Popular local products in Canada

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Japanese-language IVR tool that gives entrepreneurs access to communication solutions to streamline collaboration.
IVRy lets Japanese business leaders leverage machine learning technologies to enrich CRM functionalities and increase efficiency in customer liaison. The software provides experts with automation tools, featuring chatbot capabilities to process inbound and outbound calls. Managers can also use the features set to digitize repetitive manual tasks, enhancing time and resource management. Additionally, the AI-powered system enables CRM teams to attend to multiple stakeholders simultaneously, boosting feedback collection. It has data analysis tools that help process bulk unstructured data into meaningful information, increasing output. The system supports cross-platform integrations with apps like Slack and LINE to optimize customer engagement and satisfaction. Learn more about IVRy

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Software to control and personalize your product display sequencing across product display pages, search results and recommendations.
All in one online merchandising and personalization platform that gives retailers the power to control and personalize their product display sequencing across product display pages, search results and recommendations. Create a blend of attributes and KPI's to sequence products by and determine where and when to display that sequence using our unique merchandising templates and personalization triggers. Advanced Commerce are the new gold standard for online merchandising and personalization Learn more about Advanced Commerce

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
FIT ONE BOX is a ready enterprise business suite that can automate any business. MANUFACTURING | WAREHOUSING | DISTRIBUTION | RETAIL
FIT- Finish In Time is seamlessly integrated ERP application software exclusively designed for automating your business in quick time. The software is totally web enabled and one track the complete status of your factory and orders anywhere anytime. The product is totally integrated across all departments of a busines and addresses all key areas of Manufacturing, Warehousing, Distribution and Retailing Process. The product is an out of box solution with a simple user interface and web enabled. Learn more about FitOneBox

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Retail management solution that helps businesses manage restaurants, clients, inventory, loyalty programs, sales, and more.
Retail management solution that helps businesses manage restaurants, clients, inventory, loyalty programs, sales, and more. Learn more about Mota

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Have more control over your business with Televend automated retail software solution.
Televend is a leading all-in-one software solution for complete business process optimization and work efficiency improvement in automated retail, based on AI and digital technology. It is built for growth. What does it mean? It helps you grow your business through a combination of real-time data and smart analytics so it can give you suggestions for the most profitable actions for your business. If you are looking to transform your business, contact Televend wherever you are in the world. Learn more about Televend

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
eCommerce platform that helps businesses manage online catalogs, offers, proposals, stores, and more.
eCommerce platform that helps businesses manage online catalogs, offers, proposals, stores, and more. Learn more about AGORA

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Canada Local product
Tulip

Tulip

(0) Canada Local product
Tulip provides a range of retail solutions covering point of sale (POS), appointments, performance optimization, fulfillment, and more.
Tulip provides a range of retail solutions covering point of sale (POS), appointments, performance optimization, fulfillment, and more. Learn more about Tulip

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
All-in-one retail management system with functionality covering customer orders, stock management, merchandising, accounting, and more.
All-in-one retail management system with functionality covering customer orders, stock management, merchandising, accounting, and more. Learn more about Swan Retail System

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Cloud-based retail management system that helps businesses manage point of sale (POS), inventory, budgets, and more.
Cloud-based retail management system that helps businesses manage point of sale (POS), inventory, budgets, and more. Learn more about Toranos

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Cloud-based retail management system that helps businesses manage inventory, point of sale (POS), product cataloging, and more.
Cloud-based retail management system that helps businesses manage inventory, point of sale (POS), product cataloging, and more. Learn more about Ally

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Demand planning platform that uses transparent AI to help businesses forecast demand and monitor product launches.
The world's first and only truly bionic demand planning solution that empowers planning stakeholders to create accurate and explainable plans in 1 day, cross-functionally and continuously, utilizing transparent AI, real-world data, and planners’ knowledge. We want to replace/simplify the S&OP process with the concept of the conversation owner based on business insights delivering better results than S&OP in a period of a month. Learn more about Garvis

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Customizable retail software with work distribution, inventory management, loyalty programs, returns and refund tracking, and more.
Customizable retail software with work distribution, inventory management, loyalty programs, returns and refund tracking, and more. Learn more about retailTrac

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
FairyMo Mobile POS is a modern cloud-native mobile point of sales for retailers and brand owners.
FairyMo Mobile POS is a modern cloud-native mobile point of sales for retailers and brand owners. Learn more about FairyMo

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management
Connected commerce solutions for in-store and online retail, with payment processing, order management, VAT refunding, and more.
Connected commerce solutions for in-store and online retail, with payment processing, order management, VAT refunding, and more. Learn more about Planet Retail

Features

  • CRM Software
  • eCommerce Management
  • Multi-Location
  • Purchase Order Management

Retail Management Systems Software Buyers Guide

What is retail management software?

