---
description: Discover and compare Free CRM Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free CRM Software - Capterra Canada 2026
---

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# CRM Software

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> Customer Relationship Management (CRM) software enables customer interaction, support and relationship management. The purpose of a CRM application is to enable organizations to better manage their customers through the introduction of reliable systems, processes and procedures. Customer Relationship Management software integrates organizational processes across marketing, sales and customer services.&#10;&#10;CRM software is related to Contract Management software and Online CRM software. Find the best CRM software in Canada for your organization.

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## Products

1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) — HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers.
2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (7003 reviews) — Zoho CRM is an AI-powered sales CRM that empowers SMBs \&amp; enterprises of all sizes with a 360º customer relationship management solution
3. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) — Bigin is an affordable, intuitive CRM that streamlines all customer-facing operations and helps build stronger customer relationships.
4. [Odoo](https://www.capterra.ca/software/135618/odoo) — 4.2/5 (1334 reviews) — Keep track of top leads and opportunities, personalize sales cycles, control statistics/forecasts, and more with Odoo CRM.
5. [Klaviyo](https://www.capterra.ca/software/156699/klaviyo) — 4.6/5 (539 reviews) — Klaviyo the only CRM purpose-built for B2C, combining your email and SMS marketing, analytics, and customer service in one place.
6. [SparrowCRM](https://www.capterra.ca/software/1238814/SparrowCRM) (0 reviews) — SparrowCRM is AI-powered sales software that automates tasks and provides deal intelligence to help revenue teams close more deals.
7. [Capsule](https://www.capterra.ca/software/124041/capsule) — 4.5/5 (168 reviews) — Capsule is a CRM that helps businesses stay organized, know more about their customers, and build better relationships.
8. [eWay-CRM](https://www.capterra.ca/software/152769/eway-crm) — 4.5/5 (827 reviews) — CRM that sits right within your Outlook and Teams. Manage Contacts, Sales, Projects, and Marketing Campaigns.
9. [ClickUp](https://www.capterra.ca/software/158833/clickup) — 4.6/5 (4635 reviews) — ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows.
10. [Brevo](https://www.capterra.ca/software/132996/brevo) — 4.6/5 (3523 reviews) — Get Black Friday-ready with Brevo: launch email, SMS, push; segment and automate; convert peak traffic into lasting revenue.
11. [Airtable](https://www.capterra.ca/software/146652/airtable) — 4.6/5 (2244 reviews) — Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.
12. [Any.do](https://www.capterra.ca/software/173614/any-do) — 4.7/5 (1125 reviews) — Any.do CRM adapts to your business: launch in minutes with free templates, custom fields, live dashboards, and time-saving automations.
13. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs.
14. [EngageBay CRM](https://www.capterra.ca/software/178819/engagebay-marketing) — 4.6/5 (912 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
15. [Salesforce Service Cloud](https://www.capterra.ca/software/136189/salesforce) — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
16. [SendPulse](https://www.capterra.ca/software/146369/sendpulse) — 4.6/5 (773 reviews) — SendPulse is a marketing automation platform for email, SMS, and chatbot marketing and creating websites and online courses.
17. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (629 reviews) — Kylas helps businesses improve their chance of sales success \&amp; helps build lasting relationship. No per user pricing. Limitless growth\!
18. [Freshsales](https://www.capterra.ca/software/155563/freshsales) — 4.5/5 (623 reviews) — Cloud-based CRM that helps sales and marketing teams manage contacts, automate workflows, track pipelines, and engage customers via.
19. [Agile CRM](https://www.capterra.ca/software/135148/agile-crm) — 4.1/5 (526 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
20. [HubSpot Sales Hub](https://www.capterra.ca/software/140219/hubspot-saleshub) — 4.5/5 (506 reviews) — Cloud-based sales platform that helps teams manage leads, automate outreach, track deals, generate quotes, and report on performance.
21. [Streak](https://www.capterra.ca/software/124465/streak) — 4.5/5 (479 reviews) — Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other Google Workspace applications.
22. [Spotler CRM](https://www.capterra.ca/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) — Easy-to-use CRM with optional marketing tool that helps you work smarter by managing and tracking your leads, customers and engagement.
23. [Flowlu](https://www.capterra.ca/software/166656/flowlu) — 4.8/5 (387 reviews) — Empower your business with everything you need for effective client and sales management—invoicing, automations, and lead tracking.
24. [Podio](https://www.capterra.ca/software/128631/podio) — 4.3/5 (363 reviews) — Podio is a collaborative software platform that helps teams streamline workflows, enhance communication, and advance projects.
25. [Agiled](https://www.capterra.ca/software/206203/agiled) — 4.7/5 (350 reviews) — Agiled is an all-in-one software that helps small businesses manage CRM, finance, projects, and documents in one integrated platform.

