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Shopify Plus is making enterprise ecommerce simple by providing high growth and high volume merchants multi-channel commerce software. Learn more about Shopify Plus
Shopify Plus is making enterprise ecommerce simple, without the headaches. Shopify Plus gives businesses that make $1M+ in revenue the tools they need to grow and adapt, from high-volume brands to Fortune 500s. We empower merchants to sell online and off, across social channels like Facebook and Instagram and through marketplaces like Amazon and eBay. Learn more about Shopify Plus

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Algonomy is the only independent personalization provider, driving digital growth and loyalty for brands, retailers, and B2B companies. Learn more about Omnichannel Personalization
Algonomy (previously Manthan-RichRelevance) is the global leader in personalization, driving digital growth and loyalty for over 200 retailers, DTC brands, and B2B companies. Algonomy leverages advanced AI to deliver 1:1 personalized experiences, in real-time and at scale. With a unified, real-time user profile, we enable marketers and commerce leaders to pivot from campaigns/products to customers, without having to choose between tactical conversion goals and long-term customer lifetime value. Learn more about Omnichannel Personalization

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
The easiest to use eCommerce platform available. Everything from inventory to checkout, payments to shipping & every step in between. Learn more about Ecwid
Ecwid eCommerce is the easiest to use ecommerce platform available. Feature rich with integration to all the leading payment gateways and POS, shopping cart, checkout, inventory management, order management, shipping and notifications are all at your fingertips. Easily manage your store, embed your store on any website, add products, offer discounts and so much more. Ecwid also makes selling on Instagram, Facebook, Google Shopping & any marketplace easy from a single dashboard. Try it free. Learn more about Ecwid

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
The only global, strategic, and scalable ecommerce platform able to master all your P2C information value chains and product data. Learn more about Productsup
Productsup is the leading product-to-consumer (P2C) platform for ecommerce enabling brands to turn commerce anarchy into commercial success. The Productsup P2C platform offers a range of solutions like feed management, marketplace experience and social commerce, product content syndication, and seller and vendor onboarding. It processes over two trillion products a month for over 900 brands, including IKEA, Sephora, Beiersdorf, Redbubble, and ALDI. Learn more about Productsup

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Get the freedom to create your own stunning eCommerce website exactly the way you want - for free. Learn more about Wix
Create a stunning eCommerce website for free with Wix. We offer a few different ways you can build your site: Wix Artificial Design Intelligence, Wix Editor, & Wix Code. Whether you're creating a site for the first time or you're a pro, we've got you covered. Wix ADI builds you a unique site with professional text, images & more. Wix Editor gives you total design freedom with advanced functionality & easy drag & drop. And with Wix Code, you can create a state-of-the-art website & web apps. Learn more about Wix

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
TrueCommerce provides its Nexternal eCommerce platform to brands of all sizes. Learn more about Nexternal
TrueCommerce provides its Nexternal eCommerce platform to brands of all sizes. Unlike template based systems, the Nexternal platform maintains the merchant's branding, navigation, and website design throughout the entire shopping experience. The platform is used to capture and create omnichannel orders which include: B2C, B2B, Amazon, call center, in-person, subscription, club orders, and even quotes. Using TrueCommerce Connect, the platform will send order and customer data to your ERP. Learn more about Nexternal

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Clerk.io's e-commerce personalization software helps online brands create custom-tailored shopping experiences and marketing campaigns. Learn more about Clerk.io
Clerk.io powers personalization and relevance for 2,500+ e-commerce stores worldwide to automatically grow sales across site search, product recommendations, email marketing, social media, ads. Clerk.io's e-commerce personalization platform analyzes behaviors, trends, and transactions to present powerful real-time search results, product recommendations, related content, profitable email campaigns, and insights that grow sales 15-30%. Learn more about Clerk.io

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Mid-market software combining CRM and Ecommerce / Web capabilities with Accounting / ERP capabilities in one web-based application. Learn more about NetSuite SuiteCommerce
Oracle NetSuite's eCommerce solution enables you to leverage the Web to grow your business faster and more cost effectively. It transforms your static website into a dynamic, database-driven eCommerce portal that ties together online customer acquisition efforts with back-office order fulfillment. NetSuite seamlessly ties together eCommerce with customer-facing CRM and accounting/ERP applications, allowing you to support your entire business with one system. Ideal for employee size: 50+ Learn more about NetSuite SuiteCommerce

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Self-driving instant mobile apps for your online stores on Shopify Available for your customers in AppStore and Google Play in 24 hours Learn more about Pocketfied
Pocketfied mobile shopping app is a revolutionary solution for faster Shopify store app development. The app is also capable of providing users with the outcomes which are secured and safer for their customers to use. Furthermore, we are throwing some light on other crucial features of this Shopify online store builder. App Stores take a maximum of up to 24 hours to approve the apps built on the Pocketfied. This can be said that the KUKApp is the only tool capable of doing that. Learn more about Pocketfied

