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GymMaster is a complete member management solution, helping you manage your club with ease while delighting your members. Try for FREE! Learn more about GymMaster
GymMaster is a membership management system designed to give you the flexibility to run your fitness business your way. Cloud based, you and your staff can manage your club from anywhere with ease, with automated member retention and a wide range of features (in-app and online) that will give your members the best experience. GymMaster doesn¿t lock you into contracts, offers 60 days money back, and a free unlimited trial. Try GymMaster FREE today! Learn more about GymMaster

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
SaaS solution that provides an organization with a member database, website content tools, online event registration, and much more! Learn more about MemberLeap
Our affordable and easy to use software can streamline your member-based organization's administrative processes; retain and grow your membership; and generate revenue. Our intuitive association management features can help you track dues; communicate and engage with members and prospects; update your website; host in-person events and virtual events with our Zoom interface; conduct calls for proposals; track donations; integrate with QuickBooks; manage committees; and more. Try a free demo! Learn more about MemberLeap

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Unlock the potential of your community with the most flexible and powerful all-in-one solution for community management and engagement. Learn more about Hivebrite
Unlock the potential of your community with Hivebrite, the most advanced all-in-one community management and engagement platform. Easy to set up and fully branded to match your colors, Hivebrite helps you build brand engagement and create opportunities for your private community. Manage your member database, centralize the communication with your members, create events and collect online memberships, all from a single user-friendly interface. Learn more about Hivebrite

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Easily manage your members, process payments, send out emails, register event attendees, create a website and more. Learn more about Wild Apricot
WildApricot is a complete membership management system, designed to fit your organizations needs. Easily manage your contacts, process payments, send out emails, register event attendees, create a website and more. With a self serve design and a user friendly interface, you have the freedom to customize every aspect of your membership management system. If you need help at any step of the way, our support team and community of experts are ready to help guide you and share their best practices. Learn more about Wild Apricot

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Simplify membership management with MemberClicks; the all-in-one solution for staff who need to save time and grow their membership. Learn more about MemberClicks
MemberClicks has everything you need to save time and grow your membership. Automate essential tasks, such as finances, membership management, and events. Engage members with email nurturing, online learning, job postings, and more. Today, over 3,000 clients across North America trust MemberClicks to fulfill their missions. Learn more about MemberClicks

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Canada Local product
Stop juggling multiple software - Simplify your membership management system with Member365. Learn more about Member365
Member365 combines the functionality of your email campaign manager, financial software, and CRM to create a platform custom-made for Membership Managers. Automate busy work to spend less time managing member data, and more time understanding member needs. Create email campaigns in seconds by building lists from your Member365 CRM. Understand who is likely to churn, and more, with Engagement Analytics. With Member365, your work is about managing members, not just their data. Learn more about Member365

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
If membership management is top of your agenda, ToucanTech's all-in-one software can do the hard work for you. Learn more about ToucanTech
ToucanTech platforms are purpose built for membership managers, providing solutions to everyday community management challenges such as encouraging member engagement, providing ongoing membership value and managing new members and renewals. Choose a public website or private portal, combined with a powerful database, email engine & events management system. Manage all member relations in one place, helping to save time, increase efficiency & boost engagement. Learn more about ToucanTech

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
RecDesk is cloud-based recreation software that radically simplifies the way recreation organizations manage their operations. Learn more about RecDesk
RecDesk is the Leader in Easy to Use Recreation Management Software. Our cloud-based platform Radically Simplifies the way recreation organizations work with and manage the information that is important to them. We're trusted by Recreation Departments, Aquatics Centers, Community Centers, HOAs, YMCAs and Boy's & Girls Clubs across 47 states and Canada. Learn more about RecDesk

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Gym, Health & Fitness Club, Rec. Center solution with Record Tracking, multiple Membership options, Billing, Reporting, POS. Free trial Learn more about Gym Assistant
Membership Management Software for Gyms, Health Clubs, Boxing & MMA Academies, Personal Training, Fitness, Recreation & Swim Centers, plus Wellness. See at a glance, member's registration details, payment status, & attendance. Run a variety of membership & revenue reports. Member check-in & 24hr Access Control. Integrated POS software & equipment. With Gym Assistant's intuitive user interface, you will register new members in minutes. No monthly fees. You own it! Simple. Powerful. Affordable. Learn more about Gym Assistant

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
SubscriptionFlow offers membership management software for businesses who manage the billing and payment processing of their members. Learn more about SubscriptionFlow
Gyms, fitness centres and many other businesses that need to manage their members or community of members need software that can bill all their members recurrently accurately and timely—SubscriptionFl ow is the one that can handle billing and payment processing from start to end without any hiccups. Learn more about SubscriptionFlow