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## Related Categories

- [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software)
- [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software)
- [Sales Tracking Software](https://www.capterra.ca/directory/32744/sales-tracking/software)
- [Small Business CRM Software](https://www.capterra.ca/directory/31583/small-business-crm/software)
- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [All Categories](https://www.capterra.ca/directory)

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Sales teams can easily keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create incredible marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into this fully integrated app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.capterra.ca/software/135618/odoo","@type":"ListItem"},{"name":"Klaviyo","position":5,"description":"Klaviyo is the all-in-one platform purpose-built to help B2C businesses grow, combining marketing, analytics, and service in one intuitive solution.\n\nPowered by unified data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across email, SMS/RCS, WhatsApp, push, and ads. With 400+ native integrations, 100+ prebuilt templates and flows, and unlockable analytics like RFM and funnel reporting, Klaviyo helps you move faster, simplify operations, and build stronger customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d70b8191-9d4f-4371-8f75-fdaaab9b6584.png","url":"https://www.capterra.ca/software/156699/klaviyo","@type":"ListItem"},{"name":"SparrowCRM","position":6,"description":"SparrowCRM is AI-powered customer relationship management software that unifies leads, deals, and conversations into one platform. The software combines deal intelligence with autonomous workflows, enabling sales teams to identify and act on high-priority opportunities automatically. Lead qualification assesses prospects against ideal customer profiles, ranking them by intent, engagement, and fit, with real-time updates based on call insights, firmographic data, and buying signals. Conversation analysis delivers actionable context before sales calls, extracting insights to identify winning patterns and address factors preventing closures. Automated deal stage progression eliminates manual updates. AI-driven email sequences optimize lead nurturing, smart routing assigns leads instantly with customizable logic, and forecasting tools provide pipeline predictions. Reporting and analytics visualize trends and centralize intelligence within existing sales tech stacks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5e919fd-042f-47f6-9d56-2a714f775454.jpg","url":"https://www.capterra.ca/software/1238814/SparrowCRM","@type":"ListItem"},{"name":"Capsule","position":7,"description":"Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. 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It also offers an AI integration via Model Context Protocol (MCP), letting supported AI tools answer questions about your CRM data in plain language. \n\nKey features include contact and company management, visual sales pipelines, task and calendar management, and project tracking, with reporting tools that turn activity data into a clear picture of business performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f17ca4ff-74fe-466d-8d2c-b72978b72e9a.png","url":"https://www.capterra.ca/software/124041/capsule","@type":"ListItem"},{"name":"eWay-CRM","position":8,"description":"The Ultimate CRM Add-in for Outlook and Microsoft 365.\n\neWay-CRM helps you manage Customers, Sales, Projects, and Email Campaigns directly in Outlook.\n\nShare emails, contacts, and meetings with your team. 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With a professional edge and a dash of clever charm, Any.do is built for teams that aim to impress their clients while keeping operations light and efficient.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/452debc4-40c0-426e-9275-c73f10091998.png","url":"https://www.capterra.ca/software/173614/any-do","@type":"ListItem"},{"name":"Bitrix24","position":13,"description":"Bitrix24 is the leading free online CRM software used by over 15 million companies worldwide. It is available in cloud or on-premise with source code access. Unlimited users, leads and contacts. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. 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The platform enables teams to capture leads, nurture them through automated workflows, and deliver consistent customer experiences from a single, unified system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.ca/software/178819/engagebay-marketing","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":15,"description":"Salesforce Service Cloud is a customer service platform that enables teams to deliver personalized support across multiple channels. Powered by AI, it transforms customer interactions into proactive conversations that enhance overall experiences. The unified platform integrates human agents and AI capabilities to increase efficiency through features like case management, digital engagement, and knowledge management.\nConnected to the broader Salesforce ecosystem, Service Cloud creates a comprehensive view of customers by linking service data with sales, marketing, and IT information. Integration with Salesforce Voice and Slack streamlines workflows, while analytics tools provide insights for decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.ca/software/136189/salesforce","@type":"ListItem"},{"name":"SendPulse","position":16,"description":"SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business.