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Finally, a digital sales platform purpose-built for manufacturers that unites eCommerce with CRM and CPQ. Learn more about In Mind Cloud
Manufacturers, grow as you go with out-of-the-box commerce features & build lasting business relationships with customers, dealers & distributors! This is your ticket to lead with agility and innovation in global, digital markets. Webshop, Product/Service Catalog & Smart Selling, Online-Configurator; 2D/3D visualizations; After-Sales Portal; Installed-base Up- & Cross-Selling; Partner, Dealer & Distributor Portal In Mind Cloud is the world’s only digital sales platform made for manufacturers. Learn more about In Mind Cloud

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Fully customized, integrated and scalable eCommerce without limitations for enterprise and B2B businesses. Learn more about Clarity eCommerce
Clarity eCommerce is a customized, full-featured, modular platform for enterprise and B2B businesses. Tailor your platform to your business, not your business to your platform. Direct integration to legacy and line of business applications ensures accurate product and part details, seamless workflow for sales process, and accurate inventories and order management. Clarity eCommerce is fully scalable and customizable, offering the flexibility B2B requires with the features B2C demands. Learn more about Clarity eCommerce

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Zyro eCommerce solutions offer clear, easy to understand but powerful tools to grow your business and make the most of your ideas. Learn more about Zyro
Zyro's easy-to-use editor, customisable templates, and intelligent branding tools let you quickly set up your business website. Our All-in-One dashboard shows you the essential information any eCommerce store should have at hand — inventory and order tracking, customer reports — and the tools you need to grow. Powerful integrations let you analyse traffic and optimise conversions. Learn more about Zyro

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
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Helcim’s ecommerce and online payment tools make it faster, easier, & more affordable to get paid. Accept online payments with Helcim. Learn more about Helcim
Helcim delivers an easier, smarter, and more affordable payment experience with a human touch. Whether you need to launch an online store from scratch or add payments to your current site, Helcim has the complete online payments solution your business needs. Learn more about Helcim

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Connects eCommerce channels (Amazon, Shopify, Magento, etc.) with Microsoft Business Central. Get actionable insight all in one place! Learn more about Suite Engine CSM
Connect Amazon, Shopify, Magento, WooCommerce & more with Microsoft Dynamics 365 Business Central. Channel Sales Manager (CSM) connects your eCommerce platform with Business Central, giving you centralized management of everything that's important to you. Automate order retrieval; ensuring you'll never miss an order. Send order shipment, invoice, and/or payment capture information in real-time. Unlike other channel connectors, there is no middleware! GET A FREE TRIAL on Microsoft AppSource! Learn more about Suite Engine CSM

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Easily convert Shopify data to CSV or Excel with Exportier - Data Export and create Shopify reports in an intuitive mode. Learn more about Exportier - Data Export
Exportier - Data Export allows exporting data to CSV(.csv) and Excel(.xlsx) formats for further use and analysis or import to BI tools. Easily convert Shopify data to CSV or Excel. Create reports in a simple and intuitive mode. Use filters to run only the needed data export. Use templates to export the relevant data and prepare the needed reports, including Shopify sales reports or Shopify tax reports. Learn more about Exportier - Data Export

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Cin7 is a highly configurable inventory and order management solution for scaling product sellers. Learn more about Cin7
Whether your business is preparing for growth or struggling with operations, Cin7 is a highly configurable inventory and order management solution for scaling product sellers. No other system can handle your unique operational requirements as easily and cost effectively as Cin7. With over 700 integrations, Cin7 is built to manage complex combinations of B2B and D2C sales channels, warehouses, 3PLs, and EDI connections. Our team will design and implement the best solution for your business. Learn more about Cin7

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Industry-specific CRM and ERP software solutions designed to maximize your company's productivity. Learn more about S2K Enterprise
Organizations that recognize and use information technology to help their business react to competition and respond to change will be tomorrow's industry leaders. VAI's S2K Enterprise business software solutions can help your organization do just that. Our S2K Enterprise business software suite offers industry-specific CRM and ERP software solutions designed to maximize your company's productivity and profitability across-the-board, manage wholesale distribution and manufacturing operations. Learn more about S2K Enterprise

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Kartra's built-in digital sales engine is the easiest, most effective way to earn your first dollar (or thousands) Learn more about Kartra
Kartra's built-in digital sales engine is the easiest, most effective way to earn your first dollar. Kartra provides multiple price points and payment methods, so you can rapidly reduce buyer resistance and grow your revenue. Use Kartra's super-flexible coupons to create enticing offers and watch your online shop boom with business. Drive sales up and cart abandonment down when you use Kartra's proven and tested checkout page templates...and much, much more! Learn more about Kartra

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
VoucherCart allows businesses to sell their products and services everywhere with embedded loyalty, as vouchers, gift cards and tickets Learn more about VoucherCart
VoucherCart allows businesses to sell their products and services as vouchers, gift cards and tickets..Everywhere! Create, promote and sell with ease via social, web and email all from one easy to use dashboard with fully automated promotion and sale. Used by leading Hotels, Retail, Spa & Beauty Salons, Restaurants, Leisure Businesses and more..VoucherCart enables fully automated omni-channel promotion and sale for your businesses without limitations. Learn more about VoucherCart

