---
description: Discover and compare Free IT Management Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free IT Management Software - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Free IT Management Software](https://www.capterra.ca/directory/10001/it-management/software)

# IT Management Software

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> IT Management software provides the tools and process for controlling and monitoring computer networks, including: operating systems, applications, network devices, security measures, mainframes, access control systems, web services, and databases.

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## Products

1. [ManageEngine ADManager Plus](https://www.capterra.ca/software/143496/admanager-plus) — 4.6/5 (111 reviews) — Centralized AD and Microsoft 365 management to automate routine IT tasks, delegate safely, and improve visibility.
2. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3486 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
3. [Zoho Sprints](https://www.capterra.ca/software/169569/zoho-sprints) — 4.5/5 (301 reviews) — Zoho Sprints is a cloud-based agile project management platform that helps teams plan, track, and deliver work with clarity.
4. [Reftab](https://www.capterra.ca/software/136727/reftab) — 4.7/5 (139 reviews) — Create a free account - track laptops, mobile devices and more with Reftab. Tons of integrations to manage onboarding and off boarding.
5. [PA Server Monitor](https://www.capterra.ca/software/142479/pa-server-monitor) — 4.7/5 (6 reviews) — Easy to learn, simple navigation: Download, install \& configure for hundreds of Windows or Linux servers/devices in just minutes.
6. [ManageEngine AD360](https://www.capterra.ca/software/1036382/manageengine-ad360) — 4.6/5 (35 reviews) — Centralize AD and cloud management, automate user provisioning, password reset, cleanup, delegation, and reporting from one platform.
7. [SuperOps](https://www.capterra.ca/software/1017782/superopsai) — 4.6/5 (65 reviews) — SuperOps is an AI PSA-RMM platform unifying asset management, projects \& docs for MSPs \& IT teams, driving growth.
8. [ManageEngine Endpoint Central](https://www.capterra.ca/software/170018/manageengine-desktop-central) — 4.6/5 (1876 reviews) — Endpoint Central is a unified endpoint management and security platform that helps IT teams manage, patch, secure, and troubleshoot dev
9. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11641 reviews) — Proactive IT management that prevents problems before they start—TeamViewer makes work flow better across your digital workplace.
10. [monday AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6120 reviews) — AI-assisted career transition and job search with Fit Scores, tailored applications, market reports, pipeline tracking and professional workspaces.
11. [Wrike](https://www.capterra.ca/software/76113/wrike) — 4.4/5 (3042 reviews) — Wrike is the AI-powered work delivery platform for IT management, helping you manage projects, tickets, and resources in one place.
12. [GitLab](https://www.capterra.ca/software/159806/gitlab) — 4.6/5 (1227 reviews) — GitLab is one platform for planning, CI/CD, security testing, and agentic AI across the full software development lifecycle. Learn More
13. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
14. [Spiceworks Cloud Help Desk](https://www.capterra.ca/software/102709/spiceworks-it-help-desk) — 4.4/5 (586 reviews) — Download IT help desk software for IT pros \& sysadmins around the world in all businesses. Support \& mobile apps are also free.
15. [Supremo Remote Desktop](https://www.capterra.ca/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote support software for IT management: RMM, patch management, inventory, mass deployment and license control in one tool.
16. [ManageEngine Patch Manager Plus](https://www.capterra.ca/software/179288/patch-manager-plus) — 4.6/5 (418 reviews) — Patch Manager Plus automates patching across OS and 1,100+ third-party applications from a single console.
17. [Remote Desktop Manager](https://www.capterra.ca/software/152245/remote-desktop-manager) — 4.6/5 (414 reviews) — Centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with.
18. [Datadog](https://www.capterra.ca/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews) — Cloud-based observability platform unifying infrastructure monitoring, APM, log management, user experience monitoring, and cloud.
19. [ServiceNow](https://www.capterra.ca/software/152871/servicenow) — 4.5/5 (361 reviews) — Transform your IT value chain, from planning to operations.