\n\nSendPulse features include: bulk email and SMS service, sales pipeline automation, transactional emails, Facebook Messenger, Instagram, Telegram, WhatsApp chatbot builder, Live Chat, web push notification service, website builder, CRM system, online course builder and LMS.\n\nSendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. \n\nWith SendPulse, you will get access to unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while our paid subscriptions start at just $9.85 per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc103341-90fc-4a5a-873f-1b7fbf6c08b5.png","url":"https://www.capterra.ca/software/146369/sendpulse","@type":"ListItem"},{"name":"Kylas Sales CRM","position":17,"description":"\"Kylas is an enterprise-grade sales CRM uniquely designed and engineered for growing businesses. It is built and priced for collaboration, allowing businesses to onboard unlimited users and work seamlessly with their entire team on board.\"\n\nIt offers: \n• Deal, Contact and Company Management\n• Lead Management\n• Communication Tracking\n• Task and Activity Management\n• Reporting and Analytics\n• Workflow Automations\n• Collaboration and Sharing\n• Field Sales Management \n• Mobile App","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d8dd8de-a4e0-424c-a350-80b6710c595f.png","url":"https://www.capterra.ca/software/210630/kylas","@type":"ListItem"},{"name":"Freshsales","position":18,"description":"Freshsales is a cloud-based CRM platform that brings sales and marketing teams together in one place. It gives businesses a central hub for managing contacts, tracking deals, and communicating with customers across email, phone, chat, WhatsApp, and SMS.\n\nTeams use Freshsales to manage their sales pipeline from first contact to closed deal. Features include lead scoring, deal tracking with kanban and list views, sales sequences, workflow automation, territory-based lead routing, and built-in reports and dashboards. A drag-and-drop email builder, landing page builder, and website visitor tracking support marketing efforts alongside sales.\n\nThe platform also includes CPQ tools for quoting, a product catalog, multi-touch attribution reporting, and Slack integration for team collaboration. It connects with over 100 third-party apps.\n\nFreshsales suits startups, small businesses, and mid-sized companies, with plans scaling up to large enterprises.","image":"https://images.g2crowd.com/uploads/product/image/813a05fd78e1f21d0a31de70aabccf5d/freshsales.png","url":"https://www.capterra.ca/software/155563/freshsales","@type":"ListItem"},{"name":"Agile CRM","position":19,"description":"Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.ca/software/135148/agile-crm","@type":"ListItem"},{"name":"HubSpot Sales Hub","position":20,"description":"HubSpot Sales Hub is a cloud-based sales platform that supports the full sales cycle, from prospecting and lead management to closing deals and reporting on results. Sales teams use it to organize contacts, automate follow-up emails, and track every interaction with prospects in one place.\n\nHubSpot Sales Hub includes tools for pipeline management, meeting scheduling, quote generation, and sales forecasting. Built-in reporting gives managers visibility into team activity and deal progress without needing separate tools.\n\nThe platform suits small to midsize businesses as well as larger sales teams looking to centralize their sales process. It integrates with common business tools and scales as teams grow.","image":"https://images.g2crowd.com/uploads/product/image/92f791c125019514c13f2138425a640b/hubspot-sales-hub.png","url":"https://www.capterra.ca/software/140219/hubspot-saleshub","@type":"ListItem"},{"name":"Streak","position":21,"description":"Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other Google Workspace applications.  It can be used to track any business processes including sales, partnerships, support, hiring, deal flow, and much more.  Streak also includes a powerful set of email tools such email tracking and mail merge (with automated follow-ups).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e55eb78f-a03f-495d-92d4-5b0dce712dd0.png","url":"https://www.capterra.ca/software/124465/streak","@type":"ListItem"},{"name":"Spotler CRM","position":22,"description":"Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7808050-a1b8-404c-88c8-7b4e7637f55e.png","url":"https://www.capterra.ca/software/88929/really-simple-systems-crm","@type":"ListItem"},{"name":"Flowlu","position":23,"description":"Maximize your lead management with Flowlu's sales automation and opportunity tracking tools. Create pipelines, automate rules, and never miss a deal with lead capture forms. Visualize processes on the Kanban board and identify bottlenecks with comprehensive reports. Leverage our extensive integration options to stay connected with clients across all your team's apps.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e45592e-f1b8-4a62-9c2e-1bd35bc46729.jpeg","url":"https://www.capterra.ca/software/166656/flowlu","@type":"ListItem"},{"name":"Podio","position":24,"description":"Podio is the new way to organize, communicate and get work done. Organizations use Podio to run projects and company departments. This includes everyone from small growing companies using Podio to run their entire businesses to innovative teams in enterprises. 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