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Includes everything Retailers, Wholesalers & Brands need to run their ENTIRE business: Marketplace access, WMS, Order Mgt. Accounting. Learn more about Omnichannel ERP
Based in the U.S. we offer Retailers, Wholesalers & Brands selling over 1,000 orders per month a single cloud platform on which to run their ENTIRE multi-channel enterprise. Orders from all marketplaces are connected and fulfilled. Product is procured with cost mining formulas to maximize margins. Warhouses are aassigned by proximity to keep shipping costs to a min. Accounting, Order mgt, and Shipping is included, and an "In-Database" web-store is available. From $995 per month for all users. Learn more about Omnichannel ERP

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
An all-in-one, customizable solution that¿s fully integrated with Odoo Sales, Inventory, and all major shipping/payment methods. Learn more about Odoo
Odoo¿s eCommerce application offers all the tools a business needs to create a stunning online store in no time at all. Users can effortlessly customize designs for product pages, in order to showcase their business in a memorably unique way. With Odoo¿s fully integrated eCommerce app, inventory and sales can be easily managed and maintained with the help of automatic stock adjustments and reporting. Odoo is also integrated with a number of popular shipping carriers and online payment methods. Learn more about Odoo

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Liftoff grants resellers, marketing firms, and developers the ability to provide competitive, feature-rich eCommerce and web to-print. Learn more about Liftoff
Liftoff is a fully-featured eCommerce, CRM, ERP, and web-to-print platform that is designed for channel partners, resellers, marketing firms, development teams, and distributors. This platform provides a seamless, single solution for firms looking to manage multiple accounts and sites under a single dashboard. Liftoff is extremely easy to use and requires no upfront programming experience to get started. Learn more about Liftoff

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
FastSpring offers a powerful digital commerce and subscription management solution for software, SaaS, and digital downloads. Learn more about FastSpring
FastSpring equips businesses with modern checkout experiences that help increase sales and reduce cart abandonment. Boost conversions and create more seamless purchasing experiences for your customers using features like localized product pages and flexible checkout flows. With FastSpring, you can easily launch, grow, or optimize your digital commerce business from one centralized account. Learn more about FastSpring

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
With Ecommerce Pro, AI automatically sends the right message to the right person at the right time, so there’s no more guesswork. Learn more about Constant Contact
Sell more stuff online with our eCommerce tools. Built to help your online store grow. Find new customers, keep them engaged, and keep them coming back for more with segmented and automated emails. Ecommerce Pro's time-saving email automation has helped brands increase their engagement rates by 60% and their purchase rates by 45%. Easily integrated with top eCommerce platforms like Shopify, Magento, and BigCommerce. We offer everything you need to turn leads into loyal customers. Learn more about Constant Contact

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up Learn more about Keap
Grow your business with the all-in-one CRM, sales & marketing software for serious business owners. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business. Learn more about Keap

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Orderhive is an eCommerce Automation Software suitable for retailers, wholesalers, dropshippers, distributors, and manufacturers. Learn more about Orderhive
Orderhive is order, shipping and inventory management software for online retailers. Automate inventory update across channels like Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce,etc. Streamline fulfillment with Orderhive's integration with Amazon FBA & Multichannel Fulfillment. Print labels and track packages of USPS, UPS, FedEx, DHL, etc. within Orderhive with a few clicks. Manage drop shipping, wholesale orders, purchases, payments, shipment tracking, & much more with ease. Learn more about Orderhive

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
AIM is a complete point of sale, inventory management, accounting and business software for the retail industry. (AIM is EMV-ready) Learn more about AIM
AIM offers retailers not only a way to manage inventory, customers and sales but also offers fully integrated add-on modules such as Accounts Payable & General Ledger, Purchase Orders, Repair & Service, Lesson/Appointment Scheduling & Billing, Short Term Rentals, Rent & Sales Contracts, Contact Management and Emailing capabilities. Build your own custom retail software solution by adding on what you need. AIM integrates with Active-e to offer a complete e-commerce retail solution. Learn more about AIM

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Multi-Vendor is a marketplace builder that allows for creating a marketplace. This is an on-premise award-winning marketplace software. Learn more about CS-Cart Multi-Vendor Software
CS-Cart Multi-Vendor is a standalone eCommerce marketplace platform that allows you to create a marketplace. In Multi-Vendor, independent vendors can sell their products through a single storefront using built-in CMS for marketplaces. Over 1,600 multivendor marketplaces worldwide use this CMS for a marketplace and you can find more live marketplaces based on CS-Cart than on any other marketplace software. Learn more about CS-Cart Multi-Vendor Software

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
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The world's first and fastest Ai-powered website builder and online store solution. Learn more about Bookmark
The future of website creation and design is here! Bookmark is an Ai-powered website builder which empowers people without any technical skills with the ability to instantly create an exceptional website or online store. Bookmark’s Ai software AiDA (your artificial intelligence design assistant) creates the first version of their website in under two minutes by making selections from millions of combinations specific to each user's website needs. Learn more about Bookmark

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
E-commerce software that helps online sellers sell more without cutting profit margins. Learn more about Prisync
More than 500 e-commerce businesses from all around the world use Prisync to stay ahead of the competition. Our price tracking and dynamic pricing tools help them compete with giants on a tight budget. Prisync users can analyze competitors' historical pricing data to uncover their strategies and develop counter-strategies. They also see competitors' strong suits and weaknesses in the mid-run, as well as a product's profitability, allowing them to improve profitability through strategic planning. Learn more about Prisync