20. [ManageEngine OpManager](https://www.capterra.ca/software/168854/manageengine-opmanager) — 4.6/5 (343 reviews) — ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis \& troubleshooting.
21. [PDQ Deploy & Inventory](https://www.capterra.ca/software/174535/pdq-deploy) — 4.8/5 (341 reviews) — PDQ Deploy is the best way to automate your IT management. Update software, deploy scripts, and make configuration changes.
22. [Pipefy](https://www.capterra.ca/software/144848/pipefy) — 4.6/5 (325 reviews) — Pipefy is a no-code platform that gives business teams autonomy and IT teams the control they need.
23. [ManageEngine Applications Manager](https://www.capterra.ca/software/172323/manageengine-applications-manager) — 4.6/5 (268 reviews) — Ensure your mission-critical business applications meet end-user expectations with 360-degree monitoring from Applications Manager.
24. [PRTG](https://www.capterra.ca/software/21581/prtg-network-monitor) — 4.6/5 (256 reviews) — 500,000 reasons to try PRTG Network Monitor: That's the number of users that rely on it every day. Why not start your trial right away?
25. [Action1](https://www.capterra.ca/software/180609/action1-rmm) — 4.9/5 (239 reviews) — Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

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Next: [Next page](https://www.capterra.ca/directory/10001/it-management/pricing/free/software?page=2)

## Related Categories

- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [Network Monitoring Software](https://www.capterra.ca/directory/30019/network-monitoring/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software)
- [Remote Monitoring and Management Software](https://www.capterra.ca/directory/31715/remote-monitoring-and-management-software/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/10001/it-management/software)
- [All Categories](https://www.capterra.ca/directory)

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It further includes AI capabilities and contextual project intelligence through the Zoho MCP server.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3dc054ff-c5aa-42b4-923b-07bbe81915fb.png","url":"https://www.capterra.ca/software/169569/zoho-sprints","@type":"ListItem"},{"name":"Reftab","position":4,"description":"Specialized for IT departments, Reftab was voted by Capterra as the best value and easiest to use platform and voted by Forbes as the #1 customizable and easy-to-use platform of 2023, 2024 & 2025!\n\nWith a focus on simplicity and automation, anyone, no matter their requirements or technical ability can utilize Reftab to provide a robust asset management platform for their organization tracking both hardware and software under one powerful platform.\n\nWe offer integrations with device management systems, also identity systems such as Entra and Okta for software asset management, ticketing systems and even no-code / low-code platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a91215f4-c58e-4220-a378-6c6c902ffad2.jpeg","url":"https://www.capterra.ca/software/136727/reftab","@type":"ListItem"},{"name":"PA Server Monitor","position":5,"description":"Easy to learn with simple navigation: Download, install and configure PA Server Monitor for hundreds of Windows or Linux servers/devices with just a few clicks. Our customers consistently tell us PA Server Monitor is the easiest to use in its class. Agentless Monitoring, Remote Site Monitoring, Application Monitoring, Advanced Reporting, Monitor from a Single Pane of Glass.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89b385c7-2ae5-4291-9b13-8bc964346e71.png","url":"https://www.capterra.ca/software/142479/pa-server-monitor","@type":"ListItem"},{"name":"ManageEngine AD360","position":6,"description":"With AD360, IT administrators can manage on-premises AD, Entra ID, Google Workspace, Microsoft 365, and other cloud directories unified. With automation policies and provisioning templates, it creates, assigns, updates, and deactivates user accounts without manual scripting.\n\nPasswords can be changed via a self-service portal or from the Windows logon screen, reducing help desk workload. Stale accounts and unused objects can be identified and removed with cleanup policies.\n\nBy delegating helpdesk duties to non-admins, AD360 ensures operational efficiency and prevents overprivileges. Over 200 built-in reports provide actionable insights for compliance audits and capacity planning.\n\nThrough event-driven and scheduled automation, AD360 ensures routine IT workflows are executed consistently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffde5d8a-f9cd-428f-86f0-6204072007cf.png","url":"https://www.capterra.ca/software/1036382/manageengine-ad360","@type":"ListItem"},{"name":"SuperOps","position":7,"description":"SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. By PSA and RMM functionalities, SuperOps enables MSPs to manage client assets, projects, and documentation from a single, intuitive interface.