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Canada Local product
Online booking, recurring payments, reporting, lead generation, & retention for membership-based businesses. We have it all! Learn more about WellnessLiving
WellnessLiving’s all-in-one membership management software equips you with the tools, support, & resources needed to manage & grow your business. Offering flexible business settings and dynamic tools like online booking, automated marketing, rewards, website widgets, advanced reporting, mobile apps, and client & staff management, all on one convenient platform, to streamline business operations. It’s the only software you need to attract, convert, & retain more clients. Learn more about WellnessLiving

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Canada Local product
Yapla is an all-in-one payment and management platform that saves NPOs time and optimizes their funding. Learn more about Yapla
Yapla is a platform designed by and for NPOs of all sizes. It is an all-in-one payment and management platform that saves them time and optimizes their funding. The software automates membership management, manages events, collects donations while facilitating accounting. It also includes a powerful website builder interfacing all of these functions. In line with its vision of democratizing digital technology to as many NPOs as possible, the package offering payment functions is free. Learn more about Yapla

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Circle is the all-in-one platform for creating, engaging, and monetizing community-powered businesses. Learn more about Circle
Circle is the all-in-one platform for creating, engaging, and monetizing community-powered businesses. Whether you’re a global organization, growing brand, or passionate creator, Circle provides all the building blocks you need — courses, livestreams, chat, events, payments, and much more — to bring your vision to life. Combine all the tools you need in one place, under your own brand, so you can focus on what matters most: helping your community thrive. Learn more about Circle

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Canada Local product
SmartRec by Amilia is the smartest and easiest way to offer, manage, and sell activities. Engage communities online effortlessly. Learn more about SmartRec
SmartRec by Amilia empowers businesses, community organizations and Parks & Recreation agencies to better serve their community with activities. We make it easy for your community to find, register and pay for activities online. You’ll save time and get to do more of what you love – it's eCommerce for activities! When your registration process is simple and effortlessly accessed by your community, you’ll generate even more engagement. Not to mention, you’ll see a huge bump in signups. Learn more about SmartRec

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Drive Growth with Smarter Association Software. Built-in Marketing Automation and Member Recruiting. Trusted by 4,000 associations. Learn more about GrowthZone
Drive Growth with Smarter Association Software featuring a full AMS with built-in marketing automation and member prospecting. Built for mid-to-large organizations rather than volunteer-based associations. Well suited for Trade and Professional Associations as well as Chambers of Commerce. Grow and retain membership, generate revenue, engage and communicate with members and prospects, & streamline day-to-day operations. Learn more about GrowthZone

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Canada Local product
Fully automated membership features such as new member signup, renewal, directories, & event registration, right on your website! Learn more about Membee
Membee makes life easier for employees, volunteers, and members of Associations, Chambers, and Non-Profit Organizations. Add powerful features to your existing website or create a new all-in-one membership website with Membee Complete! Integrate membership features such as new member signup, automated membership renewals & reminders, member directories, online member profile, and robust event registration - all with online payment processing directly on your website. Learn more about Membee

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Our gym and fitness studio membership management system is the all-in-1 place to manage your daily admin tasks & increase revenue. Learn more about Glofox
Our gym and fitness studio membership management software gives you an all-in-1 place to manage your daily admin tasks & increase revenue. Enhance your member's experience with a mobile app they can use to book classes, make purchases and engage with your studio. With our website schedule integrations, make sure your members can easily find and view your class schedule. We also provide a check-in kiosk which will free up time before a class for you to engage with your members and prospects. Learn more about Glofox

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Manage members, packages, POS, payroll, and financials. Provide members with online registration, scheduling, and bill pay. Learn more about EZFacility
EZFacility provides all-in-one membership management software for sports and fitness businesses. Manage trainers, packages, memberships, POS, payroll, reporting, and more. Provide members with online access to register for events, purchase packages, and schedule sessions. EZFacility's fast, secure, state-of-the-art web-based solution is the perfect fit for any facility. EZFacility is easy to try, buy, implement, and use. Learn more about EZFacility

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Membership Management Software for board volunteers who want to grow their membership while saving time! Learn more about StarChapter
Want to grow your membership? Let StarChapter manage your membership data and increase retention rates so, you have more time for outreach. The software combines emails, event registration, membership , website design, and payment processing. Our StarChapter Project Manager will set up your service with you, coordinate the project for you, and train users even when the board transitions. Get access to 24/7 online technical support and industry resources. Learn more about StarChapter

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
ShapeNet management software will optimize employee productivity and maximize member engagement. Learn more about ShapeNet
ShapeNet management software will optimize employee productivity and maximize member engagement. Mobile Apps, 24/7 Door Access, Video Fitness Workouts, Auto Credit Card Updater, GAMIFICATION, Contests, Point Tracking, Texting, Paperless Agreements, Fitness Assessments, Scheduling for Classes and PT, Point of Sale, Check-in, EASY online registration, Excellent Support, 20+ years experience. Great for any size Fitness or Wellness facility. Learn more about ShapeNet