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
This all-in-one retail POS brings point-of-sale, eCommerce, and marketing tools together into one system. Learn more about Rain POS
Rain is a cloud-based retail point-of-sale and ecommerce solution. With Rain, your inventory is always up-to-date with what is sold online and in your store. The easy-to-use interface allows you to manage customers, classes, equipment repairs, purchase orders, reports, calendar events, Quickbooks integration and more. Rain's marketing suite will keep you in close contact with your customers through email marketing and text message marketing. All customers get unlimited support. Learn more about Rain POS

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
The fastest way to list, reprice, ship and cross-sell your inventory on Shopify, Woocommerce, Amazon, eBay, Walmart & More! Learn more about SellerChamp
SellerChamp is the fastest way to list, reprice, ship and cross-sell your inventory on Amazon, eBay, Shopify, Woocommerce, Walmart and more. List 1000+ items in minutes on multiple channels, automate your operations, and grow by 10X! We keep your items synced across all your channel and fulfill your order via FBA or other fulfillment providers. Create FBA shipments and use our advanced features like custom inventory feeds and more. Learn more about SellerChamp

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Great online tool for product feed management with many features to allow simple feed editing, improvement, and management. Learn more about Mergado
Mergado is a product feed management tool for online stores, marketing specialists and agencies. A number of filters and rules allow you to modify the data flowing from your online store into the comparison shopping sites such as Google and Facebook, marketplaces, and other advertising channels. Apps for bidding, image marketing, and data analysis expand the possibilities of Mergado making it a multifunctional marketing tool. Get started with a 1-month free full-feature trial. Learn more about Mergado

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Rentle's e-commerce and store management solutions provide the tools and support for product rentals and selling products as a service. Learn more about Rentle
Rentle is an all-in-one commerce platform for non-ownership-based business models and selling products as a service. Rentle is used by big and small rental companies and retail chains offering equipment rentals, lends, or subscriptions as part of their services. Sell online, in-store, and social media easily with Rentle and manage your catalog, inventory, orders, and payments in one simple backend. Use API and integrations to connect with your existing tool stack. Get started for free! Learn more about Rentle

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Algolia is the leading search & discovery API for websites and mobile apps. Easy to implement and dev-focused. Learn more about Algolia
Algolia is an API platform for dynamic experiences that helps businesses maximize the speed of search and discovery, while solving the pain of relevance tuning through AI. Algolia Search is a powerful, fully hosted API that delivers content to users in milliseconds. Devs can customize the relevance of their UX and get insights on how users interact with it. Algolia Recommend is a robust API that allows you to build unique product recommendations into any digital e-commerce experience. Learn more about Algolia

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Recurring Revenue plugin for WordPress that allows subscription businesses to promote, sell and protect their products and services. Learn more about MemberMouse
Since 2009, MemberMouse is the Enterprise WordPress Membership Solution that will support your subscription business from 1 to 1 million customers. Break down the tech barriers to your business growth with MemberMouse. Use it to manage users, accept payment, protect content, make 1-click upsell offers at anytime in the sales process, easily target messages based on previous user behavior, run reports on the engagement of your community, and so so much more! Learn more about MemberMouse

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Now Commerce is the leading B2B eCommerce platform for wholesalers, manufacturers, and distributors using QuickBooks desktop, Learn more about Now Commerce
Now Commerce is B2B eCommerce made simple. Exclusively for wholesalers, manufacturers, and distributors using QuickBooks desktop. Online order entry portal for your sales reps and B2B customers. Real-time inventory, customer-specific order forms, custom pricing, and complete order history. Orders placed online are automatically created in QuickBooks, eliminating order entry. Now Commerce is a simple, affordable, turn-key solution; not custom development. Sets up instantly. Free support. Learn more about Now Commerce

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
sticky.io is the go-to subscription ecommerce platform for lasting bonds between brands and people. Learn more about sticky.io
sticky.io is a fast-scaling, subscription and recurring billing platform built for direct-to-consumer and subscription commerce. sticky.io integrates with any storefront or front-end application to broaden billing and order management capabilities. With sticky.io's advanced analytics and reporting, brands have a 360-degree view of the customer and can identify what actions will make the biggest impact in optimizing opportunities and maximizing revenue. Learn more about sticky.io

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Integrates into all major ecommerce platforms & allows for inventory management, order fulfillment, and real-time billing and support. Learn more about Shipfusion
Shipfusion is a warehouse and shipping management solution designed to help eCommerce retailers store, manage, and track inventory across temperature-controlled warehouses. The platform enables managers to streamline freight, insurance, and return management processes. Administrators can utilize the system dashboard to view shipments, key milestones, inventory levels, fee breakdowns, shipping summary, and more in real-time. It also performs quality control checks on various stock items. Learn more about Shipfusion

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Every tool you could possibly need for eCommerce personalization is included with every Personyze package. Learn more about Personyze
Many Personyze features are ideally suited for eCommerce, including product recommendations, social proof widgets, abandoned cart email personalization, targeted banners, product bundling recommendation widgets, and much more. While any tool in Personyze can be used for eCommerce, these are some of the most popular. Learn more about Personyze