Retail management software helps retailers of all types and sizes manage the financial reporting, accounting, and operations of their retail stores. Modern retail management solutions help organizations understand their consumers' buying behavior, thus improving sales and customer satisfaction. Typically, these systems include features like inventory management, employee management, reporting, and analytics. Retail management software integrates core retail processes with other systems, such as point of sale (POS), human resources, marketing, eCommerce, and customer relationship management (CRM).

The benefits of retail management software

  • Streamline transaction processing:  Setting prices and tracking transactions manually can lead to costly errors. Retail management software automates tasks like barcode scanning, improving accuracy and speed during the checkout process and reducing transaction processing-related errors. Automated retail management software also offers features like suggestive selling, which facilitates upselling and cross-selling of additional products to customers during checkout.
  • Minimize errors and improve accuracy:  Retail management software offers automation that reduces human intervention in day-to-day retail operations and decreases the impact of human error in processes like inventory management, employee management, and sales.
  • Boost Sales:  Retail management systems help improve sales by keeping track of fast-selling items, as well as inventory lying unsold in your warehouse to help retailers respond to demand, or lack thereof. In addition, these systems can help retailers connect with customers online, and learn from their shopping and social media behaviors. Retailers can use retail management software that is compatible with multiple devices to aid data collection, and learn customer likes and dislikes, and use that information to boost sales.

Typical features of retail management software

  • Inventory management:  Track and manage the quantity of stocked goods to maintain proper supply levels. Provide store managers with real-time reports on inventory levels.
  • Point of Sale (POS):  Process point of sale (POS) operations such as billing, payments, cash register transactions, and more.
  • CRM:  Track customer information and manage a centralized customer database.
  • Purchase order management:  Track and manage purchase orders.
  • eCommerce:  Manage online storefronts.
  • Email marketing:  Create email campaigns and send marketing emails to showcase products and reach/communicate with customers.

Considerations when purchasing retail management software

  • Scalability:  While purchasing a retail management solution, it's important to keep in mind the volume of items and transactions your business needs the system to process. Another scalability factor is the software's ability to execute your work processes with a high degree of labor efficiency. Be sure to invest in a solution that not only meets your needs now, but will meet them in the future as your business grows.
  • Integration:  Since retail management as a whole requires a lot of different processes and functions, be sure to evaluate the integration capabilities of retail management software before making a purchase decision. Consider integration with subsystems such as price management, replenishment, and merchandise planning, or external solutions related to accounting, eCommerce, and human resources.
  • Cost:  Retail management software can be offered for a one-time licensing fee or on a subscription basis. These systems can also incur additional costs related to hardware, database licenses, and technical support. Additionally, certain businesses may only need a subset of retail management solution's functionality rather than the entire system. It's imperative for your business to conduct extensive research and speak with vendors to understand a solution's pricing structure to avoid overpaying for functions you don't need or unexpected costs after investing in a system. 
  • Suitability:  Not every retail business is the same, and some retail management systems focus on specific niches compared to generic retail management (e.g., retail management software for apparel, spa services, fitness). Such software comes with prebuilt specific industry templates and easy-to-understand interfaces designed for users within that particular market. If available, consider purchasing a category-specific retail solution for your business to avoid costly add-ons in the future and benefit from technology focused on your specific business needs.
  • Artificial intelligence (AI) is helping recommend products to customers:  Understanding customer preferences and their buying behavior has always been important for businesses striving to retain their customers and boost revenue. AI-driven retail management software is automating this process by learning customer buying behavior and patterns, and recommending related products to drive sales. These enhanced systems can also enhance retailer-customer relationships through user accounts that track behavior, preferences, purchasing activity, and more.
  • The internet of things (IoT) is improving retail operations:  As technology continues to evolve, the IoT is helping retailers gather vast amounts of customer data with sensors and RFID tags. Products embedded with IoT tags and sensors can monitor purchase date, expiration date, and usage pattern. Here's an example: Tommy Hilfiger is planning to introduce chip-embedded clothing that will allow customers to earn points whenever they wear that clothing at specific locations. This, in turn, helps the brand track and gain insight from customers' usage of their product. In the coming years, expect facial recognition, contactless payments, and other advanced technologies to improve IoT-driven retail operations and the shopping experience.
  • Omnichannel is driving retailers to improve the customer experience:  As technology continues to connect customers to online and physical stores using social media, eCommerce websites, and other platforms, retailers are tapping into every possible touchpoint to improve the customer experience, from product research to purchases and returns. Retailers are improving in-store experiences as well as online purchasing by simplifying the process across all channels.