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Canada Local product
Application for managing events, members, memberships, renewals, accounts and contacts. Fully integrated with the Microsoft 365 ecosystem and compatible with Dynamics 365. Learn more about Membri 365
All-in-one solution for the management of NPOs, associations and Chambers of Commerce. Membri 365 is a cloud-based software on Microsoft 365 and compatible with Dynamics 365 and all Microsoft applications. Save time, reduce your operating costs and make your organization grow faster by focusing on the tasks that matter to you. Available features: Membership management, activity and event management, administrative management and accounting system integration, email campaign management and Mailchimp compatibility, mobile application and optional donation module. Learn more about Membri 365

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Welcome new members, grow your membership base, and automate all your operations with a leading membership management software. Learn more about Gymdesk
Welcome new members, grow your membership base, and automate all your operations with Gymdesk, a leading membership management software loved by hundreds of sports clubs. Enjoy dozens of advanced features: - Bring your business' operations online - Track participants' attendance and progress - Accept online payments & maximize your revenue - Get insights from beautiful, data-driven reports - Grow your business with powerful Marketing features Sign up in 5 minutes and get started right away! Learn more about Gymdesk

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Canada Local product
Web solutions for associations & non-profits including membership management, online donations, event management, member networking. Learn more about Exware Association Management
Exware Association Management streamlines & centralizes: content management, member management, event management, e-commerce, email communications, social networking, reporting -- and more! The Exware system is full service and includes everything you need from start to launch: custom design, complete website & member set-up, training & documentation, support & hosting. In addition, you receive an unrestricted license to your system! Learn more about Exware Association Management

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Increase engagement & revenue with a sophisticated membership management solution designed to support both nonprofits & associations. Learn more about Neon CRM
Increase engagement & drive more revenue with Neon CRM, a sophisticated membership management solution designed to support both nonprofits and associations. Build better relationships with event and experience management, activity tracking, marketing tools, and more! Put your members in control with a member log-in portal to check their membership status, a custom member directory, and exclusive content. Ready for a more intuitive approach to member management? Learn more about Neon CRM

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
A cloud-based platform to easily manage registrations, payments, communication, and member administration. Learn more about SquadFusion
SquadFusion helps customers improve communication with members and devote time to increasing revenue rather than administrative tasks. We do this by providing a cloud-based platform which includes member and organization management tools, a central website for each customer, and mini-sites for each customers' squads. We make things drop-dead simple so administrators don't have to waste scarce time or be fluent in website building. We have a long free trial and no setup fees. Learn more about SquadFusion

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Use Vagaro Salon, Spa & Fitness Software to get booked, process payments, send reminders and market your business. Starts at $35/month. Learn more about Vagaro
The #1 membership management software to build your business. Get booked & paid 24/7. Manage appointments & packages while on any device. Get a logo, website, online store & branded app to look like the pro you are. Attract new customers on the Vagaro Marketplace & with social media booking tools. Retain customers & boost sales via text & email marketing. Reduce costly no-shows with automated reminders. Easy to use POS hardware & payment processing. Prices start @ $35/month. Free 1 month trial. Learn more about Vagaro

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Retain, engage, and grow your member community with a software that automates your membership processes and maximizes retention. With Glue Up members stick around. Learn more about Glue Up
Perfect for Associations, Chambers of Commerce and business networks worldwide. Glue Up (formerly EventBank) is an all-in-one cloud software that integrates a world class CRM to the best membership and event management, email marketing, and finance tools. Unlock new paths for growth and collect membership dues with a platform that consolidates all of your operations in one place. The platform comes with 2 mobile apps: one for you to manage your organization, and one for your community to stay engaged no matter where they are. With Glue Up members stick around. Average retention rate of our customers is 82%. Book your demo today. Learn more about Glue Up

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Mindbody wellness business management software is tailored to businesses that need business and membership management systems. Learn more about Mindbody
Mindbody empowers your members to own their wellness experience. From member profiles and automated reminders to self check-in, your all-in-one software will keep everyone moving. Plus, with a custom app, members can update their info and schedule on the go¿from the comfort of your brand. Manage and grow your community with ease. Schedule your free demo today. Learn more about Mindbody

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Affordable, All-In-One Solution to streamline website management, membership dues, email marketing and more. Try a Demo! Learn more about Brilliant Directories
---- TRY OUR 7-DAY FREE TRIAL: https://www.brilliantdirectories.com/trial ---- Brilliant Directories offers an Affordable, All-In-One Member Management Solution to streamline all aspects of your membership website or association. A complete, turn-key solution with quick setup and free, unlimited support from real people. Includes website design, online payment processing, multi-level memberships, past due monitoring, premium member's only content, and more. Learn more about Brilliant Directories

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Canada Local product
Track donors, donations and pledges for your church. Accept online donations (integrated with most online giving providers). Learn more about Donarius
"Save time and get more done, with fewer headaches." Easily keep track of your members, dues, contributions, pledges and more... Starts at $47.98 (one-time cost, no monthly fees; no attendance tracking, accounting or payroll) Print or email yearly tax receipts and quarterly statements. Print membership photo directory. Share data like web-based software without the monthly fee, using DropBox or Google Drive. Exports data to QuickBooks. PC or Mac. Learn more about Donarius