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Quickly create a digital library to showcase your content and achieve your goals. Learn more about Tizra
Tizra makes it easy to build beautiful resource hubs that unleash the power of your content. Generate more revenue, more engagement, and more impact with Tizra's unique combination of search, access management, ecommerce and curation tools. Start simple, and you can be live in a matter of hours. Or go big with a fully integrated enterprise-scale implementation. Either way, Tizra is the platform of choice for organizations that want to squeeze every ounce of value out of their content investment. Learn more about Tizra

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Perfect for small to large businesses who want to build their digital presence at speed and scale. ewiz commerce helps businesses with Learn more about ewiz commerce
ewiz commerce is the world's first AI-powered B2B eCommerce platform which allows you to digitize all your business functions at speed and scale. Built, managed, and hosted by Powerweave, you save time and money as you don't have to chase or coordinate with multiple parties to get things done. ewiz commerce can be easily integrated with your third-party apps and comes with a built-in marketing automation system. Deployment in 30 days. Contact us for a free demo! Learn more about ewiz commerce

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Award Winning e-Commerce Platform: Website Design & Product Data Development Learn more about Web Shop Manager
Web Shop Manager is the worlds largest eCommerce provider for the automotive industry and other markets with complex product catalogs. With 20 years of direct industry experience, Web Shop Manager has helped hundreds of businesses worldwide. From award winning website design and customer service to sophisticated product data expertise, Web Shop Manager is your eCommerce success partner. Learn more about Web Shop Manager

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Build your own ecommerce store with Zoho. Get a professionally designed, fully functional website without a designer price tag. Learn more about Zoho Commerce
Zoho Commerce is an ecommerce platform that lets businesses build their own ecommerce website, accept orders, track inventory, process payments, manage shipping, and market their brand. They don't need an agency or experience with coding but still enjoy the benefit of numerous ecosystem integrations. Zoho Commerce powers businesses in 30+ countries with plans fitting every need and budget. Learn more about Zoho Commerce

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Sleeknote makes it easy for eCommerce brands to monetize their traffic by using intelligent forms, popups, gamification, and more. Learn more about Sleeknote
Sleeknote is a popup builder that helps you collect email addresses and increase sales with personalized, non-intrusive website popups. We believe each website visitor deserves to be treated as an individual and see popups based on where they are in their buying journey. With Sleeknote, you can prevent cart abandonment with exit-intent popups, upsell with product recommendations, and collect email addresses with timely, elegant popups your visitors will love. Learn more about Sleeknote

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Start selling online with a conversion-focused eCommerce custom website built by a team of experts from Web.com. Learn more about Web.com
With Web.com, our team of experts will build you a mobile-optimized, conversion-focused eCommerce website that is designed to help you sell online. Our flexible website support options put the control in your hands letting you choose how you want to manage your online presence once the site is built. Our promise to you is that you’ll get affordable, transparent, upfront pricing so the price you agree to pay on day one is the price you’ll always pay. Learn more about Web.com

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Open source PIM system designed for retailers with features like data import, product classification, data edit, and data export. Learn more about Akeneo PIM
Akeneo is a fast growing software company that offers an open source PIM (Product Information Management) solution that dramatically simplifies catalog management processes. Akeneo PIM makes it is easy and simple for retailers and brands in B2C and B2B markets to collect data from any source, enrich and control the quality of product information, and distribute it to multiple channels such as e-commerce, mobile, print, and points of sale. Learn more about Akeneo PIM

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Marketplace solution that helps businesses build white-labeled online stores, track orders and manage delivery networks. Learn more about Redbox
Your brand. Your business. Grow with Redbox, a powerful online ordering and delivery platform which supports many models. Online Marketplaces: With Redbox you can easily pull together an online marketplace of many hand picked outlets. Branded E-Commerce: Redbox can also be used to power an app just for your brand. It's not just about food: Redbox is here to power whatever you need to deliver. Integrations into delivery networks and dispatch systems allow your products to get moving! Learn more about Redbox

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
Level up your hospitality brand with Mobi2Go. Talk to us about custom built apps, kiosks, mobile, and desktop ordering. Learn more about Mobi2Go
Mobi2Go helps hospitality brands get online and taking orders. Level up your brand with custom built apps, kiosks, mobile, and desktop ordering. Our eCommerce technology supports your restaurant's sales by adding new ways for customers to find and order directly from you. We connect to your existing systems, like your website and POS, to make things easy for your team. You'll have your brand front and center, while we work in the background. Learn more about Mobi2Go

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management
eCommerce solution for Industrial and Original Equipment Manufacturers and Dealers. Learn more about Equip
GenAlpha is the provider of Equip, the most complete B2B eCommerce Solution available for equipment manufacturers and dealers. Equip offers an innovative technology solution including eCommerce, a 2D and 3D commerce-enabled parts catalog, and aftermarket business analytics. At GenAlpha we deliver products and services that enable equipment manufacturers to accelerate profits online. Learn more about Equip

Features

  • CRM Software
  • Returns Management
  • Email Marketing Software
  • Inventory Management Software
  • Reviews Management

eCommerce Software Buyers Guide

Introduction

eCommerce Software is a category of software that allows businesses to complete transactions for goods or services over the internet. It enables users to establish, operate, and otherwise manage an online retail store, with the core features allowing for the creation of product listings, the processing of payments, the management of stock levels, and more.

