---
description: Discover and compare Customer Service Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Customer Service Software for Mac - Price comparison & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software for Mac](https://www.capterra.ca/directory/22/customer-service/software)

# Customer Service Software

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> Customer Service software enables an organization to manage and track customer relationships and support services.

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## Products

1. [HappyFox Help Desk](https://www.capterra.ca/software/83211/happyfox) — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
2. [Lost Returns](https://www.capterra.ca/software/219520/lostreturns) — 5.0/5 (1 reviews) — Reverse Logistics For Lost Property. Lost Returns is here to help recover lost items, and return them back safely to the owner.
3. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
4. [Text](https://www.capterra.ca/software/1078275/Text-App) — 4.8/5 (5 reviews) — Streamline support with AI-driven chat, ticketing, and analytics — scale service quality without scaling costs.
5. [Avochato](https://www.capterra.ca/software/161117/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
6. [Yonyx](https://www.capterra.ca/software/130406/agi-self-service) — 4.7/5 (256 reviews) — Yonyx interactive decision trees enable consistent, personalized customer service, improving Revenue, FCR, CSAT while reducing AHT.
7. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (7396 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
8. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
9. [ScreenConnect](https://www.capterra.ca/software/147830/ScreenConnect) — 4.7/5 (1895 reviews) — ScreenConnect is remote support software allowing IT professionals to access devices, troubleshoot issues, and boost productivity.
10. [LiveChat](https://www.capterra.ca/software/62194/livechat) — 4.6/5 (1715 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
11. [Odoo](https://www.capterra.ca/software/135618/odoo) — 4.2/5 (1294 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
12. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is \#1 free client management (CRM) and customer service solution, used by 15 million businesses worldwide.
13. [EngageBay CRM](https://www.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
14. [TeamSupport](https://www.capterra.ca/software/87908/teamsupport) — 4.5/5 (848 reviews) — We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
15. [Salesforce Service Cloud](https://www.capterra.ca/software/136189/salesforce) — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
16. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
17. [Talkdesk](https://www.capterra.ca/software/132852/talkdesk) — 4.5/5 (732 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
18. [Apptivo](https://www.capterra.ca/software/1011835/apptivo) — 4.4/5 (708 reviews) — Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more.
19. [Lime Connect](https://www.capterra.ca/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
20. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
21. [CXone Mpower](https://www.capterra.ca/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
22. [SolarWinds Service Desk](https://www.capterra.ca/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — Deliver world-class support for IT, as well as other departments. Boost CSAT and speed up response times with purpose-built AI tools.
23. [Agile CRM](https://www.capterra.ca/software/135148/agile-crm) — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
24. [Spotler CRM](https://www.capterra.ca/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) — Manage your customer service cases from opening through to closure and view on one simple page with our CRM customer service software.
25. [SugarCRM](https://www.capterra.ca/software/20344/sugarcrm) — 3.8/5 (410 reviews) — SugarCRM is one of the world's leading CRM solutions, ideal for organisations with between 50 to 5,000 employees across all industries.

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## Related Categories

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/22/customer-service/software)
- [All Categories](https://www.capterra.ca/directory)

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With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite. \n\nAll workloads in the  Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.capterra.ca/software/733/webex","@type":"ListItem"},{"name":"Dynamics 365","position":8,"description":"Microsoft Dynamics is a business management solution that enables users to make important business decisions. 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The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.ca/software/138769/jira-service-management","@type":"ListItem"},{"name":"Talkdesk","position":17,"description":"Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers.\n\nTalkdesk empowers enterprise operations and CX leaders to deliver modern, tailored customer experiences. Our trusted, flexible cloud contact center platform leverages cutting-edge generative AI and automation to streamline workflows, optimize resources, and drive exceptional customer outcomes. With Talkdesk, teams can enhance operational efficiency, reduce costs, and improve the bottom line—all while ensuring the best possible experiences for customers. Trusted by industry leaders, Talkdesk is the innovative solution designed to meet the evolving needs of enterprise contact centers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.capterra.ca/software/132852/talkdesk","@type":"ListItem"},{"name":"Apptivo","position":18,"description":"Apptivo is a CRM tool that enables businesses to manage sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360-degree view of the customer. The CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation.  Everything is completely accessible from an Android or iOS device and integrated with Office365 & G Suite.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.capterra.ca/software/1011835/apptivo","@type":"ListItem"},{"name":"Lime Connect","position":19,"description":"Userlike is your customer service solution for website chat and mobile messaging. \n\nChat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. \n\nBorn and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.ca/software/131558/userlike-live-chat","@type":"ListItem"},{"name":"Tidio","position":20,"description":"Tidio is a customer service software suite that features live chat, help desk ticket management, chatbot, and AI agent options.\n\nManage all your client interactions in a single dashboard—be it social media, your website, or email.\n\nProvide automated support 24/7, even if you're off-line, with rules-based automation flows in your chatbot.\n\nEnable Lyro, Tidio's AI agent for customer service, and achieve up to a 64% resolution rate for all incoming tickets. Lyro, the conversational AI agent, is trained on your knowledge base and FAQs to provide truthful answers in your brand tone without hallucinating. If Lyro can't provide help, it will seamlessly escalate to a human agent.\n\nWith Tidio's customer service software, you'll manage all tickets in a single platform no matter if they come from social media, your website, store, or email.\n\nAll plans come with a 7-day trial. No credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.ca/software/144040/tidio-chat","@type":"ListItem"},{"name":"CXone Mpower","position":21,"description":"NICE CXone Mpower is a cloud platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and continuous improvement. \n\nWith NICE CXone Mpower, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media—and deliver AI-driven experiences with Enlighten, proprietary AI developed specifically to optimize CX.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.ca/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":22,"description":"SolarWinds Service Desk empowers teams to deliver exceptional support beyond just IT. Ideally suited for Enterprise Service Management, it allows departments like HR and Facilities to manage requests alongside IT in a seamless, multi-channel environment. SolarWinds AI is intentionally built into the workflow to maximize effectiveness without adding noise—offering purposeful automation like Virtual Agents to ensure every request is answered promptly. Improve CSAT and reduce resolution times with one unified tool.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.ca/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"Agile CRM","position":23,"description":"Agile CRM Customer Service Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience. With a host of powerful help desk automation features at your fingertips, you will better understand your customers so you can be there to assist when they need you most.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.ca/software/135148/agile-crm","@type":"ListItem"},{"name":"Spotler CRM","position":24,"description":"The Really Simple Systems CRM customer service software lets you deliver a fast and efficient service, where nothing gets forgotten. Tracking your customer support cases from the point of opening through to closure, you'll delight them by exceeding expectations by delivering a streamlined and frictionless customer service. 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