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Easier to use and better value Membership Management Software that takes away the complexity of running your gym, box, or studio. Learn more about TeamUp
TeamUp is software for ambitious business owners that does things differently. Take away the complexity of running your gym, box, or studio with easier to use and better value management software. Keep your classes full and bring all the best parts of your business together in one place. Easily manage all your gym/studio membership´s data all-in-one tool, streamline your admin and marketing activities, optimise your sales processes and stand out from competitors with the best client experience. Learn more about TeamUp

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
memberplanet simplifies membership and makes it easy to grow your organization. Learn more about MemberPlanet
memberplanet's full suite of membership management tools simplifies membership and day-to-day operations to keep your organization running smoothly. memberplanet's membership features empower you to drive engagement, making it simple to nurture and grow your member, donor, and volunteer base. Collect dues, automate membership renewals, manage events, provide a seamless experience with API integrations, and send instant communication via text and email. Learn more about MemberPlanet

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Gym membership management software with payment processing, Integrated Websites, virtual training, scheduling, automation & more. Learn more about Zen Planner
Our comprehensive, membership management software provides everything you need to turn your passion into a successful business. With payment processing & auto-billing, lead-generating websites + digital marketing, virtual classes, scheduling, retail, automation, member & staff apps, in-depth reporting & more, you have everything required to grow, nurture & retain your members. Learn more about Zen Planner

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
A modern, simple to use and intuitive system to run your fitness facility. Built by gym owners - for gym owners. Learn more about PushPress
PushPress is the best software platform for running your fitness facility. We have a suite of products to manage classes and privates, take payments, manage leads and track attendance for forward-thin king Gyms around the world. Learn more about PushPress

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Aplos allows you to manage group members, volunteers, or attendees;see contact info, and keep rosters & attendee lists up to date. Learn more about Aplos
Aplos makes membership management fast and easy by helping your church manage group members, volunteers, and attendees. Automatically account for tithes and offerings, and provide detailed giving statements. Build email templates, create contact lists, and automate your email communications. Learn more about Aplos

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Canada Local product
Grow your membership base, engage your members, and accelerate your impact! Learn more about Sumac
Simple and powerful Sumac Membership Management Software seamlessly integrates all your membership records, contacts, renewals, payments, and processing in one place, so you can grow your membership program. * Grow your membership base * Engage your members * Accelerate your impact Learn more about Sumac

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Mighty’s cultural software creates new ways to build and run your own digital communities. Learn more about Mighty Networks
Mighty is where creators, entrepreneurs, and brands build digital communities with cultural software. Be a part of something different #OnMighty. With Mighty, you can bring your courses, memberships, and offers together in a powerful community under your own brand on iOS, Android, and the web. Mighty is different—a community platform made up of a new kind of innovative no-code “Space” that holds not just chat, but your choice of content, courses, commerce, and community features. Learn more about Mighty Networks

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Daxko Operations helps you manage your center's daily operations in one secure system. Learn more about Daxko Operations
Daxko Operations helps you manage your center's daily operations in one secure system. From online tools like program registration, back-office efficiencies like easy access to member information, and standardized processes and data across hundreds of YMCAs, JCCs, and other health and wellness organizations across the country. Daxko Operations is THE gold standard in member-based operations management. Learn more about Daxko Operations

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Use Clubworx to manage your fitness business to attract more new customers and retain your existing customers for longer. Start today! Learn more about ClubWorx
Grow your business faster with our easy to use membership management software. With Clubworx enrolling new members and empowering current members is simple & stress free. Save time with our self check in kiosk, attendance tracking, automated messaging & auto payment collection. Build customized reports utilizing our powerful CRM! Get your 15 day free trial & let our success team show you the ropes! Learn more about ClubWorx

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Momence gives you membership, scheduling, communication, reporting, payment, and automation tools to save time & increase revenue. Learn more about Momence
Momence gives you the membership, scheduling, communication, reporting, payment, and automation tools you need to save time and increase revenue. Owners, staff, and clients love and find Momence easy to use. Owners and staff love the time-saving automation that allows them to focus more on their businesses. Their customers love being able to sign up for classes quickly and reserve spots for friends, too. Put your back-end admin on autopilot and get back to doing what you love most. Learn more about Momence

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Membership plugin for WordPress that is your partner for online business growth and superior membership & content management. Learn more about MemberMouse
Break down the tech barriers to your business growth with MemberMouse. Since 2009, MemberMouse is the Enterprise WordPress Membership Solution you can use to run a powerful, scalable, flexible membership site. Our features allow you to manage members, accept payment, protect content, make 1-click upsell offers at anytime in the sales process, easily target messages based on previous member behavior, run reports on the engagement of your community, and so so much more! Learn more about MemberMouse