​\n\nKey Features:\n\nPSA: Enhances client engagement and revenue growth through efficient service delivery.​\n\nRMM: Facilitates effortless management of client assets with proactive monitoring tools.​\n\nIT Documentation: Ensures critical information is organized and easily accessible.​\n\nProject Management: Assists in efficiently handling large-scale projects by breaking them down into manageable milestones.\n\nSuperOps also offers seamless integrations with popular tools like TeamViewer, QuickBooks, Webroot, and Stripe, allowing MSPs and IT Teams to work with their preferred applications within the platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ecac89a-48b9-4fcf-9933-46db4ca188e6.jpeg","url":"https://www.capterra.ca/software/1017782/superopsai","@type":"ListItem"},{"name":"ManageEngine Endpoint Central","position":8,"description":"Endpoint Central is a unified endpoint management and security platform built for IT teams managing devices across multiple operating systems and locations. It consolidates the functions needed to handle the full device lifecycle from a single console across Windows, macOS, Linux, iOS, Android, and Chrome OS.\n\nPatch deployment is automated across operating systems and 1000+ third-party applications. IT teams define deployment policies, test patches before rollout, schedule updates within approved maintenance windows, and monitor compliance across the device fleet. This reduces manual effort and shortens the time between vulnerability disclosure and remediation.\n\nBuilt-in remote desktop tools allow technicians to connect to endpoints instantly without third-party software. IT staff diagnose issues, transfer files, and resolve problems in real time, supporting faster resolution for distributed and remote workforces.","image":"https://images.g2crowd.com/uploads/product/image/8280adad4374f866281e964c1440dc1a/manageengine-endpoint-central.jpg","url":"https://www.capterra.ca/software/170018/manageengine-desktop-central","@type":"ListItem"},{"name":"TeamViewer ONE","position":9,"description":"TeamViewer goes beyond traditional IT management by delivering a smarter, more proactive digital workplace experience — with a strong focus on employee productivity and satisfaction. IT teams can monitor, analyze, and optimize endpoint performance across the organization to prevent issues before they disrupt work. 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Users can compare opportunities against their profile, identify strengths, skill gaps and blocking requirements, prepare targeted applications and track progress from saved roles to interviews and offers. Professional plans add beneficiary sub-accounts, shared credits, multi-client management and custom branding. JobViseur is particularly relevant to France and Switzerland while also surfacing international opportunities through aggregated job sources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.capterra.ca/software/147657/monday-com","@type":"ListItem"},{"name":"Wrike","position":11,"description":"Wrike is the trusted work delivery platform for IT management, where AI extends what your IT team can accomplish. By centralizing all IT projects and service requests in one governed, context-rich environment, Wrike helps IT departments streamline collaboration, resource planning, and ticket resolution while maintaining the control and accountability required. Key features include AI Agents, Wrike Copilot, workflow automations, customizable dashboards for monitoring system health, real-time collaboration, and advanced reporting on SLAs and project status. More than 20,000 organizations worldwide, including Siemens, trust Wrike to run their IT operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b4158bfc-a55c-4d3a-baf8-b0316f604753.png","url":"https://www.capterra.ca/software/76113/wrike","@type":"ListItem"},{"name":"GitLab","position":12,"description":"GitLab is the intelligent orchestration platform that helps IT leaders modernize software delivery with unified governance, security, and visibility. \n\nInstead of managing dozens of disconnected tools with separate contracts, security reviews, and compliance audits, IT teams standardize on one platform for the entire software lifecycle. \n\nPolicy enforcement, security scanning, and compliance checks are automated directly in workflows, ensuring every change meets organizational standards without manual intervention. \n\nDORA metrics, value stream analytics, and AI-powered insights give IT leaders clear visibility into delivery performance and bottleneck identification across teams. Flexible deployment options - SaaS, self-managed, dedicated, and air-gapped - let organizations architect within their regulatory and data sovereignty requirements. \n\nGitLab supports cloud-agnostic deployment so IT teams maintain vendor independence.