Many of the features of the best eCommerce software in Canada are intended to automate tasks, such as the calculation of shipping fees, the application of discounts, and the sending of order confirmation, dispatch confirmation, and delivery tracking emails. The software also facilitates the development of a digital storefront, which customers can use to make their purchases.

This creation of an online retail website is often made easier through the provision of templates, meaning that a fully functional, user-friendly storefront can be created even with limited technical knowledge. At the same time, some of the more advanced features that may be present include analytics and reporting features, inventory management, and CRM tools.

The nature of eCommerce website software means it is often categorized alongside solutions like point of sale software, inventory management software, and retail management systems. At the same time, it is important to understand that there are different types of products within this software category, such as B2B eCommerce software solutions and multi-channel eCommerce software, giving businesses different options based on their precise needs.

Generally speaking, the main advantage of using solutions of this type for Canadian businesses is the ability to create a self-service platform, where customers can browse products or services, make purchases, and otherwise interact with a business and its offerings. In addition, it is worth noting that eCommerce solutions can be broadly separated according to whether they are cloud-based solutions, which are typically delivered by third parties on a Software as a Service (SaaS) basis, or on-premises software applications, which are deployed and managed on-site.

While precise options and functions can vary from one program to the next, many eCommerce platforms do share similar features. As a result, they will usually allow users to:

  • Build and manage a digital storefront or online store, complete with self-service functionality
  • Oversee order fulfilment, arrange product deliveries, and respond to refund or return requests
  • Create, organize, and maintain a digital catalogue or library, outlining products and services
  • Manage inventory levels, receive alerts when stock levels decline, and arrange supply

What is eCommerce Software?

eCommerce software is the name given to software applications that allow users to manage and oversee an online store through the creation of a fully functional digital storefront. The online store will generally follow a self-service model, allowing users across Canada to browse the available products and services, add items to their digital basket, complete a purchase, request a delivery, organize refunds or returns, and access customer service support.

Using software of this kind, it is possible to manage all aspects related to online retail and eCommerce, such as order fulfilment, deliveries and shipping, customer service, returns and refunds, inventory, and a product catalogue or library, complete with product descriptions. It also allows for sales tracking, payment processing and, in many cases, customer relationship management, meaning the best eCommerce software can serve as a central eCommerce hub.

Some solutions focus on a particular area, such as B2B eCommerce software solutions, which are geared towards business-to-business transactions, or eCommerce marketing software, which places a greater emphasis on marketing rather than sales and customer service. However, even some of the free eCommerce software options on the market provide a more comprehensive range of features, and this can be ideal for any small eCommerce business.

Different options on the market vary in terms of the scope for website or eCommerce platform design. Most will provide templates, allowing for quick and easy creation, with varying levels of customization available too. Other solutions will offer more advanced options, which can be better suited for larger businesses in Canada that may employ specialist web designers.

What are the benefits of eCommerce Software?

The benefits of eCommerce solutions are largely based around their ability to help businesses create and then maintain an eCommerce website. Most of these solutions will provide a wide range of features, allowing almost all major elements of running an online retail site to be carried out from a single, centralized location. Some of the specific benefits that are associated with using eCommerce website software are explained in more detail below:

  • Set up and manage an online retail platform: the main benefit to be aware of when exploring eCommerce solutions is their ability to allow users to not only set up an online retail website or platform but also continually manage that platform. This means adding products or services to the platform, updating product descriptions, providing self-service features for customers, gathering information about customers and their habits, managing aspects like the delivery or shipping of products, and processing any refund requests. Being able to carry out all of these tasks from one place can save companies time and money, and also make it much easier to train employees to make use of the tools at their disposal. This can be especially advantageous to smaller businesses that only trade online.

  • Automate key eCommerce tasks: another significant benefit of using eCommerce applications is the ability to automate some of the recurring, predictable, repetitive, or unnecessarily time-consuming tasks that are linked to online transactions. Examples of this would include the application of discounts to products for particular customers or groups, the calculation of delivery costs, and the sending out of emails to confirm purchases, announce the dispatch of items, or provide tracking information. This can help to provide a more standardized customer experience while also saving employees time and effort that could be better spent on some of the more complex tasks that actually need human ingenuity.

  • Track stock levels and manage inventory: a key part of running an eCommerce website involves managing an inventory and ensuring that items are in stock as much as possible. However, manually carrying this out can be needlessly laborious and may also result in items being overlooked, especially if stock runs low at a time when people are unavailable to act. The best eCommerce software will allow many of the key elements of inventory management to be automated. These solutions will continually track current levels of stock and send alerts when stock levels run low. In many cases, they can automatically order new stock when levels reach a chosen threshold, and the most advanced software will make use of machine learning capabilities to determine when demand is likely to increase and when the best time to order new stock would be, in order to avoid issues caused by sudden demand spikes.