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Increase performance, centralize tasks, and connect with members with ABC IGNITE, the industry's leading member management software. Learn more about ABC Fitness Solutions
ABC Fitness Solutions is the premier software solution partner for the fitness industry with over 40 years of proven industry knowledge. ABC's next generation club management solution, IGNITE, is technology for the people who move fitness forward. The flexible, scalable and intuitive solution addresses all the jobs to be done in a club. Deploying IGNITE as an integrated suite gives gym owners and operators complete control of their businesses and improves member lifetime value. Learn more about ABC Fitness Solutions

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Club Automation’s web-based member management platform improves processes to create unrivaled experiences, efficiency, and growth. Learn more about Club Automation
Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give members what they want. Our web-based management solution is built by club operators for club operators to deliver exactly what health, fitness, and tennis clubs need to succeed. With Club Automation to streamline and automate member management processes, from the front desk to back office, clubs can unlock unrivaled experiences, unrivaled efficiency, and unrivaled growth. Learn more about Club Automation

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
The best the industry has to offer at fair and equitable pricing. Complete Service & Support, no exceptions. Learn more about Twin Oaks
An all-in-one Membership Management Software solution with electronic monthly dues processing. All provided for one low monthly fee to clients throughout the US, Canada, and Puerto Rico. New clients are mainly driven by existing clients as Twin Oaks boasts a 98% client retention rate and has been a long time server to the industry. References are available upon request and demo software can be utilized before any decisions are made. Web or Desktop versions are available at the same pricing. Learn more about Twin Oaks

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Powerful, easy-to-use member management software for Chambers of Commerce, EDCs, and Convention and Visitors Bureaus. Learn more about ChamberMaster
Built for Chambers of Commerce, EDCs and Convention and Visitor Bureaus looking for an easy to use member management software. Thousands of people in chambers, economic development corporations, and CVBs trust ChamberMaster to manage their most important information and help promote and grow the communities they serve. If you're part of a non-chamber association, try GrowthZone, designed for all other types of membership management. Learn more about ChamberMaster

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Built by golf industry professionals, cost-effective, cloud based and easy to use course management software Learn more about Club Caddie
Fully Cloud-Based, All-In-One. Background: Prior to co-founding Club Caddie, two golf course owners/operators with technology backgrounds partnered together and resolved to build superior enterprise golf course management software. In 2020, Club Caddie was acquired by Jonas Software, although the leadership team has remained the same. What makes Club Caddie a better option? We literally speak your language. Every aspect of Club Caddie is built and tested by PGA's, F&B, Event Directors, and GMs. Learn more about Club Caddie

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
With Mighty Pro, you can launch your own community & membership apps with no code. Includes VIP support and app maintenance. Learn more about Mighty Pro
Mighty Pro is for brands, organizations, and successful creators who understand the power of bringing your members together in your own branded apps. With our powerful platform, you can mix and match features to fit your community requirements. Customize with your own branding, logos, and unique community structure. And instantly start selling memberships with integrated payments, multi-currency options, and CRM integration. Includes advanced member analytics and account management. Learn more about Mighty Pro

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
A sleek, mobile-first, all-in-one Membership Management System designed to acquire, manage and retain members. Learn more about FitnessForce
Scale up your revenue, not your effort. FitnessForce’s Membership Management Software is the all-in-one membership management solution that acquires, manages and retains members in one convenient place. Hundreds of clubs across the globe love the intuitive, mobile-first UI that does everything; Sales CRM, Membership Management, Billing & Payments, a Member Mobile App and more. Sign up for FitnessForce’s super affordable software to start scaling anytime, anywhere, the way you want to. Learn more about FitnessForce

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Our platform is the only solution you need to create amazing customer experiences, smooth operations and delight within your business. Learn more about GymFlow
Our platform is the only solution you need to create amazing customer experiences, smooth operations and delight within your business. Our custom-branded mobile app enables new and existing customers to browse, book and buy services as well as manage their experience like never before. Our sales and marketing tools allow you to execute modern, measurable and high-performance strategies for the best return on your time and investment, helping you understand where to best focus your effort. Learn more about GymFlow

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication
Highly customizable directory platform designed for professional organizations. Learn more about Workfolio Directory
The most advanced, award-winning, directory software. Easily create a powerful directory for your organization. Trusted by Fortune 500 enterprises, consulting firms, associations, universities, hospitals, law firms, and government agencies all over the world. Hundreds of features including: unlimited custom fields, section types, profile templates, multiple profile variants, profile PDF's, visibility controls, content change approvals, project or committee pages with custom URL's, and more! Learn more about Workfolio Directory

Features

  • Member Portal
  • Member Directory
  • Member Database
  • Member Communication

Membership Management Software Buyers Guide

Membership management software allows Canadian organizations to gather, store and manage information related to the membership of associations, communities, clubs, nonprofits, and several other membership-based organizations. Often, these solutions will primarily function as membership database software, allowing an organization to store information about members and manage individual member records. However, most solutions will go further, allowing organizations to manage renewals, communicate with members, share resources, and process payments.