\n\nContact us to learn more today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a4c64d3-570d-43a0-9ab9-725c546efdf4.png","url":"https://www.capterra.ca/software/159806/gitlab","@type":"ListItem"},{"name":"JIRA Service Management","position":13,"description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.ca/software/138769/jira-service-management","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":14,"description":"The Spiceworks IT Cloud Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. \n\nStart tackling tickets in minutes with a simple-to-use help desk software.  Plus, it's more than just ticket tracking: understand (and change) team behavior and articulate your value to the business. \n\nLearn more about the two plan types:\n1. Core (free) \n2. Premium (paid), monthly or annual","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.capterra.ca/software/102709/spiceworks-it-help-desk","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":15,"description":"Supremo is a remote support software for Windows, macOS, iOS, and Android that helps IT teams manage endpoints, combining RMM, remote access, Help Desk features, and AI-driven behavioral threat detection in a single tool - no configuration required, mobile included at no extra cost.\nRMM covers patch management, network scan, remote shell, and real-time process/service/event monitoring, with a continuously updated hardware and software inventory. For larger deployments, Supremo handles mass configuration and deployment, real-time license usage control, and exportable connection reports.\nCommand-line configuration and open APIs let Supremo fit into existing tools. Sessions stay encrypted and 2FA-protected, with anti-brute-force and user authorization.\nLicensing is by concurrent connections, not seats: unlimited endpoints to connect to and users included. Centralized endpoint management is tier-based (optional): the license sets how many endpoints the console can monitor and manage.","image":"https://images.g2crowd.com/uploads/product/image/9793050a79f43e891f71f4b7b98f6b2e/supremo.png","url":"https://www.capterra.ca/software/177094/supremo-remote-desktop","@type":"ListItem"},{"name":"ManageEngine Patch Manager Plus","position":16,"description":"Patch Manager Plus is an enterprise patch management solution that automates the patch lifecycle from a centralized console. It helps IT teams scan, test, approve, deploy, and monitor patches across Windows, macOS, and Linux endpoints, as well as 1,100+ third-party applications. With automated patch deployment, flexible scheduling, maintenance windows, rollback, compliance reporting, and vulnerability visibility, it helps reduce manual effort, minimize disruption, strengthen endpoint security, and maintain patch compliance across distributed environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0c172a7-7620-443a-b466-b17b48467f0e.png","url":"https://www.capterra.ca/software/179288/patch-manager-plus","@type":"ListItem"},{"name":"Remote Desktop Manager","position":17,"description":"Remote Desktop Manager (RDM) is an all-in-one remote connection management and password management solution designed for IT professionals, MSPs, and helpdesk teams. It centralizes all your remote connections, credentials, and privileged accounts into a secure and easy-to-use platform. 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Independent users can take advantage of the free Solo edition, which provides powerful remote desktop management and password organization without team-sharing features.\n\nTrusted by more than 750,000 users in over 140 countries, RDM helps IT departments, managed service providers, and technology professionals save time, protect sensitive data, and simplify remote access management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3d6454-af7d-4469-85dd-d1cd3dd4a53d.png","url":"https://www.capterra.ca/software/152245/remote-desktop-manager","@type":"ListItem"},{"name":"Datadog","position":18,"description":"Datadog is a cloud-based observability and security platform that gives organizations real-time visibility across their full technology stack, from infrastructure and applications to user experience and cloud security, all in one place.\n\nBusinesses use Datadog to monitor servers, containers, databases, and cloud services, track application performance, manage logs, and detect security threats. Teams across development, operations, and security can share dashboards and alerts to investigate and resolve issues together.\n\nCore features include infrastructure monitoring, application performance monitoring with distributed tracing, log management, network and database monitoring, real user monitoring, synthetic testing, cloud security, incident management, CI/CD pipeline visibility, and workflow automation with over 1,000 out-of-the-box integrations.","image":"https://images.g2crowd.com/uploads/product/image/393746d0cdc8904473bde59b5858158e/datadog.png","url":"https://www.capterra.ca/software/135453/datadog-cloud-monitoring","@type":"ListItem"},{"name":"ServiceNow","position":19,"description":"With ServiceNow ITSM, you can consolidate your IT tools into a single data model to transform the service experience, automate workflows, gain real-time visibility, and improve IT productivity which enables you to switch your operational IT costs to strategic investments. ITSM accelerates your digital transformation and elevates user experiences with machine learning and AI powered chatbots. ITSM improves your IT productivity by 20+% with structured machine learning that automates routine tasks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.ca/software/152871/servicenow","@type":"ListItem"},{"name":"ManageEngine OpManager","position":20,"description":"ManageEngine OpManager is a comprehensive network monitoring solution that helps you keep track of the health and performance of your network devices, servers, and applications. It helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. OpManager provides real-time monitoring, alerting, and reporting capabilities, allowing you to proactively identify and resolve potential issues before they impact your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b423d1be-4a4f-4549-a2f8-b3d3f4d53b3c.png","url":"https://www.capterra.ca/software/168854/manageengine-opmanager","@type":"ListItem"},{"name":"PDQ Deploy & Inventory","position":21,"description":"Automate your IT management with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2445d74-9ebb-45fe-b65b-a053ed4172e5.png","url":"https://www.capterra.ca/software/174535/pdq-deploy","@type":"ListItem"},{"name":"Pipefy","position":22,"description":"Pipefy is a no-code workflow automation platform that saves IT resources while giving teams greater visibility and control over processes and tech stacks across the organization.\n\nPipefy is secure, easy to use, and can be deployed by any team to build and automate IT processes, workflows, or service portals.\n\nAccelerate adoption, manage changes with full visibility, and adapt quickly to shifting business needs.\n\nWith Pipefy, IT teams can track every workflow step and tech stack element, reducing risks tied to poor governance and shadow IT.\n\nKey features include 300+ ready-to-use connectors, HTTPS integrations, a built-in security suite, AI capabilities, process templates, customizable forms, rules, conditionals, and one of the fastest time-to-value in the market.","image":"https://images.g2crowd.com/uploads/product/image/449a7c912c5e493a3d51990298e9b500/pipefy.png","url":"https://www.capterra.ca/software/144848/pipefy","@type":"ListItem"},{"name":"ManageEngine Applications Manager","position":23,"description":"ManageEngine Applications Manager provides deep-dive performance monitoring for 150+ technologies spanning infrastructure and cloud environments. It provides code-level insights on the performance of web applications running on Java, .NET, Ruby on Rails, .NET core, Node.js and PHP platforms. Additionally, it offers intelligent digital experience monitoring for your business critical applications. More than 5000 businesses around the globe leverage Applications Manager's capabilities to quickly detect, isolate and resolve performance issues, effectively plan capacity and ensure optimal performance of their applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a462cfc-ce97-485e-9ee9-ad87e09be187.png","url":"https://www.capterra.ca/software/172323/manageengine-applications-manager","@type":"ListItem"},{"name":"PRTG","position":24,"description":"Say hello to PRTG Network Monitor, our award-winning, all-inclusive monitoring solution. Start monitoring \"anything IT\", including your operating systems, applications, network devices, various security measures, web services, databases, and much more. PRTG scales to networks of any size, making life so much easier for our customers with growing networks, as they can simply stick with PRTG. Plus, it obviously saves costs by avoiding critical outages, while optimizing the overall network quality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c1cb104-a1c0-499c-a084-112062fdb636.jpeg","url":"https://www.capterra.ca/software/21581/prtg-network-monitor","@type":"ListItem"},{"name":"Action1","position":25,"description":"Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital employee experience. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC 2 and ISO 27001.\n\n\nThe company is founder-led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d321611-f24c-4162-b2eb-68ce315ba8c8.png","url":"https://www.capterra.ca/software/180609/action1-rmm","@type":"ListItem"}],"numberOfItems":25}
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