  • Capitalize on marketing features: much of the software in this category also offers marketing functionality that can be beneficial, including options to automatically apply search engine optimization (SEO) principles to product pages. Furthermore, some software can track users' interactions with the eCommerce website, identify products or services that are most likely to be of interest to them, and either send out targeted marketing emails or provide recommendations when using the website. This is valuable because Gartner research shows that only 12 percent of customers receive customized assistance from brands, despite the customer experience now serving as the main battleground and competitive differentiator.

  • Monitor the performance of a digital storefront: finally, eCommerce solutions allow users to monitor the performance of an online retail website or platform over time, tracking key metrics related to visits, sales, interest in particular products or services, and more. Using this information, it then becomes easier to optimize the website and an organization's marketing strategy so that the right products and services are being promoted and customers are targeted with the information that is most likely to produce positive outcomes.

What are the features of eCommerce software?

The features of eCommerce solutions are centred around the ability to create, organize and manage an eCommerce platform or website. While it is certainly the case that precise features, options, and tools can differ significantly depending on the software chosen and the primary focus areas of that software, most solutions do tend to share some core features. Many of these are common to the point of being category-defining and include the following:

  • Website management: build, manage, and maintain an eCommerce website, complete with product pages, self-service functionality, and more. Most solutions will provide a variety of templates that can be used for the quick and easy creation of a digital storefront, which can then be customized to ensure it fits with the needs of an individual business. Some options on the market will also provide much more advanced creation tools, allowing for those with the necessary technical skills to implement more complex features and design elements. Ultimately, this ability to create an online store makes eCommerce solutions ideal for businesses that wish to trade entirely online or those that wish to move into the eCommerce sphere.
  • Order management: track, process, and otherwise organize customer orders, all from a single, central location. The ability to store data related to all customer orders can be vital for order fulfilment, customer relationship management, and responding to requests for refunds or returns. Many solutions will also allow users to take data from past orders and use this to make intelligent recommendations to customers about other products or services they may be interested in. As a result, long-term, repeat business becomes more likely. In addition to this being a feature within eCommerce solutions, it is also possible to acquire eCommerce order management software, which is specifically designed to focus on this area.
  • Cataloguing/categorization: add individual products, services, and other items to an internal catalogue. From there, users are able to categorize these items based on how they relate to other items in the catalogue, what their intended uses or functions are, and which types of customers are likely to buy them. The product and service catalogue can enable businesses to provide each individual item with a description, category, price, some tags that can help users to find the item when searching, and more. New items can be added to the catalogue at any time, while items can also be removed when they are no longer for sale.
  • Shopping cart: allow customers to add items to their online shopping cart and then make adjustments to the cart before placing their final order. The shopping cart component of eCommerce websites enables customers to make multiple purchases at the same time, and it can be used to save items for later on too. The shopping cart also allows customers to remove items, change the quantity of an individual item they would like to order, and calculate the total cost of their order before they proceed to the payment processing phase of the customer journey. Therefore, the shopping cart plays a fundamental role in the self-service portal.
  • Inventory management: view current stock levels, place orders with suppliers for new stock, or speed up the production process to accommodate customer demand. A key part of running a successful eCommerce business involves marrying supply and demand, and the inventory component of the best eCommerce software can help to facilitate this. In many cases, alerts can be set up, notifying employees when either stock or demand reaches a set level. Additionally, it may also be possible to set up automatic orders so that new stock is requested without the need for employees to either intervene in the process or manually place the order.
  • Mobile access: access the eCommerce software through mobile and tablet devices, and allow customers to browse the store via a mobile optimized storefront. The concept of mobile accessibility has grown substantially over recent years, and it is no longer sufficient for employees and customers to be able to make use of eCommerce solutions via desktop or laptop computers. The best solutions on the market will not only provide mobile access to all of the key features but will also make this experience as user-friendly and convenient as possible, so that mobile and tablet users are not disadvantaged in any meaningful way.
  • Multi-channel marketing: make use of a variety of marketing tools, spanning multiple channels. The options here will typically include search engine optimization and email marketing, such as the automatic application of SEO principles on product pages or the automatic sending of personalized marketing emails based on customer behaviour. Ultimately, this means organizations can use their eCommerce platform to not only manage the website itself but also to make attempts to generate interest and boost sales.

Capterra's software directory for eCommerce applications allows users to sort the available options based on the exact features available. This means businesses can begin searching for the right solution by identifying key features they need and only seeing options that actually include those features. This can save time and effort while also making the final decision-making process easier and more efficient.

What should be considered when purchasing eCommerce software?

Before purchasing an eCommerce solution, there are a number of things that need to be carefully considered so that the best choice is made. After all, businesses need to seek out the best option for their specific needs, and this could differ from the best overall solution. A good way to explore the main considerations is to ask the following questions:

  • What is eCommerce software for? A very good starting point is to carefully consider what the software is actually going to be used for. Not all eCommerce businesses are going to make use of every feature, so it is worth taking the time to identify the most crucial features and how they are going to be utilized or leveraged. From there, decisions about which software to actually buy become much easier because decision-makers can focus on the solutions that actually offer what is needed and actively avoid the options on the market that do not provide the required tools and options.
  • What are the main regulations and obligations? It is important that eCommerce businesses think carefully about the regulations that govern online retail, as well as their obligations to customers. A good example of this would be the General Data Protection Regulation (GDPR) for businesses in Europe, which covers the processing of personal data. Transparency and compliance are critical in this area, especially with regards to balancing personalization and respect for privacy. While many customers do like to be treated as individuals and given a level of personalization, they may also feel that businesses can become overly intrusive when they start to collect and keep too much data. With this in mind, a decision on which software to opt for should give consideration to whether the software itself has been designed to comply with rules and regulations. The issue of regulations is also a good way to explore why the best eCommerce software among Canadian businesses may be different from the best solutions for businesses in other countries.
  • Is mobile access fully supported? While many solutions on the market do provide mobile access, it can be essential for some businesses to find an option that offers full mobile support. This means all of the main tasks that can be carried out using the software are available to mobile and tablet users. It is equally vital that customers are able to make use of mobile devices to actually access the online store, view products and services, make purchases, manage previous orders, access customer support, and more. Full mobile support is often easier with cloud-based solutions, but some software developers do offer fully functional mobile apps, which include the same core features as their desktop solutions.
  • What is the best deployment method? There are two major options when it comes to deployment, and which of these is best for an eCommerce business can depend on a number of factors. The first option is on-premises deployment, which occurs when the business installs the software on their own systems and stores the data on-site. This will typically have high upfront costs, but it does provide a sense of control and ownership. It is also a deployment option that many businesses are already familiar with and comfortable with. The alternative is cloud-based software, delivered on a Software as a Service (SaaS) basis. Here, a third-party service provider will offer cloud-based access to the software while also storing the relevant data securely in the cloud. This option has lower upfront costs and provides access to data and tools from anywhere in the world, using any compatible internet-enabled device.
  • Can eCommerce solutions integrate with existing tools? Finally, it can be useful to try to find the best solution for providing integration and compatibility with existing tools. When the software is able to be used in combination with other applications, it can allow data to be more easily shared, and it can save businesses money on finding new solutions to bridge the compatibility gap. With eCommerce programs, compatibility with customer relationship management (CRM) software can be especially valuable, as can any integration with marketing tools.

The most relevant eCommerce trends related to software are also worth taking the time to fully explore. Businesses need to know that the software they are investing in has been designed with an underlying awareness of the major trends that are disrupting their industry, and choosing an application that has been developed with an understanding of current and emerging trends can also help to make purchases more future-proof.

  • Artificial intelligence/machine learning: The best eCommerce platform is likely to make use of artificial intelligence, and one of the biggest trends in this area centres on machine learning capabilities. This technology allows the software to interpret data in such a way that it can draw seemingly intelligent conclusions and learn lessons. This could mean that the software is capable of identifying the points in the year where demand peaks and then automatically implements the necessary strategic adjustments to cope with that demand. Alternatively, it could monitor levels of stock, along with sales information, and automatically de-list products that are either unavailable or unpopular with customers.
  • Chatbots and conversational interfaces: A related trend to AI has been the rise of chatbots and conversational interfaces. This trend has been accelerated by advances in speech recognition technology and the wider use of voice assistants in everyday life. As customers and employees become more familiar with live chat software, they are more likely to demand them. It should also be stressed that conversational interfaces can help to improve accessibility for disabled users as well. Businesses may wish to find a solution that offers either chatbot functionality, or speech recognition, as it can provide employees with additional options for using the software while simultaneously making the eCommerce platform more accessible to customers.
  • Privacy and options for customers: Personalization has been a major goal for retail businesses throughout recent memory, but there is a rebalancing to contend with, as customers become more aware of how much data businesses gather about them, and increasingly concerned about how it may be misused. It is also worth highlighting the fact that privacy demands extend to B2B eCommerce solutions too. The key here is to be as transparent as possible and to provide options. For instance, some software solutions will enable an eCommerce website to track customers' browsing and buying habits, but it may also be possible to offer customers the ability to opt-out of this.
  • Remote and hybrid work via cloud technology: A growing number of businesses are capitalizing on the advantages associated with remote work or hybrid work models. For example, 85% of Canadian employees want to work at least partly from home after the pandemic, according to a Capterra report. However, achieving success with remote working arrangements relies on the right tools being available to those who are working off-site. In terms of how this relates to eCommerce applications, the ability to access and use these tools remotely is essential for any business that allows people to work from home. Even in businesses that have not yet embraced this method of working, it may be a consideration for the future. Cloud-based solutions tend to be ideal for this, as they can be accessed from anywhere in the world, using a variety of devices, as long as they are connected to the internet.

Sources:

The features highlighted were identified based on their relevance and the percentage of products in Capterra's directory that offer them. The following sources were used for this document:

  1. eCommerce Software - Capterra Canada (Date accessed: Monday, December 13, 2021)
  2. How to Balance Personalization With Data Privacy - Gartner.com (Date accessed: Saturday, October 30, 2021)
  3. Gartner Says By 2023, 65% of the World’s Population Will Have Its Personal Data Covered Under Modern Privacy Regulations - Gartner.com (Date accessed: Sunday, October 31, 2021)
  4. Workplace wellness: Almost 3 in 4 Canadian remote workers report burnout - Capterra Canada (Date accessed: Monday, December 13, 2021) End Of Article