Membership management or club membership software will also allow organizations across Canada to provide member-only services. This will typically be achieved through the provision of a membership portal, where active members can utilize self-service options to make payments, update personal information, access member-only online features, view exclusive content, and interact with the organization in other ways. Membership management software may also allow the organization and its members to share resources.

There are several possible reasons why a membership-based organization may invest in dedicated membership management software. These solutions make it easier to access important information about members and allow for the information to be organized logically and kept in one place. As a result, many administrative tasks can be made more efficient. Beyond this, the software can improve the membership experience, provide members with important information, and provide automation options so predictable tasks can be handled without direct human involvement.

Examples of organizations that may utilize membership management software include gyms, clubs, membership-focused businesses, nonprofit organizations, charities, and political parties. The software can also be used by businesses to manage online subscription services, customer loyalty programmes, and similar membership schemes.

In general, membership software of this kind can be categorized alongside other management-related software solutions, such as club management software and association management software. Additionally, it can perform similar functions to industry-specific software, like charity software or yoga studio software packages.

Features contained within the software of this kind can vary, as some solutions can be described as membership database software or membership CRM software, and others may function primarily as membership subscription software. Nevertheless, many of the membership management packages available are comprehensive options with a wide range of features, and some of the most common features will allow users to:

  • Gather, store, manage, and access personal data about individual members
  • Process membership applications and payments from new or existing members
  • Communicate with members, share resources, and target members with marketing messages
  • Provide members with access to a member portal, complete with exclusive, member-only features

What is membership management software?

Membership management software is the name given to software solutions designed for implementation by membership-based organizations across Canada looking to manage information related to their membership schemes. Also known as club membership software, these solutions allow organizations to keep information relevant to members in one easy-to-access location while also providing members with access to a members-only portal, where they can access exclusive services. This can help boost the efficiency of administrative tasks while enhancing the member experience.

Although many solutions of this kind will primarily function as a type of membership database software, where personal information and membership details can be stored, these packages will often have more advanced features, such as automation tools and payment processing. These can enable, for instance, membership renewals to be carried out automatically, without the need for human intervention. The precise options included within the members-only portal will depend on the software in question and the type of organization using it. However, it is common to be able to amend personal details, make payments, or cancel membership through the use of self-service options.

Membership management software can be utilized by several types of organizations, including gyms, leisure centres, associations, clubs, nonprofit organizations, political parties, and businesses offering subscription services, customer loyalty programmes, or other membership schemes. The software can allow these organizations to communicate more effectively with members, share resources, promote events, products, or services, and collect membership fees.

What are the benefits of membership management software?

The benefits of membership management software depend on its ability to help Canadian organizations manage an abundance of member data by storing it in one place and organizing it in logical ways. This means the organization can find the information they need easily and perform tasks more efficiently. Buyers must be aware of some of the specific benefits related to acquiring membership software and some of the specific ways it can be advantageous to use. Some of the main plus points include:

  • Easy access to member data: One of the main benefits associated with the acquisition of membership software is the ability to access members' data quickly and easily. This occurs because most solutions include membership databases with individual entries for each member. Such a database will usually be fully searchable and contain contact details, personal information, and relevant data related to each membership itself, such as the membership tier and payment details. The ability for organizations to access information from a single place can help to minimize unnecessary data duplication and make it easier for employees to know precisely where to find information.
  • Enhanced membership experience: Membership subscription software can help bring organizations or associations and their members closer together, ultimately resulting in a superior experience for those members. In particular, the software can provide members with access to a portal to access exclusive features or content and update their details. Moreover, members can often communicate with the organization or association they are a member of and access other resources. All of this provides greater transparency and insight into the organization and means members can understand precisely what information the organization has on them.
  • Automated workflows: Many membership-based organizations can benefit substantially from the automation options contained within membership management software solutions. One of the best examples of this is the ability to automatically renew memberships once they expire if a member provides permission for that automatic renewal to occur. However, automation technology can also automatically send reminders stating renewal is due or automatically target specific members with specific services or marketing messages based on their circumstances. Ultimately, automation of repetitive, predictable or simple tasks can allow organizations and their employees to free up more time to spend on the more complicated activities.
  • Greater efficiency and accuracy: The use of automation and the centralisation of member data can help boost efficiency within member-based organizations because many processes can be completed without human involvement, while the process of actually finding information is greatly sped up. This can also help organizations provide swifter and more clear answers to questions from members, subscribers, or customers because the information they need will be easier to find. In addition, automated data entry is less cumbersome than manual data entry, and it can also be more accurate. This results in greater data accuracy and fewer mistakes.

What are the features of membership management software?

