 reviews) — Proactive customer support tool designed to reduce tickets and improve customer experience with dynamic chat and a help desk features
17. [CloudRadial](https://www.capterra.ca/software/199354/cloudradial) — 4.7/5 (55 reviews) — CloudRadial’s Unified Client Portal and CSA Platform enables MSPs to deliver an Amazon-like client experience.
18. [Re:amaze](https://www.capterra.ca/software/132952/reamaze) — 4.8/5 (53 reviews) — Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.
19. [ChangeGear](https://www.capterra.ca/software/146239/changegear-itsm) — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
20. [Motadata ServiceOps](https://www.capterra.ca/software/153905/motadata) — 4.6/5 (50 reviews) — Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities.
21. [AzureDesk](https://www.capterra.ca/software/151394/azuredesk) — 4.5/5 (50 reviews) — Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution
22. [Vision Helpdesk](https://www.capterra.ca/software/102230/vision-helpdesk) — 4.6/5 (48 reviews) — Vision Helpdesk offers Help Desk, Multi-Company Help Desk, ITIL Service Desk \& Live Chat Software Tools for every size business.
23. [HaloITSM](https://www.capterra.ca/software/200140/haloitsm) — 4.7/5 (43 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
24. [GLPI](https://www.capterra.ca/software/126254/glpi) — 4.5/5 (41 reviews) — Web-based Open Source ITSM and Service Desk Software. It provides automatic inventory, software deployment \& ITIL compatible Helpdesk.
25. [Kapture CX](https://www.capterra.ca/software/144560/Kapture) — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.

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## Related Categories

- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)
- [IT Ticketing Systems Software](https://www.capterra.ca/directory/32623/it-ticketing-systems-software/software)
- [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.ca/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/30008/help-desk/software)
- [All Categories](https://www.capterra.ca/directory)

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Get started quickly with a no code solution with low overhead costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1a76250-9dbf-46d6-8f2b-d6a8a5faabad.png","url":"https://www.capterra.ca/software/146239/changegear-itsm","@type":"ListItem"},{"name":"Motadata ServiceOps","position":20,"description":"Motadata ServiceOps is an ITIL-aligned ITSM solution built on our proprietary DFIT (Deep Learning Framework for IT Operation) that empowers IT organizations to rapidly adopt changes across people, processes, and technology. It offers capabilities like intelligent automation, NLP-powered virtual agents, support for enterprise service management, and more. \nThe major modules are Help Desk, Service Desk, IT Asset Management, and Patch Management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b0aeb11-9771-4ffe-ad91-1d383633fbb5.png","url":"https://www.capterra.ca/software/153905/motadata","@type":"ListItem"},{"name":"AzureDesk","position":21,"description":"Helpdesk software with all the \"must have\" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.Try azuredesk.co today for free 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3 party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket Fields, Tabbed UI, Rules","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f53d139-18ad-4a08-9338-fd8e6bae4c0f.png","url":"https://www.capterra.ca/software/151394/azuredesk","@type":"ListItem"},{"name":"Vision Helpdesk","position":22,"description":"Vision Helpdesk offers Customer Service Software Tools - \n\n1) Help Desk Software (Multi Channel Help Desk)\n2) Satellite Help Desk (Multi Brand Help Desk)\n3) Service Desk (ITIL / ITSM PinkVerify Certified)\n4) Live Chat Software\n\nVision Helpdesk is ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, Chats, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof.\n\nVision Helpdesk is trusted by 15000 plus companies across the globe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8b68628d-ef15-46c9-bc9d-5eab00dc5b89.png","url":"https://www.capterra.ca/software/102230/vision-helpdesk","@type":"ListItem"},{"name":"HaloITSM","position":23,"description":"HaloITSM is a single, all-inclusive Enterprise Service Management solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike.\n\nHaloITSM will standardize your processes, deliver valuable analytics, and extend to the needs of any department within your organisation. Match your service delivery to the true needs of your business - present, and future.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dbbd18e-0925-42aa-9df9-e4b734550974.png","url":"https://www.capterra.ca/software/200140/haloitsm","@type":"ListItem"},{"name":"GLPI","position":24,"description":"GLPI is an open source IT Service Management software.\nGLPI features a web-based interface that enables you to build your own database: multi-user support, multi-location use, multilingual management, etc. Its core functionalities provide Knowledge base, Inventory (manual or automatic), Software deployment, Problem, Incident, Request, Change, Release & Asset Management. ITIL compliant.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/182b0879-22d4-4917-8547-350e8e4462d0.png","url":"https://www.capterra.ca/software/126254/glpi","@type":"ListItem"},{"name":"Kapture CX","position":25,"description":"Kapture CX is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3dab6e5-8340-4283-90a6-9337e731e74a.png","url":"https://www.capterra.ca/software/144560/Kapture","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/30008/help-desk/deployment-options/windows/software?page=3#itemlist","numberOfItems":25}
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