The features of membership management software depend on its ability to function as a database, containing valuable information about individual members. There are a variety of core features—which help to define this particular software category and common features that are visible in most products of this kind. With this in mind, the most popular and most valuable features are outlined below:

  • Member database: Create and maintain a database with individual entries for all members of a club, association, community, or organization. Each entry within the database will usually contain names, contact details, personal information, and data related to the membership itself. This membership data may include the type of membership, when the membership began, how long the membership is active, or when the membership should be renewed. Having all of this information available in a single location makes it easier for an organization to find specific data. Often, new database entries can be created automatically once a new member has their application approved. Organizations may also opt to delete database entries when membership expires or they may opt to retain the data so that a continuation of services can be delivered if a member rejoins at a later date.
  • Member communication: Communicate with members, share important news, information, and resources, and receive inbound communications from members. Using membership management software, it will typically be possible to store communications from individual members to be referred back to in the future. This can be especially important for member organizations that need to deliver customer service or support because issues can be picked up again quickly and seamlessly. Effective communication with members is vital for small businesses. For Canadian businesses not using a CRM tool, membership management solutions can serve a similar role, removing the need to invest in a dedicated CRM solution while providing many of the same benefits.
  • Application management: Provide the option for individuals to apply for membership and work through membership applications, gathering all relevant information to approve or decline the application. Depending on the nature of the membership-based organization, approval could also be carried out automatically—once the relevant information has been submitted and a payment method has been validated. Most application management options will allow users to view an application, see all of the details, view the current status of the application, and advance the application to the next stage of the process. This feature will also allow users to cancel applications at the request of applicants or refuse applications if the approval criteria are not met. Again, refusals can potentially be fully automated. Emails can also be sent to applicants, confirming approval or explaining the refusal.
  • Member portal: Provide members with access to a members-only portal, complete with a variety of self-service options. Depending on the nature of the member organization, club or association, these self-service options may include updating personal information and contact details, changing membership type, communicating with the organization, communicating with other members, making payments, and accessing exclusive members-only features and content. The member portal will usually require login credentials, such as a username and password. Generally speaking, when a user cancels their membership or fails to renew it, their access to the member portal will either be cut off or restricted so that members-only services and content cannot be accessed.
  • Payment processing: Process payments from members or applicants, and record all of the relevant information linked to those payments. Several payment methods can often be accepted, including credit card payments, debit card payments, and payments made using digital or mobile wallets. The best solutions will also automatically generate invoices and create a digital record of all financial transactions to be referred to in the future. Often, the software can automatically send out payment reminders too. Increasingly, payment processing also needs to factor in cryptocurrency, as this is likely to become more crucial in the years to come.
  • Membership renewals: Process membership renewal requests and handles all other administrative tasks related to membership renewals. The best membership management software packages will include automation options here, allowing renewals to automatically occur at the end of a membership cycle, as long as the member has opted into this service. Members should also have the option to manually renew memberships, allowing them to renew before the end of their subscription period or after their previous membership expires. Part of the renewal process will also be communicating with members approaching the end of their current membership cycle to encourage them to renew their subscriptions. Most solutions will also allow organizations to offer different renewal terms, allowing for monthly or annual renewals, depending on the preferences of each member.
  • Email marketing: Integrate email marketing campaigns with wider membership management practices. This feature will generally allow software users to send email marketing materials to all members or target members on a more individual basis. In many cases, marketing campaigns can be fully automated, targeting members if they meet certain criteria, such as if their membership is active for a certain period. Members may also be targeted with marketing materials based on their preferences, activity, location, age, gender, or similar factors. Furthermore, members approaching the end of their current membership period can be targeted with marketing materials designed to encourage them to renew their membership.

Capterra's membership management software directory provides options to filter the available applications based on the features included. This means a buyer can begin their search for membership software by focusing on the options that are most likely to be suitable while eliminating the options that will not be viable due to lacking crucial features. As a result, the entire search for software becomes more convenient and efficient.

What should be considered when purchasing membership management software?

When purchasing a membership management solution, several considerations need to be focused on. In general, buyers need to ask themselves some key questions, which will help them understand which software package is likely to be the most suitable option for their specific needs and help them ascertain precisely what those needs are. In particular, the following are good questions to ask:

  • How much does membership management software cost? One of the most important considerations when exploring different membership management solutions is the cost of each software package. It is important to note that the issue of cost can be greatly affected by the type of software. For instance, cloud-based solutions are often delivered on a Software-as-a-Service (SaaS) basis, with the user paying a regular subscription fee, whereas on-premise software will usually be paid for upfront via a one-off fee. However, the issue of cost needs to be considered on a more in-depth level than this, and organizations should contemplate the total cost of ownership and use. This will mean factoring in any expense associated with setting the software up, storing the membership data, keeping data secure, training employees to use the software, and accessing technical support. The issue of cost can be crucial for those acquiring membership software for nonprofits.
  • How can members’ data be kept secure? Gathering data from members is vital for many organizations, especially for member portal software, where members need to access self-service features. However, customers, subscribers, and members of organizations are increasingly concerned with the safety of their data being in the hands of third parties and want to know that their information is secure. Of course, organizations have concerns beyond this too. Legislation makes it essential that they are transparent with customer data and they take appropriate steps to protect it. This means that there are obligations beyond simply keeping members happy. Therefore, any acquisition of membership management software needs to prioritize data security and checking for security features is a major consideration.
  • What is the best software deployment method? The issue of which deployment method to use for membership management software also needs to be weighed up carefully. The two approaches here are on-premise deployment, which is a more traditional method, and cloud-based deployment, which utilizes modern cloud technology. The former approach provides a greater sense of control, although startup costs can be significantly higher. With this method, an organization purchases the software licence and is then responsible for installing it on company systems and storing relevant data. Security is primarily handled in-house, but accessibility is less flexible than the alternative. With the cloud-based approach, startup costs are extremely low, although the long-term costs may end up higher due to ongoing subscription fees. Responsibility for deploying the software and handling data and security are all taken on by a third-party service provider. Although it does involve surrendering some level of control to third-party, cloud-based software has major advantages in terms of remote accessibility and compatibility with several internet-enabled devices. Researching the pros and cons and arriving at a conclusion about the best approach for an organization's specific needs is a vital part of acquiring modern software.
  • Can membership software contend with growth? Finally, it is crucial to consider whether a chosen membership software package will be able to contend with the growth of a member-based organization over time. As more members successfully apply or subscribe, an organization may wish to expand its range of offerings or even introduce different membership tiers or different types of membership. Even without this, growth is going to mean successfully handling more members' data, complete with all of the obligations to keep that information safe and secure. Successfully achieving all of this will require robust and flexible software, which is fully scalable, and will allow for such growth to occur without causing any unexpected issues.
  • Is the membership management software mobile compatible? For both employees and members alike, mobile accessibility is a key issue. More and more employees utilize mobile devices either within the workplace or when working remotely, and this is a good argument in favour of utilizing cloud-based software, as this is typically more mobile-friendly. With that being said, some on-premise solutions also offer mobile apps, allowing employees to carry out the most crucial tasks using a mobile phone or tablet. It can also be vital to make the member portal mobile accessible and optimize the interface so that it can be used effectively on a smaller mobile screen.

The most relevant membership management software trends need to be carefully considered before purchasing. The best software packages will be designed with an awareness of current, emerging, and possible future trends, and this will help to make those packages more viable for long-term use. By contrast, software solutions that do not give ample consideration to the major trends may become less viable after a relatively short period, making them a worse long-term investment. Some of the most notable trends in this area include:

  • Increased prevalence of remote work: A variety of factors, ranging from the COVID-19 pandemic to the increased reliability of cloud computing, have helped increase the prevalence of remote work across a wide range of industries and apply to member-based organizations. However, organizations must understand the challenges related to remote and hybrid work models, and this is especially true concerning security. For instance, Capterra's 2021 research on the subject found that despite 74% of remote workers wanting to stay in the same job having been working from home, and despite organizations' increased tendency to provide remote or hybrid work options, just 16% of remote workers had received IT security training. In addition to outlining the importance of resolving this problem, such research helps to highlight the value of finding membership management software and other software solutions which have in-built security features. It may also be another solid argument in favour of cloud-based solutions, where a third-party service provider can help oversee a reliable security strategy.
  • Artificial intelligence for retention: The final membership management software trend that buyers need to be aware of before making a purchasing decision is related to artificial intelligence. This technology is disrupting most software categories, but it can be especially beneficial within membership solutions because it can be deployed for membership retention purposes. In simple terms, artificial intelligence technology can help identify trends among members who cancel their membership or among members who fail to renew, and this can be done much faster than with human involvement. Once trends have been identified, organizations can begin to consider whether actions can be taken to reduce member turnover. At the same time, AI may predict which members are most likely to renew, and organizations can use this to strategically target these members.
  • Growth of cryptocurrencies: Many organizations, associations, and clubs across Canada require payment in exchange for membership, and it can be crucial to try to meet a member or subscriber's demands in this area. In recent times, cryptocurrencies like Bitcoin have emerged as more viable mainstream payment methods. In fact, 1 in 4 respondents of Capterra’s 2022 cryptocurrency report are currently using digital coins, and there are plus points associated with the use of these currencies, which may appeal to members of some organizations. With this in mind, it is worth exploring whether or not membership management software will allow crypto payments to be accepted.

Sources:

The features highlighted were identified based on their relevance and the percentage of products in Capterra's directory that offer them. The following sources were used for this document:

  1. Productivity when working from home: 7 insights from Canadian employees - Capterra Canada Blog (Date accessed: Monday, December 5, 2022)

  2. The top crypto trends in Canada: 62% open to cryptocurrency salaries - Capterra Canada Blog (Date accessed: Monday